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#1
November 12th 06, 07:08 PM
posted to microsoft.public.windowsxp.newusers
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USB device problems
I have a question about my USB devices. All of the USB devices when plugged
have a message pop up telling me that my computer does not recognize my devices. I have read up a little on this forum and the suggestion to uninstall and reinstall the software for my camera, mp3 player and phone. I had reinstalled everythign and found the same problem, my computer doesn't recognize any device, however my printer which is also plugged into the USB port works fine and is recognized in any of the 6 ports i plug it into. Is there anything I can try to do before I take it to a professional?? Thanks Monique 
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#2
November 12th 06, 11:53 PM
posted to microsoft.public.windowsxp.newusers
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USB device problems
You could try removing all your USB devices and then rt click
MyComputerselect PropertiesHardwareDevice ManagerUSB Controllers. Rt click on each one and choose uninstall. When they are all uninstalled restart and let WinXP reinstall them. Reconnect the devices one by one and see if they will work. "sweetleaf" wrote in message ... I have a question about my USB devices. All of the USB devices when plugged have a message pop up telling me that my computer does not recognize my devices. I have read up a little on this forum and the suggestion to uninstall and reinstall the software for my camera, mp3 player and phone. I had reinstalled everythign and found the same problem, my computer doesn't recognize any device, however my printer which is also plugged into the USB port works fine and is recognized in any of the 6 ports i plug it into. Is there anything I can try to do before I take it to a professional?? Thanks Monique
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#3
November 17th 06, 10:13 PM
posted to microsoft.public.windowsxp.newusers
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USB device problems
Thanks for your help Rich, I did as you said and uninstalled the USB
controllers and re-booted. When my pc started up the printer installed itself (which was the only one working before) however my camera, mp3 players and cell phones are still coming up as unrecognizable. If you 've got another suggestion that would be great! Thanks again, Monique "Rich Barry" wrote: You could try removing all your USB devices and then rt click MyComputerselect PropertiesHardwareDevice ManagerUSB Controllers. Rt click on each one and choose uninstall. When they are all uninstalled restart and let WinXP reinstall them. Reconnect the devices one by one and see if they will work. "sweetleaf" wrote in message ... I have a question about my USB devices. All of the USB devices when plugged have a message pop up telling me that my computer does not recognize my devices. I have read up a little on this forum and the suggestion to uninstall and reinstall the software for my camera, mp3 player and phone. I had reinstalled everythign and found the same problem, my computer doesn't recognize any device, however my printer which is also plugged into the USB port works fine and is recognized in any of the 6 ports i plug it into. Is there anything I can try to do before I take it to a professional?? Thanks Monique
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#4
November 18th 06, 06:47 PM
posted to microsoft.public.windowsxp.newusers
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USB device problems
"sweetleaf" wrote in message ... Thanks for your help Rich, I did as you said and uninstalled the USB controllers and re-booted. When my pc started up the printer installed itself (which was the only one working before) however my camera, mp3 players and cell phones are still coming up as unrecognizable. If you 've got another suggestion that would be great! Thanks again, Monique "Rich Barry" wrote: You could try removing all your USB devices and then rt click MyComputerselect PropertiesHardwareDevice ManagerUSB Controllers. Rt click on each one and choose uninstall. When they are all uninstalled restart and let WinXP reinstall them. Reconnect the devices one by one and see if they will work. "sweetleaf" wrote in message ... I have a question about my USB devices. All of the USB devices when plugged have a message pop up telling me that my computer does not recognize my devices. I have read up a little on this forum and the suggestion to uninstall and reinstall the software for my camera, mp3 player and phone. I had reinstalled everythign and found the same problem, my computer doesn't recognize any device, however my printer which is also plugged into the USB port works fine and is recognized in any of the 6 ports i plug it into. Is there anything I can try to do before I take it to a professional?? Thanks Monique What happens if you do the same again but don't have the printer connected to the PC when you reboot? Then plug in the MP3 player - does Windows see it? Alan
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#5
December 2nd 06, 04:16 PM
posted to microsoft.public.windowsxp.newusers
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USB device problems
I did as the last post said and uninstalled all of the USB Controllers. I
started the computer up with out my printer plugged into the computer and had only the MP3 player plugged in, my computer did recognize the player briefly (it doesn't recognize it once I re-started the second time). Anything else I plugged in after was not recognized. I tried the same thing with my phone (It's new and I really wanted to see the pictures on my computer) an installation wizard comes up and tells me that I need a disc to install the hardware. My cell phone company where I bought the phone says "no, just plug it in and your computer will recognize it, we have no software for the phone" I know that I am adding issues and problems, but you have all been so helpful before, and I was hoping you might have some more ideas for me. Thanks, Monique "Rich Barry" wrote: You could try removing all your USB devices and then rt click MyComputerselect PropertiesHardwareDevice ManagerUSB Controllers. Rt click on each one and choose uninstall. When they are all uninstalled restart and let WinXP reinstall them. Reconnect the devices one by one and see if they will work. "sweetleaf" wrote in message ... I have a question about my USB devices. All of the USB devices when plugged have a message pop up telling me that my computer does not recognize my devices. I have read up a little on this forum and the suggestion to uninstall and reinstall the software for my camera, mp3 player and phone. I had reinstalled everythign and found the same problem, my computer doesn't recognize any device, however my printer which is also plugged into the USB port works fine and is recognized in any of the 6 ports i plug it into. Is there anything I can try to do before I take it to a professional?? Thanks Monique What happens if you do the same again but don't have the printer connected to the PC when you reboot? Then plug in the MP3 player - does Windows see it? Alan
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#6
December 2nd 06, 07:04 PM
posted to microsoft.public.windowsxp.newusers
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USB device problems
When you plug in the phone try telling the New Hardware wizard not to search
for the driver. Manually point to \windows\system32\inf. If that resolves it, see http://www.uwe-sieber.de/usbtrouble_...ks_for_drivers for a more permanent solution. -- "sweetleaf" wrote in message ... I did as the last post said and uninstalled all of the USB Controllers. I started the computer up with out my printer plugged into the computer and had only the MP3 player plugged in, my computer did recognize the player briefly (it doesn't recognize it once I re-started the second time). Anything else I plugged in after was not recognized. I tried the same thing with my phone (It's new and I really wanted to see the pictures on my computer) an installation wizard comes up and tells me that I need a disc to install the hardware. My cell phone company where I bought the phone says "no, just plug it in and your computer will recognize it, we have no software for the phone" I know that I am adding issues and problems, but you have all been so helpful before, and I was hoping you might have some more ideas for me. Thanks, Monique "Rich Barry" wrote: You could try removing all your USB devices and then rt click MyComputerselect PropertiesHardwareDevice ManagerUSB Controllers. Rt click on each one and choose uninstall. When they are all uninstalled restart and let WinXP reinstall them. Reconnect the devices one by one and see if they will work. "sweetleaf" wrote in message ... I have a question about my USB devices. All of the USB devices when plugged have a message pop up telling me that my computer does not recognize my devices. I have read up a little on this forum and the suggestion to uninstall and reinstall the software for my camera, mp3 player and phone. I had reinstalled everythign and found the same problem, my computer doesn't recognize any device, however my printer which is also plugged into the USB port works fine and is recognized in any of the 6 ports i plug it into. Is there anything I can try to do before I take it to a professional?? Thanks Monique What happens if you do the same again but don't have the printer connected to the PC when you reboot? Then plug in the MP3 player - does Windows see it? Alan
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#7
December 3rd 06, 01:05 AM
posted to microsoft.public.windowsxp.newusers
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USB device problems
Alright, so I plug in the phone, the installation wizard comes up asking for
a disc for my phone, and has two options automatically install the software or search from a list, I choose the search from a list, and look up one side and down the other I'm not sure where to find the \windows\system32\inf. I've even checked in other places other than the wizard search, I can't find it anywhere (I've tried the auto install software lots of times and it searchs finding nothing saying it cant find software) Where is this "\windows\system32\inf."? thx Monique "GTS" wrote: When you plug in the phone try telling the New Hardware wizard not to search for the driver. Manually point to \windows\system32\inf. If that resolves it, see http://www.uwe-sieber.de/usbtrouble_...ks_for_drivers for a more permanent solution. -- "sweetleaf" wrote in message ... I did as the last post said and uninstalled all of the USB Controllers. I started the computer up with out my printer plugged into the computer and had only the MP3 player plugged in, my computer did recognize the player briefly (it doesn't recognize it once I re-started the second time). Anything else I plugged in after was not recognized. I tried the same thing with my phone (It's new and I really wanted to see the pictures on my computer) an installation wizard comes up and tells me that I need a disc to install the hardware. My cell phone company where I bought the phone says "no, just plug it in and your computer will recognize it, we have no software for the phone" I know that I am adding issues and problems, but you have all been so helpful before, and I was hoping you might have some more ideas for me. Thanks, Monique "Rich Barry" wrote: You could try removing all your USB devices and then rt click MyComputerselect PropertiesHardwareDevice ManagerUSB Controllers. Rt click on each one and choose uninstall. When they are all uninstalled restart and let WinXP reinstall them. Reconnect the devices one by one and see if they will work. "sweetleaf" wrote in message ... I have a question about my USB devices. All of the USB devices when plugged have a message pop up telling me that my computer does not recognize my devices. I have read up a little on this forum and the suggestion to uninstall and reinstall the software for my camera, mp3 player and phone. I had reinstalled everythign and found the same problem, my computer doesn't recognize any device, however my printer which is also plugged into the USB port works fine and is recognized in any of the 6 ports i plug it into. Is there anything I can try to do before I take it to a professional?? Thanks Monique What happens if you do the same again but don't have the printer connected to the PC when you reboot? Then plug in the MP3 player - does Windows see it? Alan
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#8
December 3rd 06, 02:28 AM
posted to microsoft.public.windowsxp.newusers
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USB device problems
I'm sorry. I should have said \windows\inf This is a directory, not a
device name. When the Add hardware wizard appears and asks for the disk for the phone point it to that directory. It's not certain that this will fix the problem, but when Windows asks for a driver for a USB device that shouldn't need one (more commonly seen with mass storage devices), it sometimes fails to properly reference the inf file store where the driver information is stored. -- "sweetleaf" wrote in message ... Alright, so I plug in the phone, the installation wizard comes up asking for a disc for my phone, and has two options automatically install the software or search from a list, I choose the search from a list, and look up one side and down the other I'm not sure where to find the \windows\system32\inf. I've even checked in other places other than the wizard search, I can't find it anywhere (I've tried the auto install software lots of times and it searchs finding nothing saying it cant find software) Where is this "\windows\system32\inf."? thx Monique "GTS" wrote: When you plug in the phone try telling the New Hardware wizard not to search for the driver. Manually point to \windows\system32\inf. If that resolves it, see http://www.uwe-sieber.de/usbtrouble_...ks_for_drivers for a more permanent solution. -- "sweetleaf" wrote in message ... I did as the last post said and uninstalled all of the USB Controllers. I started the computer up with out my printer plugged into the computer and had only the MP3 player plugged in, my computer did recognize the player briefly (it doesn't recognize it once I re-started the second time). Anything else I plugged in after was not recognized. I tried the same thing with my phone (It's new and I really wanted to see the pictures on my computer) an installation wizard comes up and tells me that I need a disc to install the hardware. My cell phone company where I bought the phone says "no, just plug it in and your computer will recognize it, we have no software for the phone" I know that I am adding issues and problems, but you have all been so helpful before, and I was hoping you might have some more ideas for me. Thanks, Monique "Rich Barry" wrote: You could try removing all your USB devices and then rt click MyComputerselect PropertiesHardwareDevice ManagerUSB Controllers. Rt click on each one and choose uninstall. When they are all uninstalled restart and let WinXP reinstall them. Reconnect the devices one by one and see if they will work. "sweetleaf" wrote in message ... I have a question about my USB devices. All of the USB devices when plugged have a message pop up telling me that my computer does not recognize my devices. I have read up a little on this forum and the suggestion to uninstall and reinstall the software for my camera, mp3 player and phone. I had reinstalled everythign and found the same problem, my computer doesn't recognize any device, however my printer which is also plugged into the USB port works fine and is recognized in any of the 6 ports i plug it into. Is there anything I can try to do before I take it to a professional?? Thanks Monique What happens if you do the same again but don't have the printer connected to the PC when you reboot? Then plug in the MP3 player - does Windows see it? Alan
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#9
December 14th 07, 05:54 AM
posted to microsoft.public.windowsxp.newusers
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USB device problems
Google "usb.inf". Download the file and place it in tyour WindowsInf folder. It solved the long and drawn otu problem I had with certain usb devices not being recognized. "GTS" wrote: I'm sorry. I should have said \windows\inf This is a directory, not a device name. When the Add hardware wizard appears and asks for the disk for the phone point it to that directory. It's not certain that this will fix the problem, but when Windows asks for a driver for a USB device that shouldn't need one (more commonly seen with mass storage devices), it sometimes fails to properly reference the inf file store where the driver information is stored. -- "sweetleaf" wrote in message ... Alright, so I plug in the phone, the installation wizard comes up asking for a disc for my phone, and has two options automatically install the software or search from a list, I choose the search from a list, and look up one side and down the other I'm not sure where to find the \windows\system32\inf. I've even checked in other places other than the wizard search, I can't find it anywhere (I've tried the auto install software lots of times and it searchs finding nothing saying it cant find software) Where is this "\windows\system32\inf."? thx Monique "GTS" wrote: When you plug in the phone try telling the New Hardware wizard not to search for the driver. Manually point to \windows\system32\inf. If that resolves it, see http://www.uwe-sieber.de/usbtrouble_...ks_for_drivers for a more permanent solution. -- "sweetleaf" wrote in message ... I did as the last post said and uninstalled all of the USB Controllers. I started the computer up with out my printer plugged into the computer and had only the MP3 player plugged in, my computer did recognize the player briefly (it doesn't recognize it once I re-started the second time). Anything else I plugged in after was not recognized. I tried the same thing with my phone (It's new and I really wanted to see the pictures on my computer) an installation wizard comes up and tells me that I need a disc to install the hardware. My cell phone company where I bought the phone says "no, just plug it in and your computer will recognize it, we have no software for the phone" I know that I am adding issues and problems, but you have all been so helpful before, and I was hoping you might have some more ideas for me. Thanks, Monique "Rich Barry" wrote: You could try removing all your USB devices and then rt click MyComputerselect PropertiesHardwareDevice ManagerUSB Controllers. Rt click on each one and choose uninstall. When they are all uninstalled restart and let WinXP reinstall them. Reconnect the devices one by one and see if they will work. "sweetleaf" wrote in message ... I have a question about my USB devices. All of the USB devices when plugged have a message pop up telling me that my computer does not recognize my devices. I have read up a little on this forum and the suggestion to uninstall and reinstall the software for my camera, mp3 player and phone. I had reinstalled everythign and found the same problem, my computer doesn't recognize any device, however my printer which is also plugged into the USB port works fine and is recognized in any of the 6 ports i plug it into. Is there anything I can try to do before I take it to a professional?? Thanks Monique What happens if you do the same again but don't have the printer connected to the PC when you reboot? Then plug in the MP3 player - does Windows see it? Alan
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#10
December 12th 08, 11:09 PM
posted to microsoft.public.windowsxp.newusers
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USB device problems
Your advice was very, very helpful. I was just about to purchase a new mp3
player but couldn't resist trying to find a solution one last time.......Thanks a million! "Rich Barry" wrote: You could try removing all your USB devices and then rt click MyComputerselect PropertiesHardwareDevice ManagerUSB Controllers. Rt click on each one and choose uninstall. When they are all uninstalled restart and let WinXP reinstall them. Reconnect the devices one by one and see if they will work. "sweetleaf" wrote in message ... I have a question about my USB devices. All of the USB devices when plugged have a message pop up telling me that my computer does not recognize my devices. I have read up a little on this forum and the suggestion to uninstall and reinstall the software for my camera, mp3 player and phone. I had reinstalled everythign and found the same problem, my computer doesn't recognize any device, however my printer which is also plugged into the USB port works fine and is recognized in any of the 6 ports i plug it into. Is there anything I can try to do before I take it to a professional?? Thanks Monique
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