O.T. Can't logon to the Internet:

I have a Dell Dimension 8200 (Seagate Barracuda 7200 HD 160Gb)
with XP which I just installed, without any issues.

However I'm unable to logon to the Internet. This is the same computer
that was able to logon not more than 2 yrs ago. I've changed nothing
except the HD and the actual Ethernet cord and connected it to the L2
port on the modem instead of the L1 which is where my Dell 8500 is now connected.

I called Verizon and they ran several diagnostic tests and had me reboot
and power off/on but still my computer will not connect and all the tests
showed green as do my indicator lights on my modem (Verizon GT704WGB).
The power, DSL, and Internet indicators stayed solid on the modem while
my Ethernet and wireless indicators flashed. Also my Eithernet plug-in on
back of the computer showed green.

So all the indicators are showing that there's nothing wrong.

After running all the tests we then looked at my device manager which
showed

? 'other devices' (with a yellow question mark)

? and indented below that were Ethernet Controller
? and Multimedia Audio Controller both with yellow question marks.

I think the reason the Multimedia audio controller has a yellow question
mark is because I don't have speakers. Once I do that should go away.

However, according to Verizon, the Ethernet Controller with the yellow
question mark means I need a new Ethernet card and software or drivers
for my existing card. I already checked and I don't have any software disks.

So my question is what can I do to get online with the 8200? Do I need to
buy a new Ethernet card? What brand/make? or did I miss something when
I installed XP and if so can't I go back and repair the installation?


Thoughts/ Suggestions?

Thanks,
Robert

I haven't done any research before answering, because I have to answer
before the smart guys wake up.


On Wed, 4 Dec 2013 01:44:17 -0800 (PST), wrote:

I have a Dell Dimension 8200 (Seagate Barracuda 7200 HD 160Gb)
with XP which I just installed, without any issues.

However I'm unable to logon to the Internet. This is the same computer
that was able to logon not more than 2 yrs ago. I've changed nothing
except the HD and the actual Ethernet cord and connected it to the L2
port on the modem instead of the L1 which is where my Dell 8500 is now connected.

Which *does* access the net, I gather??

I called Verizon and they ran several diagnostic tests and had me reboot
and power off/on but still my computer will not connect and all the tests
showed green as do my indicator lights on my modem (Verizon GT704WGB).
The power, DSL, and Internet indicators stayed solid on the modem while
my Ethernet and wireless indicators flashed. Also my Eithernet plug-in on
back of the computer showed green.

So all the indicators are showing that there's nothing wrong.

Not only havent' I done research, I haven't even walked around to the
back of my computer to see its lights, but shouldn't there also be a
yellow light on the ethernet jack on the computer.

After running all the tests we then looked at my device manager which
showed

? 'other devices' (with a yellow question mark)

? and indented below that were Ethernet Controller
? and Multimedia Audio Controller both with yellow question marks.

I think the reason the Multimedia audio controller has a yellow question
mark is because I don't have speakers. Once I do that should go away.

However, according to Verizon, the Ethernet Controller with the yellow
question mark means I need a new Ethernet card and software or drivers
for my existing card.

They might be right.

I already checked and I don't have any software disks.

You can still probably reinstall the driver from what is in computer.
Go to tab2 or 3 of the Device Manager entry for the ethernet card.

Or you can use the computer that does work along with the make and
model of this card to find drivers online, download them, copy them to
a flash drive or something, and install in the broken computer from
the flashdrive.

So my question is what can I do to get online with the 8200? Do I need to
buy a new Ethernet card? What brand/make? or did I miss something when
I installed XP

I thought you "changed nothing except the HD and the actual Ethernet
cord and connected it to the L2 port on the modem instead of the L1".
So what's this about installing XP? Going back to the first sentence
in your post, the clause about reinstalling immediately follows XP,
and that's what I thought you had reinstalled, not your HDD, but then
you said you'd changed nothing but the HD and the cord???? Please
don't confuse me. I only have so many brain cells left. .

and if so can't I go back and repair the installation?

These things are so complicated, I myself woudn't attempt to say you
missed anything. I'd just try to fix what's broken.


Thoughts/ Suggestions?

Thanks,
Robert

On Wed, 04 Dec 2013 07:07:08 -0500, micky
wrote:


I already checked and I don't have any software disks.

You can still probably reinstall the driver from what is in computer.
Go to tab2 or 3 of the Device Manager entry for the ethernet card.

It's tab3 fo my ethernet card, called, suprisingly enough, "Driver".

Update Driver starts a genie or wizard or something that will look in
files on your computer included with XP for a driver for your card.
I think if nothing else there is a generic driver that works for the
first ethernet card made, and works somewhat for most cards since
then.

After you install that, or maybe something more specific that works
better, you'll be able to connect to the net and install the most
recent version of the driver for your card. Atlhough iirc, I've never
found a more recent version of any or most drivers.

Or you can use the computer that does work along with the make and
model of this card to find drivers online, download them, copy them to
a flash drive or something, and install in the broken computer from
the flashdrive.

So my question is what can I do to get online with the 8200? Do I need to
buy a new Ethernet card?

You couldl do that, probably, but it will take more time and you'll
learn less.

What brand/make?

I always thought the '65 Pontiac Catalina convertible was one of the
most beautiful cars made. Don't get a black top, too hot. Wait,
you're talking about a card. Dunno.

or did I miss something when
I installed XP

I thought you "changed nothing except the HD and the actual Ethernet
cord and connected it to the L2 port on the modem instead of the L1".
So what's this about installing XP? Going back to the first sentence
in your post, the clause about reinstalling immediately follows XP,
and that's what I thought you had reinstalled, not your HDD, but then
you said you'd changed nothing but the HD and the cord???? Please
don't confuse me. I only have so many brain cells left. .

and if so can't I go back and repair the installation?

These things are so complicated, I myself woudn't attempt to say you
missed anything. I'd just try to fix what's broken.


Thoughts/ Suggestions?

Thanks,
Robert

On Wed, 04 Dec 2013 07:18:22 -0500, micky
wrote:

It's tab3 fo my ethernet card, called, suprisingly enough, "Driver".

Tab3 of Properties, one of the options when right clicking on the
Ethernet line of device driver. Not the line with the plus sign,
that is like a folder for all network adpaters, but the line beneath
that, that shows when you click on the plus sign. Hmmm. I guess it's
showing now if it has a yellow question mark.

wrote:
I have a Dell Dimension 8200 (Seagate Barracuda 7200 HD 160Gb)
with XP which I just installed, without any issues.

However I'm unable to logon to the Internet. This is the same computer
that was able to logon not more than 2 yrs ago. I've changed nothing
except the HD and the actual Ethernet cord and connected it to the L2
port on the modem instead of the L1 which is where my Dell 8500 is now connected.

I called Verizon and they ran several diagnostic tests and had me reboot
and power off/on but still my computer will not connect and all the tests
showed green as do my indicator lights on my modem (Verizon GT704WGB).
The power, DSL, and Internet indicators stayed solid on the modem while
my Ethernet and wireless indicators flashed. Also my Eithernet plug-in on
back of the computer showed green.

So all the indicators are showing that there's nothing wrong.

After running all the tests we then looked at my device manager which
showed

? 'other devices' (with a yellow question mark)

? and indented below that were Ethernet Controller
? and Multimedia Audio Controller both with yellow question marks.

Sounds to me like you are missing the driver for the Ethernet function.
Go to
ftp://ftp.dell.com/Pages/Drivers/dim...0.html#Chipset

and download the chipset driver for the computer. That should take care
of the missing driver. If it does not, get the Network driver. Of
course you will need to do this on a different computer since your
access to the Internet is not working on that computer.



I think the reason the Multimedia audio controller has a yellow question
mark is because I don't have speakers. Once I do that should go away.

However, according to Verizon, the Ethernet Controller with the yellow
question mark means I need a new Ethernet card and software or drivers
for my existing card. I already checked and I don't have any software disks.

So my question is what can I do to get online with the 8200? Do I need to
buy a new Ethernet card? What brand/make? or did I miss something when
I installed XP and if so can't I go back and repair the installation?


Thoughts/ Suggestions?

Thanks,
Robert

Hello Ken,

I seem to remember you helping me out before with the 8200, which is one of the reasons it's lasted this long. Thanks again.

O.K. here's what I did; I saved, then ran Chipset, then copy/pasted the Chipset .EXE file to a Word document then copied that onto a USB flash drive. When I connected the Flash drive to the 8200 I got a message that a fast storage device was now attached and perhaps wouldn't perform normally but since I was just moving a file I thought it would be ok. In any case, I opened Word Pad on the 8200 and attempted to double click .EXE file with no result.

I then copy/pasted the file to the Run command and it came back saying that
the page could not be displayed for both the Chipset and Network Driver.

Thoughts/Suggestions?

Robert

On 04 Dec 2013, wrote in
microsoft.public.windowsxp.general:

O.K. here's what I did; I saved, then ran Chipset, then
copy/pasted the Chipset .EXE file to a Word document then copied
that onto a USB flash drive.

WHAT??? Are you joking? Why on earth would you paste a program file
into a word processing document?? This is absolutely the WRONG thing to
do.

It sounds to me like you are in way over your head. To save yourself
from aggravation and to avoid ruining your computer, please find a
local friend to help you out with this.

When I connected the Flash drive to
the 8200 I got a message that a fast storage device was now
attached and perhaps wouldn't perform normally but since I was
just moving a file I thought it would be ok. In any case, I
opened Word Pad on the 8200 and attempted to double click .EXE
file with no result.

I then copy/pasted the file to the Run command and it came back
saying that the page could not be displayed for both the Chipset
and Network Driver.

I suppose I should of tried using a disk instead.

Thanks,
Robert

wrote:



I suppose I should of tried using a disk instead.

Thanks,
Robert

Like Nil said, you do NOT need or want to put the file for the chipset
drivers in a word processor document. Simply save the file on a thumb
drive or other media and execute the file after you move it to the
computer needing the driver. It should install all the drivers needed
by the motherboard you have.

Ken wrote:
wrote:



I suppose I should of tried using a disk instead.

Thanks,
Robert

Like Nil said, you do NOT need or want to put the file for the chipset
drivers in a word processor document. Simply save the file on a thumb
drive or other media and execute the file after you move it to the
computer needing the driver. It should install all the drivers needed
by the motherboard you have.

I'm not convinced he needs a chipset driver.

His network is out, and the machine has some kind of NIC.
Without more feedback, we can't tell which kind of NIC is it.
The possibilities are covered on the Dell download page.
It's either a 3C905C card or some Intel motherboard thing
of unknown type (MAC? PHY? who knows).

The system is old enough, it uses RDRAM (Rambus). There's
a good chance the OS already has a chipset driver in it.
Usually the chipset drivers are thrown in, if they're available
when the CD is released.

Paul

On 12/4/2013 6:52 PM, Paul wrote:
Ken wrote:
wrote:



I suppose I should of tried using a disk instead.

Thanks,
Robert

Like Nil said, you do NOT need or want to put the file for the chipset
drivers in a word processor document. Simply save the file on a thumb
drive or other media and execute the file after you move it to the
computer needing the driver. It should install all the drivers needed
by the motherboard you have.

I'm not convinced he needs a chipset driver.

His network is out, and the machine has some kind of NIC.
Without more feedback, we can't tell which kind of NIC is it.
The possibilities are covered on the Dell download page.
It's either a 3C905C card or some Intel motherboard thing
of unknown type (MAC? PHY? who knows).

The system is old enough, it uses RDRAM (Rambus). There's
a good chance the OS already has a chipset driver in it.
Usually the chipset drivers are thrown in, if they're available
when the CD is released.

Paul

The OP wrote that he had just installed Windows XP. It was not stated
whether or not this was from using a Windows XP installation disc or a
Dell recovery disc with XP and all of the utilities included.

The OP also wrote that he has a yellow warning indication for Ethernet
and multi-media audio controller. (There could be more.) I am inclined
to feel that a Dell recovery disc was not used, in which case critical
device drivers not present in the XP installation disc would need to
be reloaded. It should do no harm at re-installing the Dell drivers
that would have normally be included in the 8200's utility disc.

GR

Ghostrider 00 wrote:
On 12/4/2013 6:52 PM, Paul wrote:
Ken wrote:
wrote:



I suppose I should of tried using a disk instead.

Thanks,
Robert

Like Nil said, you do NOT need or want to put the file for the chipset
drivers in a word processor document. Simply save the file on a thumb
drive or other media and execute the file after you move it to the
computer needing the driver. It should install all the drivers needed
by the motherboard you have.

I'm not convinced he needs a chipset driver.

His network is out, and the machine has some kind of NIC.
Without more feedback, we can't tell which kind of NIC is it.
The possibilities are covered on the Dell download page.
It's either a 3C905C card or some Intel motherboard thing
of unknown type (MAC? PHY? who knows).

The system is old enough, it uses RDRAM (Rambus). There's
a good chance the OS already has a chipset driver in it.
Usually the chipset drivers are thrown in, if they're available
when the CD is released.

Paul

The OP wrote that he had just installed Windows XP. It was not stated
whether or not this was from using a Windows XP installation disc or a
Dell recovery disc with XP and all of the utilities included.

The OP also wrote that he has a yellow warning indication for Ethernet
and multi-media audio controller. (There could be more.) I am inclined
to feel that a Dell recovery disc was not used, in which case critical
device drivers not present in the XP installation disc would need to
be reloaded. It should do no harm at re-installing the Dell drivers
that would have normally be included in the 8200's utility disc.

GR

That's what I figure too, there must be a CD of some sort with
the drivers on it.

When I re-installed Windows 7 on my laptop, having the driver CD
was a bonus. I needed a couple things off it, to square things
away. It's always a good idea (even if the drivers are ancient),
to keep a driver CD if the machine can make one for you.

My laptop made:
1) 3 DVD set which is the recovery image of the OS
(full of Acer cruft, Wild Tangent games, some backup utility I don't use)
2) Driver CD
3) Boot CD (WinRE?)

When I reinstalled, I used a DigitalRiver Win7 SP1 image.
Much cleaner. No Acer cruft :-)

Paul

I saved both files on my flash drive and
executed the files on the 8200. The Chipset
'seemed' to load ok although there were areas
where the writing was scrabbled and after I
clicked finish. It was ready to start all
over like in a loop.

I also loaded Network driver then restarted
the computer but I'm still not connected.

Robert

It was a Dell Re-installation Disk that came with the computer.

Robert

On 12/4/2013 11:21 PM, wrote:

It was a Dell Re-installation Disk that came with the computer.

Robert


For clarity, (a) Dell Re-installation Disc = Rebranded Windows XP
installation disc OR (b) Dell Re-installation Disc = Dell Recovery
Disc (or image) specific for this 8200?

GR