Looping on boot-up

I have a Client whose computer boots up to the 'options' screen but, no
matter that she presses on 'start up in normal mode', 'start up in safe
mode' or 'go back to last known good version' (or whatever the exact word)
the computer just re-boots.

Any ideas please as to what is causing this and, more importantly, how to
resolve it?

Thanks.

Bill Ridgeway
Computer Solutions

Bill;
Perform a Repair Installation to resolve this:
http://www3.telus.net/dandemar/repaxp.htm

--
Jupiter Jones [MVP]
http://www3.telus.net/dandemar
In memory of our dear friend, MVP Alex Nichol
http://www.dts-l.org


"Bill Ridgeway" wrote in message
...
I have a Client whose computer boots up to the 'options' screen but, no
matter that she presses on 'start up in normal mode', 'start up in safe
mode' or 'go back to last known good version' (or whatever the exact word)
the computer just re-boots.

Any ideas please as to what is causing this and, more importantly, how to
resolve it?

Thanks.

Bill Ridgeway
Computer Solutions