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Upgrade to 1TB OneDrive fail



 
 
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  #1  
Old November 13th 17, 01:55 AM posted to alt.comp.os.windows-10
Bentot
external usenet poster
 
Posts: 25
Default Upgrade to 1TB OneDrive fail

A week ago, I paid M$ seventy dollars to increase One Drive to one
terabyte. It never showed up! I still sitting at the free level
which is full. There is very little information of the procedure to
implement it. I will wait another week and them demand a refund.

Anyone else run into this problem? Did I miss a hoop somewhere?

bento
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  #2  
Old November 13th 17, 02:09 AM posted to alt.comp.os.windows-10
Good Guy[_2_]
external usenet poster
 
Posts: 3,354
Default Upgrade to 1TB OneDrive fail

On 13/11/2017 00:55, Bentot wrote:
A week ago, I paid M$ seventy dollars to increase One Drive to one
terabyte. It never showed up!


So you thought we are the best people to solve your problem. Right?




I still sitting at the free level
which is full. There is very little information of the procedure to
implement it.

Why? If you paid for something then you should have received a receipt
and probably contact info. Are you sure you paid to Microsoft? Did you
know Microsoft has its own forums where Microsoft staff are there to
solve your problems. They are called MSFT (Microsoft Full Time). Are
you scarred of contacting them? Please also note that if you paid by
stolen credit card then expect a call from the authorities.

I will wait another week and them demand a refund.


Who cares what the **** you do.


Anyone else run into this problem?

No

Did I miss a hoop somewhere?


Probably.




--
With over 500 million devices now running Windows 10, customer
satisfaction is higher than any previous version of windows.

  #3  
Old November 13th 17, 02:26 AM posted to alt.comp.os.windows-10
Paul[_32_]
external usenet poster
 
Posts: 11,873
Default Upgrade to 1TB OneDrive fail

Bentot wrote:
A week ago, I paid M$ seventy dollars to increase One Drive to one
terabyte. It never showed up! I still sitting at the free level
which is full. There is very little information of the procedure to
implement it. I will wait another week and them demand a refund.

Anyone else run into this problem? Did I miss a hoop somewhere?

bento


The order page has a phone number on it.

I usually take a screen snapshot of transactions
of this type, and then I'd have the phone number listed
on it.

https://s8.postimg.org/587wlciph/store_order.gif

The phone number will be specifically selected for your
country, so my phone number in the picture, might
not work.

Using the phone number in my picture, I was able to
find a listing of all the phone numbers. Your country
could be here.

https://support.microsoft.com/en-us/...ontact-support

*******

Are you sure that the email address associated
with the account is valid and working ? They would
probably send a confirmation email, perhaps with
a "button" intended to "activate" the changed
subscription capacity (and your new Office license
key or whatever). I think the $70 one, includes
the rental Office product as well. For the $70, you
get storage space, as well as rental Word/Excel/Powerpoint.

Paul
  #4  
Old November 13th 17, 03:02 AM posted to alt.comp.os.windows-10
VanguardLH[_2_]
external usenet poster
 
Posts: 10,881
Default Upgrade to 1TB OneDrive fail

Bentot wrote:

A week ago, I paid M$ seventy dollars to increase One Drive to one
terabyte. It never showed up! I still sitting at the free level
which is full. There is very little information of the procedure to
implement it. I will wait another week and them demand a refund.

Anyone else run into this problem? Did I miss a hoop somewhere?


What capacity does your *account* say you have?

https://onedrive.live.com/
"Sign in" link at top right.

Click on the avatar link at the top right and go to My Account. Under
there is listed your recent purchases. From WHERE did you purchase? A
link in an e-mail?

I saw a 50GB personal-use upgrade ($1.99/month) for only OneDrive but
not a 1 TB upgrade (https://onedrive.live.com/about/en-us/plans/) UNLESS
you buy Office 365; however, if you buy Office 365, the 1 TB quota is
already included (no extra purchase needed to up the OneDrive quota).
There is a 1 TB quota-only /business/ plan at $60.

Close to your purchase price, there is a $70 upgrade to a 1 TB quota but
that includes buying Office 365. In that case, you have to install
Office 365.
  #5  
Old November 13th 17, 07:53 AM posted to alt.comp.os.windows-10
VanguardLH[_2_]
external usenet poster
 
Posts: 10,881
Default Upgrade to 1TB OneDrive fail

Wolf K irrelevantly replied:

Bentot wrote:

A week ago, I paid M$ seventy dollars to increase One Drive to one
terabyte. It never showed up! I still sitting at the free level
which is full. There is very little information of the procedure to
implement it. I will wait another week and them demand a refund.

Anyone else run into this problem? Did I miss a hoop somewhere?


UI bought a 2 terabyte external drive for $120CAD a few weeks ago.
Better deal all round, IMO.


Except having to carry it around and physically loan it out to share
files with others along with having to get another one to back it up.
But file transfers would be definitely faster than to cloud storage.
  #6  
Old November 13th 17, 08:02 PM posted to alt.comp.os.windows-10
VanguardLH[_2_]
external usenet poster
 
Posts: 10,881
Default Upgrade to 1TB OneDrive fail

Wolf K wrote:

On 2017-11-13 01:53, VanguardLH wrote:
Wolf K irrelevantly replied:

Bentot wrote:

A week ago, I paid M$ seventy dollars to increase One Drive to one
terabyte. It never showed up! I still sitting at the free level
which is full. There is very little information of the procedure to
implement it. I will wait another week and them demand a refund.

Anyone else run into this problem? Did I miss a hoop somewhere?

UI bought a 2 terabyte external drive for $120CAD a few weeks ago.
Better deal all round, IMO.


Except having to carry it around and physically loan it out to share
files with others along with having to get another one to back it up.
But file transfers would be definitely faster than to cloud storage.


Oh, well, if you have to share files, that's a different story:

a) If it's in the house, you can share peer-to-peer, or via a NAS.

b) if it's a business, set up an intranet plus VPN for external access
to the intranet.

c) if it's outside the house or the business, what are you sharing?
Optical disks and USB keys can be mailed, and files up to a few MB can
be e-mailed. Or allow access via VPN. Or set up a second, limited-access
VPN channel.

I don't trust the cloud for the same reason I don't trust vendors with
my personal data: everything is tracked, and everything is hackable.
Doesn't mean I don't use it, some of my friends'n'relations use the
cloud, but I avoid it as much as possible. Eg, last access to a cloud
file was sometime in the spring.


Those are YOUR reasons and workarounds for using physical storage media.
The OP never bothered to delineate *his* reasons for wanting cloud
storage (perhaps to avoid just these type of side-issues) which is the
increased capacity quota that he PAID for. He is asking how to get what
he paid for. Anything about physical HDDs or SSDs is non-germaine to
his issue.
  #7  
Old November 14th 17, 12:59 AM posted to alt.comp.os.windows-10
John[_92_]
external usenet poster
 
Posts: 515
Default Upgrade to 1TB OneDrive fail

On Sun, 12 Nov 2017 20:26:19 -0500, Paul
wrote:

Bentot wrote:
A week ago, I paid M$ seventy dollars to increase One Drive to one
terabyte. It never showed up! I still sitting at the free level
which is full. There is very little information of the procedure to
implement it. I will wait another week and them demand a refund.

Anyone else run into this problem? Did I miss a hoop somewhere?

bento




snipped



Are you sure that the email address associated
with the account is valid and working ? They would
probably send a confirmation email, perhaps with
a "button" intended to "activate" the changed
subscription capacity (and your new Office license
key or whatever).

snipped

If Mr. bento has been sent an email, it could be in his spam folder,
or "Junk Mail" folder or it may be spam-blocked by his email provider.
As you hint at, he could also have misspelled the mail addy he gave
Microsoft. Or *Microsoft* may have thought it invalid if he used
Mailinator, BugMeNot or some other anonymiser.
J.
  #8  
Old November 14th 17, 01:22 AM posted to alt.comp.os.windows-10
Bentot
external usenet poster
 
Posts: 25
Default Upgrade to 1TB OneDrive fail

On Mon, 13 Nov 2017 13:02:55 -0600, VanguardLH wrote:

Wolf K wrote:

On 2017-11-13 01:53, VanguardLH wrote:
Wolf K irrelevantly replied:

Bentot wrote:

A week ago, I paid M$ seventy dollars to increase One Drive to one
terabyte. It never showed up! I still sitting at the free level
which is full. There is very little information of the procedure to
implement it. I will wait another week and them demand a refund.

Anyone else run into this problem? Did I miss a hoop somewhere?

UI bought a 2 terabyte external drive for $120CAD a few weeks ago.
Better deal all round, IMO.

Except having to carry it around and physically loan it out to share
files with others along with having to get another one to back it up.
But file transfers would be definitely faster than to cloud storage.


Oh, well, if you have to share files, that's a different story:

a) If it's in the house, you can share peer-to-peer, or via a NAS.

b) if it's a business, set up an intranet plus VPN for external access
to the intranet.

c) if it's outside the house or the business, what are you sharing?
Optical disks and USB keys can be mailed, and files up to a few MB can
be e-mailed. Or allow access via VPN. Or set up a second, limited-access
VPN channel.

I don't trust the cloud for the same reason I don't trust vendors with
my personal data: everything is tracked, and everything is hackable.
Doesn't mean I don't use it, some of my friends'n'relations use the
cloud, but I avoid it as much as possible. Eg, last access to a cloud
file was sometime in the spring.


Those are YOUR reasons and workarounds for using physical storage media.
The OP never bothered to delineate *his* reasons for wanting cloud
storage (perhaps to avoid just these type of side-issues) which is the
increased capacity quota that he PAID for. He is asking how to get what
he paid for. Anything about physical HDDs or SSDs is non-germaine to
his issue.


I was wondering who you were replying to. A search on my kill fire
filters out Wolf K, which explains why I didn't see his post.

Your post was dead on! Which affirms why I made the Wolf K kill
filter way back when!

I will eventually solve my problem with the help of the good folks
here. I missed a "hoop" along the way.

Thanks

bentot
  #9  
Old November 16th 17, 05:25 AM posted to alt.comp.os.windows-10
Bentot
external usenet poster
 
Posts: 25
Default Upgrade to 1TB OneDrive fail

On Mon, 13 Nov 2017 17:22:24 -0700, Bentot wrote:

On Mon, 13 Nov 2017 13:02:55 -0600, VanguardLH wrote:

Wolf K wrote:

On 2017-11-13 01:53, VanguardLH wrote:
Wolf K irrelevantly replied:

Bentot wrote:

A week ago, I paid M$ seventy dollars to increase One Drive to one
terabyte. It never showed up! I still sitting at the free level
which is full. There is very little information of the procedure to
implement it. I will wait another week and them demand a refund.

Anyone else run into this problem? Did I miss a hoop somewhere?

UI bought a 2 terabyte external drive for $120CAD a few weeks ago.
Better deal all round, IMO.

Except having to carry it around and physically loan it out to share
files with others along with having to get another one to back it up.
But file transfers would be definitely faster than to cloud storage.

Oh, well, if you have to share files, that's a different story:

a) If it's in the house, you can share peer-to-peer, or via a NAS.

b) if it's a business, set up an intranet plus VPN for external access
to the intranet.

c) if it's outside the house or the business, what are you sharing?
Optical disks and USB keys can be mailed, and files up to a few MB can
be e-mailed. Or allow access via VPN. Or set up a second, limited-access
VPN channel.

I don't trust the cloud for the same reason I don't trust vendors with
my personal data: everything is tracked, and everything is hackable.
Doesn't mean I don't use it, some of my friends'n'relations use the
cloud, but I avoid it as much as possible. Eg, last access to a cloud
file was sometime in the spring.


Those are YOUR reasons and workarounds for using physical storage media.
The OP never bothered to delineate *his* reasons for wanting cloud
storage (perhaps to avoid just these type of side-issues) which is the
increased capacity quota that he PAID for. He is asking how to get what
he paid for. Anything about physical HDDs or SSDs is non-germaine to
his issue.


I was wondering who you were replying to. A search on my kill fire
filters out Wolf K, which explains why I didn't see his post.

Your post was dead on! Which affirms why I made the Wolf K kill
filter way back when!

I will eventually solve my problem with the help of the good folks
here. I missed a "hoop" along the way.

Thanks

bentot



well, I found the hoops is missed!

Microsoft sent me a email acknowledging my order for 1 terabyte office
360 Onedrive and provided instructions on how to install it. I don't
monitor outlook.com mail, so I missed it.

But no luck trying to install it! Sigh. The problem turned out to be
that the small $2 a month Onedrive I had bought a year ago was still
functional. Only one Onedrive can exist. I had to shut that one off
before the 1 terabyte Onedrive could be installed. Made sure the auto
renew was off for the old one and ON for the new one. All the files
on the old Onedrive were put in the recycle bin of the Onedrive server
so that I can move them to the new Onedrive if I want to. M$ will
automatically delete them after 30 days if I don't act on them.

I had to discover all this the hard way because there was very little
guidance from MS. The clues from the folks here we very useful. Thank
you much folks!

Now I have to see if all the functions of Office 360 are installed,
too .

bentot
 




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