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unable to re-install Norton AntiVirus - valid digital signature not found
After the nightmare to remove a bunch adware (TV Media, eZula, Power
Scan.... over 20+ items), I was unable to start Norton Antivirus 2003 in my Dell Windows XP Prof system - "Norton AntiVirus has encountered an internal program error. Uninstall and re-install Norton AntiVirus (3002,1530)". So I uninstall and re-install this Norton AntiVirus 2003. At the end of the installation I get this message: Symantac CCApp "A valid digital signature was not found for this component. NAVProd" (1002,2) Following Norton AntiVirus knowledgebase instructions, I done: 1. uninstall the Norton Antivirus again (control panel / remove program). 2. get online using Symantac online Security Check and scan all hard drives. Found no virus. 2. boot to safe mode and run FixKlex.com. Found no W32.Klex.E worm 3. turn off system restore (MY computer / property) 4. run regsvr32 wintrust.dll. DllRegisterServerSucceeded. 5. Make sure that the Windows Cryptographic service is running 6. download and install the Microsoft Windows Script 5.6 for Windows 2000 and XP I done these according to Symantac instructions: http://service1.symantec.com/SUPPORT...25d938882567e5 0048a048/757d01ad3ba02c8488256dcd005fd38f?OpenDocument&src= bar_sch_nam Well, still trying to reinstall Norton AntiVirus 2003 and Norton SystemWork 2003, same error message, same problem, unable to run Antivirus after installation. Any advise and help is much appreciated. |
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unable to re-install Norton AntiVirus - valid digital signature not found
"AG Young" wrote in message ... After the nightmare to remove a bunch adware (TV Media, eZula, Power Scan.... over 20+ items), I was unable to start Norton Antivirus 2003 in my Dell Windows XP Prof system - "Norton AntiVirus has encountered an internal program error. Uninstall and re-install Norton AntiVirus (3002,1530)". So I uninstall and re-install this Norton AntiVirus 2003. At the end of the installation I get this message: Symantac CCApp "A valid digital signature was not found for this component. NAVProd" (1002,2) Following Norton AntiVirus knowledgebase instructions, I done: 1. uninstall the Norton Antivirus again (control panel / remove program). 2. get online using Symantac online Security Check and scan all hard drives. Found no virus. 2. boot to safe mode and run FixKlex.com. Found no W32.Klex.E worm 3. turn off system restore (MY computer / property) 4. run regsvr32 wintrust.dll. DllRegisterServerSucceeded. 5. Make sure that the Windows Cryptographic service is running 6. download and install the Microsoft Windows Script 5.6 for Windows 2000 and XP I done these according to Symantac instructions: http://service1.symantec.com/SUPPORT...25d938882567e5 0048a048/757d01ad3ba02c8488256dcd005fd38f?OpenDocument&src= bar_sch_nam Well, still trying to reinstall Norton AntiVirus 2003 and Norton SystemWork 2003, same error message, same problem, unable to run Antivirus after installation. Any advise and help is much appreciated. I had the same problem but after going through all the steps I was up against a brick wall with Norton as it was only a limited period installation with a new PC and had to buy There is no other way. Sorry! Regards Blair |
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