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#1
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Attachments not arriving to some recipients
Hi there,
Was hoping someone would be able to kindly assist... I have experienced that when sending attachments (excel, word or pictures), some of the recipients receive the email but with NO indication of any attachments, while others receive everything fine. Do you know if this has something to do with compatibility issues between various MS products or something else? I would appreciate any input or assistance regarding this matter. |
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#2
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Attachments not arriving to some recipients
Kim wrote:
Hi there, Was hoping someone would be able to kindly assist... I have experienced that when sending attachments (excel, word or pictures), some of the recipients receive the email but with NO indication of any attachments, while others receive everything fine. Do you know if this has something to do with compatibility issues between various MS products or something else? I would appreciate any input or assistance regarding this matter. This problem would depend on the type of mail client and client settings the receivers are using. It might help to send them as zip files - they would remain as attachments that way. |
#3
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Attachments not arriving to some recipients
"Kim" wrote in message
... Hi there, Was hoping someone would be able to kindly assist... I have experienced that when sending attachments (excel, word or pictures), some of the recipients receive the email but with NO indication of any attachments, while others receive everything fine. Do you know if this has something to do with compatibility issues between various MS products or something else? I would appreciate any input or assistance regarding this matter. You need more information about those recipients. It does happen that some mail servers are set to block potentially harmful attachments, and that includes .doc and .zip files. The only thing you can do about that is to figure out what they will allow, or instead post the files to a web space and send links instead. HTH -pk |
#4
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Attachments not arriving to some recipients
Kim wrote:
Was hoping someone would be able to kindly assist... I have experienced that when sending attachments (excel, word or pictures), some of the recipients receive the email but with NO indication of any attachments, while others receive everything fine. The first step in finding out what's going on is identifying what E-mail programs those who get the attachments use, and which program(s) those who don't use. When you have that information, report back here for more help. -- Ken Blake - Microsoft MVP Windows: Shell/User Please reply to the newsgroup |
#5
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Attachments not arriving to some recipients
Patrick Keenan wrote:
"Kim" wrote in message ... Hi there, Was hoping someone would be able to kindly assist... I have experienced that when sending attachments (excel, word or pictures), some of the recipients receive the email but with NO indication of any attachments, while others receive everything fine. Do you know if this has something to do with compatibility issues between various MS products or something else? I would appreciate any input or assistance regarding this matter. You need more information about those recipients. It does happen that some mail servers are set to block potentially harmful attachments, and that includes .doc and .zip files. The only thing you can do about that is to figure out what they will allow, or instead post the files to a web space and send links instead. HTH -pk True, and a good catch. Thanks. I was thinking more along the lines of having hte settings set for inline display. Pop` |
#6
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Attachments not arriving to some recipients
Also, some ISPs may be stripping attachments or company mail
servers. "Pop`" wrote in message ... | Kim wrote: | Hi there, | Was hoping someone would be able to kindly assist... I have | experienced that when sending attachments (excel, word or pictures), | some of the recipients receive the email but with NO indication of | any attachments, while others receive everything fine. | Do you know if this has something to do with compatibility issues | between various MS products or something else? | I would appreciate any input or assistance regarding this matter. | | This problem would depend on the type of mail client and client settings the | receivers are using. | It might help to send them as zip files - they would remain as attachments | that way. | | |
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