I am stuck at finding Internet Gateway

Dear Mr. Jonathan Kay:

I am in the directions you gave me to: right click the Internet Gateway
(should be under the Internet Gateway heading then choose properties.

OK I can not find this INTERNET GATEWAY!!! When I go through the steps you
told me Start, all Programmes, Accessories, Communications,
Network Connections I am fine to that point! THEN CAN NOT FIND Internet
Gateway! Now what???



"Jonathan Kay [MVP]" wrote in message
...
Hi Henry,

If you still encounter problems, let us know what both you and your
contacts' networking
setup is (routers, internet sharing software, firewall software, etc. that
you may be using).
____________________________________________
Jonathan Kay
Microsoft MVP - Windows Messenger/MSN Messenger
Associate Expert
http://www.microsoft.com/windowsxp/expertzone/
Messenger Resources - http://messenger.jonathankay.com

"Henry Setlle" wrote in message
...
Thank you Mr. Jonathan Kay; I will read and study this and do it. And
have
my neighbor go to her house and see if she can hear me after doing all
this.
I will let you know.

I did do what you suggested already in the Q and A
for Devos19's audio problem where you suggested:

You and your contact might try turning off the QoS Packet Scheduler. To
do
so, click Start,
then click the Control Panel. If you're in category view click Network
and
Internet
connections then click Network Connections. Right click your
network/internet connection,
then click Properties. Uncheck the QoS Packet Scheduler, then reboot
and
try again.

"Jonathan Kay [MVP]" wrote in message
...



Greetings Henry,

Firstly, make sure both you and your contact have gone through the
Audio
(and Video) Tuning
Wizard in Messenger. To do so, open the main Messenger window, click
the
Tools menu, then
Audio Tuning Wizard, then go through the wizard to select and test your
audio/video devices.

Then, both you and your contact should verify that the Windows XP
Internet
Connection
Firewall isn't on -- click Start, then click the Control Panel. If
you're
in category view
click Network and Internet connections then click Network Connections.
Right click your
network/internet connection, then click Properties. Click the Advanced
Tab, and verify that
the Internet Connection Firewall is unchecked. As well, if your
contact
is using some type
of third-party firewall (ZoneAlarm, Norton Internet Security, etc.)
have
them make sure that
Messenger is set to "Permit All", "Allow All" or "Medium" (ZoneAlarm).

If that's not the case, and if you or your contact are using a router
(with UPnP support),
you may need to remove the current port forwardings. To do so, click
Start, All Programs,
Accessories, Communications, Network Connections. Right-click the
"Internet Gateway" (should
be under the Internet Gateway heading) and choose Properties. Choose
the
Settings button,
click each 'msmsgs' or 'msnmsgr' entry and then choose 'Delete' to each
one. Then close
Messenger (right-click the Messenger icon, choose Exit), then restart
Messenger.

Also, you and your contact might try turning off the QoS Packet
Scheduler.
To do so,
click Start, then click the Control Panel. If you're in category view
click Network and
Internet connections then click Network Connections. Right click your
network/internet
connection, then click Properties. Uncheck the QoS Packet Scheduler,
then
reboot and try
again.
____________________________________________
Jonathan Kay
Microsoft MVP - Windows Messenger/MSN Messenger
Associate Expert
http://www.microsoft.com/windowsxp/expertzone/
Messenger Resources - http://messenger.jonathankay.com

"Henry Setlle" wrote in message
...
Hello, I am not able to hear the person whom I have asked to accept
the
audio when I am using my MSN Instant Messenger.
Can someone please tell me what I can do to trouble shoot this and
find
the
solution. My mic DOES work, because I was able to
use it to record a message in my Incredimail E Mail Programme. Also
my
speakers ARE working. My computer is only 1 month
old and the best Dell sells. Can someone please help me so I can
talk
to my
mother on the mainland? I am in Hawaii, and my neighbor
talks to her financee all the time using their mic's crystal clear. I
have
Road Runner for my ISP.

Thank you Henry