my computer is so slow to start

On Mon, 28 Jul 2008 23:08:29 +0100, "Gerry" wrote:

Ken

SMSsystemAnalyzer

No comment Ken on this?

I would have expected "snake oil" at least G!



Sorry, Gerry. I'm lost and don't know what you're referring to. I
don't see a reference to SMSsystemAnalyzer in what you quoted below.
Besides, I'm not familiar with it.




Ken Blake, MVP wrote:
On Mon, 28 Jul 2008 09:46:01 -0700, Gerald S
wrote:

I have 512 mb ram


It depends on what apps you run, but for most people that's
sufficient, so that's unlikely to be the problem.


this is a new problem, the only thing I have changed is the webcam,
but if I am honest I can not remember if it was slow starting before
i added it or after, I have updated the driver for it, creative
vista webcam.


You didn't answer the question "Is it just slow in starting or is it
slow in everything it does?"

My personal view is that the attention many people pay to how long it
takes to boot is unwarranted. Assuming that the computer's speed is
otherwise satisfactory, it may not be worth worrying about. Most
people start their computers once a day or even less frequently. In
the overall scheme of things, even a few minutes to start up isn't
very important. Personally I power on my computer when I get up in the
morning, then go get my coffee. When I come back, it's done booting. I
don't know how long it took to boot and I don't care.

Also tell us *which* programs start automatically.

Note that McAfee, along with Norton, is one of the worst and
worst-performing anti-virus programs that exist. That could be a good
part of your problem.

And you mention scanning for viruses, but you say nothing about what
anti-spyware protection you use. Spyware is responsible for a good
part of the performance problems you se around.


"Ken Blake, MVP" wrote:

On Mon, 28 Jul 2008 06:18:00 -0700, Gerald S
wrote:

Apologies for not supplying enough details.

Windows XP home edition service pack 2 (build 2600)
3.20 gigahertz intel pentium 4
250.05 gb usable hard drive capacity
233.06 gb hard drive free space
antivirus full scan with McAfee today.
defraged and disk clean up performed this last weekend.
msconfig tells me there are 18 programs starting up



The number of autostarting programs is not important. *Which*
programs they are is what's important.

How much RAM do you have?

Is this behavior new, or has it always been slow to start?

If it's new, what have you changed recently?

Is it just slow in starting or is it slow in everything it does?



I found one driver for my creative webcam that I updated

not sure what other information to provide.

thanks for your help

"Shenan Stanley" wrote:

Gerald S wrote:
could some one please offer some advice on my problem please.

I have windows xp home edition which is fully kept up to date,
now my computer takes so long to start up, from switching on I
get the screen with the loading bar crossing then I get a black
screen for 2 whole minutes then I get my desktop with no icons
for a further minute all in all it is almost 5 minutes before I
can use the computer.

any suggestions would be gratefully recieved

Windows XP Home Edition... Okay.

- Service pack level?...
- Running on an 400MHz processor with 64MB memory and a 10GB HDD
with less than 50MB free space?...
- Last full AntiVirus scan was performed on?... (with?...)
- Last full AntiSpyware scan was performed on?... (with?...)
- Hardware drivers are all current from the manufacturer of each
component (not Microsoft updates)?...
- Last disk cleanup and defragmentation was perfomed on what
date?...
- How many startup programs are loading?...

( In other words - more details, please. ;-) )

--
Shenan Stanley
MS-MVP
--
How To Ask Questions The Smart Way
http://www.catb.org/~esr/faqs/smart-questions.html




--
Ken Blake, Microsoft MVP - Windows Desktop Experience
Please Reply to the Newsgroup


--
Ken Blake, Microsoft MVP - Windows Desktop Experience
Please Reply to the Newsgroup

Gerry.

I have followed your instructions, and I have found "Messenger Sharing USN
Journal Reader service" and under the general tab this is disabled, could
this be the problem ? and I do use live messenger.

thanks so much for your patience and help

"Gerry" wrote:

Gerald

What is the status of "Messenger Sharing USN Journal Reader service"?
Start, Control Panel, Administrative Tools, Services. Is it listed?

Windows Live Messenger is looking for it during the boot process and not
managing to start the Service. Do you use Windows Live Messenger?


--



Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~

Gerald S wrote:
I have re- booted and there does not seem so many errors but the pc
is still black screening and taking a good 5 mins to load. below are
the warnings and errors

Event Type: Error
Event Source: DCOM
Event Category: None
Event ID: 10005
Date: 28/07/2008
Time: 20:38:04
User: MR-08408BD18B88\G Stubbs
Computer: MR-08408BD18B88
Description:
DCOM got error "The service cannot be started, either because it is
disabled or because it has no enabled devices associated with it. "
attempting to start the service usnjsvc with arguments "" in order to
run the server: {98AC5C33-EE18-4EC2-BE25-3B16EE8F75F1}

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.

Event Type: Error
Event Source: DCOM
Event Category: None
Event ID: 10005
Date: 28/07/2008
Time: 20:37:54
User: MR-08408BD18B88\G Stubbs
Computer: MR-08408BD18B88
Description:
DCOM got error "The service cannot be started, either because it is
disabled or because it has no enabled devices associated with it. "
attempting to start the service usnjsvc with arguments "" in order to
run the server: {98AC5C33-EE18-4EC2-BE25-3B16EE8F75F1}

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.

Event Type: Error
Event Source: DCOM
Event Category: None
Event ID: 10005
Date: 28/07/2008
Time: 20:37:43
User: MR-08408BD18B88\G Stubbs
Computer: MR-08408BD18B88
Description:
DCOM got error "The service cannot be started, either because it is
disabled or because it has no enabled devices associated with it. "
attempting to start the service usnjsvc with arguments "" in order to
run the server: {98AC5C33-EE18-4EC2-BE25-3B16EE8F75F1}

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.

Event Type: Error
Event Source: DCOM
Event Category: None
Event ID: 10005
Date: 28/07/2008
Time: 20:37:32
User: MR-08408BD18B88\G Stubbs
Computer: MR-08408BD18B88
Description:
DCOM got error "The service cannot be started, either because it is
disabled or because it has no enabled devices associated with it. "
attempting to start the service usnjsvc with arguments "" in order to
run the server: {98AC5C33-EE18-4EC2-BE25-3B16EE8F75F1}

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.

"Gerry" wrote:

Gerald

You missed this part!

Please post copies of all Error and Warning Reports appearing in the
System and Application logs in Event Viewer relating to the last
boot in normal mode .

Errors two weeks ago are of no interest. To pinpoint a current
problem you need to concentrate on current information. Restart your
computer and see what errors are reported. They need to appear in
the 5 minute time frame.

I would dump System Mechanic!

--



Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~


Gerald S wrote:
Thank you for this information and I see more than 40 errors. I have
chosen one of each type of error.
Event Type: Error
Event Source: VBRuntime
Event Category: None
Event ID: 1
Date: 13/07/2008
Time: 14:40:03
User: N/A
Computer: MR-08408BD18B88
Description:
The VB Application identified by the event source logged this
Application MSICUU: Thread ID: 3748 ,Logged:

Success:
C:\Program Files\Windows Installer Clean Up\msizap.exe TW!
{A7E4ECCA-4A8E-4258-8EC8-2DCCF5B11320}

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.


Event Type: Error
Event Source: MsiInstallerEvent Type: Error
Event Source: VBRuntime
Event Category: None
Event ID: 1
Date: 13/07/2008
Time: 14:44:48
User: N/A
Computer: MR-08408BD18B88
Description:
The VB Application identified by the event source logged this
Application MSICUU: Thread ID: 1344 ,Logged:

Failed:
C:\Program Files\Windows Installer Clean Up\msizap.exe TW!
{FE7E1DD7-EBCE-4696-ADE2-22BDBF2372DA}

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.

Event Category: None
Event ID: 1013
Date: 21/07/2008
Time: 10:07:35
User: MR-08408BD18B88\G Stubbs
Computer: MR-08408BD18B88
Description:
Product: Adobe Acrobat and Reader 8.1.2 Security Update 1 (KB403742)
-- No qualifying products found to apply this update

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 7b 36 38 34 36 33 38 39 {6846389
0008: 43 2d 42 41 43 30 2d 34 C-BAC0-4
0010: 33 37 34 2d 38 30 38 45 374-808E
0018: 2d 42 31 32 30 46 38 36 -B120F86
0020: 41 46 35 44 37 7d AF5D7}


Event Type: Error
Event Source: Application Error
Event Category: None
Event ID: 1000
Date: 27/07/2008
Time: 14:12:30
User: N/A
Computer: MR-08408BD18B88
Description:
Faulting application hpqtra08.exe, version 70.0.170.0, faulting
module hpqcxm08.dll, version 70.0.170.0, fault address 0x00004728.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 41 70 70 6c 69 63 61 74 Applicat
0008: 69 6f 6e 20 46 61 69 6c ion Fail
0010: 75 72 65 20 20 68 70 71 ure hpq
0018: 74 72 61 30 38 2e 65 78 tra08.ex
0020: 65 20 37 30 2e 30 2e 31 e 70.0.1
0028: 37 30 2e 30 20 69 6e 20 70.0 in
0030: 68 70 71 63 78 6d 30 38 hpqcxm08
0038: 2e 64 6c 6c 20 37 30 2e .dll 70.
0040: 30 2e 31 37 30 2e 30 20 0.170.0
0048: 61 74 20 6f 66 66 73 65 at offse
0050: 74 20 30 30 30 30 34 37 t 000047
0058: 32 38 0d 0a 28..




Event Type: Error
Event Source: Application Hang
Event Category: None
Event ID: 1001
Date: 28/07/2008
Time: 07:19:35
User: N/A
Computer: MR-08408BD18B88
Description:
Fault bucket 126818269.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 42 75 63 6b 65 74 3a 20 Bucket:
0008: 31 32 36 38 31 38 32 36 12681826
0010: 39 0d 0a 9..



"Gerry" wrote:




What errors appear in Event Viewer?

Please post copies of all Error and Warning Reports appearing in
the System and Application logs in Event Viewer relating to the
last boot in normal mode . No Information Reports or Duplicates
please. Indicate which also appear in a previous boot.

You can access Event Viewer by selecting Start, Control Panel,
Administrative Tools, and Event Viewer. When researching the
meaning of the error, information regarding Event ID, Source and
Description are important.

A tip for posting copies of Error Reports! Run Event Viewer and
double click on the error you want to copy. In the window, which
appears is a button resembling two pages. Click the button and
close Event Viewer.Now start your message (email) and do a paste
into the body of the message. Make sure this is the first paste
after exiting from
Event Viewer.



--



Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute


Gerald S wrote:
I have 512 mb ram

this is a new problem, the only thing I have changed is the
webcam, but if I am honest I can not remember if it was slow
starting before i added it or after, I have updated the driver
for it, creative vista webcam.

"Ken Blake, MVP" wrote:

On Mon, 28 Jul 2008 06:18:00 -0700, Gerald S
wrote:

Apologies for not supplying enough details.

Windows XP home edition service pack 2 (build 2600)
3.20 gigahertz intel pentium 4
250.05 gb usable hard drive capacity
233.06 gb hard drive free space
antivirus full scan with McAfee today.

Ken

SMSsystemAnalyzer = System Mechanic!

The second reply to your post, which obviously you have not seen!

These are the programs I have running
HDAShCut
Atiptaxx
CAMTHINS
SOUNDMAN
ALCWZRD
ALCMTR
Delay
Mixer
McAfeeDataBackup
LogOnHook
Mcagent
Dragdiag
NeroCheck
Ctfmon
SMSsystemAnalyzer
TeaTimer
HP Digital Imaging
HP Photosmart

"Ken Blake, MVP" wrote:

On Mon, 28 Jul 2008 06:18:00 -0700, Gerald S
wrote:

Apologies for not supplying enough details.

Windows XP home edition service pack 2 (build 2600)
3.20 gigahertz intel pentium 4
250.05 gb usable hard drive capacity
233.06 gb hard drive free space
antivirus full scan with McAfee today.
defraged and disk clean up performed this last weekend.
msconfig tells me there are 18 programs starting up



The number of autostarting programs is not important. Which programs
they are is what's important.

How much RAM do you have?

Is this behavior new, or has it always been slow to start?

If it's new, what have you changed recently?

Is it just slow in starting or is it slow in everything it does?



--
Regards.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~
Ken Blake, MVP wrote:
On Mon, 28 Jul 2008 23:08:29 +0100, "Gerry" wrote:

Ken

SMSsystemAnalyzer

No comment Ken on this?

I would have expected "snake oil" at least G!



Sorry, Gerry. I'm lost and don't know what you're referring to. I
don't see a reference to SMSsystemAnalyzer in what you quoted below.
Besides, I'm not familiar with it.




Ken Blake, MVP wrote:
On Mon, 28 Jul 2008 09:46:01 -0700, Gerald S
wrote:

I have 512 mb ram


It depends on what apps you run, but for most people that's
sufficient, so that's unlikely to be the problem.


this is a new problem, the only thing I have changed is the webcam,
but if I am honest I can not remember if it was slow starting
before i added it or after, I have updated the driver for it,
creative vista webcam.


You didn't answer the question "Is it just slow in starting or is it
slow in everything it does?"

My personal view is that the attention many people pay to how long
it takes to boot is unwarranted. Assuming that the computer's speed
is otherwise satisfactory, it may not be worth worrying about. Most
people start their computers once a day or even less frequently. In
the overall scheme of things, even a few minutes to start up isn't
very important. Personally I power on my computer when I get up in
the morning, then go get my coffee. When I come back, it's done
booting. I don't know how long it took to boot and I don't care.

Also tell us *which* programs start automatically.

Note that McAfee, along with Norton, is one of the worst and
worst-performing anti-virus programs that exist. That could be a
good part of your problem.

And you mention scanning for viruses, but you say nothing about what
anti-spyware protection you use. Spyware is responsible for a good
part of the performance problems you se around.


"Ken Blake, MVP" wrote:

On Mon, 28 Jul 2008 06:18:00 -0700, Gerald S
wrote:

Apologies for not supplying enough details.

Windows XP home edition service pack 2 (build 2600)
3.20 gigahertz intel pentium 4
250.05 gb usable hard drive capacity
233.06 gb hard drive free space
antivirus full scan with McAfee today.
defraged and disk clean up performed this last weekend.
msconfig tells me there are 18 programs starting up



The number of autostarting programs is not important. *Which*
programs they are is what's important.

How much RAM do you have?

Is this behavior new, or has it always been slow to start?

If it's new, what have you changed recently?

Is it just slow in starting or is it slow in everything it does?



I found one driver for my creative webcam that I updated

not sure what other information to provide.

thanks for your help

"Shenan Stanley" wrote:

Gerald S wrote:
could some one please offer some advice on my problem please.

I have windows xp home edition which is fully kept up to date,
now my computer takes so long to start up, from switching on I
get the screen with the loading bar crossing then I get a black
screen for 2 whole minutes then I get my desktop with no icons
for a further minute all in all it is almost 5 minutes before I
can use the computer.

any suggestions would be gratefully recieved

Windows XP Home Edition... Okay.

- Service pack level?...
- Running on an 400MHz processor with 64MB memory and a 10GB HDD
with less than 50MB free space?...
- Last full AntiVirus scan was performed on?... (with?...)
- Last full AntiSpyware scan was performed on?... (with?...)
- Hardware drivers are all current from the manufacturer of each
component (not Microsoft updates)?...
- Last disk cleanup and defragmentation was perfomed on what
date?...
- How many startup programs are loading?...

( In other words - more details, please. ;-) )

--
Shenan Stanley
MS-MVP
--
How To Ask Questions The Smart Way
http://www.catb.org/~esr/faqs/smart-questions.html




--
Ken Blake, Microsoft MVP - Windows Desktop Experience
Please Reply to the Newsgroup

Gerald

Change the start-up type for the "Messenger Sharing USN Journal Reader
service" to manual. Start, Control Panel, Administrative Tools,
Services. Right click on "Messenger Sharing USN Journal Reader service",
select Properties, General tab and using the scroll change the
Start-Up type to manual and click on Apply and OK. Restart the computer.

Does the computer boot quicker? Is there still an error in Event Viewer
for the latest boot?


--



Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~

Gerald S wrote:
Gerry.

I have followed your instructions, and I have found "Messenger
Sharing USN Journal Reader service" and under the general tab this is
disabled, could this be the problem ? and I do use live messenger.

thanks so much for your patience and help

"Gerry" wrote:

Gerald

What is the status of "Messenger Sharing USN Journal Reader service"?
Start, Control Panel, Administrative Tools, Services. Is it listed?

Windows Live Messenger is looking for it during the boot process and
not managing to start the Service. Do you use Windows Live Messenger?


--



Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~

Gerald S wrote:
I have re- booted and there does not seem so many errors but the pc
is still black screening and taking a good 5 mins to load. below are
the warnings and errors

Event Type: Error
Event Source: DCOM
Event Category: None
Event ID: 10005
Date: 28/07/2008
Time: 20:38:04
User: MR-08408BD18B88\G Stubbs
Computer: MR-08408BD18B88
Description:
DCOM got error "The service cannot be started, either because it is
disabled or because it has no enabled devices associated with it. "
attempting to start the service usnjsvc with arguments "" in order
to run the server: {98AC5C33-EE18-4EC2-BE25-3B16EE8F75F1}

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.

Event Type: Error
Event Source: DCOM
Event Category: None
Event ID: 10005
Date: 28/07/2008
Time: 20:37:54
User: MR-08408BD18B88\G Stubbs
Computer: MR-08408BD18B88
Description:
DCOM got error "The service cannot be started, either because it is
disabled or because it has no enabled devices associated with it. "
attempting to start the service usnjsvc with arguments "" in order
to run the server: {98AC5C33-EE18-4EC2-BE25-3B16EE8F75F1}

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.

Event Type: Error
Event Source: DCOM
Event Category: None
Event ID: 10005
Date: 28/07/2008
Time: 20:37:43
User: MR-08408BD18B88\G Stubbs
Computer: MR-08408BD18B88
Description:
DCOM got error "The service cannot be started, either because it is
disabled or because it has no enabled devices associated with it. "
attempting to start the service usnjsvc with arguments "" in order
to run the server: {98AC5C33-EE18-4EC2-BE25-3B16EE8F75F1}

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.

Event Type: Error
Event Source: DCOM
Event Category: None
Event ID: 10005
Date: 28/07/2008
Time: 20:37:32
User: MR-08408BD18B88\G Stubbs
Computer: MR-08408BD18B88
Description:
DCOM got error "The service cannot be started, either because it is
disabled or because it has no enabled devices associated with it. "
attempting to start the service usnjsvc with arguments "" in order
to run the server: {98AC5C33-EE18-4EC2-BE25-3B16EE8F75F1}

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.

"Gerry" wrote:

Gerald

You missed this part!

Please post copies of all Error and Warning Reports appearing in
the System and Application logs in Event Viewer relating to the
last boot in normal mode .

Errors two weeks ago are of no interest. To pinpoint a current
problem you need to concentrate on current information. Restart
your computer and see what errors are reported. They need to
appear in the 5 minute time frame.

I would dump System Mechanic!

--



Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~


Gerald S wrote:
Thank you for this information and I see more than 40 errors. I
have chosen one of each type of error.
Event Type: Error
Event Source: VBRuntime
Event Category: None
Event ID: 1
Date: 13/07/2008
Time: 14:40:03
User: N/A
Computer: MR-08408BD18B88
Description:
The VB Application identified by the event source logged this
Application MSICUU: Thread ID: 3748 ,Logged:

Success:
C:\Program Files\Windows Installer Clean Up\msizap.exe TW!
{A7E4ECCA-4A8E-4258-8EC8-2DCCF5B11320}

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.


Event Type: Error
Event Source: MsiInstallerEvent Type: Error
Event Source: VBRuntime
Event Category: None
Event ID: 1
Date: 13/07/2008
Time: 14:44:48
User: N/A
Computer: MR-08408BD18B88
Description:
The VB Application identified by the event source logged this
Application MSICUU: Thread ID: 1344 ,Logged:

Failed:
C:\Program Files\Windows Installer Clean Up\msizap.exe TW!
{FE7E1DD7-EBCE-4696-ADE2-22BDBF2372DA}

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.

Event Category: None
Event ID: 1013
Date: 21/07/2008
Time: 10:07:35
User: MR-08408BD18B88\G Stubbs
Computer: MR-08408BD18B88
Description:
Product: Adobe Acrobat and Reader 8.1.2 Security Update 1
(KB403742) -- No qualifying products found to apply this update

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 7b 36 38 34 36 33 38 39 {6846389
0008: 43 2d 42 41 43 30 2d 34 C-BAC0-4
0010: 33 37 34 2d 38 30 38 45 374-808E
0018: 2d 42 31 32 30 46 38 36 -B120F86
0020: 41 46 35 44 37 7d AF5D7}


Event Type: Error
Event Source: Application Error
Event Category: None
Event ID: 1000
Date: 27/07/2008
Time: 14:12:30
User: N/A
Computer: MR-08408BD18B88
Description:
Faulting application hpqtra08.exe, version 70.0.170.0, faulting
module hpqcxm08.dll, version 70.0.170.0, fault address 0x00004728.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 41 70 70 6c 69 63 61 74 Applicat
0008: 69 6f 6e 20 46 61 69 6c ion Fail
0010: 75 72 65 20 20 68 70 71 ure hpq
0018: 74 72 61 30 38 2e 65 78 tra08.ex
0020: 65 20 37 30 2e 30 2e 31 e 70.0.1
0028: 37 30 2e 30 20 69 6e 20 70.0 in
0030: 68 70 71 63 78 6d 30 38 hpqcxm08
0038: 2e 64 6c 6c 20 37 30 2e .dll 70.
0040: 30 2e 31 37 30 2e 30 20 0.170.0
0048: 61 74 20 6f 66 66 73 65 at offse
0050: 74 20 30 30 30 30 34 37 t 000047
0058: 32 38 0d 0a 28..




Event Type: Error
Event Source: Application Hang
Event Category: None
Event ID: 1001
Date: 28/07/2008
Time: 07:19:35
User: N/A
Computer: MR-08408BD18B88
Description:
Fault bucket 126818269.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 42 75 63 6b 65 74 3a 20 Bucket:
0008: 31 32 36 38 31 38 32 36 12681826
0010: 39 0d 0a 9..



"Gerry" wrote:




What errors appear in Event Viewer?

Please post copies of all Error and Warning Reports appearing in
the System and Application logs in Event Viewer relating to the
last boot in normal mode . No Information Reports or Duplicates
please. Indicate which also appear in a previous boot.

You can access Event Viewer by selecting Start, Control Panel,
Administrative Tools, and Event Viewer. When researching the
meaning of the error, information regarding Event ID, Source and
Description are important.

A tip for posting copies of Error Reports! Run Event Viewer and
double click on the error you want to copy. In the window, which
appears is a button resembling two pages. Click the button and
close Event Viewer.Now start your message (email) and do a paste
into the body of the message. Make sure this is the first paste
after exiting from
Event Viewer.



--



Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute


Gerald S wrote:
I have 512 mb ram

this is a new problem, the only thing I have changed is the
webcam, but if I am honest I can not remember if it was slow
starting before i added it or after, I have updated the driver
for it, creative vista webcam.

"Ken Blake, MVP" wrote:

On Mon, 28 Jul 2008 06:18:00 -0700, Gerald S
wrote:

Apologies for not supplying enough details.

Windows XP home edition service pack 2 (build 2600)
3.20 gigahertz intel pentium 4
250.05 gb usable hard drive capacity
233.06 gb hard drive free space
antivirus full scan with McAfee today.

Gerr,

I have dont as you suggested, changed the start up to manual rebooted and
checked the event viewer, the appears to be no errors in either application
or system on the last boot, however the start up is exactly the same length
of time, I thought you had it there.

thanks for you help to date it really is appreciated.

"Gerry" wrote:

Gerald

Change the start-up type for the "Messenger Sharing USN Journal Reader
service" to manual. Start, Control Panel, Administrative Tools,
Services. Right click on "Messenger Sharing USN Journal Reader service",
select Properties, General tab and using the scroll change the
Start-Up type to manual and click on Apply and OK. Restart the computer.

Does the computer boot quicker? Is there still an error in Event Viewer
for the latest boot?


--



Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~

Gerald S wrote:
Gerry.

I have followed your instructions, and I have found "Messenger
Sharing USN Journal Reader service" and under the general tab this is
disabled, could this be the problem ? and I do use live messenger.

thanks so much for your patience and help

"Gerry" wrote:

Gerald

What is the status of "Messenger Sharing USN Journal Reader service"?
Start, Control Panel, Administrative Tools, Services. Is it listed?

Windows Live Messenger is looking for it during the boot process and
not managing to start the Service. Do you use Windows Live Messenger?


--



Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~

Gerald S wrote:
I have re- booted and there does not seem so many errors but the pc
is still black screening and taking a good 5 mins to load. below are
the warnings and errors

Event Type: Error
Event Source: DCOM
Event Category: None
Event ID: 10005
Date: 28/07/2008
Time: 20:38:04
User: MR-08408BD18B88\G Stubbs
Computer: MR-08408BD18B88
Description:
DCOM got error "The service cannot be started, either because it is
disabled or because it has no enabled devices associated with it. "
attempting to start the service usnjsvc with arguments "" in order
to run the server: {98AC5C33-EE18-4EC2-BE25-3B16EE8F75F1}

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.

Event Type: Error
Event Source: DCOM
Event Category: None
Event ID: 10005
Date: 28/07/2008
Time: 20:37:54
User: MR-08408BD18B88\G Stubbs
Computer: MR-08408BD18B88
Description:
DCOM got error "The service cannot be started, either because it is
disabled or because it has no enabled devices associated with it. "
attempting to start the service usnjsvc with arguments "" in order
to run the server: {98AC5C33-EE18-4EC2-BE25-3B16EE8F75F1}

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.

Event Type: Error
Event Source: DCOM
Event Category: None
Event ID: 10005
Date: 28/07/2008
Time: 20:37:43
User: MR-08408BD18B88\G Stubbs
Computer: MR-08408BD18B88
Description:
DCOM got error "The service cannot be started, either because it is
disabled or because it has no enabled devices associated with it. "
attempting to start the service usnjsvc with arguments "" in order
to run the server: {98AC5C33-EE18-4EC2-BE25-3B16EE8F75F1}

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.

Event Type: Error
Event Source: DCOM
Event Category: None
Event ID: 10005
Date: 28/07/2008
Time: 20:37:32
User: MR-08408BD18B88\G Stubbs
Computer: MR-08408BD18B88
Description:
DCOM got error "The service cannot be started, either because it is
disabled or because it has no enabled devices associated with it. "
attempting to start the service usnjsvc with arguments "" in order
to run the server: {98AC5C33-EE18-4EC2-BE25-3B16EE8F75F1}

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.

"Gerry" wrote:

Gerald

You missed this part!

Please post copies of all Error and Warning Reports appearing in
the System and Application logs in Event Viewer relating to the
last boot in normal mode .

Errors two weeks ago are of no interest. To pinpoint a current
problem you need to concentrate on current information. Restart
your computer and see what errors are reported. They need to
appear in the 5 minute time frame.

I would dump System Mechanic!

--



Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~


Gerald S wrote:
Thank you for this information and I see more than 40 errors. I
have chosen one of each type of error.
Event Type: Error
Event Source: VBRuntime
Event Category: None
Event ID: 1
Date: 13/07/2008
Time: 14:40:03
User: N/A
Computer: MR-08408BD18B88
Description:
The VB Application identified by the event source logged this
Application MSICUU: Thread ID: 3748 ,Logged:

Success:
C:\Program Files\Windows Installer Clean Up\msizap.exe TW!
{A7E4ECCA-4A8E-4258-8EC8-2DCCF5B11320}

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.


Event Type: Error
Event Source: MsiInstallerEvent Type: Error
Event Source: VBRuntime
Event Category: None
Event ID: 1
Date: 13/07/2008
Time: 14:44:48
User: N/A
Computer: MR-08408BD18B88
Description:
The VB Application identified by the event source logged this
Application MSICUU: Thread ID: 1344 ,Logged:

Failed:
C:\Program Files\Windows Installer Clean Up\msizap.exe TW!
{FE7E1DD7-EBCE-4696-ADE2-22BDBF2372DA}

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.

Event Category: None
Event ID: 1013
Date: 21/07/2008
Time: 10:07:35
User: MR-08408BD18B88\G Stubbs
Computer: MR-08408BD18B88
Description:
Product: Adobe Acrobat and Reader 8.1.2 Security Update 1
(KB403742) -- No qualifying products found to apply this update

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 7b 36 38 34 36 33 38 39 {6846389
0008: 43 2d 42 41 43 30 2d 34 C-BAC0-4
0010: 33 37 34 2d 38 30 38 45 374-808E
0018: 2d 42 31 32 30 46 38 36 -B120F86
0020: 41 46 35 44 37 7d AF5D7}


Event Type: Error
Event Source: Application Error
Event Category: None
Event ID: 1000
Date: 27/07/2008
Time: 14:12:30
User: N/A
Computer: MR-08408BD18B88
Description:
Faulting application hpqtra08.exe, version 70.0.170.0, faulting
module hpqcxm08.dll, version 70.0.170.0, fault address 0x00004728.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 41 70 70 6c 69 63 61 74 Applicat
0008: 69 6f 6e 20 46 61 69 6c ion Fail
0010: 75 72 65 20 20 68 70 71 ure hpq
0018: 74 72 61 30 38 2e 65 78 tra08.ex
0020: 65 20 37 30 2e 30 2e 31 e 70.0.1
0028: 37 30 2e 30 20 69 6e 20 70.0 in
0030: 68 70 71 63 78 6d 30 38 hpqcxm08
0038: 2e 64 6c 6c 20 37 30 2e .dll 70.
0040: 30 2e 31 37 30 2e 30 20 0.170.0
0048: 61 74 20 6f 66 66 73 65 at offse
0050: 74 20 30 30 30 30 34 37 t 000047
0058: 32 38 0d 0a 28..




Event Type: Error
Event Source: Application Hang
Event Category: None
Event ID: 1001
Date: 28/07/2008
Time: 07:19:35
User: N/A
Computer: MR-08408BD18B88
Description:
Fault bucket 126818269.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 42 75 63 6b 65 74 3a 20 Bucket:
0008: 31 32 36 38 31 38 32 36 12681826
0010: 39 0d 0a 9..



"Gerry" wrote:




What errors appear in Event Viewer?

Please post copies of all Error and Warning Reports appearing in
the System and Application logs in Event Viewer relating to the
last boot in normal mode . No Information Reports or Duplicates
please. Indicate which also appear in a previous boot.

You can access Event Viewer by selecting Start, Control Panel,
Administrative Tools, and Event Viewer. When researching the
meaning of the error, information regarding Event ID, Source and
Description are important.

A tip for posting copies of Error Reports! Run Event Viewer and
double click on the error you want to copy. In the window, which
appears is a button resembling two pages. Click the button and
close Event Viewer.Now start your message (email) and do a paste
into the body of the message. Make sure this is the first paste
after exiting from
Event Viewer.

On Tue, 29 Jul 2008 06:31:55 +0100, "Gerry" wrote:

Ken

SMSsystemAnalyzer = System Mechanic!

The second reply to your post, which obviously you have not seen!


Thanks, Gerry.

Yes, System Mechanic would be a very good think to get rid of. Getting
rid of it might or might not help him with his current problem, but
getting rid of it would certainly help prevent future problems.

And yes, System Mechanic, and all such programs, are nothing but snake
oil. They do nothing useful and are far more likely to hurt you than
help you.


These are the programs I have running
HDAShCut
Atiptaxx
CAMTHINS
SOUNDMAN
ALCWZRD
ALCMTR
Delay
Mixer
McAfeeDataBackup
LogOnHook
Mcagent
Dragdiag
NeroCheck
Ctfmon
SMSsystemAnalyzer
TeaTimer
HP Digital Imaging
HP Photosmart

"Ken Blake, MVP" wrote:

On Mon, 28 Jul 2008 06:18:00 -0700, Gerald S
wrote:

Apologies for not supplying enough details.

Windows XP home edition service pack 2 (build 2600)
3.20 gigahertz intel pentium 4
250.05 gb usable hard drive capacity
233.06 gb hard drive free space
antivirus full scan with McAfee today.
defraged and disk clean up performed this last weekend.
msconfig tells me there are 18 programs starting up



The number of autostarting programs is not important. Which programs
they are is what's important.

How much RAM do you have?

Is this behavior new, or has it always been slow to start?

If it's new, what have you changed recently?

Is it just slow in starting or is it slow in everything it does?



--
Regards.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~
Ken Blake, MVP wrote:
On Mon, 28 Jul 2008 23:08:29 +0100, "Gerry" wrote:

Ken

SMSsystemAnalyzer

No comment Ken on this?

I would have expected "snake oil" at least G!



Sorry, Gerry. I'm lost and don't know what you're referring to. I
don't see a reference to SMSsystemAnalyzer in what you quoted below.
Besides, I'm not familiar with it.




Ken Blake, MVP wrote:
On Mon, 28 Jul 2008 09:46:01 -0700, Gerald S
wrote:

I have 512 mb ram


It depends on what apps you run, but for most people that's
sufficient, so that's unlikely to be the problem.


this is a new problem, the only thing I have changed is the webcam,
but if I am honest I can not remember if it was slow starting
before i added it or after, I have updated the driver for it,
creative vista webcam.


You didn't answer the question "Is it just slow in starting or is it
slow in everything it does?"

My personal view is that the attention many people pay to how long
it takes to boot is unwarranted. Assuming that the computer's speed
is otherwise satisfactory, it may not be worth worrying about. Most
people start their computers once a day or even less frequently. In
the overall scheme of things, even a few minutes to start up isn't
very important. Personally I power on my computer when I get up in
the morning, then go get my coffee. When I come back, it's done
booting. I don't know how long it took to boot and I don't care.

Also tell us *which* programs start automatically.

Note that McAfee, along with Norton, is one of the worst and
worst-performing anti-virus programs that exist. That could be a
good part of your problem.

And you mention scanning for viruses, but you say nothing about what
anti-spyware protection you use. Spyware is responsible for a good
part of the performance problems you se around.


"Ken Blake, MVP" wrote:

On Mon, 28 Jul 2008 06:18:00 -0700, Gerald S
wrote:

Apologies for not supplying enough details.

Windows XP home edition service pack 2 (build 2600)
3.20 gigahertz intel pentium 4
250.05 gb usable hard drive capacity
233.06 gb hard drive free space
antivirus full scan with McAfee today.
defraged and disk clean up performed this last weekend.
msconfig tells me there are 18 programs starting up



The number of autostarting programs is not important. *Which*
programs they are is what's important.

How much RAM do you have?

Is this behavior new, or has it always been slow to start?

If it's new, what have you changed recently?

Is it just slow in starting or is it slow in everything it does?



I found one driver for my creative webcam that I updated

not sure what other information to provide.

thanks for your help

"Shenan Stanley" wrote:

Gerald S wrote:
could some one please offer some advice on my problem please.

I have windows xp home edition which is fully kept up to date,
now my computer takes so long to start up, from switching on I
get the screen with the loading bar crossing then I get a black
screen for 2 whole minutes then I get my desktop with no icons
for a further minute all in all it is almost 5 minutes before I
can use the computer.

any suggestions would be gratefully recieved

Windows XP Home Edition... Okay.

- Service pack level?...
- Running on an 400MHz processor with 64MB memory and a 10GB HDD
with less than 50MB free space?...
- Last full AntiVirus scan was performed on?... (with?...)
- Last full AntiSpyware scan was performed on?... (with?...)
- Hardware drivers are all current from the manufacturer of each
component (not Microsoft updates)?...
- Last disk cleanup and defragmentation was perfomed on what
date?...
- How many startup programs are loading?...

( In other words - more details, please. ;-) )

--
Shenan Stanley
MS-MVP
--
How To Ask Questions The Smart Way
http://www.catb.org/~esr/faqs/smart-questions.html




--
Ken Blake, Microsoft MVP - Windows Desktop Experience
Please Reply to the Newsgroup


--
Ken Blake, Microsoft MVP - Windows Desktop Experience
Please Reply to the Newsgroup

Gerald

Try Ctrl+Alt+Delete to select Task Manager and click the Performance
Tab. Under Commit Charge what is the Total, the Limit and the Peak?

I would be interested in seeing a Disk Defragmenter report. Open Disk
Defragmenter and click on Analyse. Select View Report and
click on Save As and Save. Now find VolumeC.txt in your My Documents
Folder and post a copy. Do this before running Disk Defragmenter as it
is more informative.

Are there any yellow question marks in Device Manager? Right click on
the My Computer icon on your Desktop and select Properties,
Hardware,Device Manager. If yes what is the Device Error code?

Try this approach?
How to configure Windows XP to start in a "clean boot" state
http://support.microsoft.com/kb/310353/en-us

The underling principle on which this method is founded is that you
restrict what loads when you restart your computer adding back one item
at a time until the error occurs. The last item you add back is the
application causing the problem. This approach may not reveal the cause
of the problem as not all start up items are revealed by msconfig. If
this arises there is a further programme which can be used but let's see
if clean booting identifies the problem application.

--



Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~

Gerald S wrote:
Gerr,

I have dont as you suggested, changed the start up to manual rebooted
and checked the event viewer, the appears to be no errors in either
application or system on the last boot, however the start up is
exactly the same length of time, I thought you had it there.

thanks for you help to date it really is appreciated.

"Gerry" wrote:

Gerald

Change the start-up type for the "Messenger Sharing USN Journal
Reader service" to manual. Start, Control Panel, Administrative
Tools, Services. Right click on "Messenger Sharing USN Journal
Reader service", select Properties, General tab and using the
scroll change the Start-Up type to manual and click on Apply and OK.
Restart the computer.

Does the computer boot quicker? Is there still an error in Event
Viewer for the latest boot?


--



Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~

Gerald S wrote:
Gerry.

I have followed your instructions, and I have found "Messenger
Sharing USN Journal Reader service" and under the general tab this
is disabled, could this be the problem ? and I do use live
messenger.

thanks so much for your patience and help

"Gerry" wrote:

Gerald

What is the status of "Messenger Sharing USN Journal Reader
service"? Start, Control Panel, Administrative Tools, Services. Is
it listed?

Windows Live Messenger is looking for it during the boot process
and not managing to start the Service. Do you use Windows Live
Messenger?


--



Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~

Gerald S wrote:
I have re- booted and there does not seem so many errors but the
pc is still black screening and taking a good 5 mins to load.
below are the warnings and errors

Event Type: Error
Event Source: DCOM
Event Category: None
Event ID: 10005
Date: 28/07/2008
Time: 20:38:04
User: MR-08408BD18B88\G Stubbs
Computer: MR-08408BD18B88
Description:
DCOM got error "The service cannot be started, either because it
is disabled or because it has no enabled devices associated with
it. " attempting to start the service usnjsvc with arguments ""
in order to run the server: {98AC5C33-EE18-4EC2-BE25-3B16EE8F75F1}

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.

Event Type: Error
Event Source: DCOM
Event Category: None
Event ID: 10005
Date: 28/07/2008
Time: 20:37:54
User: MR-08408BD18B88\G Stubbs
Computer: MR-08408BD18B88
Description:
DCOM got error "The service cannot be started, either because it
is disabled or because it has no enabled devices associated with
it. " attempting to start the service usnjsvc with arguments ""
in order to run the server: {98AC5C33-EE18-4EC2-BE25-3B16EE8F75F1}

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.

Event Type: Error
Event Source: DCOM
Event Category: None
Event ID: 10005
Date: 28/07/2008
Time: 20:37:43
User: MR-08408BD18B88\G Stubbs
Computer: MR-08408BD18B88
Description:
DCOM got error "The service cannot be started, either because it
is disabled or because it has no enabled devices associated with
it. " attempting to start the service usnjsvc with arguments ""
in order to run the server: {98AC5C33-EE18-4EC2-BE25-3B16EE8F75F1}

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.

Event Type: Error
Event Source: DCOM
Event Category: None
Event ID: 10005
Date: 28/07/2008
Time: 20:37:32
User: MR-08408BD18B88\G Stubbs
Computer: MR-08408BD18B88
Description:
DCOM got error "The service cannot be started, either because it
is disabled or because it has no enabled devices associated with
it. " attempting to start the service usnjsvc with arguments ""
in order to run the server: {98AC5C33-EE18-4EC2-BE25-3B16EE8F75F1}

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.

"Gerry" wrote:

Gerald

You missed this part!

Please post copies of all Error and Warning Reports appearing in
the System and Application logs in Event Viewer relating to the
last boot in normal mode .

Errors two weeks ago are of no interest. To pinpoint a current
problem you need to concentrate on current information. Restart
your computer and see what errors are reported. They need to
appear in the 5 minute time frame.

I would dump System Mechanic!

--



Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~


Gerald S wrote:
Thank you for this information and I see more than 40 errors. I
have chosen one of each type of error.
Event Type: Error
Event Source: VBRuntime
Event Category: None
Event ID: 1
Date: 13/07/2008
Time: 14:40:03
User: N/A
Computer: MR-08408BD18B88
Description:
The VB Application identified by the event source logged this
Application MSICUU: Thread ID: 3748 ,Logged:

Success:
C:\Program Files\Windows Installer Clean Up\msizap.exe TW!
{A7E4ECCA-4A8E-4258-8EC8-2DCCF5B11320}

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.


Event Type: Error
Event Source: MsiInstallerEvent Type: Error
Event Source: VBRuntime
Event Category: None
Event ID: 1
Date: 13/07/2008
Time: 14:44:48
User: N/A
Computer: MR-08408BD18B88
Description:
The VB Application identified by the event source logged this
Application MSICUU: Thread ID: 1344 ,Logged:

Failed:
C:\Program Files\Windows Installer Clean Up\msizap.exe TW!
{FE7E1DD7-EBCE-4696-ADE2-22BDBF2372DA}

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.

Event Category: None
Event ID: 1013
Date: 21/07/2008
Time: 10:07:35
User: MR-08408BD18B88\G Stubbs
Computer: MR-08408BD18B88
Description:
Product: Adobe Acrobat and Reader 8.1.2 Security Update 1
(KB403742) -- No qualifying products found to apply this update

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 7b 36 38 34 36 33 38 39 {6846389
0008: 43 2d 42 41 43 30 2d 34 C-BAC0-4
0010: 33 37 34 2d 38 30 38 45 374-808E
0018: 2d 42 31 32 30 46 38 36 -B120F86
0020: 41 46 35 44 37 7d AF5D7}


Event Type: Error
Event Source: Application Error
Event Category: None
Event ID: 1000
Date: 27/07/2008
Time: 14:12:30
User: N/A
Computer: MR-08408BD18B88
Description:
Faulting application hpqtra08.exe, version 70.0.170.0, faulting
module hpqcxm08.dll, version 70.0.170.0, fault address
0x00004728.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 41 70 70 6c 69 63 61 74 Applicat
0008: 69 6f 6e 20 46 61 69 6c ion Fail
0010: 75 72 65 20 20 68 70 71 ure hpq
0018: 74 72 61 30 38 2e 65 78 tra08.ex
0020: 65 20 37 30 2e 30 2e 31 e 70.0.1
0028: 37 30 2e 30 20 69 6e 20 70.0 in
0030: 68 70 71 63 78 6d 30 38 hpqcxm08
0038: 2e 64 6c 6c 20 37 30 2e .dll 70.
0040: 30 2e 31 37 30 2e 30 20 0.170.0
0048: 61 74 20 6f 66 66 73 65 at offse
0050: 74 20 30 30 30 30 34 37 t 000047
0058: 32 38 0d 0a 28..




Event Type: Error
Event Source: Application Hang
Event Category: None
Event ID: 1001
Date: 28/07/2008
Time: 07:19:35
User: N/A
Computer: MR-08408BD18B88
Description:
Fault bucket 126818269.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 42 75 63 6b 65 74 3a 20 Bucket:
0008: 31 32 36 38 31 38 32 36 12681826
0010: 39 0d 0a 9..



"Gerry" wrote:




What errors appear in Event Viewer?

Please post copies of all Error and Warning Reports appearing
in the System and Application logs in Event Viewer relating to
the last boot in normal mode . No Information Reports or
Duplicates please. Indicate which also appear in a previous
boot.

You can access Event Viewer by selecting Start, Control Panel,
Administrative Tools, and Event Viewer. When researching the
meaning of the error, information regarding Event ID, Source
and Description are important.

A tip for posting copies of Error Reports! Run Event Viewer and
double click on the error you want to copy. In the window,
which appears is a button resembling two pages. Click the
button and close Event Viewer.Now start your message (email)
and do a paste into the body of the message. Make sure this is
the first paste after exiting from
Event Viewer.

Gerry,

you must have the patience of a saint.

Total.528016
Limit. 1528284
Peak. 578416

There are no yellow question marks in device manager.

I have done the clean boot method also followed step for of that and un
checked "Load System Services"

My disc deframenter keeps giving me the message that is is not responding. I
am unable to give you that report.

from all my restarts on following these instructions, I have checked the
error logs and i have posted these below, if they shed any light on the
problem.

cor I will be an expert of finding my way round a computer before long, if I
wasnt so long in the tooth.

Event Type: Warning
Event Source: Userenv
Event Category: None
Event ID: 1517
Date: 29/07/2008
Time: 19:39:28
User: NT AUTHORITY\SYSTEM
Computer: MR-08408BD18B88
Description:
Windows saved user MR-08408BD18B88\G Stubbs registry while an application or
service was still using the registry during log off. The memory used by the
user's registry has not been freed. The registry will be unloaded when it is
no longer in use.

This is often caused by services running as a user account, try configuring
the services to run in either the LocalService or NetworkService account.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.

Event Type: Error
Event Source: Application Hang
Event Category: None
Event ID: 1001
Date: 29/07/2008
Time: 19:15:28
User: N/A
Computer: MR-08408BD18B88
Description:
Fault bucket 126818269.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 42 75 63 6b 65 74 3a 20 Bucket:
0008: 31 32 36 38 31 38 32 36 12681826
0010: 39 0d 0a 9..

Event Type: Error
Event Source: Application Hang
Event Category: (101)
Event ID: 1002
Date: 29/07/2008
Time: 19:15:12
User: N/A
Computer: MR-08408BD18B88
Description:
Hanging application mmc.exe, version 5.1.2600.2180, hang module hungapp,
version 0.0.0.0, hang address 0x00000000.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 41 70 70 6c 69 63 61 74 Applicat
0008: 69 6f 6e 20 48 61 6e 67 ion Hang
0010: 20 20 6d 6d 63 2e 65 78 mmc.ex
0018: 65 20 35 2e 31 2e 32 36 e 5.1.26
0020: 30 30 2e 32 31 38 30 20 00.2180
0028: 69 6e 20 68 75 6e 67 61 in hunga
0030: 70 70 20 30 2e 30 2e 30 pp 0.0.0
0038: 2e 30 20 61 74 20 6f 66 .0 at of
0040: 66 73 65 74 20 30 30 30 fset 000
0048: 30 30 30 30 30 00000 Event Type: Error
Event Source: Application Hang
Event Category: None
Event ID: 1001
Date: 29/07/2008
Time: 19:14:13
User: N/A
Computer: MR-08408BD18B88
Description:
Fault bucket 126818269.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 42 75 63 6b 65 74 3a 20 Bucket:
0008: 31 32 36 38 31 38 32 36 12681826
0010: 39 0d 0a 9..
Event Type: Error
Event Source: Application Hang
Event Category: (101)
Event ID: 1002
Date: 29/07/2008
Time: 19:13:58
User: N/A
Computer: MR-08408BD18B88
Description:
Hanging application mmc.exe, version 5.1.2600.2180, hang module hungapp,
version 0.0.0.0, hang address 0x00000000.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 41 70 70 6c 69 63 61 74 Applicat
0008: 69 6f 6e 20 48 61 6e 67 ion Hang
0010: 20 20 6d 6d 63 2e 65 78 mmc.ex
0018: 65 20 35 2e 31 2e 32 36 e 5.1.26
0020: 30 30 2e 32 31 38 30 20 00.2180
0028: 69 6e 20 68 75 6e 67 61 in hunga
0030: 70 70 20 30 2e 30 2e 30 pp 0.0.0
0038: 2e 30 20 61 74 20 6f 66 .0 at of
0040: 66 73 65 74 20 30 30 30 fset 000
0048: 30 30 30 30 30 00000


Event Type: Error
Event Source: DCOM
Event Category: None
Event ID: 10005
Date: 29/07/2008
Time: 19:46:37
User: MR-08408BD18B88\G Stubbs
Computer: MR-08408BD18B88
Description:
DCOM got error "The service cannot be started, either because it is disabled
or because it has no enabled devices associated with it. " attempting to
start the service McMSCSvc with arguments "" in order to run the server:
{03082469-BA75-44A5-89CB-D187F313E572}

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.



"Gerry" wrote:

Gerald

Try Ctrl+Alt+Delete to select Task Manager and click the Performance
Tab. Under Commit Charge what is the Total, the Limit and the Peak?

I would be interested in seeing a Disk Defragmenter report. Open Disk
Defragmenter and click on Analyse. Select View Report and
click on Save As and Save. Now find VolumeC.txt in your My Documents
Folder and post a copy. Do this before running Disk Defragmenter as it
is more informative.

Are there any yellow question marks in Device Manager? Right click on
the My Computer icon on your Desktop and select Properties,
Hardware,Device Manager. If yes what is the Device Error code?

Try this approach?
How to configure Windows XP to start in a "clean boot" state
http://support.microsoft.com/kb/310353/en-us

The underling principle on which this method is founded is that you
restrict what loads when you restart your computer adding back one item
at a time until the error occurs. The last item you add back is the
application causing the problem. This approach may not reveal the cause
of the problem as not all start up items are revealed by msconfig. If
this arises there is a further programme which can be used but let's see
if clean booting identifies the problem application.

--



Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~

Gerald S wrote:
Gerr,

I have dont as you suggested, changed the start up to manual rebooted
and checked the event viewer, the appears to be no errors in either
application or system on the last boot, however the start up is
exactly the same length of time, I thought you had it there.

thanks for you help to date it really is appreciated.

"Gerry" wrote:

Gerald

Change the start-up type for the "Messenger Sharing USN Journal
Reader service" to manual. Start, Control Panel, Administrative
Tools, Services. Right click on "Messenger Sharing USN Journal
Reader service", select Properties, General tab and using the
scroll change the Start-Up type to manual and click on Apply and OK.
Restart the computer.

Does the computer boot quicker? Is there still an error in Event
Viewer for the latest boot?


--



Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~

Gerald S wrote:
Gerry.

I have followed your instructions, and I have found "Messenger
Sharing USN Journal Reader service" and under the general tab this
is disabled, could this be the problem ? and I do use live
messenger.

thanks so much for your patience and help

"Gerry" wrote:

Gerald

What is the status of "Messenger Sharing USN Journal Reader
service"? Start, Control Panel, Administrative Tools, Services. Is
it listed?

Windows Live Messenger is looking for it during the boot process
and not managing to start the Service. Do you use Windows Live
Messenger?


--



Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~

Gerald S wrote:
I have re- booted and there does not seem so many errors but the
pc is still black screening and taking a good 5 mins to load.
below are the warnings and errors

Event Type: Error
Event Source: DCOM
Event Category: None
Event ID: 10005
Date: 28/07/2008
Time: 20:38:04
User: MR-08408BD18B88\G Stubbs
Computer: MR-08408BD18B88
Description:
DCOM got error "The service cannot be started, either because it
is disabled or because it has no enabled devices associated with
it. " attempting to start the service usnjsvc with arguments ""
in order to run the server: {98AC5C33-EE18-4EC2-BE25-3B16EE8F75F1}

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.

Event Type: Error
Event Source: DCOM
Event Category: None
Event ID: 10005
Date: 28/07/2008
Time: 20:37:54
User: MR-08408BD18B88\G Stubbs
Computer: MR-08408BD18B88
Description:
DCOM got error "The service cannot be started, either because it
is disabled or because it has no enabled devices associated with
it. " attempting to start the service usnjsvc with arguments ""
in order to run the server: {98AC5C33-EE18-4EC2-BE25-3B16EE8F75F1}

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.

Event Type: Error
Event Source: DCOM
Event Category: None
Event ID: 10005
Date: 28/07/2008
Time: 20:37:43
User: MR-08408BD18B88\G Stubbs
Computer: MR-08408BD18B88
Description:
DCOM got error "The service cannot be started, either because it
is disabled or because it has no enabled devices associated with
it. " attempting to start the service usnjsvc with arguments ""
in order to run the server: {98AC5C33-EE18-4EC2-BE25-3B16EE8F75F1}

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.

Event Type: Error
Event Source: DCOM
Event Category: None
Event ID: 10005
Date: 28/07/2008
Time: 20:37:32
User: MR-08408BD18B88\G Stubbs
Computer: MR-08408BD18B88
Description:
DCOM got error "The service cannot be started, either because it
is disabled or because it has no enabled devices associated with
it. " attempting to start the service usnjsvc with arguments ""
in order to run the server: {98AC5C33-EE18-4EC2-BE25-3B16EE8F75F1}

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.

"Gerry" wrote:

Gerald

You missed this part!

Please post copies of all Error and Warning Reports appearing in
the System and Application logs in Event Viewer relating to the
last boot in normal mode .

Errors two weeks ago are of no interest. To pinpoint a current
problem you need to concentrate on current information. Restart
your computer and see what errors are reported. They need to
appear in the 5 minute time frame.

I would dump System Mechanic!

--



Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~


Gerald S wrote:
Thank you for this information and I see more than 40 errors. I
have chosen one of each type of error.
Event Type: Error
Event Source: VBRuntime
Event Category: None
Event ID: 1
Date: 13/07/2008
Time: 14:40:03
User: N/A
Computer: MR-08408BD18B88
Description:
The VB Application identified by the event source logged this
Application MSICUU: Thread ID: 3748 ,Logged:

Success:
C:\Program Files\Windows Installer Clean Up\msizap.exe TW!
{A7E4ECCA-4A8E-4258-8EC8-2DCCF5B11320}

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.


Event Type: Error
Event Source: MsiInstallerEvent Type: Error
Event Source: VBRuntime
Event Category: None
Event ID: 1
Date: 13/07/2008
Time: 14:44:48
User: N/A
Computer: MR-08408BD18B88
Description:
The VB Application identified by the event source logged this
Application MSICUU: Thread ID: 1344 ,Logged:

Failed:
C:\Program Files\Windows Installer Clean Up\msizap.exe TW!
{FE7E1DD7-EBCE-4696-ADE2-22BDBF2372DA}

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.

Event Category: None
Event ID: 1013
Date: 21/07/2008
Time: 10:07:35
User: MR-08408BD18B88\G Stubbs
Computer: MR-08408BD18B88
Description:
Product: Adobe Acrobat and Reader 8.1.2 Security Update 1
(KB403742) -- No qualifying products found to apply this update

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 7b 36 38 34 36 33 38 39 {6846389
0008: 43 2d 42 41 43 30 2d 34 C-BAC0-4
0010: 33 37 34 2d 38 30 38 45 374-808E
0018: 2d 42 31 32 30 46 38 36 -B120F86
0020: 41 46 35 44 37 7d AF5D7}


Event Type: Error
Event Source: Application Error
Event Category: None
Event ID: 1000
Date: 27/07/2008
Time: 14:12:30
User: N/A
Computer: MR-08408BD18B88
Description:
Faulting application hpqtra08.exe, version 70.0.170.0, faulting
module hpqcxm08.dll, version 70.0.170.0, fault address
0x00004728.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 41 70 70 6c 69 63 61 74 Applicat
0008: 69 6f 6e 20 46 61 69 6c ion Fail
0010: 75 72 65 20 20 68 70 71 ure hpq

Gerald

What is the precise version of McAfee you have? McAfee does require a
fair amount of memory.

You should be able to gather more information from Task Manager. With
the Processes tab open select View, Select, Columns and check the boxes
before Peak Memory Usage and Virtual Memory size. What are the figures
for the 6 processes using the largest amounts?

After trying the Clean Boot method did you reset the system to boot in
normal mode?

Steps to configure Windows to use a Normal startup state
1.Click Start, click Run, type msconfig, and then click OK.
The System Configuration Utility dialog box appears.
2.Click the General tab, click Normal Startup - load all device drivers
and services, and then click OK.
3.When you are prompted, click Restart to restart the computer.

You need to be able to get Disk Defragmenter to work.

Select Start, All Programs, Accessories, System Tools, Disk CleanUp to
Empty your Recycle Bin and Remove Temporary Internet Files. Also
select Start, All Programs, accessories, System Tools, Disk CleanUp,
More Options, System Restore and remove all but the latest System
Restore point. Run Disk Defragmenter.


--



Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~

Gerald S wrote:
Gerry,

you must have the patience of a saint.

Total.528016
Limit. 1528284
Peak. 578416

There are no yellow question marks in device manager.

I have done the clean boot method also followed step for of that and
un checked "Load System Services"

My disc deframenter keeps giving me the message that is is not
responding. I am unable to give you that report.

from all my restarts on following these instructions, I have checked
the error logs and i have posted these below, if they shed any light
on the problem.

cor I will be an expert of finding my way round a computer before
long, if I wasnt so long in the tooth.

Event Type: Warning
Event Source: Userenv
Event Category: None
Event ID: 1517
Date: 29/07/2008
Time: 19:39:28
User: NT AUTHORITY\SYSTEM
Computer: MR-08408BD18B88
Description:
Windows saved user MR-08408BD18B88\G Stubbs registry while an
application or service was still using the registry during log off.
The memory used by the user's registry has not been freed. The
registry will be unloaded when it is no longer in use.

This is often caused by services running as a user account, try
configuring the services to run in either the LocalService or
NetworkService account.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.

Event Type: Error
Event Source: Application Hang
Event Category: None
Event ID: 1001
Date: 29/07/2008
Time: 19:15:28
User: N/A
Computer: MR-08408BD18B88
Description:
Fault bucket 126818269.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 42 75 63 6b 65 74 3a 20 Bucket:
0008: 31 32 36 38 31 38 32 36 12681826
0010: 39 0d 0a 9..

Event Type: Error
Event Source: Application Hang
Event Category: (101)
Event ID: 1002
Date: 29/07/2008
Time: 19:15:12
User: N/A
Computer: MR-08408BD18B88
Description:
Hanging application mmc.exe, version 5.1.2600.2180, hang module
hungapp, version 0.0.0.0, hang address 0x00000000.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 41 70 70 6c 69 63 61 74 Applicat
0008: 69 6f 6e 20 48 61 6e 67 ion Hang
0010: 20 20 6d 6d 63 2e 65 78 mmc.ex
0018: 65 20 35 2e 31 2e 32 36 e 5.1.26
0020: 30 30 2e 32 31 38 30 20 00.2180
0028: 69 6e 20 68 75 6e 67 61 in hunga
0030: 70 70 20 30 2e 30 2e 30 pp 0.0.0
0038: 2e 30 20 61 74 20 6f 66 .0 at of
0040: 66 73 65 74 20 30 30 30 fset 000
0048: 30 30 30 30 30 00000 Event Type: Error
Event Source: Application Hang
Event Category: None
Event ID: 1001
Date: 29/07/2008
Time: 19:14:13
User: N/A
Computer: MR-08408BD18B88
Description:
Fault bucket 126818269.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 42 75 63 6b 65 74 3a 20 Bucket:
0008: 31 32 36 38 31 38 32 36 12681826
0010: 39 0d 0a 9..
Event Type: Error
Event Source: Application Hang
Event Category: (101)
Event ID: 1002
Date: 29/07/2008
Time: 19:13:58
User: N/A
Computer: MR-08408BD18B88
Description:
Hanging application mmc.exe, version 5.1.2600.2180, hang module
hungapp, version 0.0.0.0, hang address 0x00000000.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 41 70 70 6c 69 63 61 74 Applicat
0008: 69 6f 6e 20 48 61 6e 67 ion Hang
0010: 20 20 6d 6d 63 2e 65 78 mmc.ex
0018: 65 20 35 2e 31 2e 32 36 e 5.1.26
0020: 30 30 2e 32 31 38 30 20 00.2180
0028: 69 6e 20 68 75 6e 67 61 in hunga
0030: 70 70 20 30 2e 30 2e 30 pp 0.0.0
0038: 2e 30 20 61 74 20 6f 66 .0 at of
0040: 66 73 65 74 20 30 30 30 fset 000
0048: 30 30 30 30 30 00000


Event Type: Error
Event Source: DCOM
Event Category: None
Event ID: 10005
Date: 29/07/2008
Time: 19:46:37
User: MR-08408BD18B88\G Stubbs
Computer: MR-08408BD18B88
Description:
DCOM got error "The service cannot be started, either because it is
disabled or because it has no enabled devices associated with it. "
attempting to start the service McMSCSvc with arguments "" in order
to run the server: {03082469-BA75-44A5-89CB-D187F313E572}

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.



"Gerry" wrote:

Gerald

Try Ctrl+Alt+Delete to select Task Manager and click the Performance
Tab. Under Commit Charge what is the Total, the Limit and the Peak?

I would be interested in seeing a Disk Defragmenter report. Open
Disk Defragmenter and click on Analyse. Select View Report and
click on Save As and Save. Now find VolumeC.txt in your My Documents
Folder and post a copy. Do this before running Disk Defragmenter as
it is more informative.

Are there any yellow question marks in Device Manager? Right click on
the My Computer icon on your Desktop and select Properties,
Hardware,Device Manager. If yes what is the Device Error code?

Try this approach?
How to configure Windows XP to start in a "clean boot" state
http://support.microsoft.com/kb/310353/en-us

The underling principle on which this method is founded is that you
restrict what loads when you restart your computer adding back one
item at a time until the error occurs. The last item you add back is
the application causing the problem. This approach may not reveal
the cause of the problem as not all start up items are revealed by
msconfig. If this arises there is a further programme which can be
used but let's see if clean booting identifies the problem
application.

--



Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~

Gerald S wrote:
Gerr,

I have dont as you suggested, changed the start up to manual
rebooted and checked the event viewer, the appears to be no errors
in either application or system on the last boot, however the start
up is exactly the same length of time, I thought you had it there.

thanks for you help to date it really is appreciated.

"Gerry" wrote:

Gerald

Change the start-up type for the "Messenger Sharing USN Journal
Reader service" to manual. Start, Control Panel, Administrative
Tools, Services. Right click on "Messenger Sharing USN Journal
Reader service", select Properties, General tab and using the
scroll change the Start-Up type to manual and click on Apply and
OK. Restart the computer.

Does the computer boot quicker? Is there still an error in Event
Viewer for the latest boot?


--



Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~

Gerald S wrote:
Gerry.

I have followed your instructions, and I have found "Messenger
Sharing USN Journal Reader service" and under the general tab this
is disabled, could this be the problem ? and I do use live
messenger.

thanks so much for your patience and help

"Gerry" wrote:

Gerald

What is the status of "Messenger Sharing USN Journal Reader
service"? Start, Control Panel, Administrative Tools, Services.
Is it listed?

Windows Live Messenger is looking for it during the boot process
and not managing to start the Service. Do you use Windows Live
Messenger?


--



Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~

Gerald S wrote:
I have re- booted and there does not seem so many errors but the
pc is still black screening and taking a good 5 mins to load.
below are the warnings and errors

Event Type: Error
Event Source: DCOM
Event Category: None
Event ID: 10005
Date: 28/07/2008
Time: 20:38:04
User: MR-08408BD18B88\G Stubbs
Computer: MR-08408BD18B88
Description:
DCOM got error "The service cannot be started, either because it
is disabled or because it has no enabled devices associated with
it. " attempting to start the service usnjsvc with arguments ""
in order to run the server:
{98AC5C33-EE18-4EC2-BE25-3B16EE8F75F1}

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.

Event Type: Error
Event Source: DCOM
Event Category: None
Event ID: 10005
Date: 28/07/2008
Time: 20:37:54
User: MR-08408BD18B88\G Stubbs
Computer: MR-08408BD18B88
Description:
DCOM got error "The service cannot be started, either because it
is disabled or because it has no enabled devices associated with
it. " attempting to start the service usnjsvc with arguments ""
in order to run the server:
{98AC5C33-EE18-4EC2-BE25-3B16EE8F75F1}

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.

Event Type: Error
Event Source: DCOM
Event Category: None
Event ID: 10005
Date: 28/07/2008
Time: 20:37:43
User: MR-08408BD18B88\G Stubbs
Computer: MR-08408BD18B88
Description:
DCOM got error "The service cannot be started, either because it
is disabled or because it has no enabled devices associated with
it. " attempting to start the service usnjsvc with arguments ""
in order to run the server:
{98AC5C33-EE18-4EC2-BE25-3B16EE8F75F1}

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.

Event Type: Error
Event Source: DCOM
Event Category: None
Event ID: 10005
Date: 28/07/2008
Time: 20:37:32
User: MR-08408BD18B88\G Stubbs
Computer: MR-08408BD18B88
Description:
DCOM got error "The service cannot be started, either because it
is disabled or because it has no enabled devices associated with
it. " attempting to start the service usnjsvc with arguments ""
in order to run the server:
{98AC5C33-EE18-4EC2-BE25-3B16EE8F75F1}

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.

"Gerry" wrote:

Gerald

You missed this part!

Please post copies of all Error and Warning Reports appearing
in the System and Application logs in Event Viewer relating to
the last boot in normal mode .

Errors two weeks ago are of no interest. To pinpoint a current
problem you need to concentrate on current information. Restart
your computer and see what errors are reported. They need to
appear in the 5 minute time frame.

I would dump System Mechanic!

--



Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~


Gerald S wrote:
Thank you for this information and I see more than 40 errors.
I have chosen one of each type of error.
Event Type: Error
Event Source: VBRuntime
Event Category: None
Event ID: 1
Date: 13/07/2008
Time: 14:40:03
User: N/A
Computer: MR-08408BD18B88
Description:
The VB Application identified by the event source logged this
Application MSICUU: Thread ID: 3748 ,Logged:

Success:
C:\Program Files\Windows Installer Clean Up\msizap.exe TW!
{A7E4ECCA-4A8E-4258-8EC8-2DCCF5B11320}

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.


Event Type: Error
Event Source: MsiInstallerEvent Type: Error
Event Source: VBRuntime
Event Category: None
Event ID: 1
Date: 13/07/2008
Time: 14:44:48
User: N/A
Computer: MR-08408BD18B88
Description:
The VB Application identified by the event source logged this
Application MSICUU: Thread ID: 1344 ,Logged:

Failed:
C:\Program Files\Windows Installer Clean Up\msizap.exe TW!
{FE7E1DD7-EBCE-4696-ADE2-22BDBF2372DA}

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.

Event Category: None
Event ID: 1013
Date: 21/07/2008
Time: 10:07:35
User: MR-08408BD18B88\G Stubbs
Computer: MR-08408BD18B88
Description:
Product: Adobe Acrobat and Reader 8.1.2 Security Update 1
(KB403742) -- No qualifying products found to apply this
update

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 7b 36 38 34 36 33 38 39 {6846389
0008: 43 2d 42 41 43 30 2d 34 C-BAC0-4
0010: 33 37 34 2d 38 30 38 45 374-808E
0018: 2d 42 31 32 30 46 38 36 -B120F86
0020: 41 46 35 44 37 7d AF5D7}


Event Type: Error
Event Source: Application Error
Event Category: None
Event ID: 1000
Date: 27/07/2008
Time: 14:12:30
User: N/A
Computer: MR-08408BD18B88
Description:
Faulting application hpqtra08.exe, version 70.0.170.0,
faulting module hpqcxm08.dll, version 70.0.170.0, fault
address 0x00004728.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 41 70 70 6c 69 63 61 74 Applicat
0008: 69 6f 6e 20 46 61 69 6c ion Fail
0010: 75 72 65 20 20 68 70 71 ure hpq

"Gerald S" wrote in message
...
Apologies for not supplying enough details.

Windows XP home edition service pack 2 (build 2600)
3.20 gigahertz intel pentium 4
250.05 gb usable hard drive capacity
233.06 gb hard drive free space
antivirus full scan with McAfee today.

McAfee is the reason your PC is slow to start (I'll bet it is configured
to scan certain things every time you boot up). Uninstall it (removing
every trace) and you will notice a big improvement).

And since McAfee tends to keep its hooks in the OS (like Norton), you
will need to run the special removal tool (MCPR.exe):

http://service.mcafee.com/FAQDocumen...107083&lc=1033

Replace with something much lighter like Avast. Free version available:

http://www.avast.com/eng/download-avast-home.html

Choose the cutom installation because email scanning (Internet Mail and
Outlook/Exchange) is redundant and resource-consuming.

Good luck.

Ken / Gerry,

Thank you for this information, I will be dumping the snake in the works and
uninstall system machanic as soon as I get in from work today, however this
had a pop up blocker with it and I never ever got bothered with pop ups, is
there something else I can use to replace it.

many thanks for the support

"Ken Blake, MVP" wrote:

On Tue, 29 Jul 2008 06:31:55 +0100, "Gerry" wrote:

Ken

SMSsystemAnalyzer = System Mechanic!

The second reply to your post, which obviously you have not seen!


Thanks, Gerry.

Yes, System Mechanic would be a very good think to get rid of. Getting
rid of it might or might not help him with his current problem, but
getting rid of it would certainly help prevent future problems.

And yes, System Mechanic, and all such programs, are nothing but snake
oil. They do nothing useful and are far more likely to hurt you than
help you.


These are the programs I have running
HDAShCut
Atiptaxx
CAMTHINS
SOUNDMAN
ALCWZRD
ALCMTR
Delay
Mixer
McAfeeDataBackup
LogOnHook
Mcagent
Dragdiag
NeroCheck
Ctfmon
SMSsystemAnalyzer
TeaTimer
HP Digital Imaging
HP Photosmart

"Ken Blake, MVP" wrote:

On Mon, 28 Jul 2008 06:18:00 -0700, Gerald S
wrote:

Apologies for not supplying enough details.

Windows XP home edition service pack 2 (build 2600)
3.20 gigahertz intel pentium 4
250.05 gb usable hard drive capacity
233.06 gb hard drive free space
antivirus full scan with McAfee today.
defraged and disk clean up performed this last weekend.
msconfig tells me there are 18 programs starting up



The number of autostarting programs is not important. Which programs
they are is what's important.

How much RAM do you have?

Is this behavior new, or has it always been slow to start?

If it's new, what have you changed recently?

Is it just slow in starting or is it slow in everything it does?



--
Regards.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~
Ken Blake, MVP wrote:
On Mon, 28 Jul 2008 23:08:29 +0100, "Gerry" wrote:

Ken

SMSsystemAnalyzer

No comment Ken on this?

I would have expected "snake oil" at least G!



Sorry, Gerry. I'm lost and don't know what you're referring to. I
don't see a reference to SMSsystemAnalyzer in what you quoted below.
Besides, I'm not familiar with it.




Ken Blake, MVP wrote:
On Mon, 28 Jul 2008 09:46:01 -0700, Gerald S
wrote:

I have 512 mb ram


It depends on what apps you run, but for most people that's
sufficient, so that's unlikely to be the problem.


this is a new problem, the only thing I have changed is the webcam,
but if I am honest I can not remember if it was slow starting
before i added it or after, I have updated the driver for it,
creative vista webcam.


You didn't answer the question "Is it just slow in starting or is it
slow in everything it does?"

My personal view is that the attention many people pay to how long
it takes to boot is unwarranted. Assuming that the computer's speed
is otherwise satisfactory, it may not be worth worrying about. Most
people start their computers once a day or even less frequently. In
the overall scheme of things, even a few minutes to start up isn't
very important. Personally I power on my computer when I get up in
the morning, then go get my coffee. When I come back, it's done
booting. I don't know how long it took to boot and I don't care.

Also tell us *which* programs start automatically.

Note that McAfee, along with Norton, is one of the worst and
worst-performing anti-virus programs that exist. That could be a
good part of your problem.

And you mention scanning for viruses, but you say nothing about what
anti-spyware protection you use. Spyware is responsible for a good
part of the performance problems you se around.


"Ken Blake, MVP" wrote:

On Mon, 28 Jul 2008 06:18:00 -0700, Gerald S
wrote:

Apologies for not supplying enough details.

Windows XP home edition service pack 2 (build 2600)
3.20 gigahertz intel pentium 4
250.05 gb usable hard drive capacity
233.06 gb hard drive free space
antivirus full scan with McAfee today.
defraged and disk clean up performed this last weekend.
msconfig tells me there are 18 programs starting up



The number of autostarting programs is not important. *Which*
programs they are is what's important.

How much RAM do you have?

Is this behavior new, or has it always been slow to start?

If it's new, what have you changed recently?

Is it just slow in starting or is it slow in everything it does?



I found one driver for my creative webcam that I updated

not sure what other information to provide.

thanks for your help

"Shenan Stanley" wrote:

Gerald S wrote:
could some one please offer some advice on my problem please.

I have windows xp home edition which is fully kept up to date,
now my computer takes so long to start up, from switching on I
get the screen with the loading bar crossing then I get a black
screen for 2 whole minutes then I get my desktop with no icons
for a further minute all in all it is almost 5 minutes before I
can use the computer.

any suggestions would be gratefully recieved

Windows XP Home Edition... Okay.

- Service pack level?...
- Running on an 400MHz processor with 64MB memory and a 10GB HDD
with less than 50MB free space?...
- Last full AntiVirus scan was performed on?... (with?...)
- Last full AntiSpyware scan was performed on?... (with?...)
- Hardware drivers are all current from the manufacturer of each
component (not Microsoft updates)?...
- Last disk cleanup and defragmentation was perfomed on what
date?...
- How many startup programs are loading?...

( In other words - more details, please. ;-) )

--
Shenan Stanley
MS-MVP
--
How To Ask Questions The Smart Way
http://www.catb.org/~esr/faqs/smart-questions.html




--
Ken Blake, Microsoft MVP - Windows Desktop Experience
Please Reply to the Newsgroup


--
Ken Blake, Microsoft MVP - Windows Desktop Experience
Please Reply to the Newsgroup

Gerry,

dfrgntfs.exe 74,464
TeaTimer.exe 33,012
Mcshield. exe 28,340
SkypePM exe 20,728
Skype. exe 31,320
svchost.exe 15,520

I hope these are the fiqures you meant ?

I managed to do a disc deframent even though it did say the volume did not
need doing, however it appears that when I want to veiw the report this is
when the program stops responding, so I am unable to veiw report,s also have
the message some files on this volume could not be defragmented.

The system restore memory got completley wiped when I preformed the clean
boot up yesterday, I did put the settings back to start up in normal mode
after completion of the test.

McAfee. I now have the problem that it is working and protecting, but for
some reason when I try to open it it does not appear, I get the opening flash
shot and then it does not open, so I am unable to give you the information on
which version it is, I know it runs out next month but is fully up to date.

System Mechanic has now been uninstalled as per the recomendations, I try to
listen to good advice and take heed, this used to have a pop up blocker
accociated with it and as I never got bothered with any pop ups I thought it
was good. should I now buy something else to use?

regards

Gerald
"Gerry" wrote:

Gerald

What is the precise version of McAfee you have? McAfee does require a
fair amount of memory.

You should be able to gather more information from Task Manager. With
the Processes tab open select View, Select, Columns and check the boxes
before Peak Memory Usage and Virtual Memory size. What are the figures
for the 6 processes using the largest amounts?

After trying the Clean Boot method did you reset the system to boot in
normal mode?

Steps to configure Windows to use a Normal startup state
1.Click Start, click Run, type msconfig, and then click OK.
The System Configuration Utility dialog box appears.
2.Click the General tab, click Normal Startup - load all device drivers
and services, and then click OK.
3.When you are prompted, click Restart to restart the computer.

You need to be able to get Disk Defragmenter to work.

Select Start, All Programs, Accessories, System Tools, Disk CleanUp to
Empty your Recycle Bin and Remove Temporary Internet Files. Also
select Start, All Programs, accessories, System Tools, Disk CleanUp,
More Options, System Restore and remove all but the latest System
Restore point. Run Disk Defragmenter.


--



Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~

Gerald S wrote:
Gerry,

you must have the patience of a saint.

Total.528016
Limit. 1528284
Peak. 578416

There are no yellow question marks in device manager.

I have done the clean boot method also followed step for of that and
un checked "Load System Services"

My disc deframenter keeps giving me the message that is is not
responding. I am unable to give you that report.

from all my restarts on following these instructions, I have checked
the error logs and i have posted these below, if they shed any light
on the problem.

cor I will be an expert of finding my way round a computer before
long, if I wasnt so long in the tooth.

Event Type: Warning
Event Source: Userenv
Event Category: None
Event ID: 1517
Date: 29/07/2008
Time: 19:39:28
User: NT AUTHORITY\SYSTEM
Computer: MR-08408BD18B88
Description:
Windows saved user MR-08408BD18B88\G Stubbs registry while an
application or service was still using the registry during log off.
The memory used by the user's registry has not been freed. The
registry will be unloaded when it is no longer in use.

This is often caused by services running as a user account, try
configuring the services to run in either the LocalService or
NetworkService account.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.

Event Type: Error
Event Source: Application Hang
Event Category: None
Event ID: 1001
Date: 29/07/2008
Time: 19:15:28
User: N/A
Computer: MR-08408BD18B88
Description:
Fault bucket 126818269.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 42 75 63 6b 65 74 3a 20 Bucket:
0008: 31 32 36 38 31 38 32 36 12681826
0010: 39 0d 0a 9..

Event Type: Error
Event Source: Application Hang
Event Category: (101)
Event ID: 1002
Date: 29/07/2008
Time: 19:15:12
User: N/A
Computer: MR-08408BD18B88
Description:
Hanging application mmc.exe, version 5.1.2600.2180, hang module
hungapp, version 0.0.0.0, hang address 0x00000000.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 41 70 70 6c 69 63 61 74 Applicat
0008: 69 6f 6e 20 48 61 6e 67 ion Hang
0010: 20 20 6d 6d 63 2e 65 78 mmc.ex
0018: 65 20 35 2e 31 2e 32 36 e 5.1.26
0020: 30 30 2e 32 31 38 30 20 00.2180
0028: 69 6e 20 68 75 6e 67 61 in hunga
0030: 70 70 20 30 2e 30 2e 30 pp 0.0.0
0038: 2e 30 20 61 74 20 6f 66 .0 at of
0040: 66 73 65 74 20 30 30 30 fset 000
0048: 30 30 30 30 30 00000 Event Type: Error
Event Source: Application Hang
Event Category: None
Event ID: 1001
Date: 29/07/2008
Time: 19:14:13
User: N/A
Computer: MR-08408BD18B88
Description:
Fault bucket 126818269.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 42 75 63 6b 65 74 3a 20 Bucket:
0008: 31 32 36 38 31 38 32 36 12681826
0010: 39 0d 0a 9..
Event Type: Error
Event Source: Application Hang
Event Category: (101)
Event ID: 1002
Date: 29/07/2008
Time: 19:13:58
User: N/A
Computer: MR-08408BD18B88
Description:
Hanging application mmc.exe, version 5.1.2600.2180, hang module
hungapp, version 0.0.0.0, hang address 0x00000000.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 41 70 70 6c 69 63 61 74 Applicat
0008: 69 6f 6e 20 48 61 6e 67 ion Hang
0010: 20 20 6d 6d 63 2e 65 78 mmc.ex
0018: 65 20 35 2e 31 2e 32 36 e 5.1.26
0020: 30 30 2e 32 31 38 30 20 00.2180
0028: 69 6e 20 68 75 6e 67 61 in hunga
0030: 70 70 20 30 2e 30 2e 30 pp 0.0.0
0038: 2e 30 20 61 74 20 6f 66 .0 at of
0040: 66 73 65 74 20 30 30 30 fset 000
0048: 30 30 30 30 30 00000


Event Type: Error
Event Source: DCOM
Event Category: None
Event ID: 10005
Date: 29/07/2008
Time: 19:46:37
User: MR-08408BD18B88\G Stubbs
Computer: MR-08408BD18B88
Description:
DCOM got error "The service cannot be started, either because it is
disabled or because it has no enabled devices associated with it. "
attempting to start the service McMSCSvc with arguments "" in order
to run the server: {03082469-BA75-44A5-89CB-D187F313E572}

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.



"Gerry" wrote:

Gerald

Try Ctrl+Alt+Delete to select Task Manager and click the Performance
Tab. Under Commit Charge what is the Total, the Limit and the Peak?

I would be interested in seeing a Disk Defragmenter report. Open
Disk Defragmenter and click on Analyse. Select View Report and
click on Save As and Save. Now find VolumeC.txt in your My Documents
Folder and post a copy. Do this before running Disk Defragmenter as
it is more informative.

Are there any yellow question marks in Device Manager? Right click on
the My Computer icon on your Desktop and select Properties,
Hardware,Device Manager. If yes what is the Device Error code?

Try this approach?
How to configure Windows XP to start in a "clean boot" state
http://support.microsoft.com/kb/310353/en-us

The underling principle on which this method is founded is that you
restrict what loads when you restart your computer adding back one
item at a time until the error occurs. The last item you add back is
the application causing the problem. This approach may not reveal
the cause of the problem as not all start up items are revealed by
msconfig. If this arises there is a further programme which can be
used but let's see if clean booting identifies the problem
application.

--



Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~

Gerald S wrote:
Gerr,

I have dont as you suggested, changed the start up to manual
rebooted and checked the event viewer, the appears to be no errors
in either application or system on the last boot, however the start
up is exactly the same length of time, I thought you had it there.

thanks for you help to date it really is appreciated.

"Gerry" wrote:

Gerald

Change the start-up type for the "Messenger Sharing USN Journal
Reader service" to manual. Start, Control Panel, Administrative
Tools, Services. Right click on "Messenger Sharing USN Journal
Reader service", select Properties, General tab and using the
scroll change the Start-Up type to manual and click on Apply and
OK. Restart the computer.

Does the computer boot quicker? Is there still an error in Event
Viewer for the latest boot?


--



Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~

Gerald S wrote:
Gerry.

I have followed your instructions, and I have found "Messenger
Sharing USN Journal Reader service" and under the general tab this
is disabled, could this be the problem ? and I do use live
messenger.

thanks so much for your patience and help

"Gerry" wrote:

Gerald

What is the status of "Messenger Sharing USN Journal Reader
service"? Start, Control Panel, Administrative Tools, Services.
Is it listed?

Windows Live Messenger is looking for it during the boot process
and not managing to start the Service. Do you use Windows Live
Messenger?


--

Gerald

dfrgntfs.exe -that this should appear in your list with such a high
figure is a surprise. How often do you run Disk CleanUp and Disk
Defragmenter?

Mcshield. exe =McAfee. When the subscription expires I would opt for a
freeware anti-virus with a smaller footprint.

Skype. This could be part of your problem. There are known memory leaks
associated with skype. Stop it loading at start up reboot and observe
for effect.

Autoruns lists additional start-up items to those you have seen in
msconfig.

http://www.microsoft.com/technet/sys.../Autoruns.mspx

With Autoruns you can uncheck an item, which disables it from starting,
or you can can right click an item and then delete it. If you uncheck
you can recheck to re-enable the item. It is a much safer approach than
editing the Registry. Another useful feature of the programme is that
you can right click an item and select Search Online to get information
about the item selected.


--



Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~
Gerald S wrote:
Gerry,

dfrgntfs.exe 74,464
TeaTimer.exe 33,012
Mcshield. exe 28,340
SkypePM exe 20,728
Skype. exe 31,320
svchost.exe 15,520

I hope these are the fiqures you meant ?

I managed to do a disc deframent even though it did say the volume
did not need doing, however it appears that when I want to veiw the
report this is when the program stops responding, so I am unable to
veiw report,s also have the message some files on this volume could
not be defragmented.

The system restore memory got completley wiped when I preformed the
clean boot up yesterday, I did put the settings back to start up in
normal mode after completion of the test.

McAfee. I now have the problem that it is working and protecting, but
for some reason when I try to open it it does not appear, I get the
opening flash shot and then it does not open, so I am unable to give
you the information on which version it is, I know it runs out next
month but is fully up to date.

System Mechanic has now been uninstalled as per the recomendations, I
try to listen to good advice and take heed, this used to have a pop
up blocker accociated with it and as I never got bothered with any
pop ups I thought it was good. should I now buy something else to use?

regards

Gerald
"Gerry" wrote:

Gerald

What is the precise version of McAfee you have? McAfee does require a
fair amount of memory.

You should be able to gather more information from Task Manager. With
the Processes tab open select View, Select, Columns and check the
boxes before Peak Memory Usage and Virtual Memory size. What are the
figures for the 6 processes using the largest amounts?

After trying the Clean Boot method did you reset the system to boot
in normal mode?

Steps to configure Windows to use a Normal startup state
1.Click Start, click Run, type msconfig, and then click OK.
The System Configuration Utility dialog box appears.
2.Click the General tab, click Normal Startup - load all device
drivers and services, and then click OK.
3.When you are prompted, click Restart to restart the computer.

You need to be able to get Disk Defragmenter to work.

Select Start, All Programs, Accessories, System Tools, Disk CleanUp
to Empty your Recycle Bin and Remove Temporary Internet Files. Also
select Start, All Programs, accessories, System Tools, Disk CleanUp,
More Options, System Restore and remove all but the latest System
Restore point. Run Disk Defragmenter.


--



Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~

Gerald S wrote:
Gerry,

you must have the patience of a saint.

Total.528016
Limit. 1528284
Peak. 578416

There are no yellow question marks in device manager.

I have done the clean boot method also followed step for of that and
un checked "Load System Services"

My disc deframenter keeps giving me the message that is is not
responding. I am unable to give you that report.

from all my restarts on following these instructions, I have checked
the error logs and i have posted these below, if they shed any light
on the problem.

cor I will be an expert of finding my way round a computer before
long, if I wasnt so long in the tooth.

Event Type: Warning
Event Source: Userenv
Event Category: None
Event ID: 1517
Date: 29/07/2008
Time: 19:39:28
User: NT AUTHORITY\SYSTEM
Computer: MR-08408BD18B88
Description:
Windows saved user MR-08408BD18B88\G Stubbs registry while an
application or service was still using the registry during log off.
The memory used by the user's registry has not been freed. The
registry will be unloaded when it is no longer in use.

This is often caused by services running as a user account, try
configuring the services to run in either the LocalService or
NetworkService account.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.

Event Type: Error
Event Source: Application Hang
Event Category: None
Event ID: 1001
Date: 29/07/2008
Time: 19:15:28
User: N/A
Computer: MR-08408BD18B88
Description:
Fault bucket 126818269.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 42 75 63 6b 65 74 3a 20 Bucket:
0008: 31 32 36 38 31 38 32 36 12681826
0010: 39 0d 0a 9..

Event Type: Error
Event Source: Application Hang
Event Category: (101)
Event ID: 1002
Date: 29/07/2008
Time: 19:15:12
User: N/A
Computer: MR-08408BD18B88
Description:
Hanging application mmc.exe, version 5.1.2600.2180, hang module
hungapp, version 0.0.0.0, hang address 0x00000000.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 41 70 70 6c 69 63 61 74 Applicat
0008: 69 6f 6e 20 48 61 6e 67 ion Hang
0010: 20 20 6d 6d 63 2e 65 78 mmc.ex
0018: 65 20 35 2e 31 2e 32 36 e 5.1.26
0020: 30 30 2e 32 31 38 30 20 00.2180
0028: 69 6e 20 68 75 6e 67 61 in hunga
0030: 70 70 20 30 2e 30 2e 30 pp 0.0.0
0038: 2e 30 20 61 74 20 6f 66 .0 at of
0040: 66 73 65 74 20 30 30 30 fset 000
0048: 30 30 30 30 30 00000 Event Type: Error
Event Source: Application Hang
Event Category: None
Event ID: 1001
Date: 29/07/2008
Time: 19:14:13
User: N/A
Computer: MR-08408BD18B88
Description:
Fault bucket 126818269.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 42 75 63 6b 65 74 3a 20 Bucket:
0008: 31 32 36 38 31 38 32 36 12681826
0010: 39 0d 0a 9..
Event Type: Error
Event Source: Application Hang
Event Category: (101)
Event ID: 1002
Date: 29/07/2008
Time: 19:13:58
User: N/A
Computer: MR-08408BD18B88
Description:
Hanging application mmc.exe, version 5.1.2600.2180, hang module
hungapp, version 0.0.0.0, hang address 0x00000000.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 41 70 70 6c 69 63 61 74 Applicat
0008: 69 6f 6e 20 48 61 6e 67 ion Hang
0010: 20 20 6d 6d 63 2e 65 78 mmc.ex
0018: 65 20 35 2e 31 2e 32 36 e 5.1.26
0020: 30 30 2e 32 31 38 30 20 00.2180
0028: 69 6e 20 68 75 6e 67 61 in hunga
0030: 70 70 20 30 2e 30 2e 30 pp 0.0.0
0038: 2e 30 20 61 74 20 6f 66 .0 at of
0040: 66 73 65 74 20 30 30 30 fset 000
0048: 30 30 30 30 30 00000


Event Type: Error
Event Source: DCOM
Event Category: None
Event ID: 10005
Date: 29/07/2008
Time: 19:46:37
User: MR-08408BD18B88\G Stubbs
Computer: MR-08408BD18B88
Description:
DCOM got error "The service cannot be started, either because it is
disabled or because it has no enabled devices associated with it. "
attempting to start the service McMSCSvc with arguments "" in order
to run the server: {03082469-BA75-44A5-89CB-D187F313E572}

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.



"Gerry" wrote:

Gerald

Try Ctrl+Alt+Delete to select Task Manager and click the
Performance Tab. Under Commit Charge what is the Total, the Limit
and the Peak?

I would be interested in seeing a Disk Defragmenter report. Open
Disk Defragmenter and click on Analyse. Select View Report and
click on Save As and Save. Now find VolumeC.txt in your My
Documents Folder and post a copy. Do this before running Disk
Defragmenter as it is more informative.

Are there any yellow question marks in Device Manager? Right click
on the My Computer icon on your Desktop and select Properties,
Hardware,Device Manager. If yes what is the Device Error code?

Try this approach?
How to configure Windows XP to start in a "clean boot" state
http://support.microsoft.com/kb/310353/en-us

The underling principle on which this method is founded is that you
restrict what loads when you restart your computer adding back one
item at a time until the error occurs. The last item you add back
is the application causing the problem. This approach may not
reveal the cause of the problem as not all start up items are
revealed by msconfig. If this arises there is a further programme
which can be used but let's see if clean booting identifies the
problem application.

--



Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~

Gerald S wrote:
Gerr,

I have dont as you suggested, changed the start up to manual
rebooted and checked the event viewer, the appears to be no errors
in either application or system on the last boot, however the
start up is exactly the same length of time, I thought you had it
there.

thanks for you help to date it really is appreciated.

"Gerry" wrote:

Gerald

Change the start-up type for the "Messenger Sharing USN Journal
Reader service" to manual. Start, Control Panel, Administrative
Tools, Services. Right click on "Messenger Sharing USN Journal
Reader service", select Properties, General tab and using the
scroll change the Start-Up type to manual and click on Apply and
OK. Restart the computer.

Does the computer boot quicker? Is there still an error in Event
Viewer for the latest boot?


--



Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~

Gerald S wrote:
Gerry.

I have followed your instructions, and I have found "Messenger
Sharing USN Journal Reader service" and under the general tab
this is disabled, could this be the problem ? and I do use live
messenger.

thanks so much for your patience and help

"Gerry" wrote:

Gerald

What is the status of "Messenger Sharing USN Journal Reader
service"? Start, Control Panel, Administrative Tools, Services.
Is it listed?

Windows Live Messenger is looking for it during the boot
process and not managing to start the Service. Do you use
Windows Live Messenger?


--

Gerry,

Advice noted on the McAfee, and with only 1 month subscription left I will
do it asap. and recomendations on which freeware option to use, AVG ??? maybe.

Skype does not run on start up, I was using it when taking the information
down.

I dont not defrag or clean the disk that often, but have done it a few times
over the weekend while having the boot up problem, and maybe system mechanic
did some of it on a shedule weekly, I am not sure I know I use to see it
doing something weekly, but I have now removed the program all together.

I am not sure what I would un-check even if i were to see it, as I do not
understand what things do or what they are for. but i have saved the link
page you included and I may be brave enough one day to try it. I am a pure
amateur but I do try to sort things out.

kindest regards

Gerald

"Gerry" wrote:

Gerald

dfrgntfs.exe -that this should appear in your list with such a high
figure is a surprise. How often do you run Disk CleanUp and Disk
Defragmenter?

Mcshield. exe =McAfee. When the subscription expires I would opt for a
freeware anti-virus with a smaller footprint.

Skype. This could be part of your problem. There are known memory leaks
associated with skype. Stop it loading at start up reboot and observe
for effect.

Autoruns lists additional start-up items to those you have seen in
msconfig.

http://www.microsoft.com/technet/sys.../Autoruns.mspx

With Autoruns you can uncheck an item, which disables it from starting,
or you can can right click an item and then delete it. If you uncheck
you can recheck to re-enable the item. It is a much safer approach than
editing the Registry. Another useful feature of the programme is that
you can right click an item and select Search Online to get information
about the item selected.


--



Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~
Gerald S wrote:
Gerry,

dfrgntfs.exe 74,464
TeaTimer.exe 33,012
Mcshield. exe 28,340
SkypePM exe 20,728
Skype. exe 31,320
svchost.exe 15,520

I hope these are the fiqures you meant ?

I managed to do a disc deframent even though it did say the volume
did not need doing, however it appears that when I want to veiw the
report this is when the program stops responding, so I am unable to
veiw report,s also have the message some files on this volume could
not be defragmented.

The system restore memory got completley wiped when I preformed the
clean boot up yesterday, I did put the settings back to start up in
normal mode after completion of the test.

McAfee. I now have the problem that it is working and protecting, but
for some reason when I try to open it it does not appear, I get the
opening flash shot and then it does not open, so I am unable to give
you the information on which version it is, I know it runs out next
month but is fully up to date.

System Mechanic has now been uninstalled as per the recomendations, I
try to listen to good advice and take heed, this used to have a pop
up blocker accociated with it and as I never got bothered with any
pop ups I thought it was good. should I now buy something else to use?

regards

Gerald
"Gerry" wrote:

Gerald

What is the precise version of McAfee you have? McAfee does require a
fair amount of memory.

You should be able to gather more information from Task Manager. With
the Processes tab open select View, Select, Columns and check the
boxes before Peak Memory Usage and Virtual Memory size. What are the
figures for the 6 processes using the largest amounts?

After trying the Clean Boot method did you reset the system to boot
in normal mode?

Steps to configure Windows to use a Normal startup state
1.Click Start, click Run, type msconfig, and then click OK.
The System Configuration Utility dialog box appears.
2.Click the General tab, click Normal Startup - load all device
drivers and services, and then click OK.
3.When you are prompted, click Restart to restart the computer.

You need to be able to get Disk Defragmenter to work.

Select Start, All Programs, Accessories, System Tools, Disk CleanUp
to Empty your Recycle Bin and Remove Temporary Internet Files. Also
select Start, All Programs, accessories, System Tools, Disk CleanUp,
More Options, System Restore and remove all but the latest System
Restore point. Run Disk Defragmenter.


--



Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~

Gerald S wrote:
Gerry,

you must have the patience of a saint.

Total.528016
Limit. 1528284
Peak. 578416

There are no yellow question marks in device manager.

I have done the clean boot method also followed step for of that and
un checked "Load System Services"

My disc deframenter keeps giving me the message that is is not
responding. I am unable to give you that report.

from all my restarts on following these instructions, I have checked
the error logs and i have posted these below, if they shed any light
on the problem.

cor I will be an expert of finding my way round a computer before
long, if I wasnt so long in the tooth.

Event Type: Warning
Event Source: Userenv
Event Category: None
Event ID: 1517
Date: 29/07/2008
Time: 19:39:28
User: NT AUTHORITY\SYSTEM
Computer: MR-08408BD18B88
Description:
Windows saved user MR-08408BD18B88\G Stubbs registry while an
application or service was still using the registry during log off.
The memory used by the user's registry has not been freed. The
registry will be unloaded when it is no longer in use.

This is often caused by services running as a user account, try
configuring the services to run in either the LocalService or
NetworkService account.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.

Event Type: Error
Event Source: Application Hang
Event Category: None
Event ID: 1001
Date: 29/07/2008
Time: 19:15:28
User: N/A
Computer: MR-08408BD18B88
Description:
Fault bucket 126818269.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 42 75 63 6b 65 74 3a 20 Bucket:
0008: 31 32 36 38 31 38 32 36 12681826
0010: 39 0d 0a 9..

Event Type: Error
Event Source: Application Hang
Event Category: (101)
Event ID: 1002
Date: 29/07/2008
Time: 19:15:12
User: N/A
Computer: MR-08408BD18B88
Description:
Hanging application mmc.exe, version 5.1.2600.2180, hang module
hungapp, version 0.0.0.0, hang address 0x00000000.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 41 70 70 6c 69 63 61 74 Applicat
0008: 69 6f 6e 20 48 61 6e 67 ion Hang
0010: 20 20 6d 6d 63 2e 65 78 mmc.ex
0018: 65 20 35 2e 31 2e 32 36 e 5.1.26
0020: 30 30 2e 32 31 38 30 20 00.2180
0028: 69 6e 20 68 75 6e 67 61 in hunga
0030: 70 70 20 30 2e 30 2e 30 pp 0.0.0
0038: 2e 30 20 61 74 20 6f 66 .0 at of
0040: 66 73 65 74 20 30 30 30 fset 000
0048: 30 30 30 30 30 00000 Event Type: Error
Event Source: Application Hang
Event Category: None
Event ID: 1001
Date: 29/07/2008
Time: 19:14:13
User: N/A
Computer: MR-08408BD18B88
Description:
Fault bucket 126818269.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 42 75 63 6b 65 74 3a 20 Bucket:
0008: 31 32 36 38 31 38 32 36 12681826
0010: 39 0d 0a 9..
Event Type: Error
Event Source: Application Hang
Event Category: (101)
Event ID: 1002
Date: 29/07/2008
Time: 19:13:58
User: N/A
Computer: MR-08408BD18B88
Description:
Hanging application mmc.exe, version 5.1.2600.2180, hang module
hungapp, version 0.0.0.0, hang address 0x00000000.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 41 70 70 6c 69 63 61 74 Applicat
0008: 69 6f 6e 20 48 61 6e 67 ion Hang
0010: 20 20 6d 6d 63 2e 65 78 mmc.ex
0018: 65 20 35 2e 31 2e 32 36 e 5.1.26
0020: 30 30 2e 32 31 38 30 20 00.2180
0028: 69 6e 20 68 75 6e 67 61 in hunga
0030: 70 70 20 30 2e 30 2e 30 pp 0.0.0
0038: 2e 30 20 61 74 20 6f 66 .0 at of
0040: 66 73 65 74 20 30 30 30 fset 000
0048: 30 30 30 30 30 00000


Event Type: Error
Event Source: DCOM
Event Category: None
Event ID: 10005
Date: 29/07/2008
Time: 19:46:37
User: MR-08408BD18B88\G Stubbs
Computer: MR-08408BD18B88
Description:
DCOM got error "The service cannot be started, either because it is
disabled or because it has no enabled devices associated with it. "
attempting to start the service McMSCSvc with arguments "" in order
to run the server: {03082469-BA75-44A5-89CB-D187F313E572}

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.



"Gerry" wrote:

Gerald

Try Ctrl+Alt+Delete to select Task Manager and click the
Performance Tab. Under Commit Charge what is the Total, the Limit
and the Peak?

I would be interested in seeing a Disk Defragmenter report. Open
Disk Defragmenter and click on Analyse. Select View Report and
click on Save As and Save. Now find VolumeC.txt in your My
Documents Folder and post a copy. Do this before running Disk
Defragmenter as it is more informative.

Are there any yellow question marks in Device Manager? Right click
on the My Computer icon on your Desktop and select Properties,
Hardware,Device Manager. If yes what is the Device Error code?

Try this approach?
How to configure Windows XP to start in a "clean boot" state
http://support.microsoft.com/kb/310353/en-us

The underling principle on which this method is founded is that you
restrict what loads when you restart your computer adding back one
item at a time until the error occurs. The last item you add back
is the application causing the problem. This approach may not
reveal the cause of the problem as not all start up items are
revealed by msconfig. If this arises there is a further programme
which can be used but let's see if clean booting identifies the
problem application.

--

"Gerald S" wrote in message
...
Gerry,

Advice noted on the McAfee, and with only 1 month subscription left I will
do it asap. and recomendations on which freeware option to use, AVG ???
maybe.

snip

On my home PCs I've recently moved from AVG to Avast's and Avira's free
offerings. I didn't like the changes Grisoft brought in in the move from 7.5
to 8.

Having got bitten by a virus that was missed by AVG (just before the move,
which I was going to make anyway), I now also use TotalVirus fairly often -
for free you can upload a file up to 10Mb IIRC and it'll be checked by some
35 up-to-date AV programs. (I checked the offending file and its payload was
missed by quite a few products, including (surprisingly) Eset's NOD32, which
is the one I'd always said I'd get if I ever paid for virus protection.)

snip