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Cannot update Windows after a clean installation



 
 
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  #1  
Old November 3rd 12, 12:43 PM posted to microsoft.public.windowsxp.help_and_support
Tony
external usenet poster
 
Posts: 12
Default Cannot update Windows after a clean installation

Hello

I've just reinstalled the os on my pc using my Windows XP SP2 disc. I
cannot however update this installation from the Windows update site &
all the workrounds seem to need SP3.

Automatic updating overnight did nothing and an attempted manual update,
choosing express or custom produces the message that the website has
encounted a problem.

Tony
Ads
  #2  
Old November 3rd 12, 04:13 PM posted to microsoft.public.windowsxp.help_and_support
glee
external usenet poster
 
Posts: 1,794
Default Cannot update Windows after a clean installation

"Tony" wrote in message
...
Hello

I've just reinstalled the os on my pc using my Windows XP SP2 disc. I
cannot however update this installation from the Windows update site &
all the workrounds seem to need SP3.

Automatic updating overnight did nothing and an attempted manual
update, choosing express or custom produces the message that the
website has encounted a problem.


Since you had a boot kit infection in your MBR, it may still be there if
you did not remove it with the Kaspersky Rescue CD (see your previous
thread). Formatting and reinstalling doesn't necessarily get rid of MBR
infections. Download, save to your desktop, and run, MBRCheck from
he
http://www.majorgeeks.com/MBRCheck_d7076.html

Post back with what it says on the last line, which says if you have a
clean MBR.

For your Update problem, temporarily turn off Automatic Updates, go
here, download the IE8 installer, save it to your desktop:
http://www.microsoft.com/en-us/downl...ils.aspx?id=43

Temporarily disable your anti-virus' resident shield, run the IE8
installer, say yes to installing its updates at the same time, and
install IE8.
Reboot when done... twice.

Click Start All Programs, at the top of the Programs menu should be a
link to Windows Update web site. Click it, install the ActiveX control
when prompted, continue on till you can do a Custom scan for updates,
and install updates.


If there is still a problem installing updates, go he

You cannot install updates after a repair install of Windows XP or after
Windows XP SP3 is installed immediately after a clean install of Windows
XP SP2
http://support.microsoft.com/kb/943144

Download and install the Windows Update Agent per Method 1 in the
Resolution section of the article, then try Windows Update.

If that doesn't help, use the Fix-It button in Method 2.

You should be able to install updates after one of these steps.

After that, re-enable your AV resident shield, and turn on Automatic
Updates in Control Panel.

--
Glen Ventura
MS MVP Oct. 2002 - Sept. 2009
CompTIA A+

  #3  
Old November 3rd 12, 04:54 PM posted to microsoft.public.windowsxp.help_and_support
Tony
external usenet poster
 
Posts: 12
Default Cannot update Windows after a clean installation

On 03/11/2012 15:13, glee wrote:
"Tony" wrote in message
...
Hello

I've just reinstalled the os on my pc using my Windows XP SP2 disc. I
cannot however update this installation from the Windows update site &
all the workrounds seem to need SP3.

Automatic updating overnight did nothing and an attempted manual
update, choosing express or custom produces the message that the
website has encounted a problem.


Since you had a boot kit infection in your MBR, it may still be there if
you did not remove it with the Kaspersky Rescue CD (see your previous
thread). Formatting and reinstalling doesn't necessarily get rid of MBR
infections. Download, save to your desktop, and run, MBRCheck from he
http://www.majorgeeks.com/MBRCheck_d7076.html

Post back with what it says on the last line, which says if you have a
clean MBR.

For your Update problem, temporarily turn off Automatic Updates, go
here, download the IE8 installer, save it to your desktop:
http://www.microsoft.com/en-us/downl...ils.aspx?id=43

Temporarily disable your anti-virus' resident shield, run the IE8
installer, say yes to installing its updates at the same time, and
install IE8.
Reboot when done... twice.

Click Start All Programs, at the top of the Programs menu should be a
link to Windows Update web site. Click it, install the ActiveX control
when prompted, continue on till you can do a Custom scan for updates,
and install updates.


If there is still a problem installing updates, go he

You cannot install updates after a repair install of Windows XP or after
Windows XP SP3 is installed immediately after a clean install of Windows
XP SP2
http://support.microsoft.com/kb/943144

Download and install the Windows Update Agent per Method 1 in the
Resolution section of the article, then try Windows Update.

If that doesn't help, use the Fix-It button in Method 2.

You should be able to install updates after one of these steps.

After that, re-enable your AV resident shield, and turn on Automatic
Updates in Control Panel.



Thank you again. I've run MBR check and get the result (I hope I've
copied the numbers correctly) - Windows XP MBR Code Detected
SHAIA38B874B7713D1B51CBC449F4EF809BODEC644A

Tony
  #4  
Old November 3rd 12, 04:57 PM posted to microsoft.public.windowsxp.help_and_support
philo 
external usenet poster
 
Posts: 4
Default Cannot update Windows after a clean installation

On 11/03/2012 06:43 AM, Tony wrote:
Hello

I've just reinstalled the os on my pc using my Windows XP SP2 disc. I
cannot however update this installation from the Windows update site &
all the workrounds seem to need SP3.

Automatic updating overnight did nothing and an attempted manual update,
choosing express or custom produces the message that the website has
encounted a problem.

Tony



Just Google for XP sp3 direct download and install sp3 manually

BTW: How did you solve the problem of not being able to reinstall XP

--
https://www.createspace.com/3707686
  #5  
Old November 3rd 12, 05:00 PM posted to microsoft.public.windowsxp.help_and_support
philo 
external usenet poster
 
Posts: 4
Default Forgot to mention


Just recalled that you will not be able to do a Windows update using IE6

you will need to install IE7 or IE8 first

http://windows.microsoft.com/en-US/i...downloads/ie-8


http://www.microsoft.com/en-us/downl...ails.aspx?id=2
  #6  
Old November 3rd 12, 05:10 PM posted to microsoft.public.windowsxp.help_and_support
Tony
external usenet poster
 
Posts: 12
Default Cannot update Windows after a clean installation


"Tony" wrote in message
...
On 03/11/2012 15:13, glee wrote:
"Tony" wrote in message
...
Hello

I've just reinstalled the os on my pc using my Windows XP SP2 disc. I
cannot however update this installation from the Windows update site &
all the workrounds seem to need SP3.

Automatic updating overnight did nothing and an attempted manual
update, choosing express or custom produces the message that the
website has encounted a problem.


Since you had a boot kit infection in your MBR, it may still be there if
you did not remove it with the Kaspersky Rescue CD (see your previous
thread). Formatting and reinstalling doesn't necessarily get rid of MBR
infections. Download, save to your desktop, and run, MBRCheck from he
http://www.majorgeeks.com/MBRCheck_d7076.html

Post back with what it says on the last line, which says if you have a
clean MBR.

For your Update problem, temporarily turn off Automatic Updates, go
here, download the IE8 installer, save it to your desktop:
http://www.microsoft.com/en-us/downl...ils.aspx?id=43

Temporarily disable your anti-virus' resident shield, run the IE8
installer, say yes to installing its updates at the same time, and
install IE8.
Reboot when done... twice.

Click Start All Programs, at the top of the Programs menu should be a
link to Windows Update web site. Click it, install the ActiveX control
when prompted, continue on till you can do a Custom scan for updates,
and install updates.


If there is still a problem installing updates, go he

You cannot install updates after a repair install of Windows XP or after
Windows XP SP3 is installed immediately after a clean install of Windows
XP SP2
http://support.microsoft.com/kb/943144

Download and install the Windows Update Agent per Method 1 in the
Resolution section of the article, then try Windows Update.

If that doesn't help, use the Fix-It button in Method 2.

You should be able to install updates after one of these steps.

After that, re-enable your AV resident shield, and turn on Automatic
Updates in Control Panel.



Thank you again. I've run MBR check and get the result (I hope I've copied
the numbers correctly) - Windows XP MBR Code Detected
SHAIA38B874B7713D1B51CBC449F4EF809BODEC644A

Tony


Oops managed to cut & paste from the notepad summary : 232 GB
\\.\PhysicalDrive0 Windows XP MBR code detected
SHA1: DA38B874B7713D1B51CBC449F4EF809B0DEC644A


  #7  
Old November 3rd 12, 05:12 PM posted to microsoft.public.windowsxp.help_and_support
Tony
external usenet poster
 
Posts: 12
Default Cannot update Windows after a clean installation


"philo " "philo wrote in message
...
On 11/03/2012 06:43 AM, Tony wrote:
Hello

I've just reinstalled the os on my pc using my Windows XP SP2 disc. I
cannot however update this installation from the Windows update site &
all the workrounds seem to need SP3.

Automatic updating overnight did nothing and an attempted manual update,
choosing express or custom produces the message that the website has
encounted a problem.

Tony



Just Google for XP sp3 direct download and install sp3 manually

BTW: How did you solve the problem of not being able to reinstall XP

--
https://www.createspace.com/3707686


Following from what you said to my previous post I thought that the cd might
have been damaged & remembered that Dell sent me two copies. I found the
other copy & installed from that


  #8  
Old November 3rd 12, 05:31 PM posted to microsoft.public.windowsxp.help_and_support
glee
external usenet poster
 
Posts: 1,794
Default Cannot update Windows after a clean installation

"Tony" wrote in message
news

On 03/11/2012 15:13, glee wrote:

Since you had a boot kit infection in your MBR, it may still be
there if
you did not remove it with the Kaspersky Rescue CD (see your
previous
thread). Formatting and reinstalling doesn't necessarily get rid of
MBR
infections. Download, save to your desktop, and run, MBRCheck from
he
http://www.majorgeeks.com/MBRCheck_d7076.html

Post back with what it says on the last line, which says if you have
a
clean MBR.

For your Update problem, temporarily turn off Automatic Updates, go
here, download the IE8 installer, save it to your desktop:
http://www.microsoft.com/en-us/downl...ils.aspx?id=43

Temporarily disable your anti-virus' resident shield, run the IE8
installer, say yes to installing its updates at the same time, and
install IE8.
Reboot when done... twice.

Click Start All Programs, at the top of the Programs menu should be
a
link to Windows Update web site. Click it, install the ActiveX
control
when prompted, continue on till you can do a Custom scan for
updates,
and install updates.


If there is still a problem installing updates, go he

You cannot install updates after a repair install of Windows XP or
after
Windows XP SP3 is installed immediately after a clean install of
Windows
XP SP2
http://support.microsoft.com/kb/943144

Download and install the Windows Update Agent per Method 1 in the
Resolution section of the article, then try Windows Update.

If that doesn't help, use the Fix-It button in Method 2.

You should be able to install updates after one of these steps.

After that, re-enable your AV resident shield, and turn on Automatic
Updates in Control Panel.



Thank you again. I've run MBR check and get the result (I hope I've
copied the numbers correctly) - Windows XP MBR Code Detected
SHAIA38B874B7713D1B51CBC449F4EF809BODEC644A

Tony


Oops managed to cut & paste from the notepad summary : 232 GB
\\.\PhysicalDrive0 Windows XP MBR code detected
SHA1: DA38B874B7713D1B51CBC449F4EF809B0DEC644A


That's good.... no problems there.
Install IE8, as I mentioned. If updates still don't work after that,
follow the rest of my instructions.
--
Glen Ventura
MS MVP Oct. 2002 - Sept. 2009
CompTIA A+

  #9  
Old November 3rd 12, 06:33 PM posted to microsoft.public.windowsxp.help_and_support
Tony
external usenet poster
 
Posts: 12
Default Cannot update Windows after a clean installation

On 03/11/2012 16:31, glee wrote:
"Tony" wrote in message
news

On 03/11/2012 15:13, glee wrote:

Since you had a boot kit infection in your MBR, it may still be
there if
you did not remove it with the Kaspersky Rescue CD (see your previous
thread). Formatting and reinstalling doesn't necessarily get rid of
MBR
infections. Download, save to your desktop, and run, MBRCheck from
he
http://www.majorgeeks.com/MBRCheck_d7076.html

Post back with what it says on the last line, which says if you have a
clean MBR.

For your Update problem, temporarily turn off Automatic Updates, go
here, download the IE8 installer, save it to your desktop:
http://www.microsoft.com/en-us/downl...ils.aspx?id=43

Temporarily disable your anti-virus' resident shield, run the IE8
installer, say yes to installing its updates at the same time, and
install IE8.
Reboot when done... twice.

Click Start All Programs, at the top of the Programs menu should be a
link to Windows Update web site. Click it, install the ActiveX control
when prompted, continue on till you can do a Custom scan for updates,
and install updates.


If there is still a problem installing updates, go he

You cannot install updates after a repair install of Windows XP or
after
Windows XP SP3 is installed immediately after a clean install of
Windows
XP SP2
http://support.microsoft.com/kb/943144

Download and install the Windows Update Agent per Method 1 in the
Resolution section of the article, then try Windows Update.

If that doesn't help, use the Fix-It button in Method 2.

You should be able to install updates after one of these steps.

After that, re-enable your AV resident shield, and turn on Automatic
Updates in Control Panel.



Thank you again. I've run MBR check and get the result (I hope I've
copied the numbers correctly) - Windows XP MBR Code Detected
SHAIA38B874B7713D1B51CBC449F4EF809BODEC644A

Tony


Oops managed to cut & paste from the notepad summary : 232 GB
\\.\PhysicalDrive0 Windows XP MBR code detected
SHA1: DA38B874B7713D1B51CBC449F4EF809B0DEC644A


That's good.... no problems there.
Install IE8, as I mentioned. If updates still don't work after that,
follow the rest of my instructions.



It's worked. I disabled automatic updates and my AV and downloaded the
installer and followed the other links. ,I've now installed 81 updates
and most importantly SP3. I turned automatic updates back on &
restarted my AV.

Thank you so much for your help

Tony
  #10  
Old November 3rd 12, 09:10 PM posted to microsoft.public.windowsxp.help_and_support
glee
external usenet poster
 
Posts: 1,794
Default Cannot update Windows after a clean installation

"Tony" wrote in message
...
On 03/11/2012 16:31, glee wrote:
"Tony" wrote in message
news

On 03/11/2012 15:13, glee wrote:

Since you had a boot kit infection in your MBR, it may still be
there if
you did not remove it with the Kaspersky Rescue CD (see your
previous
thread). Formatting and reinstalling doesn't necessarily get rid
of
MBR
infections. Download, save to your desktop, and run, MBRCheck
from
he
http://www.majorgeeks.com/MBRCheck_d7076.html

Post back with what it says on the last line, which says if you
have a
clean MBR.

For your Update problem, temporarily turn off Automatic Updates,
go
here, download the IE8 installer, save it to your desktop:
http://www.microsoft.com/en-us/downl...ils.aspx?id=43

Temporarily disable your anti-virus' resident shield, run the IE8
installer, say yes to installing its updates at the same time, and
install IE8.
Reboot when done... twice.

Click Start All Programs, at the top of the Programs menu should
be a
link to Windows Update web site. Click it, install the ActiveX
control
when prompted, continue on till you can do a Custom scan for
updates,
and install updates.


If there is still a problem installing updates, go he

You cannot install updates after a repair install of Windows XP or
after
Windows XP SP3 is installed immediately after a clean install of
Windows
XP SP2
http://support.microsoft.com/kb/943144

Download and install the Windows Update Agent per Method 1 in the
Resolution section of the article, then try Windows Update.

If that doesn't help, use the Fix-It button in Method 2.

You should be able to install updates after one of these steps.

After that, re-enable your AV resident shield, and turn on
Automatic
Updates in Control Panel.



Thank you again. I've run MBR check and get the result (I hope I've
copied the numbers correctly) - Windows XP MBR Code Detected
SHAIA38B874B7713D1B51CBC449F4EF809BODEC644A

Tony

Oops managed to cut & paste from the notepad summary : 232 GB
\\.\PhysicalDrive0 Windows XP MBR code detected
SHA1: DA38B874B7713D1B51CBC449F4EF809B0DEC644A


That's good.... no problems there.
Install IE8, as I mentioned. If updates still don't work after that,
follow the rest of my instructions.



It's worked. I disabled automatic updates and my AV and downloaded
the installer and followed the other links. ,I've now installed 81
updates and most importantly SP3. I turned automatic updates back on
& restarted my AV.

Thank you so much for your help

Tony


Good news! Glad to help..
--
Glen Ventura
MS MVP Oct. 2002 - Sept. 2009
CompTIA A+

  #11  
Old November 4th 12, 12:18 AM posted to microsoft.public.windowsxp.help_and_support
philo[_7_]
external usenet poster
 
Posts: 23
Default Cannot update Windows after a clean installation

On 11/03/2012 11:12 AM, Tony wrote:
"philo " "philo wrote in message
...
On 11/03/2012 06:43 AM, Tony wrote:
Hello

I've just reinstalled the os on my pc using my Windows XP SP2 disc. I
cannot however update this installation from the Windows update site &
all the workrounds seem to need SP3.

Automatic updating overnight did nothing and an attempted manual update,
choosing express or custom produces the message that the website has
encounted a problem.

Tony



Just Google for XP sp3 direct download and install sp3 manually

BTW: How did you solve the problem of not being able to reinstall XP

--
https://www.createspace.com/3707686


Following from what you said to my previous post I thought that the cd might
have been damaged & remembered that Dell sent me two copies. I found the
other copy & installed from that





Great...that confirms my theory then and I appreciate your getting back
to me. For me to give the right help I always like to have feed back.

Now, once you get IE7 or IE8 installed you should be able to properly
update your system from now on
  #12  
Old November 5th 12, 04:46 AM posted to microsoft.public.windowsxp.help_and_support
glee
external usenet poster
 
Posts: 1,794
Default Cannot update Windows after a clean installation

"philo" " wrote in message
...
On 11/03/2012 11:12 AM, Tony wrote:
snip
BTW: How did you solve the problem of not being able to reinstall XP


Following from what you said to my previous post I thought that the
cd might
have been damaged & remembered that Dell sent me two copies. I found
the
other copy & installed from that



Great...that confirms my theory then and I appreciate your getting
back to me. For me to give the right help I always like to have feed
back.


Yes.... good to know what the cause actually was in this case.
--
Glen Ventura
MS MVP Oct. 2002 - Sept. 2009
CompTIA A+

  #13  
Old November 15th 12, 10:11 AM posted to microsoft.public.windowsxp.help_and_support
Greegor
external usenet poster
 
Posts: 96
Default Cannot update Windows after a clean installation

Why does SP3 fail from the update site so much?

I too had better luck with downloading it standalone
and installing it.
  #14  
Old November 15th 12, 01:16 PM posted to microsoft.public.windowsxp.help_and_support
glee
external usenet poster
 
Posts: 1,794
Default Cannot update Windows after a clean installation

"Greegor" wrote in message
...
Why does SP3 fail from the update site so much?

I too had better luck with downloading it standalone
and installing it.


Well, it doesn't... the majority of installs via auto-update are
successful. Failures are reported in forums and newsgroups, the much
larger numbers with no problems don't report in forums that they had a
non-problem. That said, many of the failures can be attributed to
leaving an aggressive anti-virus/Internet security suite active during
the installation.

For SP2 and SP3 installs I have done in my shop, I use the standalone
because I already have it downloaded, but on the occasions that I have
installed them on-site via auto-update, I have not had any problems.

I've never had a problem with service packs via auto-update on Vista or
Win Seven.
YMMV, as always.
--
Glen Ventura
MS MVP Oct. 2002 - Sept. 2009
CompTIA A+

  #15  
Old November 15th 12, 01:37 PM posted to microsoft.public.windowsxp.help_and_support
philo [_2_]
external usenet poster
 
Posts: 37
Default Add'l Info

Over the weekend I ended up having to update a number of XP machines
and it looks like things have changed just a bit.

The machines had IE6 and I was able to perform Windows updates
with no problem.

However...to get MSE directly from Microsoft, you cannot get to the page
unless you first install IE8

--
https://www.createspace.com/3707686
 




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