O. T. Malwarebytes issue:

I installed SuperAntiSpyware and ran a full system scan.

It found infected files in;

Great Arcade Hits - browser extension
Sever Weather Alerts - application on computer

(I thought I had uninstalled both of these).

Memory - 0
Registry - 0
File items - 447 (Adware tracking cookie)

I then quarantined the (447) items and deleted them.

I tried running this on the 8200 but it failed installing twice
and gave me this:

Error creating shortcuts, aborting installation.

Thoughts/suggestions?
Robert

I disconnected it under settings which is the same thing I
did with the 8500. If there's another way I don't know of it.
Maybe I should just try uninstalling it?


Robert

"Ken Blake, MVP" wrote in message
...

On Tue, 4 Feb 2014 12:41:20 -0800 (PST), wrote:



Hello Ken,

I remember you well, as you've
helped me in the past.

Should I load this as well then? I had
heard that having too many antivirus,
anti-malware programs etc would cause
conflicts.


You should never have more than one anti-virus program running, but
anti-spyware programs are mostly a different story.

Regarding SAS and Spyware Blaster, first of all Spyware Blaster
doesn't run in the background the way other programs do. What it does
(quoted from their web site) is

"Multi-Angle Protection
Prevent the installation of ActiveX-based spyware and other
potentially unwanted programs.
Block spying / tracking via cookies.
Restrict the actions of potentially unwanted or dangerous web sites."


SAS is OK, but not as good as MalwareBytes AntiMalware. If it were me,
I would drop SAS and use Spyware Blaster and MalwareBytes AntiMalware.

Ken,
If one had to choose between SAS and MBAM, you 'may' be correct.
Since the OP is having some difficulty installing MBAM, I suggested trying
the free SAS.
But, since both have free versions and they have different data bases and
engines, one will find some that the other will not.
Since both free versions are 'on-demand' only, you can have both and run
them one at a time.
Another good free program, IMHO, is WinPatrol ( I liked it enough that I
bought the Pro version).
--
Buffalo

On Wed, 5 Feb 2014 13:29:32 -0700, "Buffalo"
wrote:

"Ken Blake, MVP" wrote in message
...

On Tue, 4 Feb 2014 12:41:20 -0800 (PST), wrote:



Hello Ken,

I remember you well, as you've
helped me in the past.

Should I load this as well then? I had
heard that having too many antivirus,
anti-malware programs etc would cause
conflicts.


You should never have more than one anti-virus program running, but
anti-spyware programs are mostly a different story.

Regarding SAS and Spyware Blaster, first of all Spyware Blaster
doesn't run in the background the way other programs do. What it does
(quoted from their web site) is

"Multi-Angle Protection
Prevent the installation of ActiveX-based spyware and other
potentially unwanted programs.
Block spying / tracking via cookies.
Restrict the actions of potentially unwanted or dangerous web sites."


SAS is OK, but not as good as MalwareBytes AntiMalware. If it were me,
I would drop SAS and use Spyware Blaster and MalwareBytes AntiMalware.

Ken,
If one had to choose between SAS and MBAM, you 'may' be correct.
Since the OP is having some difficulty installing MBAM, I suggested trying
the free SAS.
But, since both have free versions and they have different data bases and
engines, one will find some that the other will not.
Since both free versions are 'on-demand' only, you can have both and run
them one at a time.
Another good free program, IMHO, is WinPatrol ( I liked it enough that I
bought the Pro version).


No argument from me on any of that. I also run WinPatrol Pro here.

wrote:
Hello Paul,

I tried to install malwarebytes again on the 8200
and this is what it gave me:

Program_Error_Missing_File (2,0, mbamcore.dll)
The system cannot find the specified file.

Run-time error '53';
file not found: mbamcore

Thoughts/suggestions?
Robert



The only reference I can find to your problem
at the moment, is a false positive by AVG in December 2010.

https://forums.malwarebytes.org/inde...c=71073&page=3

Their suggested fix at the time, was to make an exception
in the AVG tool. There is a setting there somewhere,
to have AVG exclude a particular path from being
real-time scanned.

You can either disable your antivirus program temporarily,
while you try to get MBAM running. Or, add the C:\Programs Files\Malwarebytes...
type path to your exclusions paths in the antivirus tool.

That's the problem with finding answers with search tools,
is they place no priority on recent results. Like if
other people were experiencing error 53 in Jan.2014,
the search engine would instead try to show me results
from 1993 instead :-(

Paul

wrote:
I installed SuperAntiSpyware and ran a full system scan.

It found infected files in;

Great Arcade Hits - browser extension
Sever Weather Alerts - application on computer

(I thought I had uninstalled both of these).

Memory - 0
Registry - 0
File items - 447 (Adware tracking cookie)

I then quarantined the (447) items and deleted them.

I tried running this on the 8200 but it failed installing twice
and gave me this:

Error creating shortcuts, aborting installation.

Thoughts/suggestions?
Robert

Have you managed to make a Kaspersky Rescue CD yet ?
Or, attempt to prepare a USB key version of the
Rescue CD ?

Paul

"David H. Lipman" wrote in message ...
From: "Hot-Text"
Dave you are one if the ones
That wrote Malwarebytes Seriously F ups
In the first place

With the help Mr. D. Cook
Dustin and I were NOT Malwarebytes software programmers.

Well maybe that why it suck
You heard the old saying
Dam if you do
Dam if you don't

Dustin and I were Malware Researchers who analyzed malware and wrote signatures for the MBAM detection database.

Don't open email attachments.
If you have friends who like to send attachments,
Get new friends.

Hello Paul,

I tried to create the Kaspersky Rescue disk;
I downloaded and saved the files but when I
selected run and the Kaspersky USB Rescue
Disk Maker window it gave me this:

http://i59.tinypic.com/2mes9hy.png

http://i57.tinypic.com/2qwekgw.png

http://i61.tinypic.com/ouryio.png

http://i60.tinypic.com/ete5fn.png

What am I doing wrong?


I ran SuperAntiSpyware again and again it came up with

Applications:

Severe Weather Alerts

Browser Extensions

Great Arcade Hits

Memory Items 0
Registry items 0
File Items 18

Adware.Tracking Cookie 18 items

I quarantined and deleted them

Thoughts/suggestions?
Robert

David H. Lipman wrote:
If you didn't know, I am a former Malwarebytes' employee in their Malware Researcher
group.

Why did Malwarebytes dismiss you from the firm, Mr Lipman?

-

Hello Paul,

I tried again to create a Kaspersky
Rescue Disk

http://i62.tinypic.com/xba87o.png

and this time it said I was successful.
Although afterwards it gave that same
message of being unsuccessful?

At any rate, I decided to give it a try but
when I tried using F12 to change the Bios
it didn't work and neither did F8 or F2.

Do I need to go into Safe Mode with Networking
to do this?

Thoughts/suggestions?
Robert

From: "Hot-Text"

"David H. Lipman" wrote in message
...
From: "Hot-Text"
Dave you are one if the ones
That wrote Malwarebytes Seriously F ups
In the first place

With the help Mr. D. Cook
Dustin and I were NOT Malwarebytes software programmers.

Well maybe that why it suck
You heard the old saying
Dam if you do
Dam if you don't

Dustin and I were Malware Researchers who analyzed malware and wrote
signatures for the
MBAM detection database.

Don't open email attachments.
If you have friends who like to send attachments,
Get new friends.

You write in riddles....

--
Dave
Multi-AV Scanning Tool - http://multi-av.thespykiller.co.uk
http://www.pctipp.ch/downloads/dl/35905.asp

Hi Paul,

I just realized I can't go into Safe Mode either
because F12 and F8 don't work. What am I going to
do to resolve this?

Thoughts/suggestions?
Robert

wrote:
Hello Paul,

I tried again to create a Kaspersky
Rescue Disk

http://i62.tinypic.com/xba87o.png

and this time it said I was successful.
Although afterwards it gave that same
message of being unsuccessful?

At any rate, I decided to give it a try but
when I tried using F12 to change the Bios
it didn't work and neither did F8 or F2.

Do I need to go into Safe Mode with Networking
to do this?

Thoughts/suggestions?
Robert



If you reboot the computer, and start pressing
F12 after it resets, you should be seeing
a popup boot menu like this.

http://www.techmonsters.com/DellTrai...s/F12_Menu.jpg

This is just your rescueusb picture above again. When
you see the progress bar, that's generally a good sign.
The only way it could fail at this point, is if
there was already some content on the USB key,
and there wasn't sufficient room to store the files.

http://i61.tinypic.com/2d9csop.gif

These are the major files I see on my USB key.
On the USB key, check the rescue folder, and see
if the big files are present in there.

Volume in drive D is KAV10
Volume Serial Number is 3007-98FF

Directory of D:\

12/04/2013 12:26 PM 0 liveusb
06/22/2010 01:39 PM 237 syslinux.cfg
12/04/2013 12:28 PM 15,218 ldlinux.sys
12/04/2013 12:26 PM DIR rescue

Directory of D:\rescue

12/04/2013 12:26 PM DIR .
12/04/2013 12:26 PM DIR ..
12/04/2013 12:26 PM DIR help
10/16/2009 04:43 PM 237,849 grub.exe
12/04/2013 12:26 PM 27,123,712 rescueusb.iso
12/04/2013 12:21 PM 392,538,112 rescue.iso

I didn't bother to include the contents of the help
directory, which would only make the listing longer.

*******

This is the Kaspersky manual. About the only thing
you're going to get from this, is that the tool
seems complicated. It's not really that bad.
It'll prompt for an update, the first time you
run it. Switch over the control panel to the
update tab, and you can run the update from
there, if it doesn't start on its own.

http://media.kaspersky.com/downloads...cuedisk_en.pdf

When it asks questions about your OS, it's doing that
if it sees more than one OS partition. Kaspersky tries
to read the drive letters out of the registry on the
OS partition, and that's why it is interested. It also
creates a folder on the OS partition, to store files
for later.

I think the pictures on this page, are slightly more
help than the manual.

http://support.kaspersky.com/8092

If you cannot figure out what drive letters to
scan on your hard drive, just click all of them.
That's easier than me explaining how to use
the Terminal, which is available in a menu at
the bottom. In the past, the Kaspersky rescue CD,
didn't do a job of listing the drive letters properly,
and you had to do some "Linux stuff" to figure out
where your C: was. The CD is a bit better than that
now. But only if you tell it what OS you're using, when
prompted. When I scan a computer here, I usually have
multiple OSes that it can see. And so it asks me which
one it should use for reference purposes. That would be
my WinXP.

Paul

wrote:
Hi Paul,

I just realized I can't go into Safe Mode either
because F12 and F8 don't work. What am I going to
do to resolve this?

Thoughts/suggestions?
Robert


OK.

1) Does the computer require you to
hold down the "Fn" key, then press "F12" ?
Some keyboards, you just press F12, others
you use Fn-F12.

2) Is the keyboard USB ? Check for a PS/2 connector
on the back of the computer. Sometimes, the issue
is the BIOS can't "see" the USB keyboard. Using
a PS/2 keyboard (you can even have two keyboards
connected at the same time if you want), you can
enter the BIOS using the PS/2 keyboard, go to the
USB section of the BIOS menu, and attempt to turn
legacy USB support back on. Perhaps it's something like that.
If you don't have PS/2, I have no other option to offer
to attempt to fix it. A computer with only USB, should
automatically be looking for a USB keyboard at boot time.

I think your problem is (1), not (2).

HTH,
Paul

wrote in message
...

Hello Paul,

I tried to create the Kaspersky Rescue disk;
I downloaded and saved the files but when I
selected run and the Kaspersky USB Rescue
Disk Maker window it gave me this:

http://i59.tinypic.com/2mes9hy.png

http://i57.tinypic.com/2qwekgw.png

http://i61.tinypic.com/ouryio.png

http://i60.tinypic.com/ete5fn.png

What am I doing wrong?


I ran SuperAntiSpyware again and again it came up with

Applications:

Severe Weather Alerts

Browser Extensions

Great Arcade Hits

Memory Items 0
Registry items 0
File Items 18

Adware.Tracking Cookie 18 items

I quarantined and deleted them

Thoughts/suggestions?
Robert

Usually tracking cookies are not a problem.
Did you run SAS in Complete Scan mode? Update the defs and then run in
Complete Scan mode and:
Choose all drives that pertain, you can use Scan Boost but be sure to use
Archieve Scanning (and check Scan inside of Zip Archieves), don't check
Modified Files and check Unwanted Program Pre-Scan.
--
Buffalo