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XP Pro FAX



 
 
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  #61  
Old March 31st 04, 09:01 PM
Sharon F
external usenet poster
 
Posts: n/a
Default XP Pro FAX

On Wed, 31 Mar 2004 08:14:19 -0500, William B. Lurie wrote:

What about drivers for your fax/modem? Have you checked the manufacturer's
site for updates? *Is* the modem recognized as a fax modem in Device
Manager?


Gosh, I've been composing and sending FAXes via SmithMicro HotFax on
every Windows for years, including this XP which came with S3 modem and
its drivers. Device Manager must know it's there and alive and well.


If the modem is not a fax/modem it cannot send faxes. I can't find enough
info about the S3 modem to know if it's fax capable or not.

For the fax printer:

I just did these steps on my system (with no fax/modem installed at the
moment):

Folder Options General. Check box to show common tasks in folders.
Open Printers and Fax folder.

In the common tasks pane and under Printer Tasks is a "setup" item for fax
services. Clicking on it installs the Fax Service. Was asked for the XP CD.
Windows did its thing and when finished, the task for setup has changed to
"Install a local fax printer."

Clicking on that link, added "Fax" to my printer list.

Took a peek in the start menu. The above steps also added the following in
Start Programs Accessories Communications:
Fax folder containing: Fax Console, Cover Page Editor and Send A Fax...

Clicking on Fax Console informs me that there are currently no fax/modems
installed. Asks If I would like to install one. Clicked Cancel (the modem
is sitting over on the shelf but don't want to install it at the moment).
Next screen that appears is "Welcome to Fax Configuration Wizard." (both
fxssvc.exe and fxsclnt.exe are listed in Task Manager).

Again clicked Cancel as I will uninstall this. Fax Console appears. Shows
Fax in the left column with subitems: incoming, inbox, outbox and sent
items. The fax program can be configured from here by using the programs
menus instead of the wizard.

Since you can get the fax console open -- have you tried working with the
menus at all?

(The above ends up being just a different method of installing Fax. It
gives the same expected results that using Add/Remove Programs Add/Remove
Windows Components to install Fax Services should give.)

In that folder I have 4 icons...Add Printer, Fax via eFax (0 ready),
HotFax (0 ready), Lexmark (0 ready and checked as the live one), and I
don't know what you mean by 'a fax printer', or how to display the task
pane, or a 'setup fax' option. I clicked on Add a printer, and didn't
see an option where I could select anything.


Were you able to get HotFax to work for you on this setup?

--
Sharon F
MS-MVP ~ Windows XP Shell/User
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  #62  
Old March 31st 04, 09:41 PM
William B. Lurie
external usenet poster
 
Posts: n/a
Default XP Pro FAX

Sharon F wrote:

On Wed, 31 Mar 2004 08:14:19 -0500, William B. Lurie wrote:


What about drivers for your fax/modem? Have you checked the manufacturer's
site for updates? *Is* the modem recognized as a fax modem in Device
Manager?


Gosh, I've been composing and sending FAXes via SmithMicro HotFax on
every Windows for years, including this XP which came with S3 modem and
its drivers. Device Manager must know it's there and alive and well.



If the modem is not a fax/modem it cannot send faxes. I can't find enough
info about the S3 modem to know if it's fax capable or not.

For the fax printer:

I just did these steps on my system (with no fax/modem installed at the
moment):

Folder Options General. Check box to show common tasks in folders.
Open Printers and Fax folder.

In the common tasks pane and under Printer Tasks is a "setup" item for fax
services. Clicking on it installs the Fax Service. Was asked for the XP CD.
Windows did its thing and when finished, the task for setup has changed to
"Install a local fax printer."

Clicking on that link, added "Fax" to my printer list.

Took a peek in the start menu. The above steps also added the following in
Start Programs Accessories Communications:
Fax folder containing: Fax Console, Cover Page Editor and Send A Fax...

Clicking on Fax Console informs me that there are currently no fax/modems
installed. Asks If I would like to install one. Clicked Cancel (the modem
is sitting over on the shelf but don't want to install it at the moment).
Next screen that appears is "Welcome to Fax Configuration Wizard." (both
fxssvc.exe and fxsclnt.exe are listed in Task Manager).

Again clicked Cancel as I will uninstall this. Fax Console appears. Shows
Fax in the left column with subitems: incoming, inbox, outbox and sent
items. The fax program can be configured from here by using the programs
menus instead of the wizard.

Since you can get the fax console open -- have you tried working with the
menus at all?

(The above ends up being just a different method of installing Fax. It
gives the same expected results that using Add/Remove Programs Add/Remove
Windows Components to install Fax Services should give.)


In that folder I have 4 icons...Add Printer, Fax via eFax (0 ready),
HotFax (0 ready), Lexmark (0 ready and checked as the live one), and I
don't know what you mean by 'a fax printer', or how to display the task
pane, or a 'setup fax' option. I clicked on Add a printer, and didn't
see an option where I could select anything.



Were you able to get HotFax to work for you on this setup?

Fast reply on 2 counts, more later:
HotFax works just fine. It does have deficiencies and
quirks, which is 2/3 of reason I want Windows FAX to try out.
My modem is listed as Conexant SoftK56 Modem (M)
/WBL/

--
William B. Lurie
  #63  
Old April 1st 04, 01:41 AM
William B. Lurie
external usenet poster
 
Posts: n/a
Default XP Pro FAX

Continuing on, Sharon, I started walking in your footsteps, doing
what you outline below, with good news and bad news. BTW, is it
fine for the thread to get longer and longer? When do we start anew?

Here's what I did. Folder OptionsGeneral. Checked box to show common
tasks in folders. Opened Printers and Fax folder. So far, so good.

Under Printer Tasks, clicked Setup. Installed the FAX service, and
was *not* asked for the CD. It took it a while, but I guess it found all
it needed. And as you said, it did its thing, and when finished, the
task for Setup was changed to "Install a local FAX printer".

Well, you said I should click on that link. I clicked on it every
way I knew how, single, double, nothing I did to it did anything
at all. It looks slightly greyed out, and I suspect that it really is.
So I skipped that step (which obviously is what's needed next, and
I was unable to do it), and went further.

You said I should then look at StartAll ProgramsAccessories
Communications and I did. Th FAX folder still says just FAX(empty).

So that is where we diverge. Maybe I installed a lot, but I still
don't see those wonderful choices you list. No Fax Console, No Cover
Page Editor, no Send a Fax........

To answer your question about what I can do with the Fax Console
that I managed to get open some other way, the answer is, absolutely
nothing.
************************************************** ********************
Sharon F wrote:
On Wed, 31 Mar 2004 08:14:19 -0500, William B. Lurie wrote:


What about drivers for your fax/modem? Have you checked the manufacturer's
site for updates? *Is* the modem recognized as a fax modem in Device
Manager?


Gosh, I've been composing and sending FAXes via SmithMicro HotFax on
every Windows for years, including this XP which came with S3 modem and
its drivers. Device Manager must know it's there and alive and well.



If the modem is not a fax/modem it cannot send faxes. I can't find enough
info about the S3 modem to know if it's fax capable or not.

For the fax printer:

I just did these steps on my system (with no fax/modem installed at the
moment):

Folder Options General. Check box to show common tasks in folders.
Open Printers and Fax folder.

In the common tasks pane and under Printer Tasks is a "setup" item for fax
services. Clicking on it installs the Fax Service. Was asked for the XP CD.
Windows did its thing and when finished, the task for setup has changed to
"Install a local fax printer."

Clicking on that link, added "Fax" to my printer list.

Took a peek in the start menu. The above steps also added the following in
Start Programs Accessories Communications:
Fax folder containing: Fax Console, Cover Page Editor and Send A Fax...

Clicking on Fax Console informs me that there are currently no fax/modems
installed. Asks If I would like to install one. Clicked Cancel (the modem
is sitting over on the shelf but don't want to install it at the moment).
Next screen that appears is "Welcome to Fax Configuration Wizard." (both
fxssvc.exe and fxsclnt.exe are listed in Task Manager).

Again clicked Cancel as I will uninstall this. Fax Console appears. Shows
Fax in the left column with subitems: incoming, inbox, outbox and sent
items. The fax program can be configured from here by using the programs
menus instead of the wizard.

Since you can get the fax console open -- have you tried working with the
menus at all?

(The above ends up being just a different method of installing Fax. It
gives the same expected results that using Add/Remove Programs Add/Remove
Windows Components to install Fax Services should give.)


In that folder I have 4 icons...Add Printer, Fax via eFax (0 ready),
HotFax (0 ready), Lexmark (0 ready and checked as the live one), and I
don't know what you mean by 'a fax printer', or how to display the task
pane, or a 'setup fax' option. I clicked on Add a printer, and didn't
see an option where I could select anything.



Were you able to get HotFax to work for you on this setup?



--
William B. Lurie
  #64  
Old April 1st 04, 03:01 AM
dan
external usenet poster
 
Posts: n/a
Default XP Pro FAX

or just get free eFax (www.efax.com)
  #65  
Old April 1st 04, 03:41 AM
William B. Lurie
external usenet poster
 
Posts: n/a
Default XP Pro FAX

dan wrote:

or just get free eFax (www.efax.com)

Thank you, Dan. I have had free eFax for about 2 years.
And Smith Micro HotFax. But Windows XP furnishes FAX
and I'd like to try it. HotFax has features that need
improving; eFax certainly does, too. Microsoft put out
XP, with HotFax......I feel I'm entitled to at least
evaluate it. And like so much of this software, it is
a genuine challenge.....like a maze, a labyrinth, that
nobody (certainly nobody outside Microsoft) seems
able to find a fath through.
  #66  
Old April 1st 04, 03:41 AM
William B. Lurie
external usenet poster
 
Posts: n/a
Default XP Pro FAX

dan wrote:

or just get free eFax (www.efax.com)

I forgot to add, Dan, parenthetically. Not
that referring problem performance all the
way back to Microsoft will always get a
solution. So far, I have bucked two problems
back, and after half a dozen back and forth
exchanges, they themselves could not offer
solutions. As fate would have it, one of them went
away all by itself, the other is rumored to be
part of an upgrade of Plus! XP which might come
out some time.
  #67  
Old April 1st 04, 04:41 AM
Sharon F
external usenet poster
 
Posts: n/a
Default XP Pro FAX

On Wed, 31 Mar 2004 19:24:10 -0500, William B. Lurie wrote:

To answer your question about what I can do with the Fax Console
that I managed to get open some other way, the answer is, absolutely
nothing.


I don't know what to suggest next, Bill.

We've taken an eMachine copy of XP that originally failed to install the
Fax Services. Shoehorned the Fax Service into your setup using a borrowed
copy of XP and ended up exactly where you started. You have a few more
pieces of Fax this time around but it's still not functional.

--
Sharon F
MS-MVP ~ Windows XP Shell/User
  #68  
Old April 1st 04, 09:01 AM
Rob Schneider
external usenet poster
 
Posts: n/a
Default XP Pro FAX

But Bill... your XP came from eMachines, didn't it? Not from Microsoft.
You aren't *entitled* to it from Microsoft. Did eMachine's spec say it
was included? Do they guarantee it works on your machine?

With all due respect, I think you need to considering punting on this one.

My hunch is the the problem is the modem (but I know nothing of the
details of your modem). The only thing I can think of to make your fax
driver work is to pull out that modem, and buy (they are cheap) an
external modem. They are always easier to make work (my experience).
Keep trying to make it work with XP, but also you will surely find good
quality FAX software on the CD that comes with the new external modem.

Hope this is useful to you. Let us know.

rms




William B. Lurie wrote:
dan wrote:

or just get free eFax (www.efax.com)


Thank you, Dan. I have had free eFax for about 2 years.
And Smith Micro HotFax. But Windows XP furnishes FAX
and I'd like to try it. HotFax has features that need
improving; eFax certainly does, too. Microsoft put out
XP, with HotFax......I feel I'm entitled to at least
evaluate it. And like so much of this software, it is
a genuine challenge.....like a maze, a labyrinth, that
nobody (certainly nobody outside Microsoft) seems
able to find a fath through.

  #69  
Old April 1st 04, 12:41 PM
William B. Lurie
external usenet poster
 
Posts: n/a
Default XP Pro FAX

I see your point, most of the way, Rob. To answer specifically,
eMachines said only "Microsoft XP", and on would naturally
assume that that term, those 2 words, describe the same
product as one gets in a purchased Microsoft box. Emachines
guarantee is pretty much indicated by what the "Restore" CD
that comes with the machine does: gives you a GHOST image that
restores back to what they furnished on the machine.

I'll give up. If I ever have to start from a bare hard drive,
I'll install an XP that has the FAX and then I'll see how it
works. The modem is software, and I'm not going to try external
for more than one reason.

Thanks to you and Sharon for trying hard, and I hope we all
learned some more tidbits that will help you to help others.

Bill Lurie

Rob Schneider wrote:

But Bill... your XP came from eMachines, didn't it? Not from Microsoft.
You aren't *entitled* to it from Microsoft. Did eMachine's spec say it
was included? Do they guarantee it works on your machine?

With all due respect, I think you need to considering punting on this one.

My hunch is the the problem is the modem (but I know nothing of the
details of your modem). The only thing I can think of to make your fax
driver work is to pull out that modem, and buy (they are cheap) an
external modem. They are always easier to make work (my experience).
Keep trying to make it work with XP, but also you will surely find good
quality FAX software on the CD that comes with the new external modem.

Hope this is useful to you. Let us know.

rms




William B. Lurie wrote:

dan wrote:

or just get free eFax (www.efax.com)



Thank you, Dan. I have had free eFax for about 2 years.
And Smith Micro HotFax. But Windows XP furnishes FAX
and I'd like to try it. HotFax has features that need
improving; eFax certainly does, too. Microsoft put out
XP, with HotFax......I feel I'm entitled to at least
evaluate it. And like so much of this software, it is
a genuine challenge.....like a maze, a labyrinth, that
nobody (certainly nobody outside Microsoft) seems
able to find a fath through.



--
William B. Lurie
  #70  
Old April 1st 04, 12:41 PM
William B. Lurie
external usenet poster
 
Posts: n/a
Default XP Pro FAX

Sharon F wrote:

On Wed, 31 Mar 2004 19:24:10 -0500, William B. Lurie wrote:


To answer your question about what I can do with the Fax Console
that I managed to get open some other way, the answer is, absolutely
nothing.



I don't know what to suggest next, Bill.

We've taken an eMachine copy of XP that originally failed to install the
Fax Services. Shoehorned the Fax Service into your setup using a borrowed
copy of XP and ended up exactly where you started. You have a few more
pieces of Fax this time around but it's still not functional.

As I wrote to Rob SChneider, Sharon, I just have to give it up.
I'm pleased that you experts have corroborated all that I have
been saying, and I certainly appreciate your efforts and your
persistence. One day I'll start with a full-bodied XP and then
I'll see the XP Fax. I don't recall seeing an options menu when
I last installed an XP, but I'll certainly look for it.
Bill Lurie
  #71  
Old April 1st 04, 12:41 PM
Rob Schneider
external usenet poster
 
Posts: n/a
Default XP Pro FAX

"Truth in Advertising" would have normally required eMachines to say
"those parts of Windows XP we have chosen to give based on our license
with Microsoft". Alas, the world is not perfect.

Still ... go to a local computer fair and pick up an old, slow, external
modem with FAX capability (for very small amount of money) and play.

Hope this is useful to you. Let us know.

rms




William B. Lurie wrote:
I see your point, most of the way, Rob. To answer specifically,
eMachines said only "Microsoft XP", and on would naturally
assume that that term, those 2 words, describe the same
product as one gets in a purchased Microsoft box. Emachines
guarantee is pretty much indicated by what the "Restore" CD
that comes with the machine does: gives you a GHOST image that
restores back to what they furnished on the machine.

I'll give up. If I ever have to start from a bare hard drive,
I'll install an XP that has the FAX and then I'll see how it
works. The modem is software, and I'm not going to try external
for more than one reason.

Thanks to you and Sharon for trying hard, and I hope we all
learned some more tidbits that will help you to help others.

Bill Lurie

Rob Schneider wrote:

But Bill... your XP came from eMachines, didn't it? Not from
Microsoft. You aren't *entitled* to it from Microsoft. Did eMachine's
spec say it was included? Do they guarantee it works on your machine?

With all due respect, I think you need to considering punting on this
one.

My hunch is the the problem is the modem (but I know nothing of the
details of your modem). The only thing I can think of to make your fax
driver work is to pull out that modem, and buy (they are cheap) an
external modem. They are always easier to make work (my experience).
Keep trying to make it work with XP, but also you will surely find
good quality FAX software on the CD that comes with the new external
modem.

Hope this is useful to you. Let us know.

rms




William B. Lurie wrote:

dan wrote:

or just get free eFax (www.efax.com)



Thank you, Dan. I have had free eFax for about 2 years.
And Smith Micro HotFax. But Windows XP furnishes FAX
and I'd like to try it. HotFax has features that need
improving; eFax certainly does, too. Microsoft put out
XP, with HotFax......I feel I'm entitled to at least
evaluate it. And like so much of this software, it is
a genuine challenge.....like a maze, a labyrinth, that
nobody (certainly nobody outside Microsoft) seems
able to find a fath through.




  #72  
Old April 1st 04, 05:01 PM
William B. Lurie
external usenet poster
 
Posts: n/a
Default XP Pro FAX

Michael and Sharon:

Old thread, I'm shortening it for a specific reason.
The info in the old thread is, I feel, not pertinent.

I found Windows FAX alive and working (!) on another
hard drive, in a different copy of Windows XP.

I am able to run that system as the second hard drive,
as a Slave. I can even set the BIOS to boot to it, if
I wanted to. But is there a way that I can move or copy
the needed files from the Slave to the Master, to have
the FAX working on my Master drive?

  #73  
Old April 1st 04, 11:01 PM
Sharon F
external usenet poster
 
Posts: n/a
Default XP Pro FAX

On Thu, 01 Apr 2004 10:51:51 -0500, William B. Lurie wrote:

Michael and Sharon:

Old thread, I'm shortening it for a specific reason.
The info in the old thread is, I feel, not pertinent.

I found Windows FAX alive and working (!) on another
hard drive, in a different copy of Windows XP.

I am able to run that system as the second hard drive,
as a Slave. I can even set the BIOS to boot to it, if
I wanted to. But is there a way that I can move or copy
the needed files from the Slave to the Master, to have
the FAX working on my Master drive?


You're kidding, right? While installing Fax into one Windows, it ended up
going into the second setup instead? I'm not even going to try and guess
how that happened.

--
Sharon F
MS-MVP ~ Windows XP Shell/User
  #74  
Old April 2nd 04, 12:02 AM
William B. Lurie
external usenet poster
 
Posts: n/a
Default XP Pro FAX

Sharon F wrote:
On Thu, 01 Apr 2004 10:51:51 -0500, William B. Lurie wrote:


Michael and Sharon:

Old thread, I'm shortening it for a specific reason.
The info in the old thread is, I feel, not pertinent.

I found Windows FAX alive and working (!) on another
hard drive, in a different copy of Windows XP.

I am able to run that system as the second hard drive,
as a Slave. I can even set the BIOS to boot to it, if
I wanted to. But is there a way that I can move or copy
the needed files from the Slave to the Master, to have
the FAX working on my Master drive?



You're kidding, right? While installing Fax into one Windows, it ended up
going into the second setup instead? I'm not even going to try and guess
how that happened.

No, Sharon, and not kidding. I did a complete restore (Ghost)
from the original eMachines Restore CD, to a brand new drive,
running alone on the machine, and it ended up with FAX. I never
ran that CD before, because I've refused to clobber everything else
on my Master CD. The question I asked, then, is: Is there a way
to get the FAX now installed on my second drive, over onto the
Master which we've been fooling with, the past week
is can I

--
William B. Lurie
  #75  
Old April 2nd 04, 02:41 AM
Sharon F
external usenet poster
 
Posts: n/a
Default XP Pro FAX

On Thu, 01 Apr 2004 17:54:50 -0500, William B. Lurie wrote:

The question I asked, then, is: Is there a way
to get the FAX now installed on my second drive, over onto the
Master which we've been fooling with, the past week
is can I


No, as far as I know, there isn't a way. Fax services is a system
component. This is quite different than a separate stand-alone application
that could be shuttled around.

--
Sharon F
MS-MVP ~ Windows XP Shell/User
 




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