SBS 2008 Win XP Fax cover sheets not showing up correctly

Hello everyone....

We just setup a Windows SBS 2008 Server and we connected all the Windows XP
Clients to the new domain. I had a few problems but all in all, it went
well.

However we are having a small problem that I can't seem to find a solution
for....

I connected the servers shared fax manually by specifying the path to the
fax printer on the server. We can send and receieve faxes now except for
one problem.

We edited all the cover sheets and we copied them to the users documents
folder and then we went to tools and choose "Personal cover pages". Then we
clicked on copy and copied the edited cover pages into our list of cover
pages.

We renamed them to be certain that we are using the edited version of the
cover page.

After all of that, I searched the servers hard drives for *.cov as well as
the local PC and I replaced all the default cover pages with our edited
ones.

Now the problem: When we try to send a faz, NONE of our edited cover sheets
show up in the list of cover sheets as we run the fax wizard. I just can't
find out where the fax wizard is getting the list of cover sheets from. Is
it in cache some where?

Even if we delete the list of cover sheets in Personal cover pages, the
default list of Cover sheets still shows up as we run the fax wizard. I
can't seem to clear the cover sheets from the fax wizard and force it to use
our edited ones.

Can anyone help me with this problem?
-
Bikini Browser of San Juan Puerto Rico
Small Business Office Automation
Small Business Document Imaging Solutions
Networking Solutions using Linksys & Cisco Products
http://www.daleallen.com

(787) 637-9100
www.daleallen.com

SBS 2008 Saves the files on the server here....

c:\programdata\microsoft\windows nt\msfax\common coverpages\

We had to deposit our edited files into this folder in order to see them in
the send fax wizard.

I hope microsoft fixes this problem as it sure seems to be a bug in the
software.

Dale




"Bikini Browser" wrote in message
...
Hello everyone....

We just setup a Windows SBS 2008 Server and we connected all the Windows
XP Clients to the new domain. I had a few problems but all in all, it
went well.

However we are having a small problem that I can't seem to find a solution
for....

I connected the servers shared fax manually by specifying the path to the
fax printer on the server. We can send and receieve faxes now except for
one problem.

We edited all the cover sheets and we copied them to the users documents
folder and then we went to tools and choose "Personal cover pages". Then
we clicked on copy and copied the edited cover pages into our list of
cover pages.

We renamed them to be certain that we are using the edited version of the
cover page.

After all of that, I searched the servers hard drives for *.cov as well as
the local PC and I replaced all the default cover pages with our edited
ones.

Now the problem: When we try to send a faz, NONE of our edited cover
sheets show up in the list of cover sheets as we run the fax wizard. I
just can't find out where the fax wizard is getting the list of cover
sheets from. Is it in cache some where?

Even if we delete the list of cover sheets in Personal cover pages, the
default list of Cover sheets still shows up as we run the fax wizard. I
can't seem to clear the cover sheets from the fax wizard and force it to
use our edited ones.

Can anyone help me with this problem?
-
Bikini Browser of San Juan Puerto Rico
Small Business Office Automation
Small Business Document Imaging Solutions
Networking Solutions using Linksys & Cisco Products
http://www.daleallen.com

(787) 637-9100
www.daleallen.com

Just curious. Which fax program are you running on the Server? What makes
you think this is a bug?
--
Russ Valentine
[MVP-Outlook]
"Bikini Browser" wrote in message
...
SBS 2008 Saves the files on the server here....

c:\programdata\microsoft\windows nt\msfax\common coverpages\

We had to deposit our edited files into this folder in order to see them
in the send fax wizard.

I hope microsoft fixes this problem as it sure seems to be a bug in the
software.

Dale




"Bikini Browser" wrote in message
...
Hello everyone....

We just setup a Windows SBS 2008 Server and we connected all the Windows
XP Clients to the new domain. I had a few problems but all in all, it
went well.

However we are having a small problem that I can't seem to find a
solution for....

I connected the servers shared fax manually by specifying the path to the
fax printer on the server. We can send and receieve faxes now except for
one problem.

We edited all the cover sheets and we copied them to the users documents
folder and then we went to tools and choose "Personal cover pages". Then
we clicked on copy and copied the edited cover pages into our list of
cover pages.

We renamed them to be certain that we are using the edited version of the
cover page.

After all of that, I searched the servers hard drives for *.cov as well
as the local PC and I replaced all the default cover pages with our
edited ones.

Now the problem: When we try to send a faz, NONE of our edited cover
sheets show up in the list of cover sheets as we run the fax wizard. I
just can't find out where the fax wizard is getting the list of cover
sheets from. Is it in cache some where?

Even if we delete the list of cover sheets in Personal cover pages, the
default list of Cover sheets still shows up as we run the fax wizard. I
can't seem to clear the cover sheets from the fax wizard and force it to
use our edited ones.

Can anyone help me with this problem?
-
Bikini Browser of San Juan Puerto Rico
Small Business Office Automation
Small Business Document Imaging Solutions
Networking Solutions using Linksys & Cisco Products
http://www.daleallen.com

(787) 637-9100
www.daleallen.com