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#1
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Office XP Update: KB837253 FAILED
The above update keeps showing up in my Automatic Updates list. Research has
shown me it is quite old. I don't know why Updates is now telling me to install this. Each time I try to comply the update fails. There is no additional help offered if updates fail (all it says is "Update failed" which is no help at all) and I've searched MS Help & the Community Bulletin Boards for answers but find none. Maybe because it's so old I no longer need it. That's fine with me but HOW DO I GET IT OUT OF MY AUTOMATIC UPDATES LIST? I always perform the recommended updates when required. I have XP Home Edition 2002 with SP3 installed. Please -- some guidance. Thanks. |
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#2
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Office XP Update: KB837253 FAILED
"South-Paw in SWFL" wrote in
message ... The above update keeps showing up in my Automatic Updates list. Research has shown me it is quite old. I don't know why Updates is now telling me to install this. Each time I try to comply the update fails. There is no additional help offered if updates fail (all it says is "Update failed" which is no help at all) and I've searched MS Help & the Community Bulletin Boards for answers but find none. Maybe because it's so old I no longer need it. That's fine with me but HOW DO I GET IT OUT OF MY AUTOMATIC UPDATES LIST? I always perform the recommended updates when required. I have XP Home Edition 2002 with SP3 installed. Please -- some guidance. Thanks. Tried downloading it separately and then installing it as a standalone file? http://www.microsoft.com/downloads/d...displaylang=en |
#3
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Office XP Update: KB837253 FAILED
Thank you very much for your quick response. I clicked on the link you
provided to try downloading the update separately and received the following pop up window: Window title: Microsoft Word 2002 "Error 1321. Setup cannot modify the file C:\Program Files\Common Files\Microsoft Shared\Web Folders\1033\WebView\CLASSICF.HTT. Verify that the file exists in your system and that you have sufficient permissions to update it." I am the only user on this computer so I must have permission. Now what? "Olórin" wrote: Tried downloading it separately and then installing it as a standalone file? http://www.microsoft.com/downloads/d...displaylang=en |
#4
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Office XP Update: KB837253 FAILED
"South-Paw in SWFL" wrote in
message ... Thank you very much for your quick response. I clicked on the link you provided to try downloading the update separately and received the following pop up window: Window title: Microsoft Word 2002 "Error 1321. Setup cannot modify the file C:\Program Files\Common Files\Microsoft Shared\Web Folders\1033\WebView\CLASSICF.HTT. Verify that the file exists in your system and that you have sufficient permissions to update it." I am the only user on this computer so I must have permission. Now what? "Olórin" wrote: Tried downloading it separately and then installing it as a standalone file? http://www.microsoft.com/downloads/d...displaylang=en The link just came from my going to www.microsoft.com and searching for that KB then posting where I ended up. Maybe try finding your own way in; sorry, no idea on that error message. |
#5
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Office XP Update: KB837253 FAILED
I appreciate your attempt to help me. I should have mentioned at the
beginning I am a novice computer user. Your suggestion of "Maybe try finding your own way in" is greek to me. I haven't a clue how to find my own way other than doing what you did (which I had already done on my own before contacting you and I had the same result). Is there anyone else you can refer me to? Or is there a simple way to just not update my computer with whatever it is and simply delete the update notification so it doesn't keep popping up in my reminders? "Olórin" wrote: "South-Paw in SWFL" wrote in message ... Thank you very much for your quick response. I clicked on the link you provided to try downloading the update separately and received the following pop up window: Window title: Microsoft Word 2002 "Error 1321. Setup cannot modify the file C:\Program Files\Common Files\Microsoft Shared\Web Folders\1033\WebView\CLASSICF.HTT. Verify that the file exists in your system and that you have sufficient permissions to update it." I am the only user on this computer so I must have permission. Now what? "Olórin" wrote: Tried downloading it separately and then installing it as a standalone file? http://www.microsoft.com/downloads/d...displaylang=en The link just came from my going to www.microsoft.com and searching for that KB then posting where I ended up. Maybe try finding your own way in; sorry, no idea on that error message. |
#6
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Office XP Update: KB837253 FAILED
cross-posted to microsoft.public.windowsupdate South-Paw in SWFL wrote: I appreciate your attempt to help me. I should have mentioned at the beginning I am a novice computer user. Your suggestion of "Maybe try finding your own way in" is greek to me. I haven't a clue how to find my own way other than doing what you did (which I had already done on my own before contacting you and I had the same result). Is there anyone else you can refer me to? Or is there a simple way to just not update my computer with whatever it is and simply delete the update notification so it doesn't keep popping up in my reminders? "Olórin" wrote: "South-Paw in SWFL" wrote in message ... Thank you very much for your quick response. I clicked on the link you provided to try downloading the update separately and received the following pop up window: Window title: Microsoft Word 2002 "Error 1321. Setup cannot modify the file C:\Program Files\Common Files\Microsoft Shared\Web Folders\1033\WebView\CLASSICF.HTT. Verify that the file exists in your system and that you have sufficient permissions to update it." I am the only user on this computer so I must have permission. Now what? "Olórin" wrote: Tried downloading it separately and then installing it as a standalone file? http://www.microsoft.com/downloads/d...displaylang=en The link just came from my going to www.microsoft.com and searching for that KB then posting where I ended up. Maybe try finding your own way in; sorry, no idea on that error message. |
#7
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Office XP Update: KB837253 FAILED
"South-Paw in SWFL" wrote in message ... I appreciate your attempt to help me. I should have mentioned at the beginning I am a novice computer user. Your suggestion of "Maybe try finding your own way in" is greek to me. I haven't a clue how to find my own way other than doing what you did (which I had already done on my own before contacting you and I had the same result). I just meant for you to go to www.microsoft.com and find your own way to the page where you can download the standalone KB file that you need, rather than going straight to the link I provided. If you'd already tried that, you would have done well to mention that in your original question! :-) Is there anything else you've tried that you can tell us about? Is there anyone else you can refer me to? Let's see if there are any replies from the folk in the Windows Update group, where TonyT has now cross-posted this thread... Or is there a simple way to just not update my computer with whatever it is and simply delete the update notification so it doesn't keep popping up in my reminders? If it were me, update aside, I'd want to sort out the "classicf.htt" problem anyway. By the way, are you sure it's not "classic.htt"? "Olórin" wrote: "South-Paw in SWFL" wrote in message ... Thank you very much for your quick response. I clicked on the link you provided to try downloading the update separately and received the following pop up window: Window title: Microsoft Word 2002 "Error 1321. Setup cannot modify the file C:\Program Files\Common Files\Microsoft Shared\Web Folders\1033\WebView\CLASSICF.HTT. Verify that the file exists in your system and that you have sufficient permissions to update it." I am the only user on this computer so I must have permission. Now what? "Olórin" wrote: Tried downloading it separately and then installing it as a standalone file? http://www.microsoft.com/downloads/d...displaylang=en The link just came from my going to www.microsoft.com and searching for that KB then posting where I ended up. Maybe try finding your own way in; sorry, no idea on that error message. |
#8
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Office XP Update: KB837253 FAILED
I had the same problem, I remembered that one other Windows update for Office
XP asked me for the Microsoft Office disk that had MS Word 2002 on it so I retried installing the standalone update file for KB837253 while the MS disk with Word 2002 on it was in the disk drive and the update finally successfully installed. "South-Paw in SWFL" wrote: Thank you very much for your quick response. I clicked on the link you provided to try downloading the update separately and received the following pop up window: Window title: Microsoft Word 2002 "Error 1321. Setup cannot modify the file C:\Program Files\Common Files\Microsoft Shared\Web Folders\1033\WebView\CLASSICF.HTT. Verify that the file exists in your system and that you have sufficient permissions to update it." I am the only user on this computer so I must have permission. Now what? "Olórin" wrote: Tried downloading it separately and then installing it as a standalone file? http://www.microsoft.com/downloads/d...displaylang=en |
#9
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Office XP Update: KB837253 FAILED
I had the same problem, I remembered that one other Windows update for Office
XP asked me for the Microsoft Office disk that had MS Word 2002 on it so I retried installing the standalone update file for KB837253 while the MS disk with Word 2002 on it was in the disk drive and the update finally successfully installed. "South-Paw in SWFL" wrote: Thank you very much for your quick response. I clicked on the link you provided to try downloading the update separately and received the following pop up window: Window title: Microsoft Word 2002 "Error 1321. Setup cannot modify the file C:\Program Files\Common Files\Microsoft Shared\Web Folders\1033\WebView\CLASSICF.HTT. Verify that the file exists in your system and that you have sufficient permissions to update it." I am the only user on this computer so I must have permission. Now what? "Olórin" wrote: Tried downloading it separately and then installing it as a standalone file? http://www.microsoft.com/downloads/d...displaylang=en |
#10
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Office XP Update: KB837253 FAILED
"TonyT" wrote: cross-posted to microsoft.public.windowsupdate South-Paw in SWFL wrote: I appreciate your attempt to help me. I should have mentioned at the beginning I am a novice computer user. Your suggestion of "Maybe try finding your own way in" is greek to me. I haven't a clue how to find my own way other than doing what you did (which I had already done on my own before contacting you and I had the same result). Is there anyone else you can refer me to? Or is there a simple way to just not update my computer with whatever it is and simply delete the update notification so it doesn't keep popping up in my reminders? "Olórin" wrote: "South-Paw in SWFL" wrote in message ... Thank you very much for your quick response. I clicked on the link you provided to try downloading the update separately and received the following pop up window: Window title: Microsoft Word 2002 "Error 1321. Setup cannot modify the file C:\Program Files\Common Files\Microsoft Shared\Web Folders\1033\WebView\CLASSICF.HTT. Verify that the file exists in your system and that you have sufficient permissions to update it." I am the only user on this computer so I must have permission. Now what? "Olórin" wrote: Tried downloading it separately and then installing it as a standalone file? http://www.microsoft.com/downloads/d...displaylang=en The link just came from my going to www.microsoft.com and searching for that KB then posting where I ended up. Maybe try finding your own way in; sorry, no idea on that error message. This might help for above Problems ... had exact same problem with the same errors after I downloaded the standalone from the website. First I turned off my security program (Zone Alarm). Then I noticed that the error message had a retry option. Chose that and the download progressed to the next error. Chose the retry option again. I think this happened a few times each time choosing the retry option. It kept progressing through the update until it finally finished. Everything is good now. |
#11
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Office XP Update: KB837253 FAILED
"TonyT" wrote: cross-posted to microsoft.public.windowsupdate South-Paw in SWFL wrote: I appreciate your attempt to help me. I should have mentioned at the beginning I am a novice computer user. Your suggestion of "Maybe try finding your own way in" is greek to me. I haven't a clue how to find my own way other than doing what you did (which I had already done on my own before contacting you and I had the same result). Is there anyone else you can refer me to? Or is there a simple way to just not update my computer with whatever it is and simply delete the update notification so it doesn't keep popping up in my reminders? "Olórin" wrote: "South-Paw in SWFL" wrote in message ... Thank you very much for your quick response. I clicked on the link you provided to try downloading the update separately and received the following pop up window: Window title: Microsoft Word 2002 "Error 1321. Setup cannot modify the file C:\Program Files\Common Files\Microsoft Shared\Web Folders\1033\WebView\CLASSICF.HTT. Verify that the file exists in your system and that you have sufficient permissions to update it." I am the only user on this computer so I must have permission. Now what? "Olórin" wrote: Tried downloading it separately and then installing it as a standalone file? http://www.microsoft.com/downloads/d...displaylang=en The link just came from my going to www.microsoft.com and searching for that KB then posting where I ended up. Maybe try finding your own way in; sorry, no idea on that error message. This might help for above Problems ... had exact same problem with the same errors after I downloaded the standalone from the website. First I turned off my security program (Zone Alarm). Then I noticed that the error message had a retry option. Chose that and the download progressed to the next error. Chose the retry option again. I think this happened a few times each time choosing the retry option. It kept progressing through the update until it finally finished. Everything is good now. |
#12
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Office XP Update: KB837253 FAILED
pst This thread dates from Dec-08 and the OP hasn't been heard from since
19 Dec-08: http://groups.google.com/group/micro...4082996113940e -- ~PA Bear tonyR wrote: SNIP This might help for above Problems ... had exact same problem with the same errors after I downloaded the standalone from the website. First I turned off my security program (Zone Alarm). Then I noticed that the error message had a retry option. Chose that and the download progressed to the next error. Chose the retry option again. I think this happened a few times each time choosing the retry option. It kept progressing through the update until it finally finished. Everything is good now. |
#13
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Office XP Update: KB837253 FAILED
pst This thread dates from Dec-08 and the OP hasn't been heard from since
19 Dec-08: http://groups.google.com/group/micro...4082996113940e -- ~PA Bear tonyR wrote: SNIP This might help for above Problems ... had exact same problem with the same errors after I downloaded the standalone from the website. First I turned off my security program (Zone Alarm). Then I noticed that the error message had a retry option. Chose that and the download progressed to the next error. Chose the retry option again. I think this happened a few times each time choosing the retry option. It kept progressing through the update until it finally finished. Everything is good now. |
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