I can't add new emoticons...

When I try to add a new emoticon (for example, copying a emoticon displayed
from a contact) MSN (new version, 7.5) say everytime : "Invalid image file.
Try with another file" .

I think than this happens because I've installed all the patch for msn (with
Windows Update); If i remove, in Application Data/Microsoft/MsnMessenger...,
the folder with my number (where are saved emoticon, animoticon,
settings...) I Can add new emoticons...

What can I do to resolve the problem ?

Thank You and sorry for my bad ( ? ) english ...:-))

Greetings Luca,

It sounds like your emoticon store has been broken, you'll need to rename the 'Emoticons'
folder within your client cache folder (App Data/Microsoft/MSN Messenger/number) and then
start adding your emoticons again from scratch.
____________________________________________
Jonathan Kay
Microsoft MVP - Windows Messenger/MSN Messenger
Associate Expert
http://www.microsoft.com/windowsxp/expertzone/
Messenger Resources - http://messenger.jonathankay.com
All posts unless otherwise specified are (c) 2005 Jonathan Kay.
You *must* contact me for redistribution rights.

"Luca" a.n@a wrote in message ...
When I try to add a new emoticon (for example, copying a emoticon displayed from a contact)
MSN (new version, 7.5) say everytime : "Invalid image file. Try with another file" .

I think than this happens because I've installed all the patch for msn (with Windows
Update); If i remove, in Application Data/Microsoft/MsnMessenger..., the folder with my
number (where are saved emoticon, animoticon, settings...) I Can add new emoticons...

What can I do to resolve the problem ?

Thank You and sorry for my bad ( ? ) english ...:-))

Greetings Luca,

It sounds like your emoticon store has been broken, you'll need to rename
the 'Emoticons' folder within your client cache folder (App
Data/Microsoft/MSN Messenger/number) and then start adding your emoticons
again from scratch.


Ok, Thank You !!

It's all ok.

Bye.

Hi,

That's great
____________________________________________
Jonathan Kay
Microsoft MVP - Windows Messenger/MSN Messenger
Associate Expert
http://www.microsoft.com/windowsxp/expertzone/
Messenger Resources - http://messenger.jonathankay.com
All posts unless otherwise specified are (c) 2005 Jonathan Kay.
You *must* contact me for redistribution rights.

"Luca" a.n@a wrote in message ...


Greetings Luca,

It sounds like your emoticon store has been broken, you'll need to rename the 'Emoticons'
folder within your client cache folder (App Data/Microsoft/MSN Messenger/number) and then
start adding your emoticons again from scratch.


Ok, Thank You !!

It's all ok.

Bye.

Hi, revisiting this post...

I'm having the exact same problem as Luca, but i can't follow at all what
Luca said she did or what Jonathan suggested to do. I still get the 'invalid
image file' error. can anyone help me?

thanks,
mark


"Jonathan Kay [MVP]" wrote:

Greetings Luca,

It sounds like your emoticon store has been broken, you'll need to rename the 'Emoticons'
folder within your client cache folder (App Data/Microsoft/MSN Messenger/number) and then
start adding your emoticons again from scratch.
____________________________________________
Jonathan Kay
Microsoft MVP - Windows Messenger/MSN Messenger
Associate Expert
http://www.microsoft.com/windowsxp/expertzone/
Messenger Resources - http://messenger.jonathankay.com
All posts unless otherwise specified are (c) 2005 Jonathan Kay.
You *must* contact me for redistribution rights.

"Luca" a.n@a wrote in message ...
When I try to add a new emoticon (for example, copying a emoticon displayed from a contact)
MSN (new version, 7.5) say everytime : "Invalid image file. Try with another file" .

I think than this happens because I've installed all the patch for msn (with Windows
Update); If i remove, in Application Data/Microsoft/MsnMessenger..., the folder with my
number (where are saved emoticon, animoticon, settings...) I Can add new emoticons...

What can I do to resolve the problem ?

Thank You and sorry for my bad ( ? ) english ...:-))

I still have the same problem .. can someone help plz?
I want to add new emoticos but the erro message say invalid image

"markerjk" wrote:

Hi, revisiting this post...

I'm having the exact same problem as Luca, but i can't follow at all what
Luca said she did or what Jonathan suggested to do. I still get the 'invalid
image file' error. can anyone help me?

thanks,
mark


"Jonathan Kay [MVP]" wrote:

Greetings Luca,

It sounds like your emoticon store has been broken, you'll need to rename the 'Emoticons'
folder within your client cache folder (App Data/Microsoft/MSN Messenger/number) and then
start adding your emoticons again from scratch.
____________________________________________
Jonathan Kay
Microsoft MVP - Windows Messenger/MSN Messenger
Associate Expert
http://www.microsoft.com/windowsxp/expertzone/
Messenger Resources - http://messenger.jonathankay.com
All posts unless otherwise specified are (c) 2005 Jonathan Kay.
You *must* contact me for redistribution rights.

"Luca" a.n@a wrote in message ...
When I try to add a new emoticon (for example, copying a emoticon displayed from a contact)
MSN (new version, 7.5) say everytime : "Invalid image file. Try with another file" .

I think than this happens because I've installed all the patch for msn (with Windows
Update); If i remove, in Application Data/Microsoft/MsnMessenger..., the folder with my
number (where are saved emoticon, animoticon, settings...) I Can add new emoticons...

What can I do to resolve the problem ?

Thank You and sorry for my bad ( ? ) english ...:-))

Hi i am having the same problem and i have read the suggestions however i
cant find my client cache folder (App Data/Microsoft/MSN Messenger/number)
could you please explain step by step as to how i would go about finding this
please. My email is Thanks in advance