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MSN messenger keeps loading



 
 
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  #1  
Old January 8th 04, 04:23 PM
Jen
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Default MSN messenger keeps loading

I unchecked the box to msn messenger in the add/remove
windows components. However the messenger keeps loading
everytime I start windows, and when I end it in windows
task manager under processes, it restarts a few minutes
later and causes my Star Wars Galaxies game to constantly
crash. I find this very annoying and the crash is so bad
I have to do a hard shut down every time and that isn't
good for my computer. I have also unchecked the start-up
of the messenger in ms config in the only 2 areas I found
it. MSN messenger isn't a service it's a virus and it is
NOT on a virus list.
Any help on removing it completely will be greatly
appreciated. TIA
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  #2  
Old January 8th 04, 04:23 PM
Jonathan Kay [MVP]
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Default MSN messenger keeps loading

Xref: kermit microsoft.public.windowsxp.messenger:63221

Greetings Jen,

Do you have Norton Antivirus 2003 installed? Norton added a new "instant messaging scanning"
feature to Norton Antivirus 2003, which can conflict with Messenger and cause some of this
behavior. To stop it, open Norton Antivirus (Right-click on the Norton Antivirus icon in the
System Tray/Notification Area (by the clock), choose 'Open Norton Antivirus'), click Options,
then Instant Messenger then uncheck MSN Instant Messenger and click OK.
____________________________________________
Jonathan Kay
Microsoft MVP - Windows Messenger/MSN Messenger
Associate Expert
http://www.microsoft.com/windowsxp/expertzone/
Messenger Resources - http://messenger.jonathankay.com

"Jen" wrote in message
...
I unchecked the box to msn messenger in the add/remove
windows components. However the messenger keeps loading
everytime I start windows, and when I end it in windows
task manager under processes, it restarts a few minutes
later and causes my Star Wars Galaxies game to constantly
crash. I find this very annoying and the crash is so bad
I have to do a hard shut down every time and that isn't
good for my computer. I have also unchecked the start-up
of the messenger in ms config in the only 2 areas I found
it. MSN messenger isn't a service it's a virus and it is
NOT on a virus list.
Any help on removing it completely will be greatly
appreciated. TIA



 




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