O. T. Malwarebytes issue:

I have a Dell Dimension 8200(Seagate
Barracuda 7200 HD 160Gb) with XP, SP3,
with Spywareblaster, Avast, Malwarebytes
and Windows firewall.


I tried to run malwarebytes but I received
run errors. So I uninstalled it and reinstalled
it from:

www.malwarebytes.org

but still get the same errors.

I also noticed that the underlined single click
icon's no longer function when I click them. I
have to right click them to open them whereas
before I just single clicked them.


Thoughts/Suggestions,
Robert

wrote:
I have a Dell Dimension 8200(Seagate
Barracuda 7200 HD 160Gb) with XP, SP3,
with Spywareblaster, Avast, Malwarebytes
and Windows firewall.


I tried to run malwarebytes but I received
run errors. So I uninstalled it and reinstalled
it from:

www.malwarebytes.org

but still get the same errors.

I also noticed that the underlined single click
icon's no longer function when I click them. I
have to right click them to open them whereas
before I just single clicked them.


Thoughts/Suggestions,
Robert

You can use the Chameleon help file. It's in
C:\Program File\Malwarebytes' Anti-Malware\Chameleon .
The file name is chameleon.chm, but you can't
see the .chm extension in my sample photo below.
The chameleon.chm is disguised as a user manual/help file.
You start the chameleon.chm running. Then, click the
button on the page "Chameleon #1", and it will start
a script running.

You should see something like this, and it could
take a minute or two, for the entire mbam-killer,
database update, and scan procedure, to start. It's
just a wee bit slow on my computer.

http://i59.tinypic.com/2rwvuk4.gif

Paul

wrote, On 1/30/2014 8:26 PM:
I have a Dell Dimension 8200(Seagate
Barracuda 7200 HD 160Gb) with XP, SP3,
with Spywareblaster, Avast, Malwarebytes
and Windows firewall.


I tried to run malwarebytes but I received
run errors. So I uninstalled it and reinstalled
it from:

www.malwarebytes.org

but still get the same errors.

I also noticed that the underlined single click
icon's no longer function when I click them. I
have to right click them to open them whereas
before I just single clicked them.


Thoughts/Suggestions,
Robert

Why don't you just contact Malwarebytes service by email? The will
knowledgeably answer your question and provide assistance even if you
are only using the free version.

Jeff Barnett

From:

I have a Dell Dimension 8200(Seagate
Barracuda 7200 HD 160Gb) with XP, SP3,
with Spywareblaster, Avast, Malwarebytes
and Windows firewall.


I tried to run malwarebytes but I received
run errors. So I uninstalled it and reinstalled
it from:

www.malwarebytes.org

but still get the same errors.

I also noticed that the underlined single click
icon's no longer function when I click them. I
have to right click them to open them whereas
before I just single clicked them.


Thoughts/Suggestions,
Robert


As Jeff suggested, why not contact Malwarebytes. However not by email, just join the
Forums and post the query.
https://forums.malwarebytes.org/inde...showf orum=41

What is also important is to state what is the EXACT error message. Take a Scree-Shot,
write down the exact error message.
To properly answer one needs to know if it is a Runtime message Error number ###, MSVC###
message associated with a missing DLL, etc. Just stating "I received
run errors" is just not enough to go by.

BTW: If you didn't know, I am a former Malwarebytes' employee in their Malware Researcher
group.



--
Dave
Multi-AV Scanning Tool - http://multi-av.thespykiller.co.uk
http://www.pctipp.ch/downloads/dl/35905.asp

I've joined forums like this before
and got no replies to my posts. If
you look at the replies there are a
number of them with none.

Robert

Hello Paul,

I tried to go to:

C:\Program File\Malwarebytes' Anti-Malware\Chameleon

and it came back with file not found
Firefox can't find the file at /C:/Program File/Malwarebytes' Anti-Malware/Chameleon.

Robert

wrote:
Hello Paul,

I tried to go to:

C:\Program File\Malwarebytes' Anti-Malware\Chameleon

and it came back with file not found
Firefox can't find the file at /C:/Program File/Malwarebytes' Anti-Malware/Chameleon.

Robert

Have it on my system - Vista ; you are using forward slash / instead of
backslash \ pedantic .

wrote in message
...
I've joined forums like this before
and got no replies to my posts. If
you look at the replies there are a
number of them with none.

Robert


Let's see... you have responses to THIS post. OK, so you have posted
without replies in the past. That doesn't change the future. How many
responses will you get by NOT posting?

Hello Paul,

Tried to install malwarebytes on the 8200 and got this:

CoCreateInstance failed; code 0x80040154
Class not registered.

vbAccelerator SGrid II Control
Run Time Error 0

Run-time error 440
Automation error

Run time error '0'

In addition my Quick launch toolbar keeps disappearing
after each session.

So is malwarebytes seriously messed up now because
I received the same messages on my 8500.

Robert

wrote:
Hello Paul,

Tried to install malwarebytes on the 8200 and got this:

CoCreateInstance failed; code 0x80040154
Class not registered.

vbAccelerator SGrid II Control
Run Time Error 0

Run-time error 440
Automation error

Run time error '0'

In addition my Quick launch toolbar keeps disappearing
after each session.

So is malwarebytes seriously messed up now because
I received the same messages on my 8500.

Robert



What do we know:

1) You have a problem.
The problem is likely caused by malware.

2) Not every problem can be fixed by us here.

There are sites like Bleepingcomputer, that help
people by analysing their log files, and suggesting
multiple tools they can use to resolve problems.
But the users in that forum, are generally pretty
experienced people, and seem to have no trouble
getting the tools to run. I'm actually surprised by that
(that so many threads, have successful resolutions).

3) You have two alternatives;

a) Look for a help page, that deals with "stubborn"
MBAM problems. Chameleon was supposed to be a
method of getting MBAM to run. Of course, as you've
noticed, malware can also try to stop the installer
from running. You could work on the problem, purely
with MBAM as the target solution.

b) You could switch over to an offline malware tool
For example, the Kaspersky Rescue CD, can do signature
based scans from it's built-in Linux operating system.
That is for cases, where Windows will no longer run, or
things are really really screwed up.

Kaspersky Rescue CD 375MB
http://support.kaspersky.com/8092

As a philosophical approach for you, I recommend the following:

1) You have two computers. Do *all* your web surfing, on the
one machine. Now, that machine is going to get malware
once in a while.

2) Reserve the second machine, for coming to Google Groups and
posting your problems. That means you won't be surfing to random
sites with the second computer. In the IT industry, they call
that the "technician computer" or the "clean computer". Such a
"clean computer", could be used to download and burn the Kaspersky
Rescue CD for example.

3) If you don't adopt such a policy, you might easily end up with
two computers with the same malware on them.

4) There are mechanisms for malware to move from one machine to
another. Such a mechanism is called a "worm" and uses network
protocols for propagation. Visiting Windows Update and doing the
security updates, is a start at reducing the exposure to those.
Having a resident AV program on each computer, also helps. But
when new malware comes out, sometimes nothing stops it. At work,
we had a "meltdown" one day, when a worm was loose on the network,
and our AV software vendor needed a day or so to produce a removal
and cleanup tool. Even with the best planning, you can still be
bitten. But if you do most of your surfing with the one computer,
it improves the odds your "technician computer" can be used to make
rescue CDs when you need them.

*******

Here, users are having the same sort of problem as you.
MBAM won't install properly. It means the malware is
interfering with it. The last post in the thread, suggests
the person has a root kit present (computer is blue screening).

https://forums.malwarebytes.org/inde...howtopic=28272

You can see here, the MBAM people know there are some
threats, where additional work is required.

https://forums.malwarebytes.org/inde...607#entry90223

And that's why, by now, I'd probably be running my Kaspersky Rescue CD,
because I've got one, and it's easy to do an offline scan (offline means
the Windows OS is not running during the scan). There are more
tools of that type. I think there is also a BitDefender CD that
does the same sort of thing. (I think FSecure used to have one,
but I haven't tried that in years and years.)

Each tools has its strengths and weaknesses. With MBAM, it emphasizes
an "online" approach, which means "meeting the malware head on". They don't
even recommend running MBAM in Windows Safe Mode, because you might not
see all the heuristic behavior of the malware that way.
And such a head-banger approach has limits. There are always going to be
malwares out there, where the malware author specifically targets
MBAM, to prevent it from starting.

https://forums.malwarebytes.org/inde...howtopic=17583

"Newer variants of this malware have become more inventive in how they
stay installed on machines by attacking all cleaning softwares/tools
so they do not run.

In fact the malware only allows certain core system components to
run and your browser.

Everything else is flagged by the software as infected and blocked
from running.

The truth is they are not infected and the malware is in fact the
software that is causing the issue's and trying to get you to buy it
in order to remove the problem."

That article goes on to demonstrate some approaches to the problem,
such as renaming the MBAM installer file. Now, you don't know
what is interfering on your PC, so using ProcExp from Sysinternals
or Task Manager, you might not know what you're lookin for there.

Picture of a scam. There aren't really 38 malware on this PC.
This is what happens when you download a fake AV by accident.

http://img19.imageshack.us/img19/691...emsecurity.jpg

HTH,
Paul

wrote in message ...
Hello Paul,
I tried to go to:
C:\Program File\Malwarebytes' Anti-Malware\Chameleon
and it came back with file not found
Firefox can't find the file at /C:/Program File/Malwarebytes' Anti-Malware/Chameleon.
Robert

Usually "Program Files" with an "s".

C:\Program Files\Malwarebytes' Anti-Malware\Chameleon

Ben

In ,
Paul typed:
1) You have two computers. Do *all* your web surfing, on the
one machine. Now, that machine is going to get malware
once in a while.

Some people don't seem to get malware. I've been running Windows for 21
years and I never got anything. I worked on a lot of machines that had
been infected. I did have a trojan on my Commodores once though back in
the late 80's.

--
Bill
Gateway M465e ('06 era) - OE-QuoteFix v1.19.2
Centrino Core2 Duo T5600 1.83GHz - 4GB - Windows XP SP2

From: "MerseyBeat"

wrote in message ...
I've joined forums like this before
and got no replies to my posts. If
you look at the replies there are a
number of them with none.

Robert


Let's see... you have responses to THIS post. OK, so you have posted without replies in
the past. That doesn't change the future. How many responses will you get by NOT
posting?


;-)

--
Dave
Multi-AV Scanning Tool - http://multi-av.thespykiller.co.uk
http://www.pctipp.ch/downloads/dl/35905.asp

From: "Paul"

wrote:
Hello Paul,

Tried to install malwarebytes on the 8200 and got this:

CoCreateInstance failed; code 0x80040154
Class not registered. vbAccelerator SGrid II Control
Run Time Error 0

Run-time error 440
Automation error

Run time error '0'

In addition my Quick launch toolbar keeps disappearing
after each session. So is malwarebytes seriously messed up now because I received the
same messages on my 8500. Robert



What do we know:

1) You have a problem.
The problem is likely caused by malware.

No, not neccessirily.

It could just be a simple Visual Basic run-time problem.


--
Dave
Multi-AV Scanning Tool - http://multi-av.thespykiller.co.uk
http://www.pctipp.ch/downloads/dl/35905.asp

Hello Paul,

I thought you said I was ok and wasn't infected?

In any case, I do have the same issue with both
computers so both are infected. So what am I to
do now?

Robert