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Cannot remove a printer driver



 
 
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  #1  
Old April 23rd 07, 02:08 PM posted to microsoft.public.windowsxp.print_fax
Jac
external usenet poster
 
Posts: 20
Default Cannot remove a printer driver

Im trying to remove a printer driver and im always receiving the error
"Cannot remove the printer driver. It is currently in use"

The thing is that i dont have anymore printers installed

How can this happen ?

Thanks to help me

JF


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  #2  
Old April 23rd 07, 05:40 PM posted to microsoft.public.windowsxp.print_fax
Alan Morris [MSFT]
external usenet poster
 
Posts: 783
Default Cannot remove a printer driver

Is this computer used by more than one user? If so and the other users has
a connection to a printer which uses the driver you are attempting to
delete, then the driver is still in use in the other profile.

If you are the only user, and the printer has been deleted, the explorer
process can still be holding a reference to the print driver UI component
which will also block the driver deletion.

I have a tool that can check for loaded modules and which process is loading
them but normally I just kill the explorer process, restart explorer and
delete the driver.

--
Alan Morris
Windows Printing Team
Search the Microsoft Knowledge Base he
http://support.microsoft.com/default.aspx?scid=fh;[ln];kbhowto

This posting is provided "AS IS" with no warranties, and confers no rights.

"Jac" wrote in message
...
Im trying to remove a printer driver and im always receiving the error
"Cannot remove the printer driver. It is currently in use"

The thing is that i dont have anymore printers installed

How can this happen ?

Thanks to help me

JF



 




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