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Built in mouse wouldn't drag.



 
 
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  #16  
Old November 21st 09, 09:12 PM posted to microsoft.public.windowsxp.newusers
Brian A.
external usenet poster
 
Posts: 2,079
Default Built in mouse wouldn't drag.

If you have the driver installation file you could uninstall the device in
Device Manager and reinstall it.

If you do not have the driver installation file you can get it at:
http://www.synaptics.com/support/drivers

However, since your notebook manufacturer doesn't provide a driver, be advised
that Synaptics site mentions many times over that the driver should be obtained
from the PCs manufacturer and only from Synaptics as a last resort.

Another thought if the touchpad still doesn't bring joy after
uninstalling/reinstalling the drivers is to clean the touchpad to see if it
helps.

--

Brian A. Sesko
Conflicts start where information lacks.
http://basconotw.mvps.org/

Suggested posting do's/don'ts: http://members.shaw.ca/dts-l/goodpost.htm
How to ask a question: http://support.microsoft.com/kb/555375


"mh972" wrote in message

- The botton is enabled.
- No, the touchpad exhibits the problem after external mouse is
disconnected and notebook rebooted.
- My computer properties only dispalys two tabs: General and Shortcut --no
Hardware. You probably meant the mouse properties window, and under
Devices are listed two items: 1.Synaptics PS/2 Port Pointing Device; 2.
HID-complient mouse.
- the drivers listed are Synaptics 10.2.3.0 and microsoft 5.1.2600.0. It
also states that these devices are working properly. Clicking on driver
details, for Synaptics there is a list of Synaptics and Windows files;
for HID there is a list of two windows files.
- I wonder if I should try the Update Driver tab for Synaptics.

"Brian A." wrote:

The touchpad uses both tapping and sliding.
Under the Device Settings tab there should be a button to
Enable/Disable the touchpad, if it is present make sure that it is not
disabled.

Does the touchpad work properly if you disconnect the external mouse
and reboot?

Right click MyComputer on the desktop.
Click Properties in the popup menu.
Click the Hardware tab Device Manager button.
What's listed as the pointing device in Device Manager Mice and Other
Pointing Devices?

Double click the listed device to open its properties.
Click the Driver tab Driver Details button.
What drivers are installed for the device?

--

Brian A. Sesko
Conflicts start where information lacks.
http://basconotw.mvps.org/

Suggested posting do's/don'ts: http://members.shaw.ca/dts-l/goodpost.htm
How to ask a question: http://support.microsoft.com/kb/555375


"mh972" wrote in message

Addenda:
- I went through a windows update a bit prior to having the problem.
- My notebook employs an odd pointing device by Synaptics that uses
finger tapping instead of sliding. Under the device settings tab it
reads Synaptics pointing device driver v 10.2.3 . Yet I don't see
where to check its configurational settings.


"mh972" wrote:

I checked under the 6 tabs at Mouse Properties and saw no suspicious
settings there. The word "touchpad" doesn't appear anywhere there.
Under the "device settings" tab there only appears the Wheel Mouse.
I have not Installed/uninstalled anything recently. The problem
started 2 days ago.
I Checked viruses and malware, and also restored the system -- all
with no results.
How can I check out the XP standard MS mouse driver?

"Brian A." wrote:

Have you looked in Start Settings Control Panel Mouse
properties to check the touchpads configuration settings? The
touchpad uses the Standard MS mouse driver in XP.
Have you recently installed/uninstalled any software, hardware,
drivers, etc? If yes, was the touchpad working properly after doing
so? If yes, when did you first notice the issue with the touchpad
and what were you doing at the time?

--

Brian A. Sesko
Conflicts start where information lacks.
http://basconotw.mvps.org/

Suggested posting do's/don'ts:
http://members.shaw.ca/dts-l/goodpost.htm
How to ask a question: http://support.microsoft.com/kb/555375


"mh972" wrote in message

On attempting to drag an Icon on my desktop using my built-in
mouse the computer freezes. Also, I am unable to select
individual sections of a text, hence I cannot use the ctrl c & V
properly. It used to work ok until recently. These problems do
not occur when I use an external mouse. I have an MSI wind U100
notebook with XP sp3. Any solution? If I need to repair a driver
-- How do I go about doing it?

.


.


Ads
  #17  
Old November 21st 09, 09:12 PM posted to microsoft.public.windowsxp.newusers
Brian A.
external usenet poster
 
Posts: 2,079
Default Built in mouse wouldn't drag.

If you have the driver installation file you could uninstall the device in
Device Manager and reinstall it.

If you do not have the driver installation file you can get it at:
http://www.synaptics.com/support/drivers

However, since your notebook manufacturer doesn't provide a driver, be advised
that Synaptics site mentions many times over that the driver should be obtained
from the PCs manufacturer and only from Synaptics as a last resort.

Another thought if the touchpad still doesn't bring joy after
uninstalling/reinstalling the drivers is to clean the touchpad to see if it
helps.

--

Brian A. Sesko
Conflicts start where information lacks.
http://basconotw.mvps.org/

Suggested posting do's/don'ts: http://members.shaw.ca/dts-l/goodpost.htm
How to ask a question: http://support.microsoft.com/kb/555375


"mh972" wrote in message

- The botton is enabled.
- No, the touchpad exhibits the problem after external mouse is
disconnected and notebook rebooted.
- My computer properties only dispalys two tabs: General and Shortcut --no
Hardware. You probably meant the mouse properties window, and under
Devices are listed two items: 1.Synaptics PS/2 Port Pointing Device; 2.
HID-complient mouse.
- the drivers listed are Synaptics 10.2.3.0 and microsoft 5.1.2600.0. It
also states that these devices are working properly. Clicking on driver
details, for Synaptics there is a list of Synaptics and Windows files;
for HID there is a list of two windows files.
- I wonder if I should try the Update Driver tab for Synaptics.

"Brian A." wrote:

The touchpad uses both tapping and sliding.
Under the Device Settings tab there should be a button to
Enable/Disable the touchpad, if it is present make sure that it is not
disabled.

Does the touchpad work properly if you disconnect the external mouse
and reboot?

Right click MyComputer on the desktop.
Click Properties in the popup menu.
Click the Hardware tab Device Manager button.
What's listed as the pointing device in Device Manager Mice and Other
Pointing Devices?

Double click the listed device to open its properties.
Click the Driver tab Driver Details button.
What drivers are installed for the device?

--

Brian A. Sesko
Conflicts start where information lacks.
http://basconotw.mvps.org/

Suggested posting do's/don'ts: http://members.shaw.ca/dts-l/goodpost.htm
How to ask a question: http://support.microsoft.com/kb/555375


"mh972" wrote in message

Addenda:
- I went through a windows update a bit prior to having the problem.
- My notebook employs an odd pointing device by Synaptics that uses
finger tapping instead of sliding. Under the device settings tab it
reads Synaptics pointing device driver v 10.2.3 . Yet I don't see
where to check its configurational settings.


"mh972" wrote:

I checked under the 6 tabs at Mouse Properties and saw no suspicious
settings there. The word "touchpad" doesn't appear anywhere there.
Under the "device settings" tab there only appears the Wheel Mouse.
I have not Installed/uninstalled anything recently. The problem
started 2 days ago.
I Checked viruses and malware, and also restored the system -- all
with no results.
How can I check out the XP standard MS mouse driver?

"Brian A." wrote:

Have you looked in Start Settings Control Panel Mouse
properties to check the touchpads configuration settings? The
touchpad uses the Standard MS mouse driver in XP.
Have you recently installed/uninstalled any software, hardware,
drivers, etc? If yes, was the touchpad working properly after doing
so? If yes, when did you first notice the issue with the touchpad
and what were you doing at the time?

--

Brian A. Sesko
Conflicts start where information lacks.
http://basconotw.mvps.org/

Suggested posting do's/don'ts:
http://members.shaw.ca/dts-l/goodpost.htm
How to ask a question: http://support.microsoft.com/kb/555375


"mh972" wrote in message

On attempting to drag an Icon on my desktop using my built-in
mouse the computer freezes. Also, I am unable to select
individual sections of a text, hence I cannot use the ctrl c & V
properly. It used to work ok until recently. These problems do
not occur when I use an external mouse. I have an MSI wind U100
notebook with XP sp3. Any solution? If I need to repair a driver
-- How do I go about doing it?

.


.


  #18  
Old November 22nd 09, 08:03 AM posted to microsoft.public.windowsxp.newusers
mh972
external usenet poster
 
Posts: 14
Default Built in mouse wouldn't drag.

I don't have the driver instalation file. I am thinking to post at the MSI
forum to see if someone downloaded it successfully from the Synatics web
site. Thanks, Brian, for your good help.

"Brian A." wrote:

If you have the driver installation file you could uninstall the device in
Device Manager and reinstall it.

If you do not have the driver installation file you can get it at:
http://www.synaptics.com/support/drivers

However, since your notebook manufacturer doesn't provide a driver, be advised
that Synaptics site mentions many times over that the driver should be obtained
from the PCs manufacturer and only from Synaptics as a last resort.

Another thought if the touchpad still doesn't bring joy after
uninstalling/reinstalling the drivers is to clean the touchpad to see if it
helps.

--

Brian A. Sesko
Conflicts start where information lacks.
http://basconotw.mvps.org/

Suggested posting do's/don'ts: http://members.shaw.ca/dts-l/goodpost.htm
How to ask a question: http://support.microsoft.com/kb/555375


"mh972" wrote in message

- The botton is enabled.
- No, the touchpad exhibits the problem after external mouse is
disconnected and notebook rebooted.
- My computer properties only dispalys two tabs: General and Shortcut --no
Hardware. You probably meant the mouse properties window, and under
Devices are listed two items: 1.Synaptics PS/2 Port Pointing Device; 2.
HID-complient mouse.
- the drivers listed are Synaptics 10.2.3.0 and microsoft 5.1.2600.0. It
also states that these devices are working properly. Clicking on driver
details, for Synaptics there is a list of Synaptics and Windows files;
for HID there is a list of two windows files.
- I wonder if I should try the Update Driver tab for Synaptics.

"Brian A." wrote:

The touchpad uses both tapping and sliding.
Under the Device Settings tab there should be a button to
Enable/Disable the touchpad, if it is present make sure that it is not
disabled.

Does the touchpad work properly if you disconnect the external mouse
and reboot?

Right click MyComputer on the desktop.
Click Properties in the popup menu.
Click the Hardware tab Device Manager button.
What's listed as the pointing device in Device Manager Mice and Other
Pointing Devices?

Double click the listed device to open its properties.
Click the Driver tab Driver Details button.
What drivers are installed for the device?

--

Brian A. Sesko
Conflicts start where information lacks.
http://basconotw.mvps.org/

Suggested posting do's/don'ts: http://members.shaw.ca/dts-l/goodpost.htm
How to ask a question: http://support.microsoft.com/kb/555375


"mh972" wrote in message

Addenda:
- I went through a windows update a bit prior to having the problem.
- My notebook employs an odd pointing device by Synaptics that uses
finger tapping instead of sliding. Under the device settings tab it
reads Synaptics pointing device driver v 10.2.3 . Yet I don't see
where to check its configurational settings.


"mh972" wrote:

I checked under the 6 tabs at Mouse Properties and saw no suspicious
settings there. The word "touchpad" doesn't appear anywhere there.
Under the "device settings" tab there only appears the Wheel Mouse.
I have not Installed/uninstalled anything recently. The problem
started 2 days ago.
I Checked viruses and malware, and also restored the system -- all
with no results.
How can I check out the XP standard MS mouse driver?

"Brian A." wrote:

Have you looked in Start Settings Control Panel Mouse
properties to check the touchpads configuration settings? The
touchpad uses the Standard MS mouse driver in XP.
Have you recently installed/uninstalled any software, hardware,
drivers, etc? If yes, was the touchpad working properly after doing
so? If yes, when did you first notice the issue with the touchpad
and what were you doing at the time?

--

Brian A. Sesko
Conflicts start where information lacks.
http://basconotw.mvps.org/

Suggested posting do's/don'ts:
http://members.shaw.ca/dts-l/goodpost.htm
How to ask a question: http://support.microsoft.com/kb/555375


"mh972" wrote in message

On attempting to drag an Icon on my desktop using my built-in
mouse the computer freezes. Also, I am unable to select
individual sections of a text, hence I cannot use the ctrl c & V
properly. It used to work ok until recently. These problems do
not occur when I use an external mouse. I have an MSI wind U100
notebook with XP sp3. Any solution? If I need to repair a driver
-- How do I go about doing it?

.

.


.

  #19  
Old November 22nd 09, 08:03 AM posted to microsoft.public.windowsxp.newusers
mh972
external usenet poster
 
Posts: 14
Default Built in mouse wouldn't drag.

I don't have the driver instalation file. I am thinking to post at the MSI
forum to see if someone downloaded it successfully from the Synatics web
site. Thanks, Brian, for your good help.

"Brian A." wrote:

If you have the driver installation file you could uninstall the device in
Device Manager and reinstall it.

If you do not have the driver installation file you can get it at:
http://www.synaptics.com/support/drivers

However, since your notebook manufacturer doesn't provide a driver, be advised
that Synaptics site mentions many times over that the driver should be obtained
from the PCs manufacturer and only from Synaptics as a last resort.

Another thought if the touchpad still doesn't bring joy after
uninstalling/reinstalling the drivers is to clean the touchpad to see if it
helps.

--

Brian A. Sesko
Conflicts start where information lacks.
http://basconotw.mvps.org/

Suggested posting do's/don'ts: http://members.shaw.ca/dts-l/goodpost.htm
How to ask a question: http://support.microsoft.com/kb/555375


"mh972" wrote in message

- The botton is enabled.
- No, the touchpad exhibits the problem after external mouse is
disconnected and notebook rebooted.
- My computer properties only dispalys two tabs: General and Shortcut --no
Hardware. You probably meant the mouse properties window, and under
Devices are listed two items: 1.Synaptics PS/2 Port Pointing Device; 2.
HID-complient mouse.
- the drivers listed are Synaptics 10.2.3.0 and microsoft 5.1.2600.0. It
also states that these devices are working properly. Clicking on driver
details, for Synaptics there is a list of Synaptics and Windows files;
for HID there is a list of two windows files.
- I wonder if I should try the Update Driver tab for Synaptics.

"Brian A." wrote:

The touchpad uses both tapping and sliding.
Under the Device Settings tab there should be a button to
Enable/Disable the touchpad, if it is present make sure that it is not
disabled.

Does the touchpad work properly if you disconnect the external mouse
and reboot?

Right click MyComputer on the desktop.
Click Properties in the popup menu.
Click the Hardware tab Device Manager button.
What's listed as the pointing device in Device Manager Mice and Other
Pointing Devices?

Double click the listed device to open its properties.
Click the Driver tab Driver Details button.
What drivers are installed for the device?

--

Brian A. Sesko
Conflicts start where information lacks.
http://basconotw.mvps.org/

Suggested posting do's/don'ts: http://members.shaw.ca/dts-l/goodpost.htm
How to ask a question: http://support.microsoft.com/kb/555375


"mh972" wrote in message

Addenda:
- I went through a windows update a bit prior to having the problem.
- My notebook employs an odd pointing device by Synaptics that uses
finger tapping instead of sliding. Under the device settings tab it
reads Synaptics pointing device driver v 10.2.3 . Yet I don't see
where to check its configurational settings.


"mh972" wrote:

I checked under the 6 tabs at Mouse Properties and saw no suspicious
settings there. The word "touchpad" doesn't appear anywhere there.
Under the "device settings" tab there only appears the Wheel Mouse.
I have not Installed/uninstalled anything recently. The problem
started 2 days ago.
I Checked viruses and malware, and also restored the system -- all
with no results.
How can I check out the XP standard MS mouse driver?

"Brian A." wrote:

Have you looked in Start Settings Control Panel Mouse
properties to check the touchpads configuration settings? The
touchpad uses the Standard MS mouse driver in XP.
Have you recently installed/uninstalled any software, hardware,
drivers, etc? If yes, was the touchpad working properly after doing
so? If yes, when did you first notice the issue with the touchpad
and what were you doing at the time?

--

Brian A. Sesko
Conflicts start where information lacks.
http://basconotw.mvps.org/

Suggested posting do's/don'ts:
http://members.shaw.ca/dts-l/goodpost.htm
How to ask a question: http://support.microsoft.com/kb/555375


"mh972" wrote in message

On attempting to drag an Icon on my desktop using my built-in
mouse the computer freezes. Also, I am unable to select
individual sections of a text, hence I cannot use the ctrl c & V
properly. It used to work ok until recently. These problems do
not occur when I use an external mouse. I have an MSI wind U100
notebook with XP sp3. Any solution? If I need to repair a driver
-- How do I go about doing it?

.

.


.

  #20  
Old November 22nd 09, 09:37 AM posted to microsoft.public.windowsxp.newusers
Brian A.
external usenet poster
 
Posts: 2,079
Default Built in mouse wouldn't drag.

It certainly won't hurt to ask if any others ahve successfully
downloaded/installed the drivers from the Synaptics site. However a quick
search for touchpad in the MSI Global Forums returns 5 pages and many posters
were directed to the Synaptics site for the drivers. The only caveat I've seen
is that some options/functions "May" not be available depending on if the PC
manufacturer included them or not in their setup for the PC.

Download the driver package from Synaptics.
Create a new restore point.
Uninstall the devices listed in Device Manager Mice and Other Pointing
Devices.
Install the driver(s) downloaded from Synaptics.

If the driver(s) cause any issues you can restore the PC to the restore point
before you installed the driver(s).

--

Brian A. Sesko
Conflicts start where information lacks.
http://basconotw.mvps.org/

Suggested posting do's/don'ts: http://members.shaw.ca/dts-l/goodpost.htm
How to ask a question: http://support.microsoft.com/kb/555375


"mh972" wrote in message

I don't have the driver instalation file. I am thinking to post at the MSI
forum to see if someone downloaded it successfully from the Synatics web
site. Thanks, Brian, for your good help.

"Brian A." wrote:

If you have the driver installation file you could uninstall the
device in Device Manager and reinstall it.

If you do not have the driver installation file you can get it at:
http://www.synaptics.com/support/drivers

However, since your notebook manufacturer doesn't provide a driver, be
advised that Synaptics site mentions many times over that the driver
should be obtained from the PCs manufacturer and only from Synaptics as
a last resort.

Another thought if the touchpad still doesn't bring joy after
uninstalling/reinstalling the drivers is to clean the touchpad to see if
it helps.

--

Brian A. Sesko
Conflicts start where information lacks.
http://basconotw.mvps.org/

Suggested posting do's/don'ts: http://members.shaw.ca/dts-l/goodpost.htm
How to ask a question: http://support.microsoft.com/kb/555375


"mh972" wrote in message

- The botton is enabled.
- No, the touchpad exhibits the problem after external mouse is
disconnected and notebook rebooted.
- My computer properties only dispalys two tabs: General and Shortcut
--no Hardware. You probably meant the mouse properties window, and
under Devices are listed two items: 1.Synaptics PS/2 Port Pointing
Device; 2. HID-complient mouse.
- the drivers listed are Synaptics 10.2.3.0 and microsoft 5.1.2600.0.
It also states that these devices are working properly. Clicking on
driver details, for Synaptics there is a list of Synaptics and Windows
files; for HID there is a list of two windows files.
- I wonder if I should try the Update Driver tab for Synaptics.

"Brian A." wrote:

The touchpad uses both tapping and sliding.
Under the Device Settings tab there should be a button to
Enable/Disable the touchpad, if it is present make sure that it is not
disabled.

Does the touchpad work properly if you disconnect the external mouse
and reboot?

Right click MyComputer on the desktop.
Click Properties in the popup menu.
Click the Hardware tab Device Manager button.
What's listed as the pointing device in Device Manager Mice and
Other Pointing Devices?

Double click the listed device to open its properties.
Click the Driver tab Driver Details button.
What drivers are installed for the device?

--

Brian A. Sesko
Conflicts start where information lacks.
http://basconotw.mvps.org/

Suggested posting do's/don'ts:
http://members.shaw.ca/dts-l/goodpost.htm How to ask a question:
http://support.microsoft.com/kb/555375


"mh972" wrote in message

Addenda:
- I went through a windows update a bit prior to having the
problem.
- My notebook employs an odd pointing device by Synaptics that
uses finger tapping instead of sliding. Under the device settings
tab it reads Synaptics pointing device driver v 10.2.3 . Yet I
don't see where to check its configurational settings.


"mh972" wrote:

I checked under the 6 tabs at Mouse Properties and saw no
suspicious settings there. The word "touchpad" doesn't appear
anywhere there. Under the "device settings" tab there only appears
the Wheel Mouse. I have not Installed/uninstalled anything
recently. The problem started 2 days ago.
I Checked viruses and malware, and also restored the system -- all
with no results.
How can I check out the XP standard MS mouse driver?

"Brian A." wrote:

Have you looked in Start Settings Control Panel Mouse
properties to check the touchpads configuration settings? The
touchpad uses the Standard MS mouse driver in XP.
Have you recently installed/uninstalled any software, hardware,
drivers, etc? If yes, was the touchpad working properly after
doing so? If yes, when did you first notice the issue with the
touchpad and what were you doing at the time?

--

Brian A. Sesko
Conflicts start where information lacks.
http://basconotw.mvps.org/

Suggested posting do's/don'ts:
http://members.shaw.ca/dts-l/goodpost.htm
How to ask a question: http://support.microsoft.com/kb/555375


"mh972" wrote in message

On attempting to drag an Icon on my desktop using my built-in
mouse the computer freezes. Also, I am unable to select
individual sections of a text, hence I cannot use the ctrl c &
V properly. It used to work ok until recently. These problems
do not occur when I use an external mouse. I have an MSI wind
U100 notebook with XP sp3. Any solution? If I need to repair
a driver -- How do I go about doing it?

.

.


.


  #21  
Old November 22nd 09, 09:37 AM posted to microsoft.public.windowsxp.newusers
Brian A.
external usenet poster
 
Posts: 2,079
Default Built in mouse wouldn't drag.

It certainly won't hurt to ask if any others ahve successfully
downloaded/installed the drivers from the Synaptics site. However a quick
search for touchpad in the MSI Global Forums returns 5 pages and many posters
were directed to the Synaptics site for the drivers. The only caveat I've seen
is that some options/functions "May" not be available depending on if the PC
manufacturer included them or not in their setup for the PC.

Download the driver package from Synaptics.
Create a new restore point.
Uninstall the devices listed in Device Manager Mice and Other Pointing
Devices.
Install the driver(s) downloaded from Synaptics.

If the driver(s) cause any issues you can restore the PC to the restore point
before you installed the driver(s).

--

Brian A. Sesko
Conflicts start where information lacks.
http://basconotw.mvps.org/

Suggested posting do's/don'ts: http://members.shaw.ca/dts-l/goodpost.htm
How to ask a question: http://support.microsoft.com/kb/555375


"mh972" wrote in message

I don't have the driver instalation file. I am thinking to post at the MSI
forum to see if someone downloaded it successfully from the Synatics web
site. Thanks, Brian, for your good help.

"Brian A." wrote:

If you have the driver installation file you could uninstall the
device in Device Manager and reinstall it.

If you do not have the driver installation file you can get it at:
http://www.synaptics.com/support/drivers

However, since your notebook manufacturer doesn't provide a driver, be
advised that Synaptics site mentions many times over that the driver
should be obtained from the PCs manufacturer and only from Synaptics as
a last resort.

Another thought if the touchpad still doesn't bring joy after
uninstalling/reinstalling the drivers is to clean the touchpad to see if
it helps.

--

Brian A. Sesko
Conflicts start where information lacks.
http://basconotw.mvps.org/

Suggested posting do's/don'ts: http://members.shaw.ca/dts-l/goodpost.htm
How to ask a question: http://support.microsoft.com/kb/555375


"mh972" wrote in message

- The botton is enabled.
- No, the touchpad exhibits the problem after external mouse is
disconnected and notebook rebooted.
- My computer properties only dispalys two tabs: General and Shortcut
--no Hardware. You probably meant the mouse properties window, and
under Devices are listed two items: 1.Synaptics PS/2 Port Pointing
Device; 2. HID-complient mouse.
- the drivers listed are Synaptics 10.2.3.0 and microsoft 5.1.2600.0.
It also states that these devices are working properly. Clicking on
driver details, for Synaptics there is a list of Synaptics and Windows
files; for HID there is a list of two windows files.
- I wonder if I should try the Update Driver tab for Synaptics.

"Brian A." wrote:

The touchpad uses both tapping and sliding.
Under the Device Settings tab there should be a button to
Enable/Disable the touchpad, if it is present make sure that it is not
disabled.

Does the touchpad work properly if you disconnect the external mouse
and reboot?

Right click MyComputer on the desktop.
Click Properties in the popup menu.
Click the Hardware tab Device Manager button.
What's listed as the pointing device in Device Manager Mice and
Other Pointing Devices?

Double click the listed device to open its properties.
Click the Driver tab Driver Details button.
What drivers are installed for the device?

--

Brian A. Sesko
Conflicts start where information lacks.
http://basconotw.mvps.org/

Suggested posting do's/don'ts:
http://members.shaw.ca/dts-l/goodpost.htm How to ask a question:
http://support.microsoft.com/kb/555375


"mh972" wrote in message

Addenda:
- I went through a windows update a bit prior to having the
problem.
- My notebook employs an odd pointing device by Synaptics that
uses finger tapping instead of sliding. Under the device settings
tab it reads Synaptics pointing device driver v 10.2.3 . Yet I
don't see where to check its configurational settings.


"mh972" wrote:

I checked under the 6 tabs at Mouse Properties and saw no
suspicious settings there. The word "touchpad" doesn't appear
anywhere there. Under the "device settings" tab there only appears
the Wheel Mouse. I have not Installed/uninstalled anything
recently. The problem started 2 days ago.
I Checked viruses and malware, and also restored the system -- all
with no results.
How can I check out the XP standard MS mouse driver?

"Brian A." wrote:

Have you looked in Start Settings Control Panel Mouse
properties to check the touchpads configuration settings? The
touchpad uses the Standard MS mouse driver in XP.
Have you recently installed/uninstalled any software, hardware,
drivers, etc? If yes, was the touchpad working properly after
doing so? If yes, when did you first notice the issue with the
touchpad and what were you doing at the time?

--

Brian A. Sesko
Conflicts start where information lacks.
http://basconotw.mvps.org/

Suggested posting do's/don'ts:
http://members.shaw.ca/dts-l/goodpost.htm
How to ask a question: http://support.microsoft.com/kb/555375


"mh972" wrote in message

On attempting to drag an Icon on my desktop using my built-in
mouse the computer freezes. Also, I am unable to select
individual sections of a text, hence I cannot use the ctrl c &
V properly. It used to work ok until recently. These problems
do not occur when I use an external mouse. I have an MSI wind
U100 notebook with XP sp3. Any solution? If I need to repair
a driver -- How do I go about doing it?

.

.


.


  #22  
Old November 25th 09, 08:44 AM posted to microsoft.public.windowsxp.newusers
J. P. Gilliver (John)
external usenet poster
 
Posts: 5,291
Default Built in mouse wouldn't drag.

In message , mh972
writes:
I don't have the driver instalation file. I am thinking to post at the MSI
forum to see if someone downloaded it successfully from the Synatics web
site. Thanks, Brian, for your good help.


As Brian says, try the MSI site first.

"Brian A." wrote:

[]
If you do not have the driver installation file you can get it at:
http://www.synaptics.com/support/drivers


(Sounds like a direct link - I was just going to start you at
www.synaptics.com.)

However, since your notebook manufacturer doesn't provide a driver,
be advised
that Synaptics site mentions many times over that the driver should
be obtained
from the PCs manufacturer and only from Synaptics as a last resort.

[]
- the drivers listed are Synaptics 10.2.3.0 and microsoft 5.1.2600.0. It

[]
I checked under the 6 tabs at Mouse Properties and saw no suspicious
settings there. The word "touchpad" doesn't appear anywhere there.

[]
On this Samsung NC-20 notebook, the six tabs are Buttons, Pointers,
Pointer Options, Wheel, Hardware, and Device Settings; Device Settings
has a logo next to it on the tab itself (white drawing on red - is
either a heart or an arse, I'm not sure!). On the Device Settings tab,
the top line is Synaptics Pointing Device - v11.1.3.2 28Aug08. There's a
table headed Devices, which just lists one item, Synaptics TouchPad
V7.2, which it says is on the PS/2 port (the computer doesn't have one
of those externally). Below the table are three buttons, Enable (greyed
out), Disable, and Settings; the last leads to lots more settings. In
the lower part of the tab six main window, there are three options to do
with the tray icon (do you have a tray icon, either a red thing with
white lines on it or a grey box with two tiny grey boxes underneath
it?). At the bottom right it links to the website.

Sounds as if you don't have the touchpad driver, if your sixth tab
doesn't mention the touchpad. (I think in the absence of it, it just
works as if it was a mouse.) Certainly sounds like a reload is worth
trying - from MSI first if possible.
--
J. P. Gilliver. UMRA: 1960/1985 MB++G.5AL-IS-P--Ch++(p)Ar@T0H+Sh0!:`)DNAf
** http://www.soft255.demon.co.uk/G6JPG-PC/JPGminPC.htm for ludicrously
outdated thoughts on PCs. **

Be security conscious - because 80% of people are caused by accidents
  #23  
Old November 25th 09, 08:44 AM posted to microsoft.public.windowsxp.newusers
J. P. Gilliver (John)
external usenet poster
 
Posts: 5,291
Default Built in mouse wouldn't drag.

In message , mh972
writes:
I don't have the driver instalation file. I am thinking to post at the MSI
forum to see if someone downloaded it successfully from the Synatics web
site. Thanks, Brian, for your good help.


As Brian says, try the MSI site first.

"Brian A." wrote:

[]
If you do not have the driver installation file you can get it at:
http://www.synaptics.com/support/drivers


(Sounds like a direct link - I was just going to start you at
www.synaptics.com.)

However, since your notebook manufacturer doesn't provide a driver,
be advised
that Synaptics site mentions many times over that the driver should
be obtained
from the PCs manufacturer and only from Synaptics as a last resort.

[]
- the drivers listed are Synaptics 10.2.3.0 and microsoft 5.1.2600.0. It

[]
I checked under the 6 tabs at Mouse Properties and saw no suspicious
settings there. The word "touchpad" doesn't appear anywhere there.

[]
On this Samsung NC-20 notebook, the six tabs are Buttons, Pointers,
Pointer Options, Wheel, Hardware, and Device Settings; Device Settings
has a logo next to it on the tab itself (white drawing on red - is
either a heart or an arse, I'm not sure!). On the Device Settings tab,
the top line is Synaptics Pointing Device - v11.1.3.2 28Aug08. There's a
table headed Devices, which just lists one item, Synaptics TouchPad
V7.2, which it says is on the PS/2 port (the computer doesn't have one
of those externally). Below the table are three buttons, Enable (greyed
out), Disable, and Settings; the last leads to lots more settings. In
the lower part of the tab six main window, there are three options to do
with the tray icon (do you have a tray icon, either a red thing with
white lines on it or a grey box with two tiny grey boxes underneath
it?). At the bottom right it links to the website.

Sounds as if you don't have the touchpad driver, if your sixth tab
doesn't mention the touchpad. (I think in the absence of it, it just
works as if it was a mouse.) Certainly sounds like a reload is worth
trying - from MSI first if possible.
--
J. P. Gilliver. UMRA: 1960/1985 MB++G.5AL-IS-P--Ch++(p)Ar@T0H+Sh0!:`)DNAf
** http://www.soft255.demon.co.uk/G6JPG-PC/JPGminPC.htm for ludicrously
outdated thoughts on PCs. **

Be security conscious - because 80% of people are caused by accidents
  #24  
Old November 25th 09, 01:53 PM posted to microsoft.public.windowsxp.newusers
Roy Smith[_7_]
external usenet poster
 
Posts: 192
Default Built in mouse wouldn't drag.

mh972 wrote:
I don't have the driver instalation file. I am thinking to post at the MSI
forum to see if someone downloaded it successfully from the Synatics web
site. Thanks, Brian, for your good help.

"Brian A." wrote:

If you have the driver installation file you could uninstall the device in
Device Manager and reinstall it.

If you do not have the driver installation file you can get it at:
http://www.synaptics.com/support/drivers

However, since your notebook manufacturer doesn't provide a driver, be advised
that Synaptics site mentions many times over that the driver should be obtained
from the PCs manufacturer and only from Synaptics as a last resort.

Another thought if the touchpad still doesn't bring joy after
uninstalling/reinstalling the drivers is to clean the touchpad to see if it
helps.

--

Brian A. Sesko
Conflicts start where information lacks.
http://basconotw.mvps.org/

Suggested posting do's/don'ts: http://members.shaw.ca/dts-l/goodpost.htm
How to ask a question: http://support.microsoft.com/kb/555375


"mh972" wrote in message

- The botton is enabled.
- No, the touchpad exhibits the problem after external mouse is
disconnected and notebook rebooted.
- My computer properties only dispalys two tabs: General and Shortcut --no
Hardware. You probably meant the mouse properties window, and under
Devices are listed two items: 1.Synaptics PS/2 Port Pointing Device; 2.
HID-complient mouse.
- the drivers listed are Synaptics 10.2.3.0 and microsoft 5.1.2600.0. It
also states that these devices are working properly. Clicking on driver
details, for Synaptics there is a list of Synaptics and Windows files;
for HID there is a list of two windows files.
- I wonder if I should try the Update Driver tab for Synaptics.

"Brian A." wrote:

The touchpad uses both tapping and sliding.
Under the Device Settings tab there should be a button to
Enable/Disable the touchpad, if it is present make sure that it is not
disabled.

Does the touchpad work properly if you disconnect the external mouse
and reboot?

Right click MyComputer on the desktop.
Click Properties in the popup menu.
Click the Hardware tab Device Manager button.
What's listed as the pointing device in Device Manager Mice and Other
Pointing Devices?

Double click the listed device to open its properties.
Click the Driver tab Driver Details button.
What drivers are installed for the device?

--

Brian A. Sesko
Conflicts start where information lacks.
http://basconotw.mvps.org/

Suggested posting do's/don'ts: http://members.shaw.ca/dts-l/goodpost.htm
How to ask a question: http://support.microsoft.com/kb/555375


"mh972" wrote in message

Addenda:
- I went through a windows update a bit prior to having the problem.
- My notebook employs an odd pointing device by Synaptics that uses
finger tapping instead of sliding. Under the device settings tab it
reads Synaptics pointing device driver v 10.2.3 . Yet I don't see
where to check its configurational settings.


"mh972" wrote:

I checked under the 6 tabs at Mouse Properties and saw no suspicious
settings there. The word "touchpad" doesn't appear anywhere there.
Under the "device settings" tab there only appears the Wheel Mouse.
I have not Installed/uninstalled anything recently. The problem
started 2 days ago.
I Checked viruses and malware, and also restored the system -- all
with no results.
How can I check out the XP standard MS mouse driver?

"Brian A." wrote:

Have you looked in Start Settings Control Panel Mouse
properties to check the touchpads configuration settings? The
touchpad uses the Standard MS mouse driver in XP.
Have you recently installed/uninstalled any software, hardware,
drivers, etc? If yes, was the touchpad working properly after doing
so? If yes, when did you first notice the issue with the touchpad
and what were you doing at the time?

--

Brian A. Sesko
Conflicts start where information lacks.
http://basconotw.mvps.org/

Suggested posting do's/don'ts:
http://members.shaw.ca/dts-l/goodpost.htm
How to ask a question: http://support.microsoft.com/kb/555375


"mh972" wrote in message

On attempting to drag an Icon on my desktop using my built-in
mouse the computer freezes. Also, I am unable to select
individual sections of a text, hence I cannot use the ctrl c & V
properly. It used to work ok until recently. These problems do
not occur when I use an external mouse. I have an MSI wind U100
notebook with XP sp3. Any solution? If I need to repair a driver
-- How do I go about doing it?



I just looked at the MSI website at the page for your particular model
laptop, and it says that the touchpad uses the driver that's bundled
with the OS. So what you can do is this, right click on My Computer
(either on the desktop or in the Start menu) and select Properties. In
the System Properties window, click on the Hardware tab, then click on
the Device Manager button. In the Device Manager Window click on the
plus mark next to the line that says "Mice and other pointing devices".
Now right-click on the line that is for your Synaptics Pointing Device
and then choose uninstall. Next confirm that you want to remove the
device and then click on ok on all windows to get back to the desktop
and reboot. When the PC boots up again Windows will detect the touchpad
and reinstall the driver for it and this should correct the problem.


--

Roy Smith
Windows XP Pro SP3
  #25  
Old November 25th 09, 01:53 PM posted to microsoft.public.windowsxp.newusers
Roy Smith[_7_]
external usenet poster
 
Posts: 192
Default Built in mouse wouldn't drag.

mh972 wrote:
I don't have the driver instalation file. I am thinking to post at the MSI
forum to see if someone downloaded it successfully from the Synatics web
site. Thanks, Brian, for your good help.

"Brian A." wrote:

If you have the driver installation file you could uninstall the device in
Device Manager and reinstall it.

If you do not have the driver installation file you can get it at:
http://www.synaptics.com/support/drivers

However, since your notebook manufacturer doesn't provide a driver, be advised
that Synaptics site mentions many times over that the driver should be obtained
from the PCs manufacturer and only from Synaptics as a last resort.

Another thought if the touchpad still doesn't bring joy after
uninstalling/reinstalling the drivers is to clean the touchpad to see if it
helps.

--

Brian A. Sesko
Conflicts start where information lacks.
http://basconotw.mvps.org/

Suggested posting do's/don'ts: http://members.shaw.ca/dts-l/goodpost.htm
How to ask a question: http://support.microsoft.com/kb/555375


"mh972" wrote in message

- The botton is enabled.
- No, the touchpad exhibits the problem after external mouse is
disconnected and notebook rebooted.
- My computer properties only dispalys two tabs: General and Shortcut --no
Hardware. You probably meant the mouse properties window, and under
Devices are listed two items: 1.Synaptics PS/2 Port Pointing Device; 2.
HID-complient mouse.
- the drivers listed are Synaptics 10.2.3.0 and microsoft 5.1.2600.0. It
also states that these devices are working properly. Clicking on driver
details, for Synaptics there is a list of Synaptics and Windows files;
for HID there is a list of two windows files.
- I wonder if I should try the Update Driver tab for Synaptics.

"Brian A." wrote:

The touchpad uses both tapping and sliding.
Under the Device Settings tab there should be a button to
Enable/Disable the touchpad, if it is present make sure that it is not
disabled.

Does the touchpad work properly if you disconnect the external mouse
and reboot?

Right click MyComputer on the desktop.
Click Properties in the popup menu.
Click the Hardware tab Device Manager button.
What's listed as the pointing device in Device Manager Mice and Other
Pointing Devices?

Double click the listed device to open its properties.
Click the Driver tab Driver Details button.
What drivers are installed for the device?

--

Brian A. Sesko
Conflicts start where information lacks.
http://basconotw.mvps.org/

Suggested posting do's/don'ts: http://members.shaw.ca/dts-l/goodpost.htm
How to ask a question: http://support.microsoft.com/kb/555375


"mh972" wrote in message

Addenda:
- I went through a windows update a bit prior to having the problem.
- My notebook employs an odd pointing device by Synaptics that uses
finger tapping instead of sliding. Under the device settings tab it
reads Synaptics pointing device driver v 10.2.3 . Yet I don't see
where to check its configurational settings.


"mh972" wrote:

I checked under the 6 tabs at Mouse Properties and saw no suspicious
settings there. The word "touchpad" doesn't appear anywhere there.
Under the "device settings" tab there only appears the Wheel Mouse.
I have not Installed/uninstalled anything recently. The problem
started 2 days ago.
I Checked viruses and malware, and also restored the system -- all
with no results.
How can I check out the XP standard MS mouse driver?

"Brian A." wrote:

Have you looked in Start Settings Control Panel Mouse
properties to check the touchpads configuration settings? The
touchpad uses the Standard MS mouse driver in XP.
Have you recently installed/uninstalled any software, hardware,
drivers, etc? If yes, was the touchpad working properly after doing
so? If yes, when did you first notice the issue with the touchpad
and what were you doing at the time?

--

Brian A. Sesko
Conflicts start where information lacks.
http://basconotw.mvps.org/

Suggested posting do's/don'ts:
http://members.shaw.ca/dts-l/goodpost.htm
How to ask a question: http://support.microsoft.com/kb/555375


"mh972" wrote in message

On attempting to drag an Icon on my desktop using my built-in
mouse the computer freezes. Also, I am unable to select
individual sections of a text, hence I cannot use the ctrl c & V
properly. It used to work ok until recently. These problems do
not occur when I use an external mouse. I have an MSI wind U100
notebook with XP sp3. Any solution? If I need to repair a driver
-- How do I go about doing it?



I just looked at the MSI website at the page for your particular model
laptop, and it says that the touchpad uses the driver that's bundled
with the OS. So what you can do is this, right click on My Computer
(either on the desktop or in the Start menu) and select Properties. In
the System Properties window, click on the Hardware tab, then click on
the Device Manager button. In the Device Manager Window click on the
plus mark next to the line that says "Mice and other pointing devices".
Now right-click on the line that is for your Synaptics Pointing Device
and then choose uninstall. Next confirm that you want to remove the
device and then click on ok on all windows to get back to the desktop
and reboot. When the PC boots up again Windows will detect the touchpad
and reinstall the driver for it and this should correct the problem.


--

Roy Smith
Windows XP Pro SP3
 




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