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#1
August 23rd 06, 08:22 AM
posted to microsoft.public.windowsxp.hardware
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external harddrive not working
hi i recently bought an external hard drive to put my media like movies
on, it was working fine but then it just stopped working, i restarted my pc to test and no drive in my computers, i tried uninstalling the usb drivers but that didnt work either, could it be a cd drive took the letter it was using. if this is not the problem is there anything that i can do so i wont lose my data. thank you isaac 
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#2
August 23rd 06, 09:08 AM
posted to microsoft.public.windowsxp.hardware
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external harddrive not working
wrote in message oups.com... | hi i recently bought an external hard drive to put my media like movies | on, it was working fine but then it just stopped working, i restarted | my pc to test and no drive in my computers, i tried uninstalling the | usb drivers but that didnt work either, could it be a cd drive took the | letter it was using. if this is not the problem is there anything that | i can do so i wont lose my data. thank you | | isaac I wouldn't trust USB 2.0 for anything much anymore with Windows XP around.
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#3
August 23rd 06, 09:22 AM
posted to microsoft.public.windowsxp.hardware
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external harddrive not working
Cymbal Man Freq. wrote: wrote in message oups.com... | hi i recently bought an external hard drive to put my media like movies | on, it was working fine but then it just stopped working, i restarted | my pc to test and no drive in my computers, i tried uninstalling the | usb drivers but that didnt work either, could it be a cd drive took the | letter it was using. if this is not the problem is there anything that | i can do so i wont lose my data. thank you | | isaac I wouldn't trust USB 2.0 for anything much anymore with Windows XP around. do you have any suggestions so i dont have to reformat and lose my data
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#4
August 23rd 06, 10:05 AM
posted to microsoft.public.windowsxp.hardware
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external harddrive not working
wrote in message s.com... | | Cymbal Man Freq. wrote: | wrote in message | oups.com... | | hi i recently bought an external hard drive to put my media like movies | | on, it was working fine but then it just stopped working, i restarted | | my pc to test and no drive in my computers, i tried uninstalling the | | usb drivers but that didnt work either, could it be a cd drive took the | | letter it was using. if this is not the problem is there anything that | | i can do so i wont lose my data. thank you | | | | isaac | | | I wouldn't trust USB 2.0 for anything much anymore with Windows XP around. | | do you have any suggestions so i dont have to reformat and lose my data Most I've heard is if it is an IDE drive in an enclosure, take the drive out and put it in the computer as a 2nd hard drive. Watch out for static, wear a strap. The way your machine is right now, you could very easily corrupt your external drive because of Win XP trying to sense it. Then you may or may not be able to reformat it. Getting stuck with a drive corrupted during reformatting is a total loss of your drive, and this problem with the USB 2 can take you to that edge and right over in less than an hour. Try the drive on another computer that will recognize it without problem and transfer data without delayed write failures, and burn the stuff to DVD. I'm no Linux expert, whatsoever, but does Linux support USB 2 and DVD burning? I betcha your drive would work on a Win 98SE machine that had a USB 2.0 PCI card installed and functioning. Finding the right computer to reactivate your drive is the problem now, since the machine your on has given up the ghost as far as USB 2 is concerned. Or put the drive on a shelf until you can deal with the problems when you find a fix that works for others too. Nobody, or almost nobody, is getting this fixed past one use of the drive.
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#5
August 23rd 06, 12:42 PM
posted to microsoft.public.windowsxp.hardware
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external harddrive not working
Not working - is NOT very descriptive!
Does the power light even come on? Does the drive access light blink as if the drive is trying to be accessed? Have you changed out the connecting cable (USB)? Have you looked at the drive in Disk Management (Start | right click "My Computer" | Manage | Disk Management)? What information can you obtain about the drive? What options are available if you right click on the drive? A good question receives better answers! -- Regards, Richard Urban Microsoft MVP Windows Shell/User (For email, remove the obvious from my address) Quote from George Ankner: If you knew as much as you think you know, You would realize that you don't know what you thought you knew! wrote in message oups.com... hi i recently bought an external hard drive to put my media like movies on, it was working fine but then it just stopped working, i restarted my pc to test and no drive in my computers, i tried uninstalling the usb drivers but that didnt work either, could it be a cd drive took the letter it was using. if this is not the problem is there anything that i can do so i wont lose my data. thank you isaac
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#6
August 23rd 06, 07:39 PM
posted to microsoft.public.windowsxp.hardware
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external harddrive not working
Richard Urban wrote: Not working - is NOT very descriptive! Does the power light even come on? Does the drive access light blink as if the drive is trying to be accessed? Have you changed out the connecting cable (USB)? Have you looked at the drive in Disk Management (Start | right click "My Computer" | Manage | Disk Management)? What information can you obtain about the drive? What options are available if you right click on the drive? A good question receives better answers! -- Regards, Richard Urban Microsoft MVP Windows Shell/User (For email, remove the obvious from my address) Quote from George Ankner: If you knew as much as you think you know, You would realize that you don't know what you thought you knew! wrote in message oups.com... hi i recently bought an external hard drive to put my media like movies on, it was working fine but then it just stopped working, i restarted my pc to test and no drive in my computers, i tried uninstalling the usb drivers but that didnt work either, could it be a cd drive took the letter it was using. if this is not the problem is there anything that i can do so i wont lose my data. thank you isaac The light comes on the drive, when plugged in, the device is read and then a message comes up saying found usb mass storage and then another message saying an error occured and it was unable to be configured, the drive is not in management and the usb mass storage driver has a yellow bubble and a black ! meaning trouble, it is a driver error im pretty sure thanks for the help
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#7
August 23rd 06, 07:48 PM
posted to microsoft.public.windowsxp.hardware
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external harddrive not working
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#9
August 23rd 06, 08:27 PM
posted to microsoft.public.windowsxp.hardware
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external harddrive not working
wrote in message ups.com... | | wrote: | wrote: | Richard Urban wrote: | Not working - is NOT very descriptive! | | Does the power light even come on? | | Does the drive access light blink as if the drive is trying to be accessed? | | Have you changed out the connecting cable (USB)? | | Have you looked at the drive in Disk Management (Start | right click "My | Computer" | Manage | Disk Management)? What information can you obtain about | the drive? What options are available if you right click on the drive? | | A good question receives better answers! | | -- | Regards, | | Richard Urban | Microsoft MVP Windows Shell/User | (For email, remove the obvious from my address) | | Quote from George Ankner: | If you knew as much as you think you know, | You would realize that you don't know what you thought you knew! | | | | wrote in message | oups.com... | hi i recently bought an external hard drive to put my media like movies | on, it was working fine but then it just stopped working, i restarted | my pc to test and no drive in my computers, i tried uninstalling the | usb drivers but that didnt work either, could it be a cd drive took the | letter it was using. if this is not the problem is there anything that | i can do so i wont lose my data. thank you | | isaac | | The light comes on the drive, when plugged in, the device is read and | then a message comes up saying found usb mass storage and then another | message saying an error occured and it was unable to be configured, the | drive is not in management and the usb mass storage driver has a yellow | bubble and a black ! meaning trouble, it is a driver error im pretty | sure thanks for the help | | it also doesnt work in other computers same error mesage ^@%#^ it im | going to try making it a internal to get the files | | ok did the internal thng, gave me an errror message saying secondary | slave error and then booted windows read the drive and said drive is | fine, but drive is not in my computer or manager any help i dotn want | to lose my files. WOW! Don't be in a rush, this may take several weeks/months to figure this out.
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#10
August 23rd 06, 08:57 PM
posted to microsoft.public.windowsxp.hardware
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external harddrive not working
Cymbal Man Freq. wrote: wrote in message ups.com... | | wrote: | wrote: | Richard Urban wrote: | Not working - is NOT very descriptive! | | Does the power light even come on? | | Does the drive access light blink as if the drive is trying to be accessed? | | Have you changed out the connecting cable (USB)? | | Have you looked at the drive in Disk Management (Start | right click "My | Computer" | Manage | Disk Management)? What information can you obtain about | the drive? What options are available if you right click on the drive? | | A good question receives better answers! | | -- | Regards, | | Richard Urban | Microsoft MVP Windows Shell/User | (For email, remove the obvious from my address) | | Quote from George Ankner: | If you knew as much as you think you know, | You would realize that you don't know what you thought you knew! | | | | wrote in message | oups.com... | hi i recently bought an external hard drive to put my media like movies | on, it was working fine but then it just stopped working, i restarted | my pc to test and no drive in my computers, i tried uninstalling the | usb drivers but that didnt work either, could it be a cd drive took the | letter it was using. if this is not the problem is there anything that | i can do so i wont lose my data. thank you | | isaac | | The light comes on the drive, when plugged in, the device is read and | then a message comes up saying found usb mass storage and then another | message saying an error occured and it was unable to be configured, the | drive is not in management and the usb mass storage driver has a yellow | bubble and a black ! meaning trouble, it is a driver error im pretty | sure thanks for the help | | it also doesnt work in other computers same error mesage ^@%#^ it im | going to try making it a internal to get the files | | ok did the internal thng, gave me an errror message saying secondary | slave error and then booted windows read the drive and said drive is | fine, but drive is not in my computer or manager any help i dotn want | to lose my files. WOW! Don't be in a rush, this may take several weeks/months to figure this out. ok but i have important docs and files on there like programs for my cs classes so if i lose these im screwed i just need to know how to get them on my internal drive, are there any secrets like with an imaginf program or something
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#11
August 23rd 06, 09:26 PM
posted to microsoft.public.windowsxp.hardware
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external harddrive not working
wrote in message oups.com... | | Cymbal Man Freq. wrote: | wrote in message | ups.com... | | | | wrote: | | wrote: | | Richard Urban wrote: | | Not working - is NOT very descriptive! | | | | Does the power light even come on? | | | | Does the drive access light blink as if the drive is trying to be | accessed? | | | | Have you changed out the connecting cable (USB)? | | | | Have you looked at the drive in Disk Management (Start | right click "My | | Computer" | Manage | Disk Management)? What information can you obtain | about | | the drive? What options are available if you right click on the drive? | | | | A good question receives better answers! | | | | -- | | Regards, | | | | Richard Urban | | Microsoft MVP Windows Shell/User | | (For email, remove the obvious from my address) | | | | Quote from George Ankner: | | If you knew as much as you think you know, | | You would realize that you don't know what you thought you knew! | | | | | | | | wrote in message | | oups.com... | | hi i recently bought an external hard drive to put my media like | movies | | on, it was working fine but then it just stopped working, i restarted | | my pc to test and no drive in my computers, i tried uninstalling the | | usb drivers but that didnt work either, could it be a cd drive took | the | | letter it was using. if this is not the problem is there anything that | | i can do so i wont lose my data. thank you | | | | isaac | | | | The light comes on the drive, when plugged in, the device is read and | | then a message comes up saying found usb mass storage and then another | | message saying an error occured and it was unable to be configured, the | | drive is not in management and the usb mass storage driver has a yellow | | bubble and a black ! meaning trouble, it is a driver error im pretty | | sure thanks for the help | | | | it also doesnt work in other computers same error mesage ^@%#^ it im | | going to try making it a internal to get the files | | | | ok did the internal thng, gave me an errror message saying secondary | | slave error and then booted windows read the drive and said drive is | | fine, but drive is not in my computer or manager any help i dotn want | | to lose my files. | | | WOW! | | Don't be in a rush, this may take several weeks/months to figure this out. | | ok but i have important docs and files on there like programs for my cs | classes so if i lose these im screwed i just need to know how to get | them on my internal drive, are there any secrets like with an imaginf | program or something Your drive may already be corrupted. But I still stand by my belief that your drive will work in a Win 98SE machine. I may be wrong, depending on the damage that becomes evident when you try different tacts. Also, your drive in the external enclosure may be recognized in a USB 1.1 port in Win XP, but copying lotsa stuff will be slow, like 100 MB per minute. I'd try this for now. If your computer is so new there are no USB 1.1 ports, I can't help with that. USB 1.1 ports still work, it's the USB 2.0 system that gets screwed by Windows. Also, check what driver your external had, in Device Manager. ALi drivers are known to work on some systems, but not on others. NEC drivers may work better on some systems where other drivers fail. Take screen shots (print screen, paste) into Word for reference. The drivers picked out are installed by Windows, and getting Windows to pick out one driver over another is a process that exists, but it's very painstaking. shakes head I can't believe the slave drive wasn't recognized. I have an old Gateway (PI, 200 Mhz) that had a manufacturing defect whereby you either get one hdd with 1 CD drive, or 2 hdd with no cd drive. I'm gonna have to buy a bigger hdd and copy stuff over to that, take out the two hdd's in there already, then install a cd burner.
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#12
August 23rd 06, 10:58 PM
posted to microsoft.public.windowsxp.hardware
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external harddrive not working
And what does disk management say about the drive? Does it even see the
drive? -- Regards, Richard Urban Microsoft MVP Windows Shell/User (For email, remove the obvious from my address) Quote from George Ankner: If you knew as much as you think you know, You would realize that you don't know what you thought you knew! wrote in message oups.com... Richard Urban wrote: Not working - is NOT very descriptive! Does the power light even come on? Does the drive access light blink as if the drive is trying to be accessed? Have you changed out the connecting cable (USB)? Have you looked at the drive in Disk Management (Start | right click "My Computer" | Manage | Disk Management)? What information can you obtain about the drive? What options are available if you right click on the drive? A good question receives better answers! -- Regards, Richard Urban Microsoft MVP Windows Shell/User (For email, remove the obvious from my address) Quote from George Ankner: If you knew as much as you think you know, You would realize that you don't know what you thought you knew! wrote in message oups.com... hi i recently bought an external hard drive to put my media like movies on, it was working fine but then it just stopped working, i restarted my pc to test and no drive in my computers, i tried uninstalling the usb drivers but that didnt work either, could it be a cd drive took the letter it was using. if this is not the problem is there anything that i can do so i wont lose my data. thank you isaac The light comes on the drive, when plugged in, the device is read and then a message comes up saying found usb mass storage and then another message saying an error occured and it was unable to be configured, the drive is not in management and the usb mass storage driver has a yellow bubble and a black ! meaning trouble, it is a driver error im pretty sure thanks for the help
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#13
August 23rd 06, 11:30 PM
posted to microsoft.public.windowsxp.hardware
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external harddrive not working
wrote in message ups.com... wrote: wrote: Richard Urban wrote: Not working - is NOT very descriptive! Does the power light even come on? Does the drive access light blink as if the drive is trying to be accessed? Have you changed out the connecting cable (USB)? Have you looked at the drive in Disk Management (Start | right click "My Computer" | Manage | Disk Management)? What information can you obtain about the drive? What options are available if you right click on the drive? A good question receives better answers! -- Regards, Richard Urban Microsoft MVP Windows Shell/User (For email, remove the obvious from my address) Quote from George Ankner: If you knew as much as you think you know, You would realize that you don't know what you thought you knew! wrote in message oups.com... hi i recently bought an external hard drive to put my media like movies on, it was working fine but then it just stopped working, i restarted my pc to test and no drive in my computers, i tried uninstalling the usb drivers but that didnt work either, could it be a cd drive took the letter it was using. if this is not the problem is there anything that i can do so i wont lose my data. thank you isaac The light comes on the drive, when plugged in, the device is read and then a message comes up saying found usb mass storage and then another message saying an error occured and it was unable to be configured, the drive is not in management and the usb mass storage driver has a yellow bubble and a black ! meaning trouble, it is a driver error im pretty sure thanks for the help it also doesnt work in other computers same error mesage ^@%#^ it im going to try making it a internal to get the files ok did the internal thng, gave me an errror message saying secondary slave error and then booted windows read the drive and said drive is fine, but drive is not in my computer or manager any help i dotn want to lose my files. The secondary slave error is a message that something is not connected right, might be as simple as the jumper setting for Master/Slave on the back of the drive. If there is another thing connected to the IDE cable be sure to check its jumper settings too. -- Dave Vair CNE, CNA, MCP, A+, N+
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#14
August 24th 06, 09:00 AM
posted to microsoft.public.windowsxp.hardware
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external harddrive not working
David Vair wrote: wrote in message ups.com... wrote: wrote: Richard Urban wrote: Not working - is NOT very descriptive! Does the power light even come on? Does the drive access light blink as if the drive is trying to be accessed? Have you changed out the connecting cable (USB)? Have you looked at the drive in Disk Management (Start | right click "My Computer" | Manage | Disk Management)? What information can you obtain about the drive? What options are available if you right click on the drive? A good question receives better answers! -- Regards, Richard Urban Microsoft MVP Windows Shell/User (For email, remove the obvious from my address) Quote from George Ankner: If you knew as much as you think you know, You would realize that you don't know what you thought you knew! wrote in message oups.com... hi i recently bought an external hard drive to put my media like movies on, it was working fine but then it just stopped working, i restarted my pc to test and no drive in my computers, i tried uninstalling the usb drivers but that didnt work either, could it be a cd drive took the letter it was using. if this is not the problem is there anything that i can do so i wont lose my data. thank you isaac The light comes on the drive, when plugged in, the device is read and then a message comes up saying found usb mass storage and then another message saying an error occured and it was unable to be configured, the drive is not in management and the usb mass storage driver has a yellow bubble and a black ! meaning trouble, it is a driver error im pretty sure thanks for the help it also doesnt work in other computers same error mesage ^@%#^ it im going to try making it a internal to get the files ok did the internal thng, gave me an errror message saying secondary slave error and then booted windows read the drive and said drive is fine, but drive is not in my computer or manager any help i dotn want to lose my files. The secondary slave error is a message that something is not connected right, might be as simple as the jumper setting for Master/Slave on the back of the drive. If there is another thing connected to the IDE cable be sure to check its jumper settings too. -- Dave Vair CNE, CNA, MCP, A+, N+ Hey guys found out that the drive is DEAD meaning it came off the spindle inside, i took it to my buddy at best buy and he showed me it and said "THAT NOISE AINT GOOD!!" Hard to believe that a man defect occurs in something that was used for less than two days, it costs alot to get those files too like $500
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#15
August 24th 06, 11:17 AM
posted to microsoft.public.windowsxp.hardware
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external harddrive not working
wrote in message oups.com... || Hey guys found out that the drive is DEAD meaning it came off the | spindle inside, i took it to my buddy at best buy and he showed me it | and said "THAT NOISE AINT GOOD!!" Hard to believe that a man defect | occurs in something that was used for less than two days, it costs alot | to get those files too like $500 Well that is bizarre. Did someone loosen a screw on you (UPS?)? Can you get the platters onto another spindle arrangement? (Lookin' for miracles now)
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