My Windows 8.1 disk defragger is dead

On 03 May 2015, Noip wrote in alt.comp.os.windows-8:

I have that dfrgui.exe file on my systen, but when I click on it,
nothing happens. I mean NOTHING.

Did you check the Event Log? If a program crashes at startup, I would
expect to find an error entry there.

"Noip" wrote in message ...

On Sun 03-May-15 03:09 PM, Disguised wrote:
On 02-May-2015 20:58, Noip wrote:
Hi, All --

My first post here because I'm ready to pull my hair out.

I'm running Windows 8.1. The built in disk defragger does not work at
all. When I invoke it absolutely nothing happens. Zilch. Nothing. The
dfrg.inf and dfrg.msc files are nowhere to be found on my drive.
According to the task scheduler the defragger has not run since last
November. I have searched all over for a solution or fix and nothing
works. I have no idea what has happened. I know there are many third
party defraggers, but I would like to fix my system and have it intact.
Can someone please help me here?

Thanks very much.

Jim Davis

This is for win7 but should work for Win8 especially para 7.

http://answers.microsoft.com/en-us/w...c-68b599b31bf5


http://preview.tinyurl.com/qchgg2l

I gave it a shot as you suggested, but nothing worked. I kept getting
error messages that the necessary files are not on my system. Somehow or
other they must have been removed. Don't ask me how because I did not
knwoingly do it. Crazy stuff, eh?

Thanks for your help. I appreciate it.
.................................................. ........................................


Try running this from an elevated command prompt to restore Win8.1 files if
you haven't already: (note space before each hash mark)

Dism /Online /Cleanup-Image /RestoreHealth

Bob S.

On Sun 03-May-15 04:54 PM, Bob wrote:


"Noip" wrote in message ...

On Sun 03-May-15 03:09 PM, Disguised wrote:
On 02-May-2015 20:58, Noip wrote:
Hi, All --

My first post here because I'm ready to pull my hair out.

I'm running Windows 8.1. The built in disk defragger does not work at
all. When I invoke it absolutely nothing happens. Zilch. Nothing. The
dfrg.inf and dfrg.msc files are nowhere to be found on my drive.
According to the task scheduler the defragger has not run since last
November. I have searched all over for a solution or fix and nothing
works. I have no idea what has happened. I know there are many third
party defraggers, but I would like to fix my system and have it intact.
Can someone please help me here?

Thanks very much.

Jim Davis

This is for win7 but should work for Win8 especially para 7.

http://answers.microsoft.com/en-us/w...c-68b599b31bf5



http://preview.tinyurl.com/qchgg2l

I gave it a shot as you suggested, but nothing worked. I kept getting
error messages that the necessary files are not on my system. Somehow or
other they must have been removed. Don't ask me how because I did not
knwoingly do it. Crazy stuff, eh?

Thanks for your help. I appreciate it.
.................................................. .......................................



Try running this from an elevated command prompt to restore Win8.1 files
if you haven't already: (note space before each hash mark)

Dism /Online /Cleanup-Image /RestoreHealth

Bob S.

Bob --

I tried your suggestion and received this error message:


"The source files could not be downloaded.
Use the "source" option to specify the location of the files that are
required to restore the feature. For more information on specifying a
source location, see
http://go.microsoft.com/fwlink/?LinkId=243077"


I'm lost as to how to proceed here. Any suggestions or clarifications?

But thanks so much for your help.

On Sun 03-May-15 05:16 PM, Ken1943 wrote:
On Sun, 3 May 2015 19:54:30 -0400, "Bob" wrote:



"Noip" wrote in message ...

On Sun 03-May-15 03:09 PM, Disguised wrote:
On 02-May-2015 20:58, Noip wrote:
Hi, All --

My first post here because I'm ready to pull my hair out.

I'm running Windows 8.1. The built in disk defragger does not work at
all. When I invoke it absolutely nothing happens. Zilch. Nothing. The
dfrg.inf and dfrg.msc files are nowhere to be found on my drive.
According to the task scheduler the defragger has not run since last
November. I have searched all over for a solution or fix and nothing
works. I have no idea what has happened. I know there are many third
party defraggers, but I would like to fix my system and have it intact.
Can someone please help me here?

Thanks very much.

Jim Davis

This is for win7 but should work for Win8 especially para 7.

http://answers.microsoft.com/en-us/w...c-68b599b31bf5


http://preview.tinyurl.com/qchgg2l

I gave it a shot as you suggested, but nothing worked. I kept getting
error messages that the necessary files are not on my system. Somehow or
other they must have been removed. Don't ask me how because I did not
knwoingly do it. Crazy stuff, eh?

Thanks for your help. I appreciate it.
.................................................. ........................................


Try running this from an elevated command prompt to restore Win8.1 files if
you haven't already: (note space before each hash mark)

Dism /Online /Cleanup-Image /RestoreHealth

Bob S.
I have 4 files in Windows\system32

Defrag.exe
Defragproxy.dll
Defragsvc.dll
Defragres.dll

I use Perfect Disk so I can't run the derfrag in windows 8.1

This is a oem install from Asus on laptop


KenW


Ken --

I also have an ASUS laptop. The only file I found in Windows\system32
was Defrag.exe, but when I try to run it, once again, nothing happens. I
mean nothing.

When you said you also had an ASUS I was filled with hope.
Unfortunately, no luck.

Thanks very much for your help.

Noip wrote:
On Sun 03-May-15 04:54 PM, Bob wrote:


"Noip" wrote in message ...

On Sun 03-May-15 03:09 PM, Disguised wrote:
On 02-May-2015 20:58, Noip wrote:
Hi, All --

My first post here because I'm ready to pull my hair out.

I'm running Windows 8.1. The built in disk defragger does not work at
all. When I invoke it absolutely nothing happens. Zilch. Nothing. The
dfrg.inf and dfrg.msc files are nowhere to be found on my drive.
According to the task scheduler the defragger has not run since last
November. I have searched all over for a solution or fix and nothing
works. I have no idea what has happened. I know there are many third
party defraggers, but I would like to fix my system and have it intact.
Can someone please help me here?

Thanks very much.

Jim Davis

This is for win7 but should work for Win8 especially para 7.

http://answers.microsoft.com/en-us/w...c-68b599b31bf5




http://preview.tinyurl.com/qchgg2l

I gave it a shot as you suggested, but nothing worked. I kept getting
error messages that the necessary files are not on my system. Somehow or
other they must have been removed. Don't ask me how because I did not
knwoingly do it. Crazy stuff, eh?

Thanks for your help. I appreciate it.
.................................................. .......................................




Try running this from an elevated command prompt to restore Win8.1 files
if you haven't already: (note space before each hash mark)

Dism /Online /Cleanup-Image /RestoreHealth

Bob S.

Bob --

I tried your suggestion and received this error message:


"The source files could not be downloaded.
Use the "source" option to specify the location of the files that are
required to restore the feature. For more information on specifying a
source location, see
http://go.microsoft.com/fwlink/?LinkId=243077"


I'm lost as to how to proceed here. Any suggestions or clarifications?

But thanks so much for your help.

You have to be elevated for one thing.

Type "cmd", wait for "cmd.exe" to show up as
the top item, right click, select "Run as Administrator".
Then issue the command, remembering that there is a space
character before each slash.

Dism /Online /Cleanup-Image /RestoreHealth

The info I can find, suggests by default the tool goes online
and uses Windows Update manifest and files, to make repairs to the
store. This repopulates the store.

http://www.eightforums.com/tutorials...ndows-8-a.html

You can try sfc /scannow after that.

Since dism generates logs, you can look at that, and
if you're lucky, maybe it will mention some very long file
name files that got downloaded.

C:\Windows\Logs\CBS\CBS.log

C:\Windows\Logs\DISM\dism.log

HTH,
Paul

On Mon 04-May-15 12:22 AM, Paul wrote:
Noip wrote:
On Sun 03-May-15 04:54 PM, Bob wrote:


"Noip" wrote in message ...

On Sun 03-May-15 03:09 PM, Disguised wrote:
On 02-May-2015 20:58, Noip wrote:
Hi, All --

My first post here because I'm ready to pull my hair out.

I'm running Windows 8.1. The built in disk defragger does not work at
all. When I invoke it absolutely nothing happens. Zilch. Nothing. The
dfrg.inf and dfrg.msc files are nowhere to be found on my drive.
According to the task scheduler the defragger has not run since last
November. I have searched all over for a solution or fix and nothing
works. I have no idea what has happened. I know there are many third
party defraggers, but I would like to fix my system and have it
intact.
Can someone please help me here?

Thanks very much.

Jim Davis

This is for win7 but should work for Win8 especially para 7.

http://answers.microsoft.com/en-us/w...c-68b599b31bf5




http://preview.tinyurl.com/qchgg2l

I gave it a shot as you suggested, but nothing worked. I kept getting
error messages that the necessary files are not on my system. Somehow or
other they must have been removed. Don't ask me how because I did not
knwoingly do it. Crazy stuff, eh?

Thanks for your help. I appreciate it.
.................................................. .......................................




Try running this from an elevated command prompt to restore Win8.1 files
if you haven't already: (note space before each hash mark)

Dism /Online /Cleanup-Image /RestoreHealth

Bob S.

Bob --

I tried your suggestion and received this error message:


"The source files could not be downloaded.
Use the "source" option to specify the location of the files that are
required to restore the feature. For more information on specifying a
source location, see
http://go.microsoft.com/fwlink/?LinkId=243077"


I'm lost as to how to proceed here. Any suggestions or clarifications?

But thanks so much for your help.

You have to be elevated for one thing.

Type "cmd", wait for "cmd.exe" to show up as
the top item, right click, select "Run as Administrator".
Then issue the command, remembering that there is a space
character before each slash.

Dism /Online /Cleanup-Image /RestoreHealth

The info I can find, suggests by default the tool goes online
and uses Windows Update manifest and files, to make repairs to the
store. This repopulates the store.

http://www.eightforums.com/tutorials...ndows-8-a.html


You can try sfc /scannow after that.

Since dism generates logs, you can look at that, and
if you're lucky, maybe it will mention some very long file
name files that got downloaded.

C:\Windows\Logs\CBS\CBS.log

C:\Windows\Logs\DISM\dism.log

HTH,
Paul

Hi, Paul --

I did, in fact, run from an elevated command prompt. If you try to run
it from a non-elevated prompt it will immediately stop and give you an
error message that you must use an elevated prompt to run the command.

I entered the command exactly as you gave it. The thing ran for quite
some time and then stopped with the error message I quoted above.

So, to be sure that I was doing it right, I tried it again following
your instructions explicitly. Once again it ran for some time and then
stopped again with the exact same error message. What now?


Thanks again for your help.

Noip wrote:
On Mon 04-May-15 12:22 AM, Paul wrote:
Noip wrote:
On Sun 03-May-15 04:54 PM, Bob wrote:


"Noip" wrote in message ...

On Sun 03-May-15 03:09 PM, Disguised wrote:
On 02-May-2015 20:58, Noip wrote:
Hi, All --

My first post here because I'm ready to pull my hair out.

I'm running Windows 8.1. The built in disk defragger does not work at
all. When I invoke it absolutely nothing happens. Zilch. Nothing. The
dfrg.inf and dfrg.msc files are nowhere to be found on my drive.
According to the task scheduler the defragger has not run since last
November. I have searched all over for a solution or fix and nothing
works. I have no idea what has happened. I know there are many third
party defraggers, but I would like to fix my system and have it
intact.
Can someone please help me here?

Thanks very much.

Jim Davis

This is for win7 but should work for Win8 especially para 7.

http://answers.microsoft.com/en-us/w...c-68b599b31bf5





http://preview.tinyurl.com/qchgg2l

I gave it a shot as you suggested, but nothing worked. I kept getting
error messages that the necessary files are not on my system.
Somehow or
other they must have been removed. Don't ask me how because I did not
knwoingly do it. Crazy stuff, eh?

Thanks for your help. I appreciate it.
.................................................. .......................................





Try running this from an elevated command prompt to restore Win8.1
files
if you haven't already: (note space before each hash mark)

Dism /Online /Cleanup-Image /RestoreHealth

Bob S.

Bob --

I tried your suggestion and received this error message:


"The source files could not be downloaded.
Use the "source" option to specify the location of the files that are
required to restore the feature. For more information on specifying a
source location, see
http://go.microsoft.com/fwlink/?LinkId=243077"


I'm lost as to how to proceed here. Any suggestions or clarifications?

But thanks so much for your help.

You have to be elevated for one thing.

Type "cmd", wait for "cmd.exe" to show up as
the top item, right click, select "Run as Administrator".
Then issue the command, remembering that there is a space
character before each slash.

Dism /Online /Cleanup-Image /RestoreHealth

The info I can find, suggests by default the tool goes online
and uses Windows Update manifest and files, to make repairs to the
store. This repopulates the store.

http://www.eightforums.com/tutorials...ndows-8-a.html



You can try sfc /scannow after that.

Since dism generates logs, you can look at that, and
if you're lucky, maybe it will mention some very long file
name files that got downloaded.

C:\Windows\Logs\CBS\CBS.log

C:\Windows\Logs\DISM\dism.log

HTH,
Paul

Hi, Paul --

I did, in fact, run from an elevated command prompt. If you try to run
it from a non-elevated prompt it will immediately stop and give you an
error message that you must use an elevated prompt to run the command.

I entered the command exactly as you gave it. The thing ran for quite
some time and then stopped with the error message I quoted above.

So, to be sure that I was doing it right, I tried it again following
your instructions explicitly. Once again it ran for some time and then
stopped again with the exact same error message. What now?


Thanks again for your help.

Do the log files show any details ?

*******

Dism /Online /Cleanup-Image /CheckHealth

Dism /Online /Cleanup-Image /ScanHealth

Dism /Online /Cleanup-Image /RestoreHealth

/CheckHealth - This switch option only checks to see if a component
corruption marker is already present in the registry.
It is just a quick way to see if corruption currently
exists, and to inform you if there is corruption. It
does not fix anything or create a log.
This should be finished almost instantaneous.

/ScanHealth - This switch option does not fix any corruption.
It only checks for component store corruption and records
that corruption to the log file.

This is useful for only logging what, if any, corruption
exists. This should take around 5-10 minutes to finish.

/RestoreHealth - This switch option checks for component store corruption,
records the corruption to the log file, and FIXES the
image corruption using Windows Update. This should take
around 10-15 minutes up to a few hours to finish depending
on the level of corruption.

So the one you're using, is supposed to populate the log with
some information on what it found.

I don't know if that log would be clever enough to give the
URL or address of where it went to get the files or not.

If you're doing this on a Windows 10 Preview disk, there's no
particular reason support for the feature would be up and
running yet. But it should be working for the production OS
Win8/8.1/MediaCenter.

*******

When you attempt to get symbol tables for Microsoft system
files, many times the operation fails. Implying not every
file Microsoft ever created, is on their symbol server.
And I don't understand how that could happen. I hope a similar
thing is not happening with the DISM feature. There are a lot
of languages to support, so they might need 20 different versions
of the same file. Or 20 language pack files. And so on. The
server must have a huge number of files.

Paul

On Mon 04-May-15 03:08 AM, Paul wrote:
Noip wrote:
On Mon 04-May-15 12:22 AM, Paul wrote:
Noip wrote:
On Sun 03-May-15 04:54 PM, Bob wrote:


"Noip" wrote in message ...

On Sun 03-May-15 03:09 PM, Disguised wrote:
On 02-May-2015 20:58, Noip wrote:
Hi, All --

My first post here because I'm ready to pull my hair out.

I'm running Windows 8.1. The built in disk defragger does not
work at
all. When I invoke it absolutely nothing happens. Zilch. Nothing.
The
dfrg.inf and dfrg.msc files are nowhere to be found on my drive.
According to the task scheduler the defragger has not run since last
November. I have searched all over for a solution or fix and nothing
works. I have no idea what has happened. I know there are many third
party defraggers, but I would like to fix my system and have it
intact.
Can someone please help me here?

Thanks very much.

Jim Davis

This is for win7 but should work for Win8 especially para 7.

http://answers.microsoft.com/en-us/w...c-68b599b31bf5





http://preview.tinyurl.com/qchgg2l

I gave it a shot as you suggested, but nothing worked. I kept getting
error messages that the necessary files are not on my system.
Somehow or
other they must have been removed. Don't ask me how because I did not
knwoingly do it. Crazy stuff, eh?

Thanks for your help. I appreciate it.
.................................................. .......................................





Try running this from an elevated command prompt to restore Win8.1
files
if you haven't already: (note space before each hash mark)

Dism /Online /Cleanup-Image /RestoreHealth

Bob S.

Bob --

I tried your suggestion and received this error message:


"The source files could not be downloaded.
Use the "source" option to specify the location of the files that are
required to restore the feature. For more information on specifying a
source location, see
http://go.microsoft.com/fwlink/?LinkId=243077"


I'm lost as to how to proceed here. Any suggestions or clarifications?

But thanks so much for your help.

You have to be elevated for one thing.

Type "cmd", wait for "cmd.exe" to show up as
the top item, right click, select "Run as Administrator".
Then issue the command, remembering that there is a space
character before each slash.

Dism /Online /Cleanup-Image /RestoreHealth

The info I can find, suggests by default the tool goes online
and uses Windows Update manifest and files, to make repairs to the
store. This repopulates the store.

http://www.eightforums.com/tutorials...ndows-8-a.html



You can try sfc /scannow after that.

Since dism generates logs, you can look at that, and
if you're lucky, maybe it will mention some very long file
name files that got downloaded.

C:\Windows\Logs\CBS\CBS.log

C:\Windows\Logs\DISM\dism.log

HTH,
Paul

Hi, Paul --

I did, in fact, run from an elevated command prompt. If you try to run
it from a non-elevated prompt it will immediately stop and give you an
error message that you must use an elevated prompt to run the command.

I entered the command exactly as you gave it. The thing ran for quite
some time and then stopped with the error message I quoted above.

So, to be sure that I was doing it right, I tried it again following
your instructions explicitly. Once again it ran for some time and then
stopped again with the exact same error message. What now?


Thanks again for your help.

Do the log files show any details ?

*******

Dism /Online /Cleanup-Image /CheckHealth

Dism /Online /Cleanup-Image /ScanHealth

Dism /Online /Cleanup-Image /RestoreHealth

/CheckHealth - This switch option only checks to see if a component
corruption marker is already present in the registry.
It is just a quick way to see if corruption currently
exists, and to inform you if there is corruption. It
does not fix anything or create a log.
This should be finished almost instantaneous.

/ScanHealth - This switch option does not fix any corruption.
It only checks for component store corruption and records
that corruption to the log file.

This is useful for only logging what, if any, corruption
exists. This should take around 5-10 minutes to finish.

/RestoreHealth - This switch option checks for component store corruption,
records the corruption to the log file, and FIXES the
image corruption using Windows Update. This should take
around 10-15 minutes up to a few hours to finish
depending
on the level of corruption.

So the one you're using, is supposed to populate the log with
some information on what it found.

I don't know if that log would be clever enough to give the
URL or address of where it went to get the files or not.

If you're doing this on a Windows 10 Preview disk, there's no
particular reason support for the feature would be up and
running yet. But it should be working for the production OS
Win8/8.1/MediaCenter.

*******

When you attempt to get symbol tables for Microsoft system
files, many times the operation fails. Implying not every
file Microsoft ever created, is on their symbol server.
And I don't understand how that could happen. I hope a similar
thing is not happening with the DISM feature. There are a lot
of languages to support, so they might need 20 different versions
of the same file. Or 20 language pack files. And so on. The
server must have a huge number of files.

Paul


I'm not using a Windows 10 Preview disk, just Windows 8.1.

I looked at the log file but it is so complicated that I can't make
heads or tails out of it.

The error message which came up twice is this:

The source files could not be downloaded.
Use the "source" option to specify the location of the files that are
required to restore the feature. For more information on specifying a
source location, see
http://go.microsoft.com/fwlink/?LinkId=243077



What is the "source" option? I have no idea what they're talking about.
If you can shed some light for me, please fire away.

Thanks again.

Noip wrote:
On Mon 04-May-15 03:08 AM, Paul wrote:
Noip wrote:
On Mon 04-May-15 12:22 AM, Paul wrote:
Noip wrote:
On Sun 03-May-15 04:54 PM, Bob wrote:


"Noip" wrote in message ...

On Sun 03-May-15 03:09 PM, Disguised wrote:
On 02-May-2015 20:58, Noip wrote:
Hi, All --

My first post here because I'm ready to pull my hair out.

I'm running Windows 8.1. The built in disk defragger does not
work at
all. When I invoke it absolutely nothing happens. Zilch. Nothing.
The
dfrg.inf and dfrg.msc files are nowhere to be found on my drive.
According to the task scheduler the defragger has not run since
last
November. I have searched all over for a solution or fix and
nothing
works. I have no idea what has happened. I know there are many
third
party defraggers, but I would like to fix my system and have it
intact.
Can someone please help me here?

Thanks very much.

Jim Davis

This is for win7 but should work for Win8 especially para 7.

http://answers.microsoft.com/en-us/w...c-68b599b31bf5






http://preview.tinyurl.com/qchgg2l

I gave it a shot as you suggested, but nothing worked. I kept getting
error messages that the necessary files are not on my system.
Somehow or
other they must have been removed. Don't ask me how because I did not
knwoingly do it. Crazy stuff, eh?

Thanks for your help. I appreciate it.
.................................................. .......................................






Try running this from an elevated command prompt to restore Win8.1
files
if you haven't already: (note space before each hash mark)

Dism /Online /Cleanup-Image /RestoreHealth

Bob S.

Bob --

I tried your suggestion and received this error message:


"The source files could not be downloaded.
Use the "source" option to specify the location of the files that are
required to restore the feature. For more information on specifying a
source location, see
http://go.microsoft.com/fwlink/?LinkId=243077"


I'm lost as to how to proceed here. Any suggestions or clarifications?

But thanks so much for your help.

You have to be elevated for one thing.

Type "cmd", wait for "cmd.exe" to show up as
the top item, right click, select "Run as Administrator".
Then issue the command, remembering that there is a space
character before each slash.

Dism /Online /Cleanup-Image /RestoreHealth

The info I can find, suggests by default the tool goes online
and uses Windows Update manifest and files, to make repairs to the
store. This repopulates the store.

http://www.eightforums.com/tutorials...dows-8-a..html




You can try sfc /scannow after that.

Since dism generates logs, you can look at that, and
if you're lucky, maybe it will mention some very long file
name files that got downloaded.

C:\Windows\Logs\CBS\CBS.log

C:\Windows\Logs\DISM\dism.log

HTH,
Paul

Hi, Paul --

I did, in fact, run from an elevated command prompt. If you try to run
it from a non-elevated prompt it will immediately stop and give you an
error message that you must use an elevated prompt to run the command.

I entered the command exactly as you gave it. The thing ran for quite
some time and then stopped with the error message I quoted above.

So, to be sure that I was doing it right, I tried it again following
your instructions explicitly. Once again it ran for some time and then
stopped again with the exact same error message. What now?


Thanks again for your help.

Do the log files show any details ?

*******

Dism /Online /Cleanup-Image /CheckHealth

Dism /Online /Cleanup-Image /ScanHealth

Dism /Online /Cleanup-Image /RestoreHealth

/CheckHealth - This switch option only checks to see if a component
corruption marker is already present in the registry.
It is just a quick way to see if corruption currently
exists, and to inform you if there is corruption. It
does not fix anything or create a log.
This should be finished almost instantaneous.

/ScanHealth - This switch option does not fix any corruption.
It only checks for component store corruption and records
that corruption to the log file.

This is useful for only logging what, if any, corruption
exists. This should take around 5-10 minutes to finish.

/RestoreHealth - This switch option checks for component store
corruption,
records the corruption to the log file, and FIXES the
image corruption using Windows Update. This should take
around 10-15 minutes up to a few hours to finish
depending
on the level of corruption.

So the one you're using, is supposed to populate the log with
some information on what it found.

I don't know if that log would be clever enough to give the
URL or address of where it went to get the files or not.

If you're doing this on a Windows 10 Preview disk, there's no
particular reason support for the feature would be up and
running yet. But it should be working for the production OS
Win8/8.1/MediaCenter.

*******

When you attempt to get symbol tables for Microsoft system
files, many times the operation fails. Implying not every
file Microsoft ever created, is on their symbol server.
And I don't understand how that could happen. I hope a similar
thing is not happening with the DISM feature. There are a lot
of languages to support, so they might need 20 different versions
of the same file. Or 20 language pack files. And so on. The
server must have a huge number of files.

Paul


I'm not using a Windows 10 Preview disk, just Windows 8.1.

I looked at the log file but it is so complicated that I can't make
heads or tails out of it.

The error message which came up twice is this:

The source files could not be downloaded.
Use the "source" option to specify the location of the files that are
required to restore the feature. For more information on specifying a
source location, see
http://go.microsoft.com/fwlink/?LinkId=243077



What is the "source" option? I have no idea what they're talking about.
If you can shed some light for me, please fire away.

Thanks again.

The default response is to consult Windows Update.

But you can point DISM at a "local" source of files.
That's what they are suggesting you do.

https://technet.microsoft.com/en-us/.../hh825265.aspx

"Use /Source with /RestoreHealth to specify the location
of known good versions of files that can be used for the
repair, such as a path to the Windows directory of a mounted image."

"The source of the files can by the Windows folder in a
mounted image

/Source:c:\test\mount\Windows
"

I'm surprised the log doesn't mention specific files it
wants, files with extremely long file names.

If you want to share the contents of the log files, you can
use http://pastebin.com/ to do that. As long as there is no
personally identifiable information in there.

Paul

On Mon 04-May-15 12:58 PM, Paul wrote:
Noip wrote:
On Mon 04-May-15 03:08 AM, Paul wrote:
Noip wrote:
On Mon 04-May-15 12:22 AM, Paul wrote:
Noip wrote:
On Sun 03-May-15 04:54 PM, Bob wrote:


"Noip" wrote in message ...

On Sun 03-May-15 03:09 PM, Disguised wrote:
On 02-May-2015 20:58, Noip wrote:
Hi, All --

My first post here because I'm ready to pull my hair out.

I'm running Windows 8.1. The built in disk defragger does not
work at
all. When I invoke it absolutely nothing happens. Zilch. Nothing.
The
dfrg.inf and dfrg.msc files are nowhere to be found on my drive.
According to the task scheduler the defragger has not run since
last
November. I have searched all over for a solution or fix and
nothing
works. I have no idea what has happened. I know there are many
third
party defraggers, but I would like to fix my system and have it
intact.
Can someone please help me here?

Thanks very much.

Jim Davis

This is for win7 but should work for Win8 especially para 7.

http://answers.microsoft.com/en-us/w...c-68b599b31bf5






http://preview.tinyurl.com/qchgg2l

I gave it a shot as you suggested, but nothing worked. I kept
getting
error messages that the necessary files are not on my system.
Somehow or
other they must have been removed. Don't ask me how because I did
not
knwoingly do it. Crazy stuff, eh?

Thanks for your help. I appreciate it.
.................................................. .......................................






Try running this from an elevated command prompt to restore Win8.1
files
if you haven't already: (note space before each hash mark)

Dism /Online /Cleanup-Image /RestoreHealth

Bob S.

Bob --

I tried your suggestion and received this error message:


"The source files could not be downloaded.
Use the "source" option to specify the location of the files that are
required to restore the feature. For more information on specifying a
source location, see
http://go.microsoft.com/fwlink/?LinkId=243077"


I'm lost as to how to proceed here. Any suggestions or
clarifications?

But thanks so much for your help.

You have to be elevated for one thing.

Type "cmd", wait for "cmd.exe" to show up as
the top item, right click, select "Run as Administrator".
Then issue the command, remembering that there is a space
character before each slash.

Dism /Online /Cleanup-Image /RestoreHealth

The info I can find, suggests by default the tool goes online
and uses Windows Update manifest and files, to make repairs to the
store. This repopulates the store.

http://www.eightforums.com/tutorials...dows-8-a..html




You can try sfc /scannow after that.

Since dism generates logs, you can look at that, and
if you're lucky, maybe it will mention some very long file
name files that got downloaded.

C:\Windows\Logs\CBS\CBS.log

C:\Windows\Logs\DISM\dism.log

HTH,
Paul

Hi, Paul --

I did, in fact, run from an elevated command prompt. If you try to run
it from a non-elevated prompt it will immediately stop and give you an
error message that you must use an elevated prompt to run the command.

I entered the command exactly as you gave it. The thing ran for quite
some time and then stopped with the error message I quoted above.

So, to be sure that I was doing it right, I tried it again following
your instructions explicitly. Once again it ran for some time and then
stopped again with the exact same error message. What now?


Thanks again for your help.

Do the log files show any details ?

*******

Dism /Online /Cleanup-Image /CheckHealth

Dism /Online /Cleanup-Image /ScanHealth

Dism /Online /Cleanup-Image /RestoreHealth

/CheckHealth - This switch option only checks to see if a component
corruption marker is already present in the registry.
It is just a quick way to see if corruption currently
exists, and to inform you if there is corruption. It
does not fix anything or create a log.
This should be finished almost instantaneous.

/ScanHealth - This switch option does not fix any corruption.
It only checks for component store corruption and records
that corruption to the log file.

This is useful for only logging what, if any, corruption
exists. This should take around 5-10 minutes to finish.

/RestoreHealth - This switch option checks for component store
corruption,
records the corruption to the log file, and FIXES the
image corruption using Windows Update. This should
take
around 10-15 minutes up to a few hours to finish
depending
on the level of corruption.

So the one you're using, is supposed to populate the log with
some information on what it found.

I don't know if that log would be clever enough to give the
URL or address of where it went to get the files or not.

If you're doing this on a Windows 10 Preview disk, there's no
particular reason support for the feature would be up and
running yet. But it should be working for the production OS
Win8/8.1/MediaCenter.

*******

When you attempt to get symbol tables for Microsoft system
files, many times the operation fails. Implying not every
file Microsoft ever created, is on their symbol server.
And I don't understand how that could happen. I hope a similar
thing is not happening with the DISM feature. There are a lot
of languages to support, so they might need 20 different versions
of the same file. Or 20 language pack files. And so on. The
server must have a huge number of files.

Paul


I'm not using a Windows 10 Preview disk, just Windows 8.1.

I looked at the log file but it is so complicated that I can't make
heads or tails out of it.

The error message which came up twice is this:

The source files could not be downloaded.
Use the "source" option to specify the location of the files that are
required to restore the feature. For more information on specifying a
source location, see
http://go.microsoft.com/fwlink/?LinkId=243077



What is the "source" option? I have no idea what they're talking
about. If you can shed some light for me, please fire away.

Thanks again.

The default response is to consult Windows Update.

But you can point DISM at a "local" source of files.
That's what they are suggesting you do.

https://technet.microsoft.com/en-us/.../hh825265.aspx

"Use /Source with /RestoreHealth to specify the location
of known good versions of files that can be used for the
repair, such as a path to the Windows directory of a mounted image."

"The source of the files can by the Windows folder in a
mounted image

/Source:c:\test\mount\Windows
"

I'm surprised the log doesn't mention specific files it
wants, files with extremely long file names.

If you want to share the contents of the log files, you can
use http://pastebin.com/ to do that. As long as there is no
personally identifiable information in there.

Paul


Paul --

Well, this gets curiouser and curiouser. I am not aware of any local
source of files. The Windows 8.1 I am using was what came with this
laptop when I bought it. There is no disk or anything else that came
with it. None of the Windows defrag files exist anywhere on my drives.

I tried pasting the dism.log file to http://pastebin.com/, but it is so
large that it exceeded the permissible limit. That was that.

If you have any other ideas, please shout at me. But you have been great
and very helpful, and I appreciate it very much.

Take care.

Jim

Noip wrote:
On Mon 04-May-15 12:58 PM, Paul wrote:
Noip wrote:
On Mon 04-May-15 03:08 AM, Paul wrote:
Noip wrote:
On Mon 04-May-15 12:22 AM, Paul wrote:
Noip wrote:
On Sun 03-May-15 04:54 PM, Bob wrote:


"Noip" wrote in message ...

On Sun 03-May-15 03:09 PM, Disguised wrote:
On 02-May-2015 20:58, Noip wrote:
Hi, All --

My first post here because I'm ready to pull my hair out.

I'm running Windows 8.1. The built in disk defragger does not
work at
all. When I invoke it absolutely nothing happens. Zilch. Nothing.
The
dfrg.inf and dfrg.msc files are nowhere to be found on my drive.
According to the task scheduler the defragger has not run since
last
November. I have searched all over for a solution or fix and
nothing
works. I have no idea what has happened. I know there are many
third
party defraggers, but I would like to fix my system and have it
intact.
Can someone please help me here?

Thanks very much.

Jim Davis

This is for win7 but should work for Win8 especially para 7.

http://answers.microsoft.com/en-us/w...c-68b599b31bf5







http://preview.tinyurl.com/qchgg2l

I gave it a shot as you suggested, but nothing worked. I kept
getting
error messages that the necessary files are not on my system.
Somehow or
other they must have been removed. Don't ask me how because I did
not
knwoingly do it. Crazy stuff, eh?

Thanks for your help. I appreciate it.
.................................................. .......................................







Try running this from an elevated command prompt to restore Win8.1
files
if you haven't already: (note space before each hash mark)

Dism /Online /Cleanup-Image /RestoreHealth

Bob S.

Bob --

I tried your suggestion and received this error message:


"The source files could not be downloaded.
Use the "source" option to specify the location of the files that
are
required to restore the feature. For more information on
specifying a
source location, see
http://go.microsoft.com/fwlink/?LinkId=243077"


I'm lost as to how to proceed here. Any suggestions or
clarifications?

But thanks so much for your help.

You have to be elevated for one thing.

Type "cmd", wait for "cmd.exe" to show up as
the top item, right click, select "Run as Administrator".
Then issue the command, remembering that there is a space
character before each slash.

Dism /Online /Cleanup-Image /RestoreHealth

The info I can find, suggests by default the tool goes online
and uses Windows Update manifest and files, to make repairs to the
store. This repopulates the store.

http://www.eightforums.com/tutorials...dows-8-a..html





You can try sfc /scannow after that.

Since dism generates logs, you can look at that, and
if you're lucky, maybe it will mention some very long file
name files that got downloaded.

C:\Windows\Logs\CBS\CBS.log

C:\Windows\Logs\DISM\dism.log

HTH,
Paul

Hi, Paul --

I did, in fact, run from an elevated command prompt. If you try to run
it from a non-elevated prompt it will immediately stop and give you an
error message that you must use an elevated prompt to run the command.

I entered the command exactly as you gave it. The thing ran for quite
some time and then stopped with the error message I quoted above.

So, to be sure that I was doing it right, I tried it again following
your instructions explicitly. Once again it ran for some time and then
stopped again with the exact same error message. What now?


Thanks again for your help.

Do the log files show any details ?

*******

Dism /Online /Cleanup-Image /CheckHealth

Dism /Online /Cleanup-Image /ScanHealth

Dism /Online /Cleanup-Image /RestoreHealth

/CheckHealth - This switch option only checks to see if a component
corruption marker is already present in the registry.
It is just a quick way to see if corruption currently
exists, and to inform you if there is corruption. It
does not fix anything or create a log.
This should be finished almost instantaneous.

/ScanHealth - This switch option does not fix any corruption.
It only checks for component store corruption and
records
that corruption to the log file.

This is useful for only logging what, if any, corruption
exists. This should take around 5-10 minutes to finish.

/RestoreHealth - This switch option checks for component store
corruption,
records the corruption to the log file, and FIXES the
image corruption using Windows Update. This should
take
around 10-15 minutes up to a few hours to finish
depending
on the level of corruption.

So the one you're using, is supposed to populate the log with
some information on what it found.

I don't know if that log would be clever enough to give the
URL or address of where it went to get the files or not.

If you're doing this on a Windows 10 Preview disk, there's no
particular reason support for the feature would be up and
running yet. But it should be working for the production OS
Win8/8.1/MediaCenter.

*******

When you attempt to get symbol tables for Microsoft system
files, many times the operation fails. Implying not every
file Microsoft ever created, is on their symbol server.
And I don't understand how that could happen. I hope a similar
thing is not happening with the DISM feature. There are a lot
of languages to support, so they might need 20 different versions
of the same file. Or 20 language pack files. And so on. The
server must have a huge number of files.

Paul


I'm not using a Windows 10 Preview disk, just Windows 8.1.

I looked at the log file but it is so complicated that I can't make
heads or tails out of it.

The error message which came up twice is this:

The source files could not be downloaded.
Use the "source" option to specify the location of the files that are
required to restore the feature. For more information on specifying a
source location, see
http://go.microsoft.com/fwlink/?LinkId=243077



What is the "source" option? I have no idea what they're talking
about. If you can shed some light for me, please fire away.

Thanks again.

The default response is to consult Windows Update.

But you can point DISM at a "local" source of files.
That's what they are suggesting you do.

https://technet.microsoft.com/en-us/.../hh825265.aspx

"Use /Source with /RestoreHealth to specify the location
of known good versions of files that can be used for the
repair, such as a path to the Windows directory of a mounted image."

"The source of the files can by the Windows folder in a
mounted image

/Source:c:\test\mount\Windows
"

I'm surprised the log doesn't mention specific files it
wants, files with extremely long file names.

If you want to share the contents of the log files, you can
use http://pastebin.com/ to do that. As long as there is no
personally identifiable information in there.

Paul


Paul --

Well, this gets curiouser and curiouser. I am not aware of any local
source of files. The Windows 8.1 I am using was what came with this
laptop when I bought it. There is no disk or anything else that came
with it. None of the Windows defrag files exist anywhere on my drives.

I tried pasting the dism.log file to http://pastebin.com/, but it is so
large that it exceeded the permissible limit. That was that.

If you have any other ideas, please shout at me. But you have been great
and very helpful, and I appreciate it very much.

Take care.

Jim

Possible paths:

1) Debug what is happening currently. for example, install Wireshark from
Wireshark.org, and see if packets are being sent to any well-known
Microsoft addresses. Do that when the DISM command runs, then stop the
trace and scroll back. In View : Name Resolution, tick the lower four
boxes, so symbolic IP addresses are recorded for easy reading. Without
ticks there, all you'll get is unreadable numeric addresses.

http://en.wikipedia.org/wiki/Wireshark

2) Examine log files for anything indicating what happened.

3) Use MediaCreator to download a copy of Windows 8 (matching
version you're currently using).

http://windows.microsoft.com/en-US/w...-refresh-media

You will need to install that on a blank disk, on your "technician" computer.
Then that can become a source of files. I really doubt this will have all
the files needed (it's a long shot), and it's also going to take a while
to download. On my "high performance Internet" here, it would take 3.5 hours.

With the newly prepared disk plugged in, you would add the /source
argument to the command line. The new drive won't have drive letter C:,
as you'll be booted into the old OS when running the DISM command.
So in my fake example, the partition in question might be e:\Windows.

/Source:e:\Windows

Now, in my computer room, I've only got two computers that are
absolutely Windows 8 ready, so my second computer (the test computer)
would suffice for a fake Win8 installation. Or, if it is usable, I think
that command may also be able to work with a .wim file from the DVD image.
(A .wim is a "ZIP-like" file the installer uses.) The .wim has multiple
version capability. That's why the instructions for the DISM command
make reference to ":1" or ":2" etc. For example, Windows 7 may have as
many as five versions inside the .wim. Whereas Windows 8 might be 1 or 2.

If you want to install Pro or Core versions for a home user, to get past
the license key step on the technician computer, use these install-only
keys. These won't activate, but will get you past the license box when
doing your fake install to an empty disk. Note that when installing,
it's best to unplug all hard drives except the install target, for safety.

(Home user, temporary install-only key strings)

Windows 8.1 Pro: XHQ8N-C3MCJ-RQXB6-WCHYG-C9WKB
Windows 8.1 Co 334NH-RXG76-64THK-C7CKG-D3VPT

Windows 8.0 Pro: XKY4K-2NRWR-8F6P2-448RF-CRYQH
Windows 8.0 Co FB4WR-32NVD-4RW79-XQFWH-CYQG3

HTH,
Paul

On Mon 04-May-15 05:24 PM, Paul wrote:
Noip wrote:
On Mon 04-May-15 12:58 PM, Paul wrote:
Noip wrote:
On Mon 04-May-15 03:08 AM, Paul wrote:
Noip wrote:
On Mon 04-May-15 12:22 AM, Paul wrote:
Noip wrote:
On Sun 03-May-15 04:54 PM, Bob wrote:


"Noip" wrote in message ...

On Sun 03-May-15 03:09 PM, Disguised wrote:
On 02-May-2015 20:58, Noip wrote:
Hi, All --

My first post here because I'm ready to pull my hair out.

I'm running Windows 8.1. The built in disk defragger does not
work at
all. When I invoke it absolutely nothing happens. Zilch.
Nothing.
The
dfrg.inf and dfrg.msc files are nowhere to be found on my drive.
According to the task scheduler the defragger has not run since
last
November. I have searched all over for a solution or fix and
nothing
works. I have no idea what has happened. I know there are many
third
party defraggers, but I would like to fix my system and have it
intact.
Can someone please help me here?

Thanks very much.

Jim Davis

This is for win7 but should work for Win8 especially para 7.

http://answers.microsoft.com/en-us/w...c-68b599b31bf5







http://preview.tinyurl.com/qchgg2l

I gave it a shot as you suggested, but nothing worked. I kept
getting
error messages that the necessary files are not on my system.
Somehow or
other they must have been removed. Don't ask me how because I did
not
knwoingly do it. Crazy stuff, eh?

Thanks for your help. I appreciate it.
.................................................. .......................................







Try running this from an elevated command prompt to restore Win8.1
files
if you haven't already: (note space before each hash mark)

Dism /Online /Cleanup-Image /RestoreHealth

Bob S.

Bob --

I tried your suggestion and received this error message:


"The source files could not be downloaded.
Use the "source" option to specify the location of the files
that are
required to restore the feature. For more information on
specifying a
source location, see
http://go.microsoft.com/fwlink/?LinkId=243077"


I'm lost as to how to proceed here. Any suggestions or
clarifications?

But thanks so much for your help.

You have to be elevated for one thing.

Type "cmd", wait for "cmd.exe" to show up as
the top item, right click, select "Run as Administrator".
Then issue the command, remembering that there is a space
character before each slash.

Dism /Online /Cleanup-Image /RestoreHealth

The info I can find, suggests by default the tool goes online
and uses Windows Update manifest and files, to make repairs to the
store. This repopulates the store.

http://www.eightforums.com/tutorials...dows-8-a..html





You can try sfc /scannow after that.

Since dism generates logs, you can look at that, and
if you're lucky, maybe it will mention some very long file
name files that got downloaded.

C:\Windows\Logs\CBS\CBS.log

C:\Windows\Logs\DISM\dism.log

HTH,
Paul

Hi, Paul --

I did, in fact, run from an elevated command prompt. If you try to
run
it from a non-elevated prompt it will immediately stop and give
you an
error message that you must use an elevated prompt to run the
command.

I entered the command exactly as you gave it. The thing ran for quite
some time and then stopped with the error message I quoted above.

So, to be sure that I was doing it right, I tried it again following
your instructions explicitly. Once again it ran for some time and
then
stopped again with the exact same error message. What now?


Thanks again for your help.

Do the log files show any details ?

*******

Dism /Online /Cleanup-Image /CheckHealth

Dism /Online /Cleanup-Image /ScanHealth

Dism /Online /Cleanup-Image /RestoreHealth

/CheckHealth - This switch option only checks to see if a component
corruption marker is already present in the registry.
It is just a quick way to see if corruption currently
exists, and to inform you if there is corruption. It
does not fix anything or create a log.
This should be finished almost instantaneous.

/ScanHealth - This switch option does not fix any corruption.
It only checks for component store corruption and
records
that corruption to the log file.

This is useful for only logging what, if any,
corruption
exists. This should take around 5-10 minutes to finish.

/RestoreHealth - This switch option checks for component store
corruption,
records the corruption to the log file, and FIXES
the
image corruption using Windows Update. This should
take
around 10-15 minutes up to a few hours to finish
depending
on the level of corruption.

So the one you're using, is supposed to populate the log with
some information on what it found.

I don't know if that log would be clever enough to give the
URL or address of where it went to get the files or not.

If you're doing this on a Windows 10 Preview disk, there's no
particular reason support for the feature would be up and
running yet. But it should be working for the production OS
Win8/8.1/MediaCenter.

*******

When you attempt to get symbol tables for Microsoft system
files, many times the operation fails. Implying not every
file Microsoft ever created, is on their symbol server.
And I don't understand how that could happen. I hope a similar
thing is not happening with the DISM feature. There are a lot
of languages to support, so they might need 20 different versions
of the same file. Or 20 language pack files. And so on. The
server must have a huge number of files.

Paul


I'm not using a Windows 10 Preview disk, just Windows 8.1.

I looked at the log file but it is so complicated that I can't make
heads or tails out of it.

The error message which came up twice is this:

The source files could not be downloaded.
Use the "source" option to specify the location of the files that are
required to restore the feature. For more information on specifying a
source location, see
http://go.microsoft.com/fwlink/?LinkId=243077



What is the "source" option? I have no idea what they're talking
about. If you can shed some light for me, please fire away.

Thanks again.

The default response is to consult Windows Update.

But you can point DISM at a "local" source of files.
That's what they are suggesting you do.

https://technet.microsoft.com/en-us/.../hh825265.aspx

"Use /Source with /RestoreHealth to specify the location
of known good versions of files that can be used for the
repair, such as a path to the Windows directory of a mounted
image."

"The source of the files can by the Windows folder in a
mounted image

/Source:c:\test\mount\Windows
"

I'm surprised the log doesn't mention specific files it
wants, files with extremely long file names.

If you want to share the contents of the log files, you can
use http://pastebin.com/ to do that. As long as there is no
personally identifiable information in there.

Paul


Paul --

Well, this gets curiouser and curiouser. I am not aware of any local
source of files. The Windows 8.1 I am using was what came with this
laptop when I bought it. There is no disk or anything else that came
with it. None of the Windows defrag files exist anywhere on my drives.

I tried pasting the dism.log file to http://pastebin.com/, but it is
so large that it exceeded the permissible limit. That was that.

If you have any other ideas, please shout at me. But you have been
great and very helpful, and I appreciate it very much.

Take care.

Jim

Possible paths:

1) Debug what is happening currently. for example, install Wireshark from
Wireshark.org, and see if packets are being sent to any well-known
Microsoft addresses. Do that when the DISM command runs, then stop the
trace and scroll back. In View : Name Resolution, tick the lower four
boxes, so symbolic IP addresses are recorded for easy reading. Without
ticks there, all you'll get is unreadable numeric addresses.

http://en.wikipedia.org/wiki/Wireshark

2) Examine log files for anything indicating what happened.

3) Use MediaCreator to download a copy of Windows 8 (matching
version you're currently using).

http://windows.microsoft.com/en-US/w...-refresh-media

You will need to install that on a blank disk, on your "technician"
computer.
Then that can become a source of files. I really doubt this will
have all
the files needed (it's a long shot), and it's also going to take a
while
to download. On my "high performance Internet" here, it would take
3.5 hours.

With the newly prepared disk plugged in, you would add the /source
argument to the command line. The new drive won't have drive letter C:,
as you'll be booted into the old OS when running the DISM command.
So in my fake example, the partition in question might be e:\Windows.

/Source:e:\Windows

Now, in my computer room, I've only got two computers that are
absolutely Windows 8 ready, so my second computer (the test computer)
would suffice for a fake Win8 installation. Or, if it is usable, I
think
that command may also be able to work with a .wim file from the DVD
image.
(A .wim is a "ZIP-like" file the installer uses.) The .wim has multiple
version capability. That's why the instructions for the DISM command
make reference to ":1" or ":2" etc. For example, Windows 7 may have as
many as five versions inside the .wim. Whereas Windows 8 might be 1
or 2.

If you want to install Pro or Core versions for a home user, to get
past
the license key step on the technician computer, use these install-only
keys. These won't activate, but will get you past the license box when
doing your fake install to an empty disk. Note that when installing,
it's best to unplug all hard drives except the install target, for
safety.

(Home user, temporary install-only key strings)

Windows 8.1 Pro: XHQ8N-C3MCJ-RQXB6-WCHYG-C9WKB
Windows 8.1 Co 334NH-RXG76-64THK-C7CKG-D3VPT

Windows 8.0 Pro: XKY4K-2NRWR-8F6P2-448RF-CRYQH
Windows 8.0 Co FB4WR-32NVD-4RW79-XQFWH-CYQG3

HTH,
Paul

Paul --

Wow, this is an awful lot for my plate and really way more than I ever
expected would be needed to fix the problem. As a result, I've decided
to forgo replacing the Windows defrag and go with one of the third party
defraggers out there. My system is otherwise working w/o problem and I
sure hope that the loss of the Windows defragger will not cause any
serious difficulties.

I do want to thank you sincerely for all the help you have provided me
here. I have learned quite a bit from you and will keep it available for
future reference. I am also grateful to everyone else here who has
offered me advice and help. But for now it's just over and out for me.

I thank you again for everything and send you my very best wishes.

Take care.

Jim Davis

On Sun 03-May-15 02:32 PM, Stormin' Norman wrote:
On Sun, 03 May 2015 13:51:59 -0700, Noip wrote:

On Sat 02-May-15 08:35 PM, Paul wrote:
Noip wrote:
Hi, All --

My first post here because I'm ready to pull my hair out.

I'm running Windows 8.1. The built in disk defragger does not work at
all. When I invoke it absolutely nothing happens. Zilch. Nothing. The
dfrg.inf and dfrg.msc files are nowhere to be found on my drive.
According to the task scheduler the defragger has not run since last
November. I have searched all over for a solution or fix and nothing
works. I have no idea what has happened. I know there are many third
party defraggers, but I would like to fix my system and have it
intact. Can someone please help me here?

Thanks very much.

Jim Davis

The defragmenter should not run if a SSD is being used.
But that should not affect the ability to run it. Just that
if you had C: on an SSD, and clicked to get C: defragmented,
the tool would refuse the request.

my drive is not SSD. I should have mentioned that. Sorry.



It could be, that malware replaced dfrg.exe, your AV
removed the malware, leaving nothing in its place.

Something like sfc /scannow might put it back, but
I don't put a lot of faith in that tool myself. It
was more trouble than it was worth.


I did run sfc /scannow about a week ago and it said nothing was wrong.
Today when I tried to run the defragger manually an error message said
that Disk Defragger is not installed on my system. So it used to be
there but is now gone. You may be right on about my AV removing it.

When is the last time you did a complete AV scan ?
I would want to make sure the thing is clean, before
wasting time on it. Just to scope out the scale of
repairs needed.

I did a complete AV scan about a month ago. It came up clean.

Apparently the Windows deragger is gone. Any idea how I can get it
reinstalled w/o having to refresh the whole system?

Thanks so much for your help.

Have you recently rebooted your machine; done a "restart" not a shutdown, sleep
or hibernate? If not, I would do that first, then I would examine the
administrative event log for recent errors.

Boot into safe mode, see if defrag is available from there. Reboot into regular
mode and check again.

I would also open an elevated command prompt and execute chkdsk c: /f and check
the entire drive.

Is the Windows 8.1 a "virgin" installation? Did you upgrade from any prior
version of Windows.

Depending upon what you find when performing the diagnostic steps above, you
might resolve your issue with a Windows 8.1 "Refresh". See:

http://windows.microsoft.com/en-us/w...fresh-reset-pc


Hi, Norman --

I followed your advice here except for the system refresh. Nothing
worked. At this point, as I stated in my latest reply to Paul below,
I've decided to forget about fixing Windows defragger and just go with
one of the third party defraggers out there.

But I do sincerely thank you and all others here for your help and
advice. I truly appreciate it.

You take care. All the best.

Jim Davis

On Sat 02-May-15 06:24 PM, Wolf K wrote:
On 2015-05-02 8:58 PM, Noip wrote:
Hi, All --

My first post here because I'm ready to pull my hair out.

I'm running Windows 8.1. The built in disk defragger does not work at
all. When I invoke it absolutely nothing happens. Zilch. Nothing. The
dfrg.inf and dfrg.msc files are nowhere to be found on my drive.
According to the task scheduler the defragger has not run since last
November. I have searched all over for a solution or fix and nothing
works. I have no idea what has happened. I know there are many third
party defraggers, but I would like to fix my system and have it intact.
Can someone please help me here?

Thanks very much.

Jim Davis

http://www.piriform.com/defraggler


Hi, Wolf --

After going around and around here, nothing worked to fix the darn
thing, so I've decided to go with your original advice and use a third
party defragger. As I already related to you, I am very familiar with
Defraggler which I have used in the past.

Thank you very much. It's ironic that the very first response I received
is the one ultimately that I will be following.

But thanks again to you and everyone else here for all the help and
advice offered to me.

You take care. Best wishes.

Jim Davis

Noip wrote:


Paul --

Wow, this is an awful lot for my plate and really way more than I ever
expected would be needed to fix the problem. As a result, I've decided
to forgo replacing the Windows defrag and go with one of the third party
defraggers out there. My system is otherwise working w/o problem and I
sure hope that the loss of the Windows defragger will not cause any
serious difficulties.

I do want to thank you sincerely for all the help you have provided me
here. I have learned quite a bit from you and will keep it available for
future reference. I am also grateful to everyone else here who has
offered me advice and help. But for now it's just over and out for me.

I thank you again for everything and send you my very best wishes.

Take care.

Jim Davis

If defrag.exe is missing, what else is missing on the computer ?

If Windows 8 receives any more rollups, updates, or Service
packs, will the Store area of your installation have good
enough integrity for them ? Check your Windows Update history,
and "see if it's jammed". There could be an update failure
in there already.

While you can brush off the repair now, you may well be
back some day... I'm not a big believer in coincidences,
when it comes to computers. That defrag.exe didn't just
go on Spring Break. There's got to be more to this story.

Paul