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#1
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Google Earth problem
I haven't used Google Earth for a few months but just now
when I went to use it there is only a big white globe, no picture of earth, and when I search for an address, the address and nearby pushpins show up, but there is no map, just a blank screen. It worked fine last year. I have tried lots of suggestions about un-enabling write combining, clearing the Google cache, deleting the myplaces.kml files and so on. Sometimes I get a message "DirectX mode not supported", "Google Earth could not start in DirectX mode", other times I can't even start the program, it says "Google Earth needs to close, send an error report etc." I tried running in OpenGL mode, but that didn't work either. I have checked my graphics card, a VIA Unichrome G3, and it doesn't appear to have any problems, and my Directx version is compatible with the program. I restored to a month ago and still had the problem. Does anybody have any ideas about what the problem could be? I have googled for answers but none of them work. someone |
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#2
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Google Earth problem
From: "someone"
I haven't used Google Earth for a few months but just now when I went to use it there is only a big white globe, no picture of earth, and when I search for an address, the address and nearby pushpins show up, but there is no map, just a blank screen. It worked fine last year. Get support from Google. It is not a component of WinXP. -- Dave Multi-AV Scanning Tool - http://multi-av.thespykiller.co.uk http://www.pctipp.ch/downloads/dl/35905.asp |
#3
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Google Earth problem
someone wrote:
I haven't used Google Earth for a few months but just now when I went to use it there is only a big white globe, no picture of earth, and when I search for an address, the address and nearby pushpins show up, but there is no map, just a blank screen. It worked fine last year. I have tried lots of suggestions about un-enabling write combining, clearing the Google cache, deleting the myplaces.kml files and so on. Sometimes I get a message "DirectX mode not supported", "Google Earth could not start in DirectX mode", other times I can't even start the program, it says "Google Earth needs to close, send an error report etc." I tried running in OpenGL mode, but that didn't work either. I have checked my graphics card, a VIA Unichrome G3, and it doesn't appear to have any problems, and my Directx version is compatible with the program. I restored to a month ago and still had the problem. Does anybody have any ideas about what the problem could be? I have googled for answers but none of them work. someone HDD going bad? Uninstall, chkskd /f, reinstall. |
#4
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Google Earth problem
On 14/04/2013 01:37, Paul in Houston TX wrote: someone wrote: I haven't used Google Earth for a few months but just now when I went to use it there is only a big white globe, no picture of earth, and when I search for an address, the address and nearby pushpins show up, but there is no map, just a blank screen. It worked fine last year. I have tried lots of suggestions about un-enabling write combining, clearing the Google cache, deleting the myplaces.kml files and so on. Sometimes I get a message "DirectX mode not supported", "Google Earth could not start in DirectX mode", other times I can't even start the program, it says "Google Earth needs to close, send an error report etc." I tried running in OpenGL mode, but that didn't work either. I have checked my graphics card, a VIA Unichrome G3, and it doesn't appear to have any problems, and my Directx version is compatible with the program. I restored to a month ago and still had the problem. Does anybody have any ideas about what the problem could be? I have googled for answers but none of them work. someone HDD going bad? Uninstall, chkskd /f, reinstall. I take it you are talking about reinstalling Windows and the programs from scratch. I'd first try uninstalling any misbehaving program and then reinstalling it *AFTER powering down the computer* and restarting it as opposed to a mere Restart. -- choro ***** |
#5
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Google Earth problem
someone wrote:
I haven't used Google Earth for a few months but just now when I went to use it there is only a big white globe, no picture of earth, and when I search for an address, the address and nearby pushpins show up, but there is no map, just a blank screen. It worked fine last year. I have tried lots of suggestions about un-enabling write combining, clearing the Google cache, deleting the myplaces.kml files and so on. Sometimes I get a message "DirectX mode not supported", "Google Earth could not start in DirectX mode", other times I can't even start the program, it says "Google Earth needs to close, send an error report etc." I tried running in OpenGL mode, but that didn't work either. I have checked my graphics card, a VIA Unichrome G3, and it doesn't appear to have any problems, and my Directx version is compatible with the program. I restored to a month ago and still had the problem. Does anybody have any ideas about what the problem could be? I have googled for answers but none of them work. someone Start : Run : dxdiag Try the DirectX tests. The dxdiag.exe is part of the DirectX installation. It's there, to tell you DirectX works. ******* This benchmark is a 40MB download, and it's free (shareware). This version is ancient. http://www.majorgeeks.com/3Dmark_2001_d99.html It requires DirectX support as well, and as long as the benchmark runs, you know both your video card driver and the Windows DirectX installation are OK. ******* Start : Run : devmgmt.msc That brings up Device Manager. Look for the video card. Check for yellow marks, error codes. Check the driver file list and see if it looks reasonable for Unichrome. ******* If the first test fails, you can reinstall DirectX 9c. The hardest part of doing that, is finding a download. DirectX 9c can be installed over top of DirectX 9c, so you can re-install that puppy as much as you want. When you install DirectX, there is also no uninstaller for it. For example, even when it says... http://www.microsoft.com/en-us/downl...s.aspx?id=9033 "System requirements Supported operating systems: ... Windows XP Service Pack 3" that can be a lie. You download it, and it turns out it doesn't support WinXP. I don't know if there are any authoritative tables telling you what to do about it. There are many releases of 9.0c. It's released quarterly. One file in the download, is different than the previous quarter's download. If you installed them regularly, I assume those single "dated" files accumulate (as you install one version of 9.0c over top of another one). To what end, I'm not sure. There was at least one game, where only a particular DirectX 9.0c release, provided the support the game needed. And the suspicion was, it was that single dated file that had the necessary software subroutine. Don't ask me to explain, in terms of computer science library management theories, how all of this makes sense o.O :-( I'm at a loss for words... ******* OK, another thought. Most video cards in the last ten years, support dual head operation. That means, there can be at least two connectors on the faceplate, and the card can drive a separate monitor over each connector. Now, inside the card, there are two logical "display channels". When a 3D activity needs to be rendered, it can use a display channel. I've had a case, where a driver was broken, and if one thing "did something 3D", virtually all hardware acceleration for other activities, was broken. Implying, for whatever reason, there was no longer support for dual channels and dual heads. A new driver download for the video card fixed that, and none of my other efforts, made the slightest bit of difference. If some newly added software on your machine, is using DirectX 3D, and your VIA Unichrome was only supporting one logical display channel, the video subsystem effectively has nothing for Google Earth to use. I haven't a clue, what tool you'd use to debug this. As I said, I couldn't figure it out, and thank goodness a driver update made the problem go away. That doesn't usually do anything for a problem like this (driver updates don't remove garbage from the Registry). ******* Video memory. You need enough to run 3D. Your VIA graphics use unified (system) memory. A BIOS setting, carves off a chunk, and gives it to the graphics. 4MB would be enough to run a small frame buffer, for 2D work. A more generous helping is needed, for 3D textures. If you recently changed the CMOS battery on the computer, and all custom BIOS settings were lost, the video shared memory setting may have reverted to a too-low value. Try bumping it up. In some cases, the BIOS looks at the amount of available system memory (like 1024MB) and limits usage to a fraction (choices won't go over 128MB say). Try a few values, save and exit, boot into Windows, and see if anything has changed. Now, 3Dmark2001SE won't run either, if there isn't enough memory for video. There is also this application. http://nuclearplayground.com/MemStatus/content.php memstatus by Kevin Reems Version 2.65 31,232 bytes when unzipped MD5SUM b832bfda3d76c475626be085c54d3557 *MemStatus.exe That tool provides a simple readout of video memory, and percentage currently in usage. So even without shutting down, and playing in the BIOS, you can get some info. If you need to scan a download like that, the file can be uploaded to virustotal.com . https://www.virustotal.com/en/file/2...bfe0/analysis/ Paul |
#6
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Google Earth problem
choro wrote:
On 14/04/2013 01:37, Paul in Houston TX wrote: someone wrote: I haven't used Google Earth for a few months but just now when I went to use it there is only a big white globe, no picture of earth, and when I search for an address, the address and nearby pushpins show up, but there is no map, just a blank screen. It worked fine last year. I have tried lots of suggestions about un-enabling write combining, clearing the Google cache, deleting the myplaces.kml files and so on. Sometimes I get a message "DirectX mode not supported", "Google Earth could not start in DirectX mode", other times I can't even start the program, it says "Google Earth needs to close, send an error report etc." I tried running in OpenGL mode, but that didn't work either. I have checked my graphics card, a VIA Unichrome G3, and it doesn't appear to have any problems, and my Directx version is compatible with the program. I restored to a month ago and still had the problem. Does anybody have any ideas about what the problem could be? I have googled for answers but none of them work. someone HDD going bad? Uninstall, chkskd /f, reinstall. I take it you are talking about reinstalling Windows and the programs from scratch. No, just google earth. 15 meg win download. Start with a clean install. Its a program thats get downloaded and installed, as opposed to google map satellite view which does not require a program. I am thinking an api, etc, is borked. I'd first try uninstalling any misbehaving program and then reinstalling it *AFTER powering down the computer* and restarting it as opposed to a mere Restart. |
#7
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Google Earth problem
"someone" wrote in message ... Re my Google Earth problem - I'm very grateful to Paul in Houston, choro, and Paul for their helpful suggestions. At least it gives me a place to start. I will check them out one by one and see what happens. Thanks, from someone |
#8
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Google Earth problem
On 4/13/2013 7:53 PM, someone wrote:
I haven't used Google Earth for a few months but just now when I went to use it there is only a big white globe, no picture of earth, and when I search for an address, the address and nearby pushpins show up, but there is no map, just a blank screen. It worked fine last year. I have tried lots of suggestions about un-enabling write combining, clearing the Google cache, deleting the myplaces.kml files and so on. Sometimes I get a message "DirectX mode not supported", "Google Earth could not start in DirectX mode", other times I can't even start the program, it says "Google Earth needs to close, send an error report etc." I tried running in OpenGL mode, but that didn't work either. I have checked my graphics card, a VIA Unichrome G3, and it doesn't appear to have any problems, and my Directx version is compatible with the program. I restored to a month ago and still had the problem. Does anybody have any ideas about what the problem could be? I have googled for answers but none of them work. someone Did you get an auto-update on GE to version 7? I had a very similar experience when I tried to update to GE7 - missing stuff and blanked areas. I uninstalled and rolled it back to GE6 (via File Hippo) and it fixed itself. In my case, on-board graphics and supporting software apparently weren't stout enough for GE7. Offered as something to try ... |
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