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I will try this & already did what you suggested in another post



 
 
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  #1  
Old January 12th 04, 10:22 PM
Henry Setlle
external usenet poster
 
Posts: n/a
Default I will try this & already did what you suggested in another post

Thank you Mr. Jonathan Kay; I will read and study this and do it. And have
my neighbor go to her house and see if she can hear me after doing all this.
I will let you know.

I did do what you suggested already in the Q and A
for Devos19's audio problem where you suggested:

You and your contact might try turning off the QoS Packet Scheduler. To do
so, click Start,
then click the Control Panel. If you're in category view click Network and
Internet
connections then click Network Connections. Right click your
network/internet connection,
then click Properties. Uncheck the QoS Packet Scheduler, then reboot and
try again.

"Jonathan Kay [MVP]" wrote in message
...



Greetings Henry,

Firstly, make sure both you and your contact have gone through the Audio

(and Video) Tuning
Wizard in Messenger. To do so, open the main Messenger window, click the

Tools menu, then
Audio Tuning Wizard, then go through the wizard to select and test your

audio/video devices.

Then, both you and your contact should verify that the Windows XP Internet

Connection
Firewall isn't on -- click Start, then click the Control Panel. If you're

in category view
click Network and Internet connections then click Network Connections.

Right click your
network/internet connection, then click Properties. Click the Advanced

Tab, and verify that
the Internet Connection Firewall is unchecked. As well, if your contact

is using some type
of third-party firewall (ZoneAlarm, Norton Internet Security, etc.) have

them make sure that
Messenger is set to "Permit All", "Allow All" or "Medium" (ZoneAlarm).

If that's not the case, and if you or your contact are using a router

(with UPnP support),
you may need to remove the current port forwardings. To do so, click

Start, All Programs,
Accessories, Communications, Network Connections. Right-click the

"Internet Gateway" (should
be under the Internet Gateway heading) and choose Properties. Choose the

Settings button,
click each 'msmsgs' or 'msnmsgr' entry and then choose 'Delete' to each

one. Then close
Messenger (right-click the Messenger icon, choose Exit), then restart

Messenger.

Also, you and your contact might try turning off the QoS Packet Scheduler.

To do so,
click Start, then click the Control Panel. If you're in category view

click Network and
Internet connections then click Network Connections. Right click your

network/internet
connection, then click Properties. Uncheck the QoS Packet Scheduler, then

reboot and try
again.
____________________________________________
Jonathan Kay
Microsoft MVP - Windows Messenger/MSN Messenger
Associate Expert
http://www.microsoft.com/windowsxp/expertzone/
Messenger Resources - http://messenger.jonathankay.com

"Henry Setlle" wrote in message
...
Hello, I am not able to hear the person whom I have asked to accept the
audio when I am using my MSN Instant Messenger.
Can someone please tell me what I can do to trouble shoot this and find

the
solution. My mic DOES work, because I was able to
use it to record a message in my Incredimail E Mail Programme. Also my
speakers ARE working. My computer is only 1 month
old and the best Dell sells. Can someone please help me so I can talk

to my
mother on the mainland? I am in Hawaii, and my neighbor
talks to her financee all the time using their mic's crystal clear. I

have
Road Runner for my ISP.

Thank you Henry






Ads
  #2  
Old January 12th 04, 10:22 PM
Jonathan Kay [MVP]
external usenet poster
 
Posts: n/a
Default I will try this & already did what you suggested in another post

Hi Henry,

If you still encounter problems, let us know what both you and your contacts' networking
setup is (routers, internet sharing software, firewall software, etc. that you may be using).
____________________________________________
Jonathan Kay
Microsoft MVP - Windows Messenger/MSN Messenger
Associate Expert
http://www.microsoft.com/windowsxp/expertzone/
Messenger Resources - http://messenger.jonathankay.com

"Henry Setlle" wrote in message
...
Thank you Mr. Jonathan Kay; I will read and study this and do it. And have
my neighbor go to her house and see if she can hear me after doing all this.
I will let you know.

I did do what you suggested already in the Q and A
for Devos19's audio problem where you suggested:

You and your contact might try turning off the QoS Packet Scheduler. To do
so, click Start,
then click the Control Panel. If you're in category view click Network and
Internet
connections then click Network Connections. Right click your
network/internet connection,
then click Properties. Uncheck the QoS Packet Scheduler, then reboot and
try again.

"Jonathan Kay [MVP]" wrote in message
...



Greetings Henry,

Firstly, make sure both you and your contact have gone through the Audio

(and Video) Tuning
Wizard in Messenger. To do so, open the main Messenger window, click the

Tools menu, then
Audio Tuning Wizard, then go through the wizard to select and test your

audio/video devices.

Then, both you and your contact should verify that the Windows XP Internet

Connection
Firewall isn't on -- click Start, then click the Control Panel. If you're

in category view
click Network and Internet connections then click Network Connections.

Right click your
network/internet connection, then click Properties. Click the Advanced

Tab, and verify that
the Internet Connection Firewall is unchecked. As well, if your contact

is using some type
of third-party firewall (ZoneAlarm, Norton Internet Security, etc.) have

them make sure that
Messenger is set to "Permit All", "Allow All" or "Medium" (ZoneAlarm).

If that's not the case, and if you or your contact are using a router

(with UPnP support),
you may need to remove the current port forwardings. To do so, click

Start, All Programs,
Accessories, Communications, Network Connections. Right-click the

"Internet Gateway" (should
be under the Internet Gateway heading) and choose Properties. Choose the

Settings button,
click each 'msmsgs' or 'msnmsgr' entry and then choose 'Delete' to each

one. Then close
Messenger (right-click the Messenger icon, choose Exit), then restart

Messenger.

Also, you and your contact might try turning off the QoS Packet Scheduler.

To do so,
click Start, then click the Control Panel. If you're in category view

click Network and
Internet connections then click Network Connections. Right click your

network/internet
connection, then click Properties. Uncheck the QoS Packet Scheduler, then

reboot and try
again.
____________________________________________
Jonathan Kay
Microsoft MVP - Windows Messenger/MSN Messenger
Associate Expert
http://www.microsoft.com/windowsxp/expertzone/
Messenger Resources - http://messenger.jonathankay.com

"Henry Setlle" wrote in message
...
Hello, I am not able to hear the person whom I have asked to accept the
audio when I am using my MSN Instant Messenger.
Can someone please tell me what I can do to trouble shoot this and find

the
solution. My mic DOES work, because I was able to
use it to record a message in my Incredimail E Mail Programme. Also my
speakers ARE working. My computer is only 1 month
old and the best Dell sells. Can someone please help me so I can talk

to my
mother on the mainland? I am in Hawaii, and my neighbor
talks to her financee all the time using their mic's crystal clear. I

have
Road Runner for my ISP.

Thank you Henry








  #3  
Old January 12th 04, 10:22 PM
Henry Setlle
external usenet poster
 
Posts: n/a
Default I will try this & already did what you suggested in another post

I checked the firewalls and they are not checked. I also set the security
level on my McAffee Firewall to no protection the lowest.

I do not understand anything you are talking about in regard to this if we
are using a router with UPnP support.. What is that? She uses cable
Earthlink
and I use Road Runner. Should I just do what you said and follow those
directions on that part too?
I will go do that now.
Thank you,

"Jonathan Kay [MVP]" wrote in message
...
Hi Henry,

If you still encounter problems, let us know what both you and your

contacts' networking
setup is (routers, internet sharing software, firewall software, etc. that

you may be using).
____________________________________________
Jonathan Kay
Microsoft MVP - Windows Messenger/MSN Messenger
Associate Expert
http://www.microsoft.com/windowsxp/expertzone/
Messenger Resources - http://messenger.jonathankay.com

"Henry Setlle" wrote in message
...
Thank you Mr. Jonathan Kay; I will read and study this and do it. And

have
my neighbor go to her house and see if she can hear me after doing all

this.
I will let you know.

I did do what you suggested already in the Q and A
for Devos19's audio problem where you suggested:

You and your contact might try turning off the QoS Packet Scheduler. To

do
so, click Start,
then click the Control Panel. If you're in category view click Network

and
Internet
connections then click Network Connections. Right click your
network/internet connection,
then click Properties. Uncheck the QoS Packet Scheduler, then reboot

and
try again.

"Jonathan Kay [MVP]" wrote in message
...



Greetings Henry,

Firstly, make sure both you and your contact have gone through the

Audio
(and Video) Tuning
Wizard in Messenger. To do so, open the main Messenger window, click

the
Tools menu, then
Audio Tuning Wizard, then go through the wizard to select and test your

audio/video devices.

Then, both you and your contact should verify that the Windows XP

Internet
Connection
Firewall isn't on -- click Start, then click the Control Panel. If

you're
in category view
click Network and Internet connections then click Network Connections.

Right click your
network/internet connection, then click Properties. Click the Advanced

Tab, and verify that
the Internet Connection Firewall is unchecked. As well, if your

contact
is using some type
of third-party firewall (ZoneAlarm, Norton Internet Security, etc.)

have
them make sure that
Messenger is set to "Permit All", "Allow All" or "Medium" (ZoneAlarm).

If that's not the case, and if you or your contact are using a router

(with UPnP support),
you may need to remove the current port forwardings. To do so, click

Start, All Programs,
Accessories, Communications, Network Connections. Right-click the

"Internet Gateway" (should
be under the Internet Gateway heading) and choose Properties. Choose

the
Settings button,
click each 'msmsgs' or 'msnmsgr' entry and then choose 'Delete' to each

one. Then close
Messenger (right-click the Messenger icon, choose Exit), then restart

Messenger.

Also, you and your contact might try turning off the QoS Packet

Scheduler.
To do so,
click Start, then click the Control Panel. If you're in category view

click Network and
Internet connections then click Network Connections. Right click your

network/internet
connection, then click Properties. Uncheck the QoS Packet Scheduler,

then
reboot and try
again.
____________________________________________
Jonathan Kay
Microsoft MVP - Windows Messenger/MSN Messenger
Associate Expert
http://www.microsoft.com/windowsxp/expertzone/
Messenger Resources - http://messenger.jonathankay.com

"Henry Setlle" wrote in message
...
Hello, I am not able to hear the person whom I have asked to accept

the
audio when I am using my MSN Instant Messenger.
Can someone please tell me what I can do to trouble shoot this and

find
the
solution. My mic DOES work, because I was able to
use it to record a message in my Incredimail E Mail Programme. Also

my
speakers ARE working. My computer is only 1 month
old and the best Dell sells. Can someone please help me so I can

talk
to my
mother on the mainland? I am in Hawaii, and my neighbor
talks to her financee all the time using their mic's crystal clear. I

have
Road Runner for my ISP.

Thank you Henry










 




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