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trojan has highjacked pc



 
 
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  #1  
Old November 1st 12, 08:18 PM posted to microsoft.public.windowsxp.help_and_support
Tony
external usenet poster
 
Posts: 12
Default trojan has highjacked pc

stupidly I have allowed a file_restore trojan to highjack my pc. I have
tried running system restore in safe mode with cmd. I have rub
Malwarebytes in safe mode. System restore just freezes and Malwarebytes
doesn't help either. I thought I might re-install Windows from CD but
this says I have a newer version already and stops. I've tried to
format C to allow installation from the cd but the drive won't unmount.

Can I create, somehow, a bootable flash drive so that I can re-inatall
from my CD?

Any ideas would be very welcome.

Tony
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  #2  
Old November 1st 12, 08:28 PM posted to microsoft.public.windowsxp.help_and_support
philo[_7_]
external usenet poster
 
Posts: 23
Default trojan has highjacked pc

On 11/01/2012 02:18 PM, Tony wrote:
stupidly I have allowed a file_restore trojan to highjack my pc. I have
tried running system restore in safe mode with cmd. I have rub
Malwarebytes in safe mode. System restore just freezes and Malwarebytes
doesn't help either. I thought I might re-install Windows from CD but
this says I have a newer version already and stops. I've tried to
format C to allow installation from the cd but the drive won't unmount.

Can I create, somehow, a bootable flash drive so that I can re-inatall
from my CD?

Any ideas would be very welcome.

Tony




You cannot format your drive from within a running OS

you need to *boot* with your install cd


be sure to back up your data first and scan it for malware
  #3  
Old November 1st 12, 08:54 PM posted to microsoft.public.windowsxp.help_and_support
Tony
external usenet poster
 
Posts: 12
Default trojan has highjacked pc

On 01/11/2012 19:28, philo wrote:
On 11/01/2012 02:18 PM, Tony wrote:
stupidly I have allowed a file_restore trojan to highjack my pc. I have
tried running system restore in safe mode with cmd. I have rub
Malwarebytes in safe mode. System restore just freezes and Malwarebytes
doesn't help either. I thought I might re-install Windows from CD but
this says I have a newer version already and stops. I've tried to
format C to allow installation from the cd but the drive won't unmount.

Can I create, somehow, a bootable flash drive so that I can re-inatall
from my CD?

Any ideas would be very welcome.

Tony




You cannot format your drive from within a running OS

you need to *boot* with your install cd


be sure to back up your data first and scan it for malware


Thanks. I can't access any files to back up.

I've tried *booting* from my cd however after lots of files have copied
I get the BSOD with this message
STOP:0x0000007B(0xF78D2524,0xC0000034,Ox00000000,0 x00000000)

Tony
  #4  
Old November 1st 12, 09:17 PM posted to microsoft.public.windowsxp.help_and_support
Tony
external usenet poster
 
Posts: 12
Default trojan has highjacked pc

On 01/11/2012 19:54, Tony wrote:
On 01/11/2012 19:28, philo wrote:
On 11/01/2012 02:18 PM, Tony wrote:
stupidly I have allowed a file_restore trojan to highjack my pc. I have
tried running system restore in safe mode with cmd. I have rub
Malwarebytes in safe mode. System restore just freezes and Malwarebytes
doesn't help either. I thought I might re-install Windows from CD but
this says I have a newer version already and stops. I've tried to
format C to allow installation from the cd but the drive won't unmount.

Can I create, somehow, a bootable flash drive so that I can re-inatall
from my CD?

Any ideas would be very welcome.

Tony




You cannot format your drive from within a running OS

you need to *boot* with your install cd


be sure to back up your data first and scan it for malware


Thanks. I can't access any files to back up.

I've tried *booting* from my cd however after lots of files have copied
I get the BSOD with this message
STOP:0x0000007B(0xF78D2524,0xC0000034,Ox00000000,0 x00000000)

Tony


further to above the sequence is

press any key to load from cd

setup is loading files

setup is starting windows

BSOD

I have run Malwarebytes & chkdsk /f from cmd in safe mode. All to no avail.

Tony
  #5  
Old November 1st 12, 10:18 PM posted to microsoft.public.windowsxp.help_and_support
philo[_7_]
external usenet poster
 
Posts: 23
Default trojan has highjacked pc

On 11/01/2012 02:54 PM, Tony wrote:
On 01/11/2012 19:28, philo wrote:
On 11/01/2012 02:18 PM, Tony wrote:
stupidly I have allowed a file_restore trojan to highjack my pc. I have
tried running system restore in safe mode with cmd. I have rub
Malwarebytes in safe mode. System restore just freezes and Malwarebytes
doesn't help either. I thought I might re-install Windows from CD but
this says I have a newer version already and stops. I've tried to
format C to allow installation from the cd but the drive won't unmount.

Can I create, somehow, a bootable flash drive so that I can re-inatall
from my CD?

Any ideas would be very welcome.

Tony




You cannot format your drive from within a running OS

you need to *boot* with your install cd


be sure to back up your data first and scan it for malware


Thanks. I can't access any files to back up.

I've tried *booting* from my cd however after lots of files have copied
I get the BSOD with this message
STOP:0x0000007B(0xF78D2524,0xC0000034,Ox00000000,0 x00000000)

Tony




Then you have hardware problems too.

Could be a dirty or scratched cd.

your cd rom may be bad or need a dusting out


CAUTION: If you format your drive all your data will be gone
so that needs to be backed up first. You need to use a live Linux cd
and an external drive

  #6  
Old November 1st 12, 11:51 PM posted to microsoft.public.windowsxp.help_and_support
Tony
external usenet poster
 
Posts: 12
Default trojan has highjacked pc

On 01/11/2012 21:18, philo wrote:
On 11/01/2012 02:54 PM, Tony wrote:
On 01/11/2012 19:28, philo wrote:
On 11/01/2012 02:18 PM, Tony wrote:
stupidly I have allowed a file_restore trojan to highjack my pc. I
have
tried running system restore in safe mode with cmd. I have rub
Malwarebytes in safe mode. System restore just freezes and
Malwarebytes
doesn't help either. I thought I might re-install Windows from CD but
this says I have a newer version already and stops. I've tried to
format C to allow installation from the cd but the drive won't
unmount.

Can I create, somehow, a bootable flash drive so that I can re-inatall
from my CD?

Any ideas would be very welcome.

Tony



You cannot format your drive from within a running OS

you need to *boot* with your install cd


be sure to back up your data first and scan it for malware


Thanks. I can't access any files to back up.

I've tried *booting* from my cd however after lots of files have copied
I get the BSOD with this message
STOP:0x0000007B(0xF78D2524,0xC0000034,Ox00000000,0 x00000000)

Tony




Then you have hardware problems too.

Could be a dirty or scratched cd.

your cd rom may be bad or need a dusting out


CAUTION: If you format your drive all your data will be gone
so that needs to be backed up first. You need to use a live Linux cd
and an external drive

thanks. again, unfortunately now you've lost me, i'm afraid. Linux is
something I read about but don't know what a live Linux cd is. I do
have an external drive though. Also my pc hard disk is partitioned with
all my data on drives other than "c" so I was hoping to reinstall
windows to "c" & then access all my data from the other partitions.

In the meantime I'll clean my disK & hoover out my cd rom
  #7  
Old November 2nd 12, 12:12 AM posted to microsoft.public.windowsxp.help_and_support
Tony
external usenet poster
 
Posts: 12
Default trojan has highjacked pc

On 01/11/2012 22:51, Tony wrote:
On 01/11/2012 21:18, philo wrote:
On 11/01/2012 02:54 PM, Tony wrote:
On 01/11/2012 19:28, philo wrote:
On 11/01/2012 02:18 PM, Tony wrote:
stupidly I have allowed a file_restore trojan to highjack my pc. I
have
tried running system restore in safe mode with cmd. I have rub
Malwarebytes in safe mode. System restore just freezes and
Malwarebytes
doesn't help either. I thought I might re-install Windows from CD but
this says I have a newer version already and stops. I've tried to
format C to allow installation from the cd but the drive won't
unmount.

Can I create, somehow, a bootable flash drive so that I can re-inatall
from my CD?

Any ideas would be very welcome.

Tony



You cannot format your drive from within a running OS

you need to *boot* with your install cd


be sure to back up your data first and scan it for malware

Thanks. I can't access any files to back up.

I've tried *booting* from my cd however after lots of files have copied
I get the BSOD with this message
STOP:0x0000007B(0xF78D2524,0xC0000034,Ox00000000,0 x00000000)

Tony




Then you have hardware problems too.

Could be a dirty or scratched cd.

your cd rom may be bad or need a dusting out


CAUTION: If you format your drive all your data will be gone
so that needs to be backed up first. You need to use a live Linux cd
and an external drive

thanks. again, unfortunately now you've lost me, i'm afraid. Linux is
something I read about but don't know what a live Linux cd is. I do
have an external drive though. Also my pc hard disk is partitioned with
all my data on drives other than "c" so I was hoping to reinstall
windows to "c" & then access all my data from the other partitions.

In the meantime I'll clean my disK & hoover out my cd rom


I've now read up live Linux cd's, Ubuntu seems the most user friendly.
I'm off to bed now but will try & create a live Linux cd tomorrow
  #8  
Old November 2nd 12, 12:28 AM posted to microsoft.public.windowsxp.help_and_support
glee
external usenet poster
 
Posts: 1,794
Default trojan has highjacked pc

"philo" " wrote in message
...
On 11/01/2012 02:54 PM, Tony wrote:
On 01/11/2012 19:28, philo wrote:
On 11/01/2012 02:18 PM, Tony wrote:
stupidly I have allowed a file_restore trojan to highjack my pc. I
have
tried running system restore in safe mode with cmd. I have rub
Malwarebytes in safe mode. System restore just freezes and
Malwarebytes
doesn't help either. I thought I might re-install Windows from CD
but
this says I have a newer version already and stops. I've tried to
format C to allow installation from the cd but the drive won't
unmount.

Can I create, somehow, a bootable flash drive so that I can
re-inatall
from my CD?

Any ideas would be very welcome.

Tony



You cannot format your drive from within a running OS

you need to *boot* with your install cd


be sure to back up your data first and scan it for malware


Thanks. I can't access any files to back up.

I've tried *booting* from my cd however after lots of files have
copied
I get the BSOD with this message
STOP:0x0000007B(0xF78D2524,0xC0000034,Ox00000000,0 x00000000)

Tony




Then you have hardware problems too.

Could be a dirty or scratched cd.

your cd rom may be bad or need a dusting out
snip


Not necessarily a hardware problem... 0x0000007B:
INACCESSIBLE_BOOT_DEVICE can also be caused by malware, as well as
hardware or a driver.
--
Glen Ventura
MS MVP Oct. 2002 - Sept. 2009
CompTIA A+

  #9  
Old November 2nd 12, 12:36 AM posted to microsoft.public.windowsxp.help_and_support
glee
external usenet poster
 
Posts: 1,794
Default trojan has highjacked pc

"Tony" wrote in message
...
On 01/11/2012 22:51, Tony wrote:
On 01/11/2012 21:18, philo wrote:
On 11/01/2012 02:54 PM, Tony wrote:
On 01/11/2012 19:28, philo wrote:
On 11/01/2012 02:18 PM, Tony wrote:
stupidly I have allowed a file_restore trojan to highjack my pc.
I
have
tried running system restore in safe mode with cmd. I have rub
Malwarebytes in safe mode. System restore just freezes and
Malwarebytes
doesn't help either. I thought I might re-install Windows from
CD but
this says I have a newer version already and stops. I've tried
to
format C to allow installation from the cd but the drive won't
unmount.

Can I create, somehow, a bootable flash drive so that I can
re-inatall
from my CD?

Any ideas would be very welcome.

Tony



You cannot format your drive from within a running OS

you need to *boot* with your install cd


be sure to back up your data first and scan it for malware

Thanks. I can't access any files to back up.

I've tried *booting* from my cd however after lots of files have
copied
I get the BSOD with this message
STOP:0x0000007B(0xF78D2524,0xC0000034,Ox00000000,0 x00000000)

Tony



Then you have hardware problems too.

Could be a dirty or scratched cd.

your cd rom may be bad or need a dusting out


CAUTION: If you format your drive all your data will be gone
so that needs to be backed up first. You need to use a live Linux
cd
and an external drive

thanks. again, unfortunately now you've lost me, i'm afraid. Linux
is
something I read about but don't know what a live Linux cd is. I do
have an external drive though. Also my pc hard disk is partitioned
with
all my data on drives other than "c" so I was hoping to reinstall
windows to "c" & then access all my data from the other partitions.

In the meantime I'll clean my disK & hoover out my cd rom


I've now read up live Linux cd's, Ubuntu seems the most user friendly.
I'm off to bed now but will try & create a live Linux cd tomorrow


Before you go wiping everything out, create a bootable Kaspersky Rescue
CD (which is Linux-based) from the downloadable ISO file, and boot with
it (with your network cable connected so it can go online to update).
Click the option to update, then when the update is done, click to scan,
and make sure you check mark the C: drive to be included in the scan.
It will find any malware and give you the option to remove it. Write
down everything it finds and post back with the info before you remove
anything, if you need help determining if it's ok to remove something it
finds.

Kaspersky Rescue Disk 10
http://support.kaspersky.com/viruses/rescuedisk

How to Use the Kaspersky Rescue Disk to Clean Your Infected PC -
http://www.howtogeek.com/howto/36403...r-infected-pc/

You can also use its Linux operating system after the scan is done and
closed, to mount your Windows drive, and use the file manager to copy
your files to a USB stick, if desired.

--
Glen Ventura
MS MVP Oct. 2002 - Sept. 2009
CompTIA A+

  #10  
Old November 2nd 12, 12:40 AM posted to microsoft.public.windowsxp.help_and_support
philo[_7_]
external usenet poster
 
Posts: 23
Default trojan has highjacked pc

On 11/01/2012 06:28 PM, glee wrote:
"philo" " wrote in message
...
On 11/01/2012 02:54 PM, Tony wrote:
On 01/

You c


snip



Then you have hardware problems too.

Could be a dirty or scratched cd.

your cd rom may be bad or need a dusting out
snip


Not necessarily a hardware problem... 0x0000007B:
INACCESSIBLE_BOOT_DEVICE can also be caused by malware, as well as
hardware or a driver.



He's booting from a Windows CD malware and drivers don't figure into
the equation at this point.
  #11  
Old November 2nd 12, 02:29 AM posted to microsoft.public.windowsxp.help_and_support
glee
external usenet poster
 
Posts: 1,794
Default trojan has highjacked pc

"philo" " wrote in message
...
On 11/01/2012 06:28 PM, glee wrote:
"philo" " wrote in message
...
On 11/01/2012 02:54 PM, Tony wrote:
On 01/

You c


snip



Then you have hardware problems too.

Could be a dirty or scratched cd.

your cd rom may be bad or need a dusting out
snip


Not necessarily a hardware problem... 0x0000007B:
INACCESSIBLE_BOOT_DEVICE can also be caused by malware, as well as
hardware or a driver.



He's booting from a Windows CD malware and drivers don't figure into
the equation at this point.



Yes, it could still be drivers, actually.
He wrote:
-press any key to load from cd
-setup is loading files
-setup is starting windows
-BSOD

Depending on his hardware, he may need drivers (F6 during setup) for his
controller if he has a SATA controller and it's not set to IDE mode in
the BIOS. If he needs those drivers and doesn't load them, he will get
a 0x0000007B error.

Advanced troubleshooting for "Stop error code 0x0000007B
(INACCESSIBLE_BOOT_DEVICE)" errors in Windows XP
http://support.microsoft.com/kb/324103

--
Glen Ventura
MS MVP Oct. 2002 - Sept. 2009
CompTIA A+

  #12  
Old November 2nd 12, 04:41 AM posted to microsoft.public.windowsxp.help_and_support
sharonf
external usenet poster
 
Posts: 60
Default trojan has highjacked pc

On 11/1/2012 12:18 PM, Tony wrote:
stupidly I have allowed a file_restore trojan to highjack my pc. I have
tried running system restore in safe mode with cmd. I have rub
Malwarebytes in safe mode. System restore just freezes and Malwarebytes
doesn't help either. I thought I might re-install Windows from CD but
this says I have a newer version already and stops. I've tried to format
C to allow installation from the cd but the drive won't unmount.

Can I create, somehow, a bootable flash drive so that I can re-inatall
from my CD?

Any ideas would be very welcome.

Tony

Have you tried running the repair option with the Windows XP set-up? Or
are you using a different version of Windows?
  #13  
Old November 2nd 12, 06:55 AM posted to microsoft.public.windowsxp.help_and_support
sharonf
external usenet poster
 
Posts: 60
Default trojan has highjacked pc

On 11/1/2012 8:41 PM, sharonf wrote:
On 11/1/2012 12:18 PM, Tony wrote:
stupidly I have allowed a file_restore trojan to highjack my pc. I have
tried running system restore in safe mode with cmd. I have rub
Malwarebytes in safe mode. System restore just freezes and Malwarebytes
doesn't help either. I thought I might re-install Windows from CD but
this says I have a newer version already and stops. I've tried to format
C to allow installation from the cd but the drive won't unmount.

Can I create, somehow, a bootable flash drive so that I can re-inatall
from my CD?

Any ideas would be very welcome.

Tony

Have you tried running the repair option with the Windows XP set-up? Or
are you using a different version of Windows?

Depending on your situation, this may help:
http://www.ehow.com/how_4937440_fix-...een-death.html
  #14  
Old November 2nd 12, 07:45 AM posted to microsoft.public.windowsxp.help_and_support
philo[_7_]
external usenet poster
 
Posts: 23
Default trojan has highjacked pc

On 11/01/2012 08:29 PM, glee wrote:
"philo" " wrote in message
...
On 11/01/2012 06:28 PM, glee wrote:
"philo" " wrote in message
...
On 11/01/2012 02:54 PM, Tony wrote:
On 01/


snipped for brevity


Not necessarily a hardware problem... 0x0000007B:
INACCESSIBLE_BOOT_DEVICE can also be caused by malware, as well as
hardware or a driver.



He's booting from a Windows CD malware and drivers don't figure into
the equation at this point.



Yes, it could still be drivers, actually.
He wrote:
-press any key to load from cd
-setup is loading files
-setup is starting windows
-BSOD

Depending on his hardware, he may need drivers (F6 during setup) for his
controller if he has a SATA controller and it's not set to IDE mode in
the BIOS. If he needs those drivers and doesn't load them, he will get
a 0x0000007B error.

Advanced troubleshooting for "Stop error code 0x0000007B
(INACCESSIBLE_BOOT_DEVICE)" errors in Windows XP
http://support.microsoft.com/kb/324103





If the OP does in fact have an SATA drive and a non sp2/3 version of XP
without the SATA drivers it would be normal for the setup to continue,
then inform the user there is no drive avail to install XP on
  #15  
Old November 2nd 12, 12:52 PM posted to microsoft.public.windowsxp.help_and_support
glee
external usenet poster
 
Posts: 1,794
Default trojan has highjacked pc

"philo" " wrote in message
...
On 11/01/2012 08:29 PM, glee wrote:
"philo" " wrote in message
...
On 11/01/2012 06:28 PM, glee wrote:
"philo" " wrote in message
...
On 11/01/2012 02:54 PM, Tony wrote:
On 01/


snipped for brevity


Not necessarily a hardware problem... 0x0000007B:
INACCESSIBLE_BOOT_DEVICE can also be caused by malware, as well as
hardware or a driver.


He's booting from a Windows CD malware and drivers don't figure
into
the equation at this point.



Yes, it could still be drivers, actually.
He wrote:
-press any key to load from cd
-setup is loading files
-setup is starting windows
-BSOD

Depending on his hardware, he may need drivers (F6 during setup) for
his
controller if he has a SATA controller and it's not set to IDE mode
in
the BIOS. If he needs those drivers and doesn't load them, he will
get
a 0x0000007B error.

Advanced troubleshooting for "Stop error code 0x0000007B
(INACCESSIBLE_BOOT_DEVICE)" errors in Windows XP
http://support.microsoft.com/kb/324103





If the OP does in fact have an SATA drive and a non sp2/3 version of
XP without the SATA drivers it would be normal for the setup to
continue,
then inform the user there is no drive avail to install XP on


Yes, that is what one usually expects to see, but it isn't always the
case. You can get a 0x7B stop error instead..... it's been documented
in the field many times. You can also get the stop error if you load
SATA drivers via F6, and they are not the correct drivers. I am
pointing out that it is a possible reason for his error, if he has a
SATA controller in use. The fact that you have not seen the error in
this situation doesn't mean it hasn't happened. It's been noted before
in real-world practice.
--
Glen Ventura
MS MVP Oct. 2002 - Sept. 2009
CompTIA A+

 




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