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#1
March 30th 03, 07:34 PM
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Messenger won't start!
I am having a problem with Windows Messenger and XP
Professional. When I boot up my computer, it refuses to start! I can see it in the task manager msmsgs.exe but the icon in the tray refuses to load up and even when i start it from the start menu. Any help would be appreciated! 
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#2
March 30th 03, 08:16 PM
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Messenger won't start!
Greetings,
Do you have Norton Antivirus 2003 installed? Norton added a new "instant messaging scanning" feature to Norton Antivirus 2003, which can conflict with Messenger and display this behavior. To stop it, open Norton Antivirus (Right-click on the Norton Antivirus icon in the System Tray/Notification Area (by the clock), choose 'Open Norton Antivirus'), click Options, then Instant Messenger then uncheck MSN Instant Messenger and click OK. ____________________________________________ Jonathan Kay Windows MVP, Messenger Associate Expert http://www.microsoft.com/windowsxp/expertzone/ Messenger Resources - http://messenger.jonathankay.com "Waleed" wrote in message ... I am having a problem with Windows Messenger and XP Professional. When I boot up my computer, it refuses to start! I can see it in the task manager msmsgs.exe but the icon in the tray refuses to load up and even when i start it from the start menu. Any help would be appreciated!
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#3
March 30th 03, 09:45 PM
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Messenger won't start!
No I have McAfee Antivirus installed! It eventually
starts up but it takes about 10 minutes!
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#4
March 30th 03, 09:51 PM
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Messenger won't start!
Hi,
Ah -- have you installed DirectX 9? If so, the Windows XP firewall, DirectX 9, Messenger and the firewall have issues working together, which can display the behavior you're seeing To fix this, install DirectX 9a, you can find it he http://www.microsoft.com/windows/dir...oads/drx90.asp ____________________________________________ Jonathan Kay Windows MVP, Messenger Associate Expert http://www.microsoft.com/windowsxp/expertzone/ Messenger Resources - http://messenger.jonathankay.com "Waleed" wrote in message ... No I have McAfee Antivirus installed! It eventually starts up but it takes about 10 minutes!
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#5
March 31st 03, 08:32 AM
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Messenger won't start!
I just upgraded to Direct X 9a and it seems to be ok now!
Thank you!
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#6
March 31st 03, 07:54 PM
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Messenger won't start!
Hi,
You're very welcome =). ____________________________________________ Jonathan Kay Windows MVP, Messenger Associate Expert http://www.microsoft.com/windowsxp/expertzone/ Messenger Resources - http://messenger.jonathankay.com "Waleed" wrote in message ... I just upgraded to Direct X 9a and it seems to be ok now! Thank you!
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