Media Player 10 won't play DVD's

I've searched but haven't found a fix so far.

Problem: Media Player 10 won't play DVD's.

Inserting DVD triggers a prompt to play.

Media Player shows chapter and titles but won’t play.

No error messages.

Played OK prior to fresh install of XP MCE on new 500GB drive.

I used the MS video decoder checkup utility to set the NVIDIA decoder as
"Preferred". The second decoder (Sonic Symphony) is flagged as not
compatible. I'm not sure how to remove this since I don't see it listed in
the "add/remove programs" tool.


System Info:
XP version 5.1 (build 2600.xpsp_sp3_gdr.080814-1236 : SP3)

WMP version 10.00.00.3802

Updated video driver via Microsoft Update link.

MS Decoder Checker shows:
NVIDIA video decoder, nvviddec.ax, vs. 4.0.44.0. MP10 compatible (green
checkmark), MCE compatible (green checkmark), Preferred decoder (green
checkmark).

Sonic MPEG video decoder (Symphony), sonicmpegvideos.dll, vs. 5.0.0.1. MP10
compatible (red x). This decoder is not compatible with the synchronization
feature of WMP10.


Thank you for your time.
John

JohnJ wrote:
I've searched but haven't found a fix so far.

Problem: Media Player 10 won't play DVD's.

Inserting DVD triggers a prompt to play.

Media Player shows chapter and titles but won't play.

No error messages.

Played OK prior to fresh install of XP MCE on new 500GB drive.

I used the MS video decoder checkup utility to set the NVIDIA decoder
as "Preferred". The second decoder (Sonic Symphony) is flagged as not
compatible. I'm not sure how to remove this since I don't see it
listed in the "add/remove programs" tool.


System Info:
XP version 5.1 (build 2600.xpsp_sp3_gdr.080814-1236 : SP3)

WMP version 10.00.00.3802

Updated video driver via Microsoft Update link.

MS Decoder Checker shows:
NVIDIA video decoder, nvviddec.ax, vs. 4.0.44.0. MP10 compatible
(green checkmark), MCE compatible (green checkmark), Preferred
decoder (green checkmark).

Sonic MPEG video decoder (Symphony), sonicmpegvideos.dll, vs.
5.0.0.1. MP10 compatible (red x). This decoder is not compatible
with the synchronization feature of WMP10.


Thank you for your time.
John
============================
Easy solution would be to download
and install the free VLC media player.

VLC Media Player
http://www.videolan.org/

For your current dilemma...it's probably
a video driver issue...one way to test it
would be to reduce your Graphics Hardware
Acceleration as per the instructions in
the following article.

(272193) PI: How to Troubleshoot
Graphics Issues
http://support.microsoft.com/?kbid=272193
(scroll down to:
Microsoft Windows 2000 and Windows XP)

If an improvement is realized...go to...
the support site of your video adapter's
manufacturer and search for Windows
XP Compatible drivers.

If you don't know the make and model of
your video adapter...check the documentation
that came with the computer.

Also you could try these steps...
Go to...Start / Run...type...
msinfo32 ...press enter.

On the System Information screen...choose...
Components / Display...

You should find the make and model of your
display adapter as well as the driver version.

If the driver on the support website is more
current than the one you are running...
download it and install it. Also you should
find and follow the installation instructions
at the support site.

Once the driver is updated/reinstalled...return
your acceleration to Full.

--

John Inzer MS-MVP
Digital Media Experience

Notice
This is not tech support
I am a volunteer

Solutions that work for
me may not work for you

Proceed at your own risk