Mouse freezes and screen corrupted

Recently I have had a problem every 2 or 3 days where the mouse suddenly
freezes and 2 or 3 seconds later the screen image gets corrupted and shows
lots of coloured horizontal lines.

Recovery is only possible by rebooting but I can access the computer over my
network (read drives, open files etc) so Windows is still running.

What are the likely causes of this?

I am pretty sure it is not a virus (I am protected and have run tests) or
RAM (I ran Memtest). XP is fully up to date.

Have you:
Updated your hardware device drivers from each hardware device
manufacturer's support web pages?

Tip: Do not install any driver updates offered by Windows Update. Get them
from the manufacturer's website instead.
-=-

"Lorne" wrote:

Recently I have had a problem every 2 or 3 days where the mouse suddenly
freezes and 2 or 3 seconds later the screen image gets corrupted and shows
lots of coloured horizontal lines.

Recovery is only possible by rebooting but I can access the computer over my
network (read drives, open files etc) so Windows is still running.

What are the likely causes of this?

I am pretty sure it is not a virus (I am protected and have run tests) or
RAM (I ran Memtest). XP is fully up to date.


.

Have you:
Updated your hardware device drivers from each hardware device
manufacturer's support web pages?

Tip: Do not install any driver updates offered by Windows Update. Get them
from the manufacturer's website instead.
-=-

"Lorne" wrote:

Recently I have had a problem every 2 or 3 days where the mouse suddenly
freezes and 2 or 3 seconds later the screen image gets corrupted and shows
lots of coloured horizontal lines.

Recovery is only possible by rebooting but I can access the computer over my
network (read drives, open files etc) so Windows is still running.

What are the likely causes of this?

I am pretty sure it is not a virus (I am protected and have run tests) or
RAM (I ran Memtest). XP is fully up to date.


.

Do not hink I have, unless they came as part of the automatic critical
updates which I doubt. I usually do update from the manufacturers site.


"??ç?l" wrote in message
...
Have you:
Updated your hardware device drivers from each hardware device
manufacturer's support web pages?

Tip: Do not install any driver updates offered by Windows Update. Get
them
from the manufacturer's website instead.
-=-

"Lorne" wrote:

Recently I have had a problem every 2 or 3 days where the mouse suddenly
freezes and 2 or 3 seconds later the screen image gets corrupted and
shows
lots of coloured horizontal lines.

Recovery is only possible by rebooting but I can access the computer over
my
network (read drives, open files etc) so Windows is still running.

What are the likely causes of this?

I am pretty sure it is not a virus (I am protected and have run tests) or
RAM (I ran Memtest). XP is fully up to date.


.

Do not hink I have, unless they came as part of the automatic critical
updates which I doubt. I usually do update from the manufacturers site.


"??ç?l" wrote in message
...
Have you:
Updated your hardware device drivers from each hardware device
manufacturer's support web pages?

Tip: Do not install any driver updates offered by Windows Update. Get
them
from the manufacturer's website instead.
-=-

"Lorne" wrote:

Recently I have had a problem every 2 or 3 days where the mouse suddenly
freezes and 2 or 3 seconds later the screen image gets corrupted and
shows
lots of coloured horizontal lines.

Recovery is only possible by rebooting but I can access the computer over
my
network (read drives, open files etc) so Windows is still running.

What are the likely causes of this?

I am pretty sure it is not a virus (I am protected and have run tests) or
RAM (I ran Memtest). XP is fully up to date.


.

Lorne;1604824 Wrote:
Do not hink I have, unless they came as part of the automatic critical
updates which I doubt. I usually do update from the manufacturers
site.


"??ç?l" wrote in message
...-
Have you:
Updated your hardware device drivers from each hardware device
manufacturer's support web pages?

Tip: Do not install any driver updates offered by Windows Update. Get

them
from the manufacturer's website instead.
-=-

"Lorne" wrote:
-
Recently I have had a problem every 2 or 3 days where the mouse
suddenly
freezes and 2 or 3 seconds later the screen image gets corrupted and
shows
lots of coloured horizontal lines.

Recovery is only possible by rebooting but I can access the computer
over
my
network (read drives, open files etc) so Windows is still running.

What are the likely causes of this?

I am pretty sure it is not a virus (I am protected and have run tests)
or
RAM (I ran Memtest). XP is fully up to date.


.
--

Well, graphic glitches lead to it being either a driver issue or a
hardware issue?

Have you tried using bench mark software to test your gfx card?
Other than that, try downloading the correct drivers for your product
from the manufacturer website and installing them in the correct order
(chipset first).




--
MendMyComputer

Lorne;1604824 Wrote:
Do not hink I have, unless they came as part of the automatic critical
updates which I doubt. I usually do update from the manufacturers
site.


"??ç?l" wrote in message
...-
Have you:
Updated your hardware device drivers from each hardware device
manufacturer's support web pages?

Tip: Do not install any driver updates offered by Windows Update. Get

them
from the manufacturer's website instead.
-=-

"Lorne" wrote:
-
Recently I have had a problem every 2 or 3 days where the mouse
suddenly
freezes and 2 or 3 seconds later the screen image gets corrupted and
shows
lots of coloured horizontal lines.

Recovery is only possible by rebooting but I can access the computer
over
my
network (read drives, open files etc) so Windows is still running.

What are the likely causes of this?

I am pretty sure it is not a virus (I am protected and have run tests)
or
RAM (I ran Memtest). XP is fully up to date.


.
--

Well, graphic glitches lead to it being either a driver issue or a
hardware issue?

Have you tried using bench mark software to test your gfx card?
Other than that, try downloading the correct drivers for your product
from the manufacturer website and installing them in the correct order
(chipset first).




--
MendMyComputer

On May 29, 9:25*am, "Lorne" wrote:
Recently I have had a problem every 2 or 3 days where the mouse suddenly
freezes and 2 or 3 seconds later the screen image gets corrupted and shows
lots of coloured horizontal lines.

Recovery is only possible by rebooting but I can access the computer over my
network (read drives, open files etc) so Windows is still running.

What are the likely causes of this?

I am pretty sure it is not a virus (I am protected and have run tests) or
RAM (I ran Memtest). *XP is fully up to date.

If you do the following, we can see what your video (and audio just
for the heck of it) hardware and driver are now and help you determine
if there is a later version you need to install.

:Click Start, Run and in the box enter:

msinfo32

Click OK, and when the System Summary info appears, click Edit, Select
All, Copy and then paste the information back here.

There will be some personal information (like System Name and User
Name), and whatever appears to be private information to you, just
delete it from the pasted information.

For video driver information, expand the Components, click Display,
click Edit, Select All, Copy and then paste the information back here.

For audio information, expand the Components, click Sound Device,
click Edit, Select All, Copy and then paste the information back
here.

This will minimize back and forth Q&A and eliminate guesswork.

You can be more than pretty sure it is not malicious software by doing
this:

Perform some scans for malicious software, then fix any remaining
issues:

Download, install, update and do a full scan with these free malware
detection programs:

Malwarebytes (MBAM): http://malwarebytes.org/
SUPERAntiSpywa (SAS): http://www.superantispyware.com/

They can be uninstalled later if desired.

On May 29, 9:25*am, "Lorne" wrote:
Recently I have had a problem every 2 or 3 days where the mouse suddenly
freezes and 2 or 3 seconds later the screen image gets corrupted and shows
lots of coloured horizontal lines.

Recovery is only possible by rebooting but I can access the computer over my
network (read drives, open files etc) so Windows is still running.

What are the likely causes of this?

I am pretty sure it is not a virus (I am protected and have run tests) or
RAM (I ran Memtest). *XP is fully up to date.

If you do the following, we can see what your video (and audio just
for the heck of it) hardware and driver are now and help you determine
if there is a later version you need to install.

:Click Start, Run and in the box enter:

msinfo32

Click OK, and when the System Summary info appears, click Edit, Select
All, Copy and then paste the information back here.

There will be some personal information (like System Name and User
Name), and whatever appears to be private information to you, just
delete it from the pasted information.

For video driver information, expand the Components, click Display,
click Edit, Select All, Copy and then paste the information back here.

For audio information, expand the Components, click Sound Device,
click Edit, Select All, Copy and then paste the information back
here.

This will minimize back and forth Q&A and eliminate guesswork.

You can be more than pretty sure it is not malicious software by doing
this:

Perform some scans for malicious software, then fix any remaining
issues:

Download, install, update and do a full scan with these free malware
detection programs:

Malwarebytes (MBAM): http://malwarebytes.org/
SUPERAntiSpywa (SAS): http://www.superantispyware.com/

They can be uninstalled later if desired.