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Malicious Script has locked up my keyboard
Hi, I need some advanced troubleshooting here, hope
someone can help. My keyboard has been locked up on my Laptop by a Malicious Script( i don't know how i got it, maybe email), but anyways it was detected by Norton Anti- Virus and i did what it said to do which was to stop it. It didn't ask me to quarantine or anything like that, so i just went ahead and did the recommended choice. To no avail, it didnt work. Ok, I don't know what to do at this point. I cannont enter any keys (F1,F2,a,b,c,1,23..etc.) on my keyboard. My mouse does work though, but that does me no good if i can't use my keyboad. Solutions i tried: 1. Using Recovery Console (RC) to reinstall. Tried working off the CD to use RC but that doesn't work. Besides, you need the keyboard to enter the operating system, and then password. So that solution didn't work. 2. Tried using adware software such as Spybot, stinger, etc. DID NOT WORK. 3. Tried to use advanced startup options (last known good configuration, etc..), but can't use my keyboard again to enter, F1 or esc. Possible causes, but are not the reasons: 1. Failed drivers for keyboard (tried uninstalling/reinstalling, no avail) Now i can't even log on to my system. I am dual booting with W2k Server and using my mouse, i went into the Control Panel and switched my hardware to detect my W2k operating first instead of XP Pro. I did this hoping my keyboard wouldn't be affected using this operating system. BUT, i need to hit CTRL + ALT + Delete to log on, didn't work, and now i can't even log on. Im stuck there. No way to get onto my computer. Think someone can help me? Would appreciate it. |
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