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Network printer erratic
We have 2 workstations running XP Professional.
We installed our network printer indentically on both (TCP/IP) ie created a port etc. running on a Chase Research (Perle) print server (following their instructions) on both machines but now one machine continues to work normally whereas the other spools the job but then hangs - throwing out various messages including sometimes stopping the print spool service or else killing communication with the printer server which then needs rebooting (ie won't respond to a ping from the workstation). The printer is a Sharp AJ-6110 which we use only for colour printing and photocopying (not scanning). The driver isn't digitally signed although Sharp say it is designed for XP We have a second HP printer on another print server (DLink) - that continues to work perfectly on both workstations suggesting that TCP/IP is continuing to operate properly so we are really confused... Stuck! Do we revert to win98SE? Is that the only answer? Should we uninstall and reinstall the TCP/IP protocol? Where else should we look for a clue? Thanks Jonathan |
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