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Can only access msn, can't get my hotmail to show up
My msn says I have 3 unopened emails, but I keep
getting 'page cannot be displayed'. I can't log in to my netpassport, although it recognises my hotmail addy on msn messenger. Please can anyone help me? thanks heather |
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#2
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Can only access msn, can't get my hotmail to show up
Greetings Heather,
Firstly, verify that your computer's date and time has been set correctly. To do so, just double-click the clock in the corner of the screen, and verify that the day, month and year is set correctly. Then, if you haven't already, clear your Internet Explorer cache and cookies -- open Internet Explorer, click the Tools menu, then Internet Options, then click the Delete Files button, and when that's complete click the Delete Cookies button. Then try accessing it again. Lastly, if you're running McAfee Privacy software (not Antivirus) you may need to uninstall it as it has been known to cause some issues accessing Hotmail. ____________________________________________ Jonathan Kay Windows MVP, Messenger Associate Expert http://www.microsoft.com/windowsxp/expertzone/ Messenger Resources - http://messenger.jonathankay.com "Heather" wrote in message ... My msn says I have 3 unopened emails, but I keep getting 'page cannot be displayed'. I can't log in to my netpassport, although it recognises my hotmail addy on msn messenger. Please can anyone help me? thanks heather |
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