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PCI Problem
I am runing XP Professional on a HP dc7700. I have no sound and I get an
error message when I try and use the DVD. The Device Manager has a yellow question mark over each of the PCI modules. How do I download and/or install PCI drivers for this machine? I believe the machine has a realtek sound driver. |
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#2
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PCI Problem
"aaronsdb" wrote: I am runing XP Professional on a HP dc7700. I have no sound and I get an error message when I try and use the DVD. The Device Manager has a yellow question mark over each of the PCI modules. How do I download and/or install PCI drivers for this machine? I believe the machine has a realtek sound driver. Any drivers you need you should be able to download from HP's website. |
#3
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PCI Problem
"aaronsdb" wrote in message ... |I am runing XP Professional on a HP dc7700. I have no sound and I get an | error message when I try and use the DVD. The Device Manager has a yellow | question mark over each of the PCI modules. How do I download and/or install | PCI drivers for this machine? I believe the machine has a realtek sound | driver. Start by visiting http://support.HP.com Then put in your "DC7700" and then go to drivers and support. |
#4
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PCI Problem
And stop using MSupdate for drivers
"aaronsdb" wrote in message ... I am runing XP Professional on a HP dc7700. I have no sound and I get an error message when I try and use the DVD. The Device Manager has a yellow question mark over each of the PCI modules. How do I download and/or install PCI drivers for this machine? I believe the machine has a realtek sound driver. |
#5
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PCI Problem
aaronsdb wrote:
I am runing XP Professional on a HP dc7700. I have no sound and I get an error message when I try and use the DVD. The Device Manager has a yellow question mark over each of the PCI modules. How do I download and/or install PCI drivers for this machine? I believe the machine has a realtek sound driver. This is to answer the question "where would I get PCI drivers if they're available". A certain number of items come from the chipset. So a chipset driver can help the OS identify and install other stuff. For example, the OS probably has some generic PCI bridge drivers built in. That is why, to some extent, what you're seeing doesn't sound on the level (i.e. it is a side effect of something else - I cannot imagine the chipset drivers actually being missing). Maybe your ENUM registry key got deleted, and the OS had to enumerate everything all over again ? ******* The first hit I get on HP, is this one. It says the computer uses the Q965 chipset. http://www.hp.com/hpinfo/newsroom/pr...reg_R1002_USEN A picture of the basic chipset. There are likely some options for the ICH8 (RAID or no RAID supported). http://www.intel.com/Assets/Image/di...65_diagram.jpg To find chipset drivers you can start here. http://downloadcenter.intel.com/ Chipsets : Chipset Software : Intel Chipset Software Installation Utility I like the ZIP format, because I can look at it, without installing it. http://downloadcenter.intel.com/T8Cl...02 6&lang=eng http://downloadmirror.intel.com/1602...inst_autol.zip 965g.inf ich8core.inf ich8id2.inf ich8ide.inf ich8smb.inf ich8usb.inf Those are potentially some of the files that might be involved when you install the chipset drivers. The Q965 is a 965G with support for remote management of the computer. (There is a microcontroller in the chipset, which can be reached via the Ethernet interface, so some form of remote control is possible by the IT department.) You can use the "setup.exe" at the top level of the chipset installer, to do the install. I thought things like PCI bridge were part of WinXP, so it is a bit of a mystery as to why you're seeing those symptoms. I'd probably have a look around, in Event Viewer or setupapi.log and check for evidence of some other kind of problem. Either the sound problem is going to resolve after you fix your other driver issues, or you're going to need the sound driver from the HP site. For HDAudio, sound consists of two component parts. UAA is the Microsoft component (included in SP3, available separately otherwise). And then a chip specific part, which would be part of the driver from HP. Usually, for convenience, the HP download includes the UAA hotfix as part of the installer. I'm assuming your sound is HDAudio - if it is a separate sound card, then the driver would be specific to that card instead. Paul |
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