malware issue - part II

Hello Paul,

A quick reply,

The issue with my hotmail resolved itself
when I reset Firefox so all is normal there.

As to Bens suggestion, remember the 8200
still can't install malwarebytes or
SuperAntiSpyweware and I'm afraid if I
follow his suggestion the 8500 may end up
the same way.

Robert

wrote, On 2/19/2014 11:00 PM:
Hello Paul,

Here's what I've done:

I went into my Administrators Account and
ran a full system scan with malwarebytes
which came up clean. I then ran a full scan
with Avast which also came up clean.

According to malwarebytes support, you can run it from any log in with
the same results.

Jeff Barnett

Hello Paul,

The latest instructions call for me to disabled all my anti- virus
and anti-,aware programs programs before running Combo fix.

Avast
malwarebytes
SuperAntivirus
Spywareblaster

I think thats all I have;
would this also include Windows firewall?

Just how do I disabled them short of uninstalling?
If I have to uninstall then could you please give
me a secure link to re-install Avast. I would appreciate
the link in any case.

Thanks,
Robert

wrote:
Hello Paul,

The latest instructions call for me to disabled all my anti- virus
and anti-,aware programs programs before running Combo fix.

Avast
malwarebytes
SuperAntivirus
Spywareblaster

I think thats all I have;
would this also include Windows firewall?

Just how do I disabled them short of uninstalling?
If I have to uninstall then could you please give
me a secure link to re-install Avast. I would appreciate
the link in any case.

Thanks,
Robert

That would depend on whether Combo Fix does things just
after a reboot.

The free AV I use here, has a disable for protections, but
it re-enables on a reboot. So the computer boots up with the
protections turned on again.

*******

Bleepingcomputer has a tutorial.

"How to Temporarily Disable your Anti-virus"

http://www.bleepingcomputer.com/foru...ware-programs/

"AVAST

Right-click on the avast! icon in system tray.
Select avast! shields control and there will be options
to disable avast for 10 minutes, 1 hour, until the computer
is restarted, or permanently.
"

MalwareBytes comes in two versions. The free version (one
time scanner) should not need to be disabled. Malwarebytes
also makes a commercial version, with real time protection.
I assume this is the procedure for the real-time one (paid).

http://www.bleepingcomputer.com/foru...ams/?p=1102203

"There are several ways to disable MBAM's real-time
protection (registered version only).

* Right-click on the MBAM icon in the systray
and uncheck Enable Protection.
* When asked, "Are you sure you want to disable the
MBAM Protection Module?", click Yes.
* Right-click on the MBAM icon again and then uncheck Start with Windows.
* The Protection Module is now disabled and will not restart.

This one is for SuperAntiSpyware (I assume your spelling
above is a mis-quote).

http://www.superantispyware.com/supp...ay.html?faq=49

"SUPERAntiSpyware FREE Edition does not have
real-time anti-spyware protection

SUPERAntiSpyware Professional has real-time protection.

To exit SUPERAntiSpyware, right-click the SUPERAntiSpyware
system tray icon, and select "Exit" from the menu.

*******

SypwareBlaster isn't on that tutorial page. I start
with Wikipedia, for some hints.

http://en.wikipedia.org/wiki/Spywareblaster

http://www.brightfort.com/spywareblaster.html#FAQ

"SpywareBlaster is passive protection. It plugs the holes that
spyware and other potentially unwanted software use to get in
to your system. As such, there is no running process - and no
CPU and memory usage either. All you have to do is remember to
update SpywareBlaster once a week, and enable the latest protection."

Still not being happy with that answer, I did find this.

"Enabling and disabling SpywareBlaster protection"

https://www.brightfort.com/support/i...eid=42&nav=0,4

"To disable protection for all database items (remove all protection):

* Open SpywareBlaster program

* Click on the "Disable All Protection" link under Quick Tasks

* Exit the program
"

HTH,
Paul



Paul

wrote:
Hello Paul,

The latest instructions call for me to disabled all my anti- virus
and anti-,aware programs programs before running Combo fix.

Avast
malwarebytes
SuperAntivirus
Spywareblaster

I think thats all I have;
would this also include Windows firewall?

Just how do I disabled them short of uninstalling?
If I have to uninstall then could you please give
me a secure link to re-install Avast. I would appreciate
the link in any case.

Thanks,
Robert

Regarding your question about reinstalling Avast for some reason.

There are at least four versions.

http://en.wikipedia.org/wiki/Avast

* Avast! Free Antivirus 9.0 — freeware for personal, non-commercial use only
* Avast! Pro Antivirus 9.0 — shareware for both personal and commercial use
* Avast! Internet Security 9.0 — shareware for both personal and commercial use
* Avast! Premier 9.0 — shareware for both personal and commercial use

The download page is he

http://www.avast.com/download-software

avast! Free Antivirus ---- I tried clicking this one

And this is the file that downloaded. It is 84.6MB.

http://files.avast.com/iavs9x/avast_...irus_setup.exe

If you purchased some other version of Avast, then you
would download a different file than that one.

Paul

Paul wrote:
wrote:
Hello Paul,

The latest instructions call for me to disabled all my anti- virus
and anti-,aware programs programs before running Combo fix.

Avast
malwarebytes
SuperAntivirus
Spywareblaster

I think thats all I have;
would this also include Windows firewall?

Just how do I disabled them short of uninstalling?
If I have to uninstall then could you please give
me a secure link to re-install Avast. I would appreciate
the link in any case.
Thanks,
Robert

Regarding your question about reinstalling Avast for some reason.

There are at least four versions.

http://en.wikipedia.org/wiki/Avast


Also, when you run the installer, you may be offered Google
Chrome. Since the installer does not click the radio buttons
by default. it'll require you to select either the yes or no button.
A picture of the Google Chrome offer is shown here.

http://download.cnet.com/8301-2007_4-10409905-12.html

Paul

"Paul" wrote in message ...

Paul wrote:
wrote:
Hello Paul,

The latest instructions call for me to disabled all my anti- virus
and anti-,aware programs programs before running Combo fix.

Avast
malwarebytes
SuperAntivirus
Spywareblaster

I think thats all I have;
would this also include Windows firewall?

Just how do I disabled them short of uninstalling?
If I have to uninstall then could you please give
me a secure link to re-install Avast. I would appreciate
the link in any case. Thanks,
Robert

Regarding your question about reinstalling Avast for some reason.

There are at least four versions.

http://en.wikipedia.org/wiki/Avast


Also, when you run the installer, you may be offered Google
Chrome. Since the installer does not click the radio buttons
by default. it'll require you to select either the yes or no button.
A picture of the Google Chrome offer is shown here.

http://download.cnet.com/8301-2007_4-10409905-12.html

Paul
Paul, when I originally installed the free Avast and with every Avast
'Program' upgrade, those boxes were bolted (clicked). If you did not unbolt
(untick) them, Google was installed and made the default.
--
Buffalo

On 2/21/2014 9:23 PM, Buffalo wrote:
Paul, when I originally installed the free Avast and with every Avast
'Program' upgrade, those boxes were bolted (clicked). If you did not
unbolt (untick) them, Google was installed and made the default.

Some people don't get the option and Chrome automatically installs. I
only had it happen twice, so it is pretty rare on average.

Topic: Google Chrome installed without my permission, very annoyed!
http://forum.avast.com/index.php?topic=125379.0

--
Bill
Gateway M465e ('06 era) - Thunderbird v24.3.0
Centrino Core2 Duo T7400 2.16 GHz - 4GB - Windows 8 Pro w/Media Center

Microsoft is getting serious on making Windows secure and malware-free
30 Sep, 2009
It seems like Microsoft is really serious on ensuring Windows PC secure and malware-free this time.
Microsoft has released Security Essentials replacing previous Windows Firewall
and Windows Defender and Windows Live OneCare.
And the best part of Security Essentials is...
Posted by Antony on 30 Sep, 2009. | read this article | Talkback (2)

(This entry is in Microsoft section.)

http://sillydog.org/archives/003158.php

---------------------------------------------------------------------

Important: After April 8, 2014,
Microsoft will be retiring technical support for Windows XP.
After this date,
Windows XP will no longer be a supported operating system
and security updates that help protect your PC will not be provided.
Learn more about end of support for Windows XP.

http://windows.microsoft.com/en-us/w...tials-download

Hello Paul,

Here's what I've done,

I disabled all my anti-virus and anti-malware
programs then ran ComboFix and posted the report
on the malwarebytes forum as he requested.

I'll keep you and everyone posted as to the
outcome as this may help others.

Robert

wrote in message
...

Hello Paul,

Here's what I've done,

I disabled all my anti-virus and anti-malware
programs then ran ComboFix and posted the report
on the malwarebytes forum as he requested.

I'll keep you and everyone posted as to the
outcome as this may help others.

Robert

Thanks, looking forward to it.
--
Buffalo

Hello Paul,

After running ComboFix I ran
Farbar Recovery Scan Tool (FRST64)
and posted the FRST.txt and Addition.txt.

SuperAntiSpyware and Rogue Killer both found
threats but I was instructed not to do
anything so I didn't.

Still ongoing,..... and we haven't even
addressed the 8200.

Robert

wrote:
Hello Paul,

After running ComboFix I ran
Farbar Recovery Scan Tool (FRST64)
and posted the FRST.txt and Addition.txt.

SuperAntiSpyware and Rogue Killer both found
threats but I was instructed not to do
anything so I didn't.

Still ongoing,..... and we haven't even
addressed the 8200.

Robert


Once they decide what you've got, it shouldn't
take too many iterations to fix it. You may have
to run the scans again, as things progress.

Paul

Hello Paul,

Here's what I've done,

I ran a TFC scan
http://oldtimer.geekstogo.com/TFC.exe

Then:
Downloaded the attached fixlist.txt to
the same folder as FRST.Run FRST.exe and
clicked Fix and created a log Fixlog.txt)
in the folder and posted it with my reply.

(Lots of posted reports)

Ran a AdwCleaner quick scan but it did
not generate an automatic report.

Then Opened up Malwarebytes Settings Tab
Scanner Settings Under action for PUP
Select: Show in Results List and Check for
removal.

Checked for Updates, and ran a Quick Scan
which came up clean and posted the report.

The sound which is like turning a speaker
on/off has returned after I rectified it
by resetting Firefox.

Of course, the 8200 has more serious issues
which we haven't dealt with as yet.

Robert

wrote:
Hello Paul,

Here's what I've done,

I ran a TFC scan
http://oldtimer.geekstogo.com/TFC.exe

Then:
Downloaded the attached fixlist.txt to
the same folder as FRST.Run FRST.exe and
clicked Fix and created a log Fixlog.txt)
in the folder and posted it with my reply.

(Lots of posted reports)

Ran a AdwCleaner quick scan but it did
not generate an automatic report.

Then Opened up Malwarebytes Settings Tab
Scanner Settings Under action for PUP
Select: Show in Results List and Check for
removal.

Checked for Updates, and ran a Quick Scan
which came up clean and posted the report.

The sound which is like turning a speaker
on/off has returned after I rectified it
by resetting Firefox.

Of course, the 8200 has more serious issues
which we haven't dealt with as yet.

Robert


So the 8200 will be the real test of your
malware fighting skills.

Someone mentioned the other day, that Firefox
keeps an audio volume setting for each web
page. Now, I don't know if that's true, but it
could be, that some site or sites you visit, they
cause that preference to be set to a high value,
and the noise you hear, is when such a page tries
to restore the volume setting.

On the latest OSes, the mixer includes a
volume control per currently running program.
In the case of Firefox, there may be a "Plugin Container"
as a running program, as well as the main Firefox program.
You could try adjusting those for a more comfortable
volume level, and see if the sound effect you
were hearing, is blunted a bit.

Paul