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Can't connect to DSL on Belkin F5D7230-4



 
 
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  #1  
Old April 22nd 03, 04:43 PM
Jeff
external usenet poster
 
Posts: n/a
Default Can't connect to DSL on Belkin F5D7230-4

I also have the new Belkin 54g Wireless Router and have been having
problems with it. I spent about 70 minutes on the phone with tech
support last night. First, my setup: Verizon DSL with Westell modem,
Belkin 54g Wireless Router, Windows XP OS. The problem is that I will
run fine for several days, and then I won't be able to connect online.
I did the firmware update last week, and that corrected the problem
for several days, and then I had a dropped internet connection again
yesterday. Tech support had me change a setting for the connection
speed (sorry, I'm a networking newbie and I can't remember exactly
which setting, but I think it was a change from auto-detect to
10mbps). He then had me re-update the firmware, but not without
problems. I had to manually reset the router several times before I
was finally able to do the reupdate. Once I was able to do that, it
works fine. The tech support guy I talked to was great--very patient
and answered any questions I had along the way.

I expected problems since this is a new technology, and the standard
isn't ratified yet (in effect, I'm beta testing). In a way, it's good
for me, because it gives me a chance to learn how the networking
works, although it can be a PIA.

Jeff


"Leroy Lockwood" wrote in message igy.com...
I just upgraded(?) from Belkin F5D6230-3 to the F5D7230-4 Wireless Cable/DSL
Gateway Router (54g). Everything works fine except it does not login to
DSL. All settings are identical to the F5D6230-3. The "connected" light
keeps on blinking, which tells me that it is trying to connect. When I
replace it with the F5D6230-3, it connects right up. So far no word from
Belkin Tech Support. Since this is not a networking issue, I don't think it
is a setup problem with my PC but: WINXP PRO (SP-2), Westell WireSpeed
MODEM.

Has anyone else experienced the same problem?

Thanks for your help.

Leroy

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  #2  
Old April 24th 03, 07:13 AM
Dolemite
external usenet poster
 
Posts: n/a
Default Can't connect to DSL on Belkin F5D7230-4

The first thing I would look for is if there is a setting somewhere between
the Modem and your PC that tells your connection to sleep after x amount of
time.


"Jeff" wrote in message
om...
I also have the new Belkin 54g Wireless Router and have been having
problems with it. I spent about 70 minutes on the phone with tech
support last night. First, my setup: Verizon DSL with Westell modem,
Belkin 54g Wireless Router, Windows XP OS. The problem is that I will
run fine for several days, and then I won't be able to connect online.
I did the firmware update last week, and that corrected the problem
for several days, and then I had a dropped internet connection again
yesterday. Tech support had me change a setting for the connection
speed (sorry, I'm a networking newbie and I can't remember exactly
which setting, but I think it was a change from auto-detect to
10mbps). He then had me re-update the firmware, but not without
problems. I had to manually reset the router several times before I
was finally able to do the reupdate. Once I was able to do that, it
works fine. The tech support guy I talked to was great--very patient
and answered any questions I had along the way.

I expected problems since this is a new technology, and the standard
isn't ratified yet (in effect, I'm beta testing). In a way, it's good
for me, because it gives me a chance to learn how the networking
works, although it can be a PIA.

Jeff


"Leroy Lockwood" wrote in message

igy.com...
I just upgraded(?) from Belkin F5D6230-3 to the F5D7230-4 Wireless

Cable/DSL
Gateway Router (54g). Everything works fine except it does not login to
DSL. All settings are identical to the F5D6230-3. The "connected" light
keeps on blinking, which tells me that it is trying to connect. When I
replace it with the F5D6230-3, it connects right up. So far no word

from
Belkin Tech Support. Since this is not a networking issue, I don't

think it
is a setup problem with my PC but: WINXP PRO (SP-2), Westell WireSpeed
MODEM.

Has anyone else experienced the same problem?

Thanks for your help.

Leroy



 




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