unable to delete from shared network drive

after reading kb article 826722, i would like to apply the
hotfix mentioned to the offending workstation. But i cant
find it anywhere....can anyone help.

thanks

In reference to Microsoft Knowledge Base Article 826722:

Cannot Delete Shortcut on a Network Sha "It Is Being Used by
Another Person or Program"
http://support.microsoft.com/default.aspx?scid=kb;[LN];826722

The only way to obtain the patch is to contact Microsoft as outlined in the article.

To resolve this problem immediately, contact Microsoft Product Support Services
to obtain the fix. For a complete list of Microsoft Product Support Services phone
numbers and information about support costs, visit the following Microsoft Web site:
http://support.microsoft.com/default...EN-US;CNTACTMS

[ In the U.S. Call 1-425-635-3311 ]

NOTE: In special cases, charges that are ordinarily incurred for support calls may
be canceled if a Microsoft Support Professional determines that a specific update
will resolve your problem. The typical support costs will apply to additional support
questions and issues that do not qualify for the specific update in question.

--
Carey Frisch
Microsoft MVP
Windows XP - Shell/User

Be Smart! Protect your PC!
http://www.microsoft.com/security/protect/

---------------------------------------------------------------------------------

"Richard Loftus" wrote in message:
...

| after reading kb article 826722, i would like to apply the
| hotfix mentioned to the offending workstation. But i cant
| find it anywhere....can anyone help.
|
| thanks

Any contact details for UK??????? I must be blind because
I cant see it.

Thanks in advance


-----Original Message-----
In reference to Microsoft Knowledge Base Article 826722:

Cannot Delete Shortcut on a Network Sha "It Is Being
Used by
Another Person or Program"
http://support.microsoft.com/default.aspx?scid=kb;
[LN];826722

The only way to obtain the patch is to contact Microsoft
as outlined in the article.

To resolve this problem immediately, contact Microsoft
Product Support Services
to obtain the fix. For a complete list of Microsoft
Product Support Services phone
numbers and information about support costs, visit the
following Microsoft Web site:
http://support.microsoft.com/default.aspx?scid=fh;EN-
US;CNTACTMS

[ In the U.S. Call 1-425-635-3311 ]

NOTE: In special cases, charges that are ordinarily
incurred for support calls may
be canceled if a Microsoft Support Professional
determines that a specific update
will resolve your problem. The typical support costs will
apply to additional support
questions and issues that do not qualify for the specific
update in question.

--
Carey Frisch
Microsoft MVP
Windows XP - Shell/User

Be Smart! Protect your PC!
http://www.microsoft.com/security/protect/

----------------------------------------------------------
-----------------------

"Richard Loftus" wrote in
message:
...

| after reading kb article 826722, i would like to apply
the
| hotfix mentioned to the offending workstation. But i
cant
| find it anywhere....can anyone help.
|
| thanks
.