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Computer quit
My wife's computer quit on her. Shut it down properly one night and it
refused to boot the next morning. No post, NADA. Motherboard is an ASUS M3N78. Opening it up and I can see a light on the motherboard, the fans are all working and I believe the hard drives are spinning, but there is no signal to the montior (or a second monitor that I tried). I would like the opinion of the group whether the problem is: The power supply? The fact that I'm seeing lights and fans suggests it is not, but maybe some of the voltages are bad. The on-board graphics? I guess I could try a plug in graphics card. The Bios? (not likely but possible) The processor? (AMD Athlon 64 x2 6000+) Not likely but possible. Memory? Not likely but possible. Any suggestions? Things I could test to locate just what the problem is? This is not urgent; I have set her up with another computer and installed a fresh load of Win XP and restored her data from a backup. I'm just curious and would like to salvage the components, if it's reasonable to do so. Rich |
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Computer quit
[Default] On Mon, 18 Jan 2016 07:49:21 -0500, in
microsoft.public.windowsxp.general Rich Hare wrote: My wife's computer quit on her. Shut it down properly one night and it refused to boot the next morning. No post, NADA. Motherboard is an ASUS M3N78. Opening it up and I can see a light on the motherboard, the fans are all working and I believe the hard drives are spinning, but there is no signal to the montior (or a second monitor that I tried). I would like the opinion of the group whether the problem is: The power supply? The fact that I'm seeing lights and fans suggests it is not, but maybe some of the voltages are bad. Does it play the music when Windows starts? The on-board graphics? I guess I could try a plug in graphics card. The Bios? (not likely but possible) The processor? (AMD Athlon 64 x2 6000+) Not likely but possible. Memory? Not likely but possible. Any suggestions? Things I could test to locate just what the problem is? This is not urgent; I have set her up with another computer and installed a fresh load of Win XP and restored her data from a backup. I'm just curious and would like to salvage the components, if it's reasonable to do so. Rich |
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Computer quit
Micky wrote:
[Default] On Mon, 18 Jan 2016 07:49:21 -0500, in microsoft.public.windowsxp.general Rich Hare wrote: My wife's computer quit on her. Shut it down properly one night and it refused to boot the next morning. No post, NADA. Motherboard is an ASUS M3N78. Opening it up and I can see a light on the motherboard, the fans are all working and I believe the hard drives are spinning, but there is no signal to the montior (or a second monitor that I tried). I would like the opinion of the group whether the problem is: The power supply? The fact that I'm seeing lights and fans suggests it is not, but maybe some of the voltages are bad. Does it play the music when Windows starts? Nope! It doesn't display ANYTHING. There is no display from the BIOS, as you usually see before Windows starts to load. It just sits there. At this point I can't recall whether there is a "beep" from the motherboard which usually happens before the BIOS starts. For that matter, I can't recall whether I installed a motherboard speaker on that system. Rich |
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Rich(?),
Nope! It doesn't display ANYTHING. There is no display from the BIOS, as you usually see before Windows starts to load. It just sits there. Have you tried to remove all add-on stuff (video, sound, but also memory) and see (listen actually :-) ) if the motherboard emits any error-beeps ? If it doesn't you could try to swap out the power supply and check if the current motherboard can boot with the new one (emitting error-beeps). If you got the power supply from another, working 'puter than check if the origional power supply works there. Regards, Rudy Wieser -- Origional message: Rich Hare schreef in berichtnieuws ... Micky wrote: [Default] On Mon, 18 Jan 2016 07:49:21 -0500, in microsoft.public.windowsxp.general Rich Hare wrote: My wife's computer quit on her. Shut it down properly one night and it refused to boot the next morning. No post, NADA. Motherboard is an ASUS M3N78. Opening it up and I can see a light on the motherboard, the fans are all working and I believe the hard drives are spinning, but there is no signal to the montior (or a second monitor that I tried). I would like the opinion of the group whether the problem is: The power supply? The fact that I'm seeing lights and fans suggests it is not, but maybe some of the voltages are bad. Does it play the music when Windows starts? Nope! It doesn't display ANYTHING. There is no display from the BIOS, as you usually see before Windows starts to load. It just sits there. At this point I can't recall whether there is a "beep" from the motherboard which usually happens before the BIOS starts. For that matter, I can't recall whether I installed a motherboard speaker on that system. Rich |
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Computer quit
R.Wieser wrote:
Rich(?), Nope! It doesn't display ANYTHING. There is no display from the BIOS, as you usually see before Windows starts to load. It just sits there. Have you tried to remove all add-on stuff (video, sound, but also memory) and see (listen actually :-) ) if the motherboard emits any error-beeps ? If it doesn't you could try to swap out the power supply and check if the current motherboard can boot with the new one (emitting error-beeps). If you got the power supply from another, working 'puter than check if the origional power supply works there. Regards, Rudy Wieser -- Origional message: Rich Hare schreef in berichtnieuws ... Micky wrote: [Default] On Mon, 18 Jan 2016 07:49:21 -0500, in microsoft.public.windowsxp.general Rich Hare wrote: My wife's computer quit on her. Shut it down properly one night and it refused to boot the next morning. No post, NADA. Motherboard is an ASUS M3N78. Opening it up and I can see a light on the motherboard, the fans are all working and I believe the hard drives are spinning, but there is no signal to the montior (or a second monitor that I tried). I would like the opinion of the group whether the problem is: The power supply? The fact that I'm seeing lights and fans suggests it is not, but maybe some of the voltages are bad. Does it play the music when Windows starts? Nope! It doesn't display ANYTHING. There is no display from the BIOS, as you usually see before Windows starts to load. It just sits there. At this point I can't recall whether there is a "beep" from the motherboard which usually happens before the BIOS starts. For that matter, I can't recall whether I installed a motherboard speaker on that system. Rich The purpose of Rich's test, is to use a working BIOS and initial computing sequence, to detect obvious faults. You're using the setup, to have the CPU talk to you, and say "I'm alive". The motherboard wants to communicate over the SPKR. If you remove the video card and RAM, the BIOS considers those to be fatal errors. It will deliver a characteristic repeating beep pattern. A different pattern is given for faulty or missing RAM, than for faulty or missing video. The CPU can run (a little bit) without system RAM present. It uses register-based code to do that, executing BIOS code and using registers for temporary storage. So when you pull all the RAM, the BIOS code talks to the chipset, polls the SMBUS, finds no SPD chip with DIMM settings in it on any DIMM slot, and then it wants to beep the speaker. The speaker is beeped manually. So when you hear the speaker beeping, the processor is orchestrating that too. The longer the speaker beeps properly like that, it shows the processor itself is "stable". It's when you connect SPKR, and absolutely no beeps are heard under any circumstances, that you don't know a thing. Check that the main power connector, the ATX12V 2x2 square connector, are connected. The machine can't beep without ATX12V being connected. The CPU needs power to do the little beeping act. Both motherboard connectors have lock latches, so the connectors are not supposed to work loose. It is up to the user, to ensure during installation, that the latch is engaged on each one. So the system beeper (SPKR) is your debugging tool. The only other items that might be of interest, is the voltage readings using a $20 multimeter. Such a device would be accurate enough to determine that, say, the 12V (yellow wires) are above 11V level. Things like hard drives won't spin up, unless the full voltage is present. The system also cannot start, or even beep, if Power_OK, a signal on the main ATX cable, is not in the right state. This is how the power supply announces "the buffet table is now open". Without Power_OK, the signal is part of the reset tree - the computer will remain with reset asserted, if Power_OK isn't actually indicating things are OK. Other onboard regulators, can also gate Power_OK. So if something like VCore had a status pin, and VCore was overloaded, that could prevent the system from coming out of RESET. The system can also be hobbled (no beeps), if the RESET button is crushed in the ON state. On some computers, the buttons are indeed that cheap, and they can be crushed like that. The button ends up "pushed in", and visually looks abnormal. The front buttons are a "floating" design, and the body of the switch is isolated from the two wires used by the switch. So what would be a good minimum config ? 1) Motherboard, CPU, CPU_cooler, ATX12V power, main 24 pin power, no RAM, no video card, no disks, remove other cards, connect SPKR, connect Power button cable, disconnect RESET button cable, disconnect front panel LEDs (if you're in the mood). The purpose of clearing off the PANEL header, is so you can see that just the minimum necessary electrical connections are in place. If that's too much work, just pull off the RESET cable. 2) Power up, listen for beeps. 3) Do diagnostics of power supply, if you have the time, patience and materials. Replace power supply, if you're made of money, and swapping stuff is your preferred test method. I keep one spare PSU (in my case, a nice Seasonic), for swap. Once you become a home repairman, you end up collecting some stuff for your junk rook, for future debugging exercises. HTH, Paul |
#6
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Computer quit
Rich Hare wrote:
My wife's computer quit on her. Shut it down properly one night and it refused to boot the next morning. No post, NADA. Motherboard is an ASUS M3N78. Opening it up and I can see a light on the motherboard, the fans are all working and I believe the hard drives are spinning, but there is no signal to the montior (or a second monitor that I tried). I would like the opinion of the group whether the problem is: The power supply? The fact that I'm seeing lights and fans suggests it is not, but maybe some of the voltages are bad. The on-board graphics? I guess I could try a plug in graphics card. The Bios? (not likely but possible) The processor? (AMD Athlon 64 x2 6000+) Not likely but possible. Memory? Not likely but possible. Any suggestions? Things I could test to locate just what the problem is? This is not urgent; I have set her up with another computer and installed a fresh load of Win XP and restored her data from a backup. I'm just curious and would like to salvage the components, if it's reasonable to do so. Rich Monitor? -- You either teach people to treat you with dignity and respect, or you don't. This means you are partly responsible for the mistreatment that you get at the hands of someone else. |
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#8
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Computer quit
[Default] On Mon, 18 Jan 2016 09:37:09 -0500, in
microsoft.public.windowsxp.general Rich Hare wrote: Micky wrote: [Default] On Mon, 18 Jan 2016 07:49:21 -0500, in microsoft.public.windowsxp.general Rich Hare wrote: My wife's computer quit on her. Shut it down properly one night and it refused to boot the next morning. No post, NADA. Motherboard is an ASUS M3N78. Opening it up and I can see a light on the motherboard, the fans are all working and I believe the hard drives are spinning, but there is no signal to the montior (or a second monitor that I tried). I would like the opinion of the group whether the problem is: The power supply? The fact that I'm seeing lights and fans suggests it is not, but maybe some of the voltages are bad. Does it play the music when Windows starts? Nope! It doesn't display ANYTHING. There is no display from the BIOS, as you usually see before Windows starts to load. It just sits there. At this point I can't recall whether there is a "beep" from the motherboard which usually happens before the BIOS starts. For that matter, I can't recall whether I installed a motherboard speaker on that If you didn't, you can use just about any speaker, most 6" and smaller are 4 ohms, but even 8 ohm, and you can connect it with wires and alligator clips if need be. I mean one speaker, not a box with two of them in it, but even that your mobo might have thepower to drive. If nothing works, there is software that will, it says allow you to install your files and your current OS on a computer with different hardware. AHDS or something, Home something and one other. I can get the names if you get to the point you want to move to another box. system. Rich |
#9
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Computer quit
At this point I can't recall whether there is a "beep" from the motherboard which usually happens before the BIOS starts. For that matter, I can't recall whether I installed a motherboard speaker on that system. Rich The purpose of Rich's test, is to use a working BIOS and initial computing sequence, to detect obvious faults. You're using the setup, to have the CPU talk to you, and say "I'm alive". The motherboard wants to communicate over the SPKR. If you remove the video card and RAM, the BIOS considers those to be fatal errors. It will deliver a characteristic repeating beep pattern. A different pattern is given for faulty or missing RAM, than for faulty or missing video. The CPU can run (a little bit) without system RAM present. It uses register-based code to do that, executing BIOS code and using registers for temporary storage. So when you pull all the RAM, the BIOS code talks to the chipset, polls the SMBUS, finds no SPD chip with DIMM settings in it on any DIMM slot, and then it wants to beep the speaker. The speaker is beeped manually. So when you hear the speaker beeping, the processor is orchestrating that too. The longer the speaker beeps properly like that, it shows the processor itself is "stable". It's when you connect SPKR, and absolutely no beeps are heard under any circumstances, that you don't know a thing. Check that the main power connector, the ATX12V 2x2 square connector, are connected. The machine can't beep without ATX12V being connected. The CPU needs power to do the little beeping act. Both motherboard connectors have lock latches, so the connectors are not supposed to work loose. It is up to the user, to ensure during installation, that the latch is engaged on each one. So the system beeper (SPKR) is your debugging tool. The only other items that might be of interest, is the voltage readings using a $20 multimeter. Such a device would be accurate enough to determine that, say, the 12V (yellow wires) are above 11V level. Things like hard drives won't spin up, unless the full voltage is present. The system also cannot start, or even beep, if Power_OK, a signal on the main ATX cable, is not in the right state. This is how the power supply announces "the buffet table is now open". Without Power_OK, the signal is part of the reset tree - the computer will remain with reset asserted, if Power_OK isn't actually indicating things are OK. Other onboard regulators, can also gate Power_OK. So if something like VCore had a status pin, and VCore was overloaded, that could prevent the system from coming out of RESET. The system can also be hobbled (no beeps), if the RESET button is crushed in the ON state. On some computers, the buttons are indeed that cheap, and they can be crushed like that. The button ends up "pushed in", and visually looks abnormal. The front buttons are a "floating" design, and the body of the switch is isolated from the two wires used by the switch. So what would be a good minimum config ? 1) Motherboard, CPU, CPU_cooler, ATX12V power, main 24 pin power, no RAM, no video card, no disks, remove other cards, connect SPKR, connect Power button cable, disconnect RESET button cable, disconnect front panel LEDs (if you're in the mood). The purpose of clearing off the PANEL header, is so you can see that just the minimum necessary electrical connections are in place. If that's too much work, just pull off the RESET cable. 2) Power up, listen for beeps. 3) Do diagnostics of power supply, if you have the time, patience and materials. Replace power supply, if you're made of money, and swapping stuff is your preferred test method. I keep one spare PSU (in my case, a nice Seasonic), for swap. Once you become a home repairman, you end up collecting some stuff for your junk rook, for future debugging exercises. HTH, Paul Paul, Thank you for an EXCELLENT discussion of what happens at the motherboard level during boot-up! This is EXACTLY what I need to begin some experiments to find out just what is wrong, and also just what is still good. I've assembled about a dozen computers over the years and learned a lot about installing OS's (including MSDOS 6.0, Win95, various Linux versions, etc, and dealt with hard drive quirks and other things, but this is the first time something was working well for a couple of years and just died, with not proximate cause, such as a voltage surge. I've got a couple of brand new power supplies (don't ask why, just went crazy at a computer store once) and I'm sure I've got a handful of those dime sized mini speakers that plug into the "speaker" pins on the motherboard. This will be fun for me to play with and see if I can coax this beast back to life. I'll have some free time on Wednesday and I'll report back on what I'm able to find. Rich |
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Computer quit
[Default] On Mon, 18 Jan 2016 11:12:13 -0500, in
microsoft.public.windowsxp.general Paul wrote: R.Wieser wrote: Rich(?), Nope! It doesn't display ANYTHING. There is no display from the BIOS, as you usually see before Windows starts to load. It just sits there. Have you tried to remove all add-on stuff (video, sound, but also memory) and see (listen actually :-) ) if the motherboard emits any error-beeps ? If it doesn't you could try to swap out the power supply and check if the current motherboard can boot with the new one (emitting error-beeps). If you got the power supply from another, working 'puter than check if the origional power supply works there. Regards, Rudy Wieser -- Origional message: Rich Hare schreef in berichtnieuws ... Micky wrote: [Default] On Mon, 18 Jan 2016 07:49:21 -0500, in microsoft.public.windowsxp.general Rich Hare wrote: My wife's computer quit on her. Shut it down properly one night and it refused to boot the next morning. No post, NADA. Motherboard is an ASUS M3N78. Opening it up and I can see a light on the motherboard, the fans are all working and I believe the hard drives are spinning, but there is no signal to the montior (or a second monitor that I tried). I would like the opinion of the group whether the problem is: The power supply? The fact that I'm seeing lights and fans suggests it is not, but maybe some of the voltages are bad. Does it play the music when Windows starts? Nope! It doesn't display ANYTHING. There is no display from the BIOS, as you usually see before Windows starts to load. It just sits there. At this point I can't recall whether there is a "beep" from the motherboard which usually happens before the BIOS starts. For that matter, I can't recall whether I installed a motherboard speaker on that system. Rich The purpose of Rich's test, is to use a working BIOS and initial computing sequence, to detect obvious faults. You're using the setup, to have the CPU talk to you, and say "I'm alive". The motherboard wants to communicate over the SPKR. If you remove the video card and RAM, the BIOS considers those to be fatal errors. It will deliver a characteristic repeating beep pattern. A different pattern is given for faulty or missing RAM, than for faulty or missing video. The CPU can run (a little bit) without system RAM present. It uses register-based code to do that, executing BIOS code and using registers for temporary storage. So when you pull all the RAM, the BIOS code talks to the chipset, polls the SMBUS, finds no SPD chip with DIMM settings in it on any DIMM slot, and then it wants to beep the speaker. The speaker is beeped manually. So when you hear the speaker beeping, the processor is orchestrating that too. The longer the speaker beeps properly like that, it shows the processor itself is "stable". It's when you connect SPKR, and absolutely no beeps are heard under any circumstances, that you don't know a thing. Check that the main power connector, the ATX12V 2x2 square connector, are connected. The machine can't beep without ATX12V being connected. The CPU needs power to do the little beeping act. Both motherboard connectors have lock latches, so the connectors are not supposed to work loose. It is up to the user, to ensure during installation, that the latch is engaged on each one. So the system beeper (SPKR) is your debugging tool. The only other items that might be of interest, is the voltage readings using a $20 multimeter. Such a device would be accurate enough to determine that, say, the 12V (yellow wires) are above 11V level. Things like hard drives won't spin up, unless the full voltage is present. The system also cannot start, or even beep, if Power_OK, a signal on the main ATX cable, is not in the right state. This is how the power supply announces "the buffet table is now open". Without Power_OK, the signal is part of the reset tree - the computer will remain with reset asserted, if Power_OK isn't actually indicating things are OK. Other onboard regulators, can also gate Power_OK. So if something like VCore had a status pin, and VCore was overloaded, that could prevent the system from coming out of RESET. The system can also be hobbled (no beeps), if the RESET button is crushed in the ON state. On some computers, the buttons are indeed that cheap, and they can be crushed like that. The button ends up "pushed in", and visually looks abnormal. The front buttons are a "floating" design, and the body of the switch is isolated from the two wires used by the switch. So what would be a good minimum config ? 1) Motherboard, CPU, CPU_cooler, ATX12V power, main 24 pin power, no RAM, no video card, no disks, remove other cards, connect SPKR, connect Power button cable, disconnect RESET button cable, disconnect front panel LEDs (if you're in the mood). The purpose of clearing off the PANEL header, is so you can see that just the minimum necessary electrical connections are in place. If that's too much work, just pull off the RESET cable. 2) Power up, listen for beeps. 3) Do diagnostics of power supply, if you have the time, patience and materials. Replace power supply, if you're made of money, and swapping stuff is your preferred test method. I keep one spare PSU (in my case, a nice Seasonic), for swap. Once you become a home repairman, you end up collecting some stuff for your junk rook, for future debugging exercises. HTH, Paul nothing snipped Dell computers have 4 lights in the back. I forget what they do. Do they do, in effect, some of what you're suggesting here? |
#11
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Computer quit
Dave Doe wrote:
In article , , Rich Hare says... My wife's computer quit on her. Shut it down properly one night and it refused to boot the next morning. No post, NADA. Motherboard is an ASUS M3N78. Opening it up and I can see a light on the motherboard, the fans are all working and I believe the hard drives are spinning, but there is no signal to the montior (or a second monitor that I tried). I would like the opinion of the group whether the problem is: Before you try anything serious, just try de-powering the motherboard - ie. pull the power cord out, for about 15 seconds. And then keep punching F8 or whatever it may be on the attempted boot up? |
#12
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Computer quit
Dave Doe wrote:
In article , , Rich Hare says... My wife's computer quit on her. Shut it down properly one night and it refused to boot the next morning. No post, NADA. Motherboard is an ASUS M3N78. Opening it up and I can see a light on the motherboard, the fans are all working and I believe the hard drives are spinning, but there is no signal to the montior (or a second monitor that I tried). I would like the opinion of the group whether the problem is: Before you try anything serious, just try de-powering the motherboard - ie. pull the power cord out, for about 15 seconds. A flat (zero volt) CMOS battery (CR2032 in socket) can prevent some computers from booting. None of my computers here, suffer from that. Using a multimeter on the 20VDC scale, you can clip the black lead onto an I/O connector screw (for ground), connect the red probe to the top surface of the disc-shaped battery, and determine whether it still reads 3.0V or not. The lowest acceptable voltage is 2.3V. It will go from 2.3V to zero volts, in about three weeks of being unplugged from the wall. So the battery knee, when no other power sources are present, is about three weeks long. Paul |
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Computer quit
Paul wrote:
Dave Doe wrote: In article , , Rich Hare says... My wife's computer quit on her. Shut it down properly one night and it refused to boot the next morning. No post, NADA. Motherboard is an ASUS M3N78. Opening it up and I can see a light on the motherboard, the fans are all working and I believe the hard drives are spinning, but there is no signal to the montior (or a second monitor that I tried). I would like the opinion of the group whether the problem is: Before you try anything serious, just try de-powering the motherboard - ie. pull the power cord out, for about 15 seconds. A flat (zero volt) CMOS battery (CR2032 in socket) can prevent some computers from booting. None of my computers here, suffer from that. Using a multimeter on the 20VDC scale, you can clip the black lead onto an I/O connector screw (for ground), connect the red probe to the top surface of the disc-shaped battery, and determine whether it still reads 3.0V or not. The lowest acceptable voltage is 2.3V. It will go from 2.3V to zero volts, in about three weeks of being unplugged from the wall. So the battery knee, when no other power sources are present, is about three weeks long. Paul I respect your posts and I'm curious. I've a W7 laptop with batteries that are 100% knackered and will only work on mains power. The CMOS battery is fine as it retains the date etc after the laptop has not been booted up for 6 months. |
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Mr Pounder Esquire wrote:
Paul wrote: Dave Doe wrote: In article , , Rich Hare says... My wife's computer quit on her. Shut it down properly one night and it refused to boot the next morning. No post, NADA. Motherboard is an ASUS M3N78. Opening it up and I can see a light on the motherboard, the fans are all working and I believe the hard drives are spinning, but there is no signal to the montior (or a second monitor that I tried). I would like the opinion of the group whether the problem is: Before you try anything serious, just try de-powering the motherboard - ie. pull the power cord out, for about 15 seconds. A flat (zero volt) CMOS battery (CR2032 in socket) can prevent some computers from booting. None of my computers here, suffer from that. Using a multimeter on the 20VDC scale, you can clip the black lead onto an I/O connector screw (for ground), connect the red probe to the top surface of the disc-shaped battery, and determine whether it still reads 3.0V or not. The lowest acceptable voltage is 2.3V. It will go from 2.3V to zero volts, in about three weeks of being unplugged from the wall. So the battery knee, when no other power sources are present, is about three weeks long. Paul I respect your posts and I'm curious. I've a W7 laptop with batteries that are 100% knackered and will only work on mains power. The CMOS battery is fine as it retains the date etc after the laptop has not been booted up for 6 months. There are actually two kinds of coin cells. The CR2032 are not rechargable. If you pull the main battery pack from a laptop, then there is no other power source, so time keeping and the 256 byte CMOS RAM are powered from the battery. Drawing 10uA, the battery lasts around three years in this condition. If the main battery pack is present, then the CR2032 does not need to be used, and will last for the shelf-life period of ten years. ******* The other kind of coin cell, is actually a rechargeable kind. And the circuit around it, has to be designed to accomodate that. Such cells don't have nearly the amp-hours, and can only maintain an RTC timeclock for a handful of days. If accompanied by a main battery pack of course, they remain fully charged. I don't really have a good idea how common those cells are in modern electronics. You certainly won't find them in desktop systems. But for laptops, where many times you cannot find or observe the coin cell, it's harder to know how many use that instead. And the prevalence of "dead" computers, when the CR2032 hits zero volts, isn't that common. But in terms of the fault tree analysis, it remains something to be considered. When you've run out of other excuses. Just as power cycling of the mains, is a perfectly valid test case for things like desktops. It covers a number of intangibles. Paul |
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