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Win10 update this week corrupted my file system (need help)



 
 
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  #1  
Old January 31st 18, 10:05 PM posted to alt.comp.os.windows-10
nik buna
external usenet poster
 
Posts: 10
Default Win10 update this week corrupted my file system (need help)

i need help. Badly.

Machine won't boot after an automatic Windows 10 automatic update.
It's definitely Windows update which screwed up the file system.
It won't even mount via an SATA adaptor on another machine.
Pics below but the question is what can I do to get my filesystem back?

1. Reset this PC http://i.cubeupload.com/2qpmmt.jpg
2. Scanning & repairing http://i.cubeupload.com/iSgdCX.jpg
3. Startup repair http://i.cubeupload.com/g3waOf.jpg
4. Go back to previous build http://i.cubeupload.com/o5jbt1.jpg
5. Reset thi PC again http://i.cubeupload.com/RTVm65.jpg
6. Reset options http://i.cubeupload.com/BQrRDY.jpg
7. Resetting this PC http://i.cubeupload.com/G6wbuu.jpg
8. There was a problem http://i.cubeupload.com/YLSw2s.jpg
9. Error code 0xc000021a http://i.cubeupload.com/luFNrN.jpg
10. OxFFFFC001CB4CEE50 http://i.cubeupload.com/AIeI0X.jpg
11. Startup settings http://i.cubeupload.com/cN8lpT.jpg
12. I tried every single one http://i.cubeupload.com/Wb4AuW.jpg
13. I tried all attempting repairs http://i.cubeupload.com/dqyHQf.jpg
14. I tried all advanced options http://i.cubeupload.com/pM9fQK.jpg
15. I attached the sata adapter http://i.cubeupload.com/z17IFe.jpg
16. The file system is corrupt http://i.cubeupload.com/lbeTE3.jpg

I don't understand what the error code is trying to say since it's
Microsoft who caused this problem so they should know more than this.
https://docs.microsoft.com/en-us/win...ess-terminated

How can I get my filesystem back?
(there no recent backup).
Ads
  #2  
Old January 31st 18, 10:13 PM posted to alt.comp.os.windows-10
Good Guy[_2_]
external usenet poster
 
Posts: 3,354
Default Win10 update this week corrupted my file system (need help)

On 31/01/2018 22:05, nik buna wrote:


Microsoft who caused this problem so they should know more than this.



Please repost your question without blaming Microsoft. Microsoft didn't
cause any problems for you; You caused the problem yourself because you
are so stupid with brain smaller than a smallest bird available on this
planet. We don't like helping people of low intelligence so **** off.


Next time don't use a silly name nik buna because there is no name like
that on this planet. You are a known pedo here so bugger off.





--
With over 600 million devices now running Windows 10, customer
satisfaction is higher than any previous version of windows.

  #3  
Old January 31st 18, 10:41 PM posted to alt.comp.os.windows-10
Paul[_32_]
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Posts: 11,873
Default Win10 update this week corrupted my file system (need help)

nik buna wrote:
i need help. Badly.

Machine won't boot after an automatic Windows 10 automatic update.
It's definitely Windows update which screwed up the file system.
It won't even mount via an SATA adaptor on another machine.
Pics below but the question is what can I do to get my filesystem back?

1. Reset this PC http://i.cubeupload.com/2qpmmt.jpg
2. Scanning & repairing http://i.cubeupload.com/iSgdCX.jpg
3. Startup repair http://i.cubeupload.com/g3waOf.jpg
4. Go back to previous build http://i.cubeupload.com/o5jbt1.jpg
5. Reset thi PC again http://i.cubeupload.com/RTVm65.jpg
6. Reset options http://i.cubeupload.com/BQrRDY.jpg
7. Resetting this PC http://i.cubeupload.com/G6wbuu.jpg
8. There was a problem http://i.cubeupload.com/YLSw2s.jpg
9. Error code 0xc000021a http://i.cubeupload.com/luFNrN.jpg
10. OxFFFFC001CB4CEE50 http://i.cubeupload.com/AIeI0X.jpg
11. Startup settings http://i.cubeupload.com/cN8lpT.jpg
12. I tried every single one http://i.cubeupload.com/Wb4AuW.jpg
13. I tried all attempting repairs http://i.cubeupload.com/dqyHQf.jpg
14. I tried all advanced options http://i.cubeupload.com/pM9fQK.jpg
15. I attached the sata adapter http://i.cubeupload.com/z17IFe.jpg
16. The file system is corrupt http://i.cubeupload.com/lbeTE3.jpg

I don't understand what the error code is trying to say since it's
Microsoft who caused this problem so they should know more than this.
https://docs.microsoft.com/en-us/win...ess-terminated

How can I get my filesystem back?
(there no recent backup).


You need an environment with TestDisk on it.

https://www.cgsecurity.org/wiki/TestDisk

You can bring the damaged disk over to your working
PC, and run TestDisk against it from that machine.

You can boot a Linux LiveCD on the affected machine
and run TestDisk from there. You might not even have
to install a TestTisk package in Ubuntu to get it, as
an example.

TestDisk can do two things.

1) Scan for partitions. That's not the function we need
in this case, so you can stop it at some point. Generally,
the partition computing function isn't that robust, and
it requires "judgment" before using the results of any scan.

2) The TestDisk program can traverse the file system and
list the files. If it can do that, this implies the
file system is recoverable. At that point, we don't
know *how* to recover it, but we know *it isn't toast*.

There's no point in doing file-by-file recovery at this
point, as it appears you're expecting this OS to be
revived and usable. So I'm not going to go off on a
trip down that path just yet.

If you have third-party AV software, it might be nothing
more than some quarantined system files (like maybe the
kernel file or something). Once you've had a poke at it
with some different tools, you might have a better idea
whether it's a minor problem, or a major meltdown.

HTH,
Paul
  #4  
Old February 1st 18, 07:42 PM posted to alt.comp.os.windows-10
nik buna
external usenet poster
 
Posts: 10
Default Win10 update this week corrupted my file system (need help)

Paul wrote:

You need an environment with TestDisk on it.


Thank you for that advice of testdisk as I "think" the OS is still good
because I get the blue screen from Microsoft which *knows* what to do (it
just fails at everything it tries).

You can bring the damaged disk over to your working
PC, and run TestDisk against it from that machine.


The funny thing is I "thought" the SATA hardware adapter would just "mount"
the HDD as a USB disc, but it doesn't recognize the "filesystem", so, the
Microsoft Update definitely did something to kill the file system - but
what?

You can boot a Linux LiveCD on the affected machine
and run TestDisk from there. You might not even have
to install a TestTisk package in Ubuntu to get it, as
an example.


Thanks for that idea, which sounds good especially since I'm only borrowing
a computer right now as mine is dead from the Microsoft Update.

My original plan was:
1) Borrow a computer with a large HDD to copy the data over for safekeeping
2) Then format the HDD and reinstall Windows 10 and bring the data back

But what I might do, based on your suggestion, is:
1) Buy a SATA HDD (I could always use it) to put Windows on that new HDD
2) Then install a dual boot of Windows/Ubuntu to troubleshoot further

I don't need the data at this moment as much as I need a machine that isn't
borrowed so I think I'll go out and buy a HDD (which I haven't bought in
years so I'm not sure what's "common" nowadays).

TestDisk can do two things.

1) Scan for partitions. That's not the function we need
in this case, so you can stop it at some point. Generally,
the partition computing function isn't that robust, and
it requires "judgment" before using the results of any scan.


I think the original HDD was a single 1TB partition, if that's possible.
I don't remember seeing any other HDD drives on it.

2) The TestDisk program can traverse the file system and
list the files. If it can do that, this implies the
file system is recoverable. At that point, we don't
know *how* to recover it, but we know *it isn't toast*.


Thanks for that advice. I can't imagine that the file system is toast, just
yet, as the HDD didn't crash AFAIK. It's just that the Microsoft Update
killed "something" where the update was having problems before it wiped out
the system.

Basically the update was failing over and over again, which is due to me,
almost certainly, turning stuff off - where Microsoft doesn't actually test
their updates against a non-standard system. I've seen this "kind" of
problem for years, where Microsoft Updates only work well on a "standard"
system, due to programming assumptions that are dead wrong on a system with
the bells and whistles tweaked (e.g., winaero).

There's no point in doing file-by-file recovery at this
point, as it appears you're expecting this OS to be
revived and usable. So I'm not going to go off on a
trip down that path just yet.


Interesting observation, as my original plan was to copy my data directory
(which is all I care about) if I could mount the SATA HDD, but my second
plan was to run Recuva if I couldn't save the data in its entirety.

It's unlikely any of the data was overwritten as the Microsoft Update
killed it suddenly so there was no use of the file system after the reboot
after the update so the files are there - the file system is the problem.

Microsoft Update screwed up "something" in the file system - but what?

If you have third-party AV software, it might be nothing
more than some quarantined system files (like maybe the
kernel file or something). Once you've had a poke at it
with some different tools, you might have a better idea
whether it's a minor problem, or a major meltdown.


I don't have an AV running on that computer but it's a great idea that
something could have blocked the Microsot Update from working. I think the
most plausible rationale is that Microsoft doesn't expect people to modify
the system (Winaero for example), and hence the programmers assumed
somethin which wasn't the case.

The only question now is how to recover the data, all of which is in a
single directory - but I have to mount the file system before I can access
that single directory (which is probably 10GB or so in data size).

I think, for now, I'll do this (how does this sound?).
1) I'll give up on the borrowed Win10 desktop (albeit, it is *fast*!)
2) I'll buy a new SATA HDD for my Win7-Win10 older desktop
3) I'll put Win10 on that HDD & then Ubuntu (I think Windows has to be 1st)
4) That gets me off the borrowed machine and back onto mine

At that point, I'll run the Ubuntu/Windows testdisc process.
If that fails, I'll try Recuva.

Anything else?
  #5  
Old February 1st 18, 09:04 PM posted to alt.comp.os.windows-10
Paul[_32_]
external usenet poster
 
Posts: 11,873
Default Win10 update this week corrupted my file system (need help)

nik buna wrote:
Paul wrote:

You need an environment with TestDisk on it.


Thank you for that advice of testdisk as I "think" the OS is still good
because I get the blue screen from Microsoft which *knows* what to do (it
just fails at everything it tries).

You can bring the damaged disk over to your working
PC, and run TestDisk against it from that machine.


The funny thing is I "thought" the SATA hardware adapter would just "mount"
the HDD as a USB disc, but it doesn't recognize the "filesystem", so, the
Microsoft Update definitely did something to kill the file system - but
what?

You can boot a Linux LiveCD on the affected machine
and run TestDisk from there. You might not even have
to install a TestTisk package in Ubuntu to get it, as
an example.


Thanks for that idea, which sounds good especially since I'm only borrowing
a computer right now as mine is dead from the Microsoft Update.

My original plan was:
1) Borrow a computer with a large HDD to copy the data over for safekeeping
2) Then format the HDD and reinstall Windows 10 and bring the data back

But what I might do, based on your suggestion, is:
1) Buy a SATA HDD (I could always use it) to put Windows on that new HDD
2) Then install a dual boot of Windows/Ubuntu to troubleshoot further

I don't need the data at this moment as much as I need a machine that isn't
borrowed so I think I'll go out and buy a HDD (which I haven't bought in
years so I'm not sure what's "common" nowadays).

TestDisk can do two things.

1) Scan for partitions. That's not the function we need
in this case, so you can stop it at some point. Generally,
the partition computing function isn't that robust, and
it requires "judgment" before using the results of any scan.


I think the original HDD was a single 1TB partition, if that's possible.
I don't remember seeing any other HDD drives on it.

2) The TestDisk program can traverse the file system and
list the files. If it can do that, this implies the
file system is recoverable. At that point, we don't
know *how* to recover it, but we know *it isn't toast*.


Thanks for that advice. I can't imagine that the file system is toast, just
yet, as the HDD didn't crash AFAIK. It's just that the Microsoft Update
killed "something" where the update was having problems before it wiped out
the system.

Basically the update was failing over and over again, which is due to me,
almost certainly, turning stuff off - where Microsoft doesn't actually test
their updates against a non-standard system. I've seen this "kind" of
problem for years, where Microsoft Updates only work well on a "standard"
system, due to programming assumptions that are dead wrong on a system with
the bells and whistles tweaked (e.g., winaero).

There's no point in doing file-by-file recovery at this
point, as it appears you're expecting this OS to be
revived and usable. So I'm not going to go off on a
trip down that path just yet.


Interesting observation, as my original plan was to copy my data directory
(which is all I care about) if I could mount the SATA HDD, but my second
plan was to run Recuva if I couldn't save the data in its entirety.

It's unlikely any of the data was overwritten as the Microsoft Update
killed it suddenly so there was no use of the file system after the reboot
after the update so the files are there - the file system is the problem.

Microsoft Update screwed up "something" in the file system - but what?

If you have third-party AV software, it might be nothing
more than some quarantined system files (like maybe the
kernel file or something). Once you've had a poke at it
with some different tools, you might have a better idea
whether it's a minor problem, or a major meltdown.


I don't have an AV running on that computer but it's a great idea that
something could have blocked the Microsot Update from working. I think the
most plausible rationale is that Microsoft doesn't expect people to modify
the system (Winaero for example), and hence the programmers assumed
somethin which wasn't the case.

The only question now is how to recover the data, all of which is in a
single directory - but I have to mount the file system before I can access
that single directory (which is probably 10GB or so in data size).

I think, for now, I'll do this (how does this sound?).
1) I'll give up on the borrowed Win10 desktop (albeit, it is *fast*!)
2) I'll buy a new SATA HDD for my Win7-Win10 older desktop
3) I'll put Win10 on that HDD & then Ubuntu (I think Windows has to be 1st)
4) That gets me off the borrowed machine and back onto mine

At that point, I'll run the Ubuntu/Windows testdisc process.
If that fails, I'll try Recuva.

Anything else?


You might want to review the known info for the update
in question. Someone in the Win7 group had a Turion based machine
bricked by a Win7 update that had issues with certain AMD processors.
And the person ("Cameo") managed to figure out how
to do an offline removal of the defective update.
Impressive :-) This is the text from the posting.

The tools that Cameo used to fix this we

"I was able to use the original Win7 install DVD in Repair Mode that
gave my DOS command window where I entered:

DISM /image:c:\ /cleanup-image /revertpendingactions

Because the corrupt package was not installed com completely
I was able to use this shorter DISM command instead of the longer

DISM /image:c:\ /remove-package /packagename: etc. command.

After the restart my Win7 booted up normally and the update history
shows that KB4056894 installation failed:
"

And even though that's Windows 7, that's the Spectre/Meltdown set.
There were about six sequential patches, in the '892 range,
and they're for different OSes. It could be that the
Win10 equivalent of that update, got your AMD??? machine.
Not all AMD are affected, but a few older ones were.

http://al.howardknight.net/msgid.cgi...nt-email.me%3E

Paul
  #6  
Old February 2nd 18, 04:05 AM posted to alt.comp.os.windows-10
nik buna
external usenet poster
 
Posts: 10
Default Win10 update this week corrupted my file system (need help)

Paul wrote:

Not all AMD are affected, but a few older ones were.


This Win10 PC has the AMD 785G chipset.
It's an HP Pavilion P6230 with the Aloe motherboard (H-RS880-uATX).

You'd think Microsoft would test their updates before sending them out and
bricking everyone's system.
  #7  
Old February 2nd 18, 04:09 AM posted to alt.comp.os.windows-10
nik buna
external usenet poster
 
Posts: 10
Default Win10 update this week corrupted my file system (need help)

Paul wrote:

"I was able to use the original Win7 install DVD in Repair Mode that
gave my DOS command window where I entered:

DISM /image:c:\ /cleanup-image /revertpendingactions

Because the corrupt package was not installed com completely
I was able to use this shorter DISM command instead of the longer

DISM /image:c:\ /remove-package /packagename: etc. command.


I should have mentioned that the ONE THING that worked was to boot to the
"DOS" command line, where it put me at the command line *inside* of the
Windows directory (I think it was c:\windows\system32\) but it wasn't a
"real" Windows.

I wasn't sure WHAT it was, as it didn't do much with a dir of C:\ so I gave
up on that command line. But if one of those commands above will work, I
can try it.

Do you recommend I put the hard drive back in the Win10 desktop, and boot
to the command line, and run something?
  #8  
Old February 2nd 18, 04:14 AM posted to alt.comp.os.windows-10
nik buna
external usenet poster
 
Posts: 10
Default Win10 update this week corrupted my file system (need help)

Paul wrote:

It could be that the
Win10 equivalent of that update, got your AMD??? machine.
Not all AMD are affected, but a few older ones were.


I forgot to mention that the boot to command prompt in safe mode worked.
https://u.cubeupload.com/pM9fQK.jpg

Do you think I can run a command in this safe mode prompt that will revert
back to the working Windows 10 prior to the Spectre update?
  #9  
Old February 2nd 18, 04:14 AM posted to alt.comp.os.windows-10
dogs
external usenet poster
 
Posts: 4
Default Win10 update this week corrupted my file system (need help)

On Thu, 01 Feb 2018 16:04:43 -0500, Paul wrote:
nik buna wrote:
Paul wrote:

..
because I get the blue screen from Microsoft which *knows* what to do

..
the Microsoft Update definitely did something to kill the file system -
but what?

..
borrowing a computer right now as mine is dead from the Microsoft
Update.

..
It's just that the Microsoft
Update killed "something" where the update was having problems before
it wiped out the system.

..
Basically the update was failing over and over again,

..
It's unlikely any of the data was overwritten as the Microsoft Update
killed it suddenly

..
Microsoft Update screwed up "something" in the file system - but what?

..

Someone in the Win7 group had a Turion based machine bricked by a Win7
update

..
After the restart my Win7 booted up normally and the update history
shows that KB4056894 installation failed:


Oh man, the useless "Good Guy" is blowing a gasket now. And he can't call
Paul a stupid birdbrain. This is just too funny.
  #10  
Old February 2nd 18, 07:42 AM posted to alt.comp.os.windows-10
Paul[_32_]
external usenet poster
 
Posts: 11,873
Default Win10 update this week corrupted my file system (need help)

nik buna wrote:
Paul wrote:

It could be that the
Win10 equivalent of that update, got your AMD??? machine.
Not all AMD are affected, but a few older ones were.


I forgot to mention that the boot to command prompt in safe mode worked.
https://u.cubeupload.com/pM9fQK.jpg

Do you think I can run a command in this safe mode prompt that will revert
back to the working Windows 10 prior to the Spectre update?


That screen is presented from WinPE while the system is
booting. I don't think you're actually in Safe Mode
yet when you're there.

When you run Command Prompt from within WinPE, you're
effectively servicing the OS "offline". The WinPE OS
drive is "X:\" . C: may or may not be C: . The drive
lettering doesn't have to be consistent, and it pays
to verify which disk is which.

To do offline servicing of an OS, you need some
way to tell what just came in and what just broke.
I can't tell from the symptoms right now, just
what came in.

One spec I can see for P6230 says it uses an AMD Phenom II processor.
But some of the popular HP models, they actually use a number
of different processors and motherboards. Some even
have both Intel and AMD solutions available for
the same chassis. That's why I have to be careful
to not jump to any conclusions.

*******

https://www.tomsguide.com/us/meltdow...ews-26389.html

https://support.microsoft.com/en-ie/...-based-devices

https://support.microsoft.com/en-us/...-screen-errors

Stop error doesn't let you get to the desktop.

Choose an option screen, select

Troubleshoot Advanced options System Restore.

This option reverts your PC to an earlier point, called a system
restore point. Restore points are created when you install
a new app, driver, update, or when you create a system restore
point manually. Choose a restore point created before the error
occurred.

But that will only work if Restore Points were enabled. Windows 10
has a tendency to turn those off when a new release of OS
comes out, requiring the user to turn it back on again.
That means, in an emergency, there's probably no restore
point available. When a new OS comes in, logically there
are no restore points stored in it. Restore Points only
accumulate after that point, and only if System Restore
is turned on.

This is what Cameo did. The only mystery part for me, is knowing
what state the OS is in at a moment.

"How to removing a pending update that is preventing a successful boot"

https://social.technet.microsoft.com...w7itprogeneral

dism.exe /image:C:\ /cleanup-image /revertpendingactions

C:\windows\winsxs\pending.xml

When you boot to the Command Prompt (upper right in your picture)...

https://u.cubeupload.com/pM9fQK.jpg

you would start by

dir C:

and see if C: looks like the OS partition in that environment
or not. Normally it would be, but if you were working on
a dual boot, there could be two OS partitions, and one of
them could be D: . When you specify the /image option,
you have to make sure it's really the borked OS that
you're pointed at.

The second item from that article, suggested there is a
pending.xml file in WinSXS. Even if there is one, I doubt
there will be sufficient plain English in there to explain
what update is jammed. That subsystem tends to use GUIDs
and not anything a human could use directly.

You can try the "revertpendingactions", because if nothing
is Pending and the damage is done, the command will error
out, and you'll be no worse off.

*******

Now, if an update was fully installed, nothing was pending,
you'd have to look for a way to remove it.

https://docs.microsoft.com/en-us/win...ine-using-dism

DISM /Image:C:\test\offline /Remove-Package /PackageName:Microsoft.Windows.Calc.Demo~6595b6144c cf1df~x86~en~1.0.0.0

First of all, DISM is used by IT people for building images
for deployment. And that's the context of that example.

To use that method, you'd need a PackageName, and that
means finding a log entry with the name in it or something.
There are commands when the OS is *online* to list such
things (wmic???), but when the OS is *offline*, your
options regarding querying stuff are strictly limited.

In this example, they use "wusa" to remove an update,
but this is an online example, not offline like you
are right now.

https://www.ghacks.net/2014/08/18/ho...ndows-updates/

# Administrator command prompt...

wusa /uninstall /kb:1234567

That's why at this point, a blind "revertpendingactions"
is your only practical option. You can't expect CBS.log
to have information a human can actually use for this.

Paul
  #11  
Old February 2nd 18, 01:23 PM posted to alt.comp.os.windows-10
Doomsdrzej[_2_]
external usenet poster
 
Posts: 262
Default Win10 update this week corrupted my file system (need help)

On Thu, 1 Feb 2018 20:05:29 -0800, nik buna
wrote:

Paul wrote:

Not all AMD are affected, but a few older ones were.


This Win10 PC has the AMD 785G chipset.
It's an HP Pavilion P6230 with the Aloe motherboard (H-RS880-uATX).

You'd think Microsoft would test their updates before sending them out and
bricking everyone's system.


That's a crazy idea which doesn't benefit Microsoft in any way. The
only acceptable thing for you to do is accept the fact that your
system is bricked and buy a new one, preferably one of the Surface
products.
  #12  
Old February 2nd 18, 01:47 PM posted to alt.comp.os.windows-10
Paul[_32_]
external usenet poster
 
Posts: 11,873
Default Win10 update this week corrupted my file system (need help)

Doomsdrzej wrote:
On Thu, 1 Feb 2018 20:05:29 -0800, nik buna
wrote:

Paul wrote:

Not all AMD are affected, but a few older ones were.

This Win10 PC has the AMD 785G chipset.
It's an HP Pavilion P6230 with the Aloe motherboard (H-RS880-uATX).

You'd think Microsoft would test their updates before sending them out and
bricking everyone's system.


That's a crazy idea which doesn't benefit Microsoft in any way. The
only acceptable thing for you to do is accept the fact that your
system is bricked and buy a new one, preferably one of the
Surface products. === gah!!!


Have you seen the trail of "support slime" behind those ?

Real computer companies do a better job of curating drivers
and other stuff, to make their products work.

The life of a Surface owner is hardly simple. Maybe if you
fly 747s for a living, you're used to all the knobs
and levers that'll need adjustment.

And to top it off, Windows 10 S is launched on those,
when no other company wants to bother. It's like putting
a $0.10 plastic hood ornament on your Bentley. They should
at least provide Windows 10 Pro right away. And leave a
disc with Windows 10 S on it in the box, for those who really
wanted it (a couple hundred thousand polycarbonate discs
to be thrown into the landfill, win).

I can see a $0.10 OS on a Chromebook, but the Surface products
cost many times what a Chromebook would cost. The price puts
them in an entirely different tier.

Microsoft:

1) Fit and finish failure. "My accelerometer doesn't work."
2) Poor product placement. Windows 10 S on $1000+ computers ? Gah!!!
Next they'll be putting Linux on them :-) Or FreeDOS or something.
Just what someone who has spent $1000 on a computer expects.

Example:

https://www.computerworld.com/articl...-software.html

"The Surface Pro 3 had 10 firmware/driver updates in its
first six months, with a dozen more since then. There
was the Simplo batterygate fiasco which triggered a
class action lawsuit, a second battery problem, and a
bewildering array of freezes, blue screens, and other
anomalous behavior."

Now, *that's* the computer company I want to do business with.

Paul
 




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