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#1
November 10th 04, 04:08 AM
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printer, clipart not working since SP2
Ever since I received SP2 on AU, my printer is not working (message window
reads: "Unable to communicate with multipass printer. Close and restart computer") and I cannot access clipart through Word (message window reads: "Word cannot obtain the data for the C:\Documents and Settings\Owner\Local Settings\Temporary Internet Files\Content.IE5...[whole lotta numbers].wmf link"). The only solution I can come up with is to pitch the computer as hard as I can out the window before I pull all my hair out. 
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#2
November 10th 04, 08:45 AM
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printer, clipart not working since SP2
The clipart problem is probably a full cache, in IE, tools, Internet Options, delete
files. Have you gone to the printer manufacturer's web site for support? Maybe an updated driver? -- Mary Sauer MS MVP http://office.microsoft.com/ http://www.msauer.mvps.org/ news://msnews.microsoft.com "Jeff G." wrote in message ... Ever since I received SP2 on AU, my printer is not working (message window reads: "Unable to communicate with multipass printer. Close and restart computer") and I cannot access clipart through Word (message window reads: "Word cannot obtain the data for the C:\Documents and Settings\Owner\Local Settings\Temporary Internet Files\Content.IE5...[whole lotta numbers].wmf link"). The only solution I can come up with is to pitch the computer as hard as I can out the window before I pull all my hair out.
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#3
November 10th 04, 07:21 PM
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printer, clipart not working since SP2
lf its a Canon multifunction unit, this is the hotfix:
http://support.microsoft.com/default...b;en-us;884020 -- Cari (MS-MVP Windows Client - Printing, Imaging & Hardware) www.coribright.com "Jeff G." wrote in message ... Ever since I received SP2 on AU, my printer is not working (message window reads: "Unable to communicate with multipass printer. Close and restart computer") and I cannot access clipart through Word (message window reads: "Word cannot obtain the data for the C:\Documents and Settings\Owner\Local Settings\Temporary Internet Files\Content.IE5...[whole lotta numbers].wmf link"). The only solution I can come up with is to pitch the computer as hard as I can out the window before I pull all my hair out.
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