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#1
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Remote Assistance
I have Windows XP and my friend has Windows Vista. We both have the same
version of Windows Live messenger. I am having a problem connecting to her computer remotely. Is it because we have different versions Windows?? |
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#2
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Remote Assistance
Greetings Lesley,
Nope -- it is backwards compatible. More than likely this is do to a networking problem. For instance, if you have a router which does not support Universal Plug and Play (UPnP) or UPnP has been turned off in the router, Remote Assistance is not going to work. -- Jonathan Kay Microsoft MVP - Windows Live Messenger/MSN Messenger/Windows Messenger Associate Expert http://www.microsoft.com/windowsxp/expertzone/ Messenger Resources - http://messenger.jonathankay.com All posts unless otherwise specified are (c) 2007 Jonathan Kay. You *must* contact me for redistribution rights. -- "Lesley" wrote in message ... I have Windows XP and my friend has Windows Vista. We both have the same version of Windows Live messenger. I am having a problem connecting to her computer remotely. Is it because we have different versions Windows?? |
#3
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Remote Assistance
Hello,
Not a solution, but you can avoid using Remote Assistance (its a pain with firewalls) and use the free Crossloop instead http://www.crossloop.com -- Singapore Web Design http://www.bootstrike.com/Webdesign/ Singapore Web Hosting http://www.bootstrike.com/WinXP/faq.html Windows XP FAQ "Lesley" wrote in message ... I have Windows XP and my friend has Windows Vista. We both have the same version of Windows Live messenger. I am having a problem connecting to her computer remotely. Is it because we have different versions Windows?? |
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