Fax Install Fails on XP SP2

Hi, Dick.

Thanks for your note. With it, I have be able to install several services
on 2 Toshiba PS-30 and 2 Toshiba A-70, not only Fax services but also
Peer-to-Peer services on LAN and over the Internet.

Besides, The MS article 884018 dated from December 23, 2004, is also very
helpful. It said to ask first for a free hotfix from Microsoft, and it
explains some security risks related to the use of the esentutl tool.



"Dick Kistler" wrote:

lobomarino wrote:
Hi there,

I have been struggling with this problem for several months, after
trying to install Windows Fax services on a brandnew HP Compaq nc6000
with XP SP 2 preinstalled. I just found a solution on the HP suport
site dated 27 may 2005. I don't know what it does, but it works for
me! After following the instructions below, the fax drivers installed
like a breeze, and I just sent my first fax!

Here is the URL to the support page:

http://tinyurl.com/9duoc

Here is the solution text:

Description
When attempting to install Windows XP fax software, a "Can not copy
file" error message is displayed.

Solution
Perform the following steps to reinstall the fax software.


1. Click on Start Run.

2. In the dialog box that appears, type esentutl /p
%windir%\security\database\secedit.sdb. Click OK.

3. A warning message is displayed. Click OK.

4. Click Start Shut Down Restart to reboot your system.


You will now be able to install the fax software.


HP Repair - Customer Solution 6643

Same problem. Fix doesn't work. Sorry.

Dick Kistler

Henry wrote:
Hi, Dick.

Thanks for your note. With it, I have be able to install several
services on 2 Toshiba PS-30 and 2 Toshiba A-70, not only Fax services
but also Peer-to-Peer services on LAN and over the Internet.

Besides, The MS article 884018 dated from December 23, 2004, is also
very helpful. It said to ask first for a free hotfix from Microsoft,
and it explains some security risks related to the use of the
esentutl tool.


Know about it. Problem was fixed when I reinstalled XP after a hard disk
failure. Have seen the MS article that you quoted. Used other PC's to fax
until I rebuilt Windows. Won't ever make use of an MS service that requires
a credit card number for a free service. This is wrong. And unnecessary.

Dick

WOW! And so many people thought we were crazy. After almost a year, a
solution! Worked great for me. I have to say I was really bummed about this
problem because I rely on faxing when I travel with my laptop. Kudos to the
person who figured this out. And thanks, lobomarino, for calling it to our
attention.
keithman

"lobomarino" wrote:


Hi there,

I have been struggling with this problem for several months, after
trying to install Windows Fax services on a brandnew HP Compaq nc6000
with XP SP 2 preinstalled. I just found a solution on the HP suport
site dated 27 may 2005. I don't know what it does, but it works for me!
After following the instructions below, the fax drivers installed like a
breeze, and I just sent my first fax!

Here is the URL to the support page:

http://tinyurl.com/9duoc

Here is the solution text:

Description
When attempting to install Windows XP fax software, a "Can not copy
file" error message is displayed.

Solution
Perform the following steps to reinstall the fax software.


1. Click on Start Run.

2. In the dialog box that appears, type esentutl /p
%windir%\security\database\secedit.sdb. Click OK.

3. A warning message is displayed. Click OK.

4. Click Start Shut Down Restart to reboot your system.


You will now be able to install the fax software.


HP Repair - Customer Solution 6643


--
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