can not remove adware, help

Hi all,
I got DNSCatcher, E2give, Look2me, SurfSideKick and Shorty Adware. I tried
Counterspy and Microsoft Antispyware. They detected the spyware and removed.
After I reboot and scan again. The spyware still showing up. How do I
clean them?

Thank you.

the_mail_man wrote:

Hi all,
I got DNSCatcher, E2give, Look2me, SurfSideKick and Shorty Adware. I
tried
Counterspy and Microsoft Antispyware. They detected the spyware and
removed.
After I reboot and scan again. The spyware still showing up. How do
I
clean them?

Thank you.

Go through the following malware removal steps systematically. Do
everything with updated tools in Safe Mode. You will probably need to
run HijackThis. The website has links to various forums where you can
post your HJT log (not here, please).

http://www.elephantboycomputers.com/...moving_Malware

Malke
--
Elephant Boy Computers
www.elephantboycomputers.com
"Don't Panic!"
MS-MVP Windows - Shell/User

From: "the_mail_man"

| Hi all,
| I got DNSCatcher, E2give, Look2me, SurfSideKick and Shorty Adware. I tried
| Counterspy and Microsoft Antispyware. They detected the spyware and removed.
| After I reboot and scan again. The spyware still showing up. How do I
| clean them?
|
| Thank you.

Please download, install and update the following software...

Ad-aware SE v1.06
http://www.lavasoft.de/
http://www.lavasoftusa.com/

SpyBot Search and Destroy v1.4
http://security.kolla.de/

After the software is updated, I suggest scanning the system in Safe Mode.

I also suggest downloading, installing and updating BHODemon for any Browser Helper Objects
that may be on the PC.

BHODemon
http://www.definitivesolutions.com/bhodemon.htm


--
Dave
http://www.claymania.com/removal-trojan-adware.html
http://www.ik-cs.com/got-a-virus.htm

I do not recommend you to use Hi Jack This I haven't find people that HiJack
This has helped. personal opinion

Please,perform these malware removal instructions to remove the stuff:
Everything should be done without internet connection !


MALWARE REMOVAL INSTRUCTIONS :
Follow them carefully and step-by-step

1. Delete all the Internet Explorer's temporary stuff

Start - Settings- Control Panel - Internet Options

There ,on the General Tab you will see where you can delete
internet temporary files
cookies
history
Delete them all.


2. Delete all Temporary files

Windows XP users (all new versions)

The path is :
C:\Documents and Settings\USER\Local Settings\Temp
Delete all files from this folder
and also
C:\Windows\Temp

Windows 98 users (all old versions)
The path is :
C:\Windows\Temp


3. Run Disc Clean up

Start - Programs - Accessories - System Tools - Disc Cleanup

Make sure you have checked :
Downloaded program files
Temporary files
Recycle bin
Web Client/Publisher content


4. Remove any unwanted programs

Boot in Safe Mode (see how below)
Then ,in Safe Mode, Start - Settings – Control Panel – Add /Remove programs
See if you have any unknown /unwanted software
installed- toolbars and/or known spy programs.
Remove them with the REMOVE button.
Then restart with booting in Normal Mode .


5. Remove spywares ,adwares ,hijackers ,dialers and other junk

@ Download Spybot Search & Destroy and Ad-Aware SE Personal

http://www.lavasoftusa.com/software/adaware
and
http://www.safer-networking.org/microsoft.en.html

These programs are free of charge, they are compatiable to each other
and also recommended by Microsoft, so use them together.
Be sure to update them before running!!!
You can also scan in Safe Mode.

@ You may also try Microsoft Antispyware
http://www.microsoft.com/athome/secu...s/default.mspx

Although it's still in Beta ,MS Antispyware seems to be good.
It is only for users with genuie Windows-legal MS customers.
Please,read the help file before running it.Update it before scanning !


6. How to boot your computer in Safe Mode

Do this by repeatedly typing F8 while Windows is starting before
Windows logo appears.
Then you'll open the BIOS menu where you can choose to boot
the hard drive in SAFE MODE

(If you are XP user ,find more about Safe Mode
in Help and Support Center ; Start-Help and Suport)


7. Run a Firewall

Windows XP
has integrated firewall -
Internet Connection Firewall (ICF) for SP1 and
Windows Firewall (WF) for SP2

Windows versions different from XP
They do not have integrated firewall ,they have to use software firewall.
(Non-XP users can get free software firewall
from here
http://www.microsoft.com/athome/secu...s/default.mspx)

!!! Use only 1 firewall !!!


8. Windows Updates
Download all the security updates - Critical updates with Express install.
Start - Windows Updates
or
http://windowsupdate.microsoft.com


9. Scan all your system with antivirus software

Update the program and its definitions !
You should use current version of your av software.
Before scanning make sure all the security settings are turned ON.
You’d rather scan in Safe Mode,too.


9.1 Also scan with http://www.microsoft.com/malwareremove
Microsoft Windows Malware Removal Tool


10. System Restore (for XP and ME only)

If you are running Windows ME or XP , you have to
disable/enable System Restore
AFTER the system is clean of all kind of malware because malware will be
in Restore Points.

Right click on My Computer-Properties-System Restore
Check Turn off system restore.Click OK

Restart the computer.
Make sure the PC is clean of malware !!!

Then again Right click on My computer-Properties-System Restore
Uncheck Turn off system restore ,so you'll have your Restore function ON.


11. For better performance ,it is advisable to check your hard drives for
errors
Open My computer .
Then right click on the hard drive you want to check - Properties - Tools
In the error-checking area ,click "Check now" to start the process.

--- Useful pages ---

http://www.microsoft.com/athome/secu...s/default.mspx
different kinds of free or trial security software.

http://www.pandasoftware.com/about/r...ldren_internet
Because of the campaign "Children and the Internet"
Panda Software offers 90 day free trial version of one of the best security
software
Panda Platininum Internet Security 2005

http://www.pandasoftware.com/protected/tips.htm
useful tips for protecting computers

http://www.pandasoftware.com/product..._principal.htm
Panda Software free Active Scan,where you can check your
PC for ALL TYPES of security threats and clean viruses and worms

http://housecall.trendmicro.com
Trend-Micro free online scanner HouseCall where you can scan for
Viruses and Spywares and clean them. CWShredder is also available here

http://www.kaspersky.com/virusscanner
Kaspersky free online scanner
and checker for suspicious files.If you have issues with suspicious
file,here is the right place!

http://www.f-prot.com/virusinfo/submission_form.html
Send F-prot AV suspicious files for fast analyze and and it is all for FREE

http://www.microsoft.com/malwareremove
Microsoft Windows Malware Removal Tool

http://support.microsoft.com
Free Microsoft support and suggestions (for genuie clients)




Now ,when you have cleaned your computer,you need to think about your
security!
Microsoft
suggests 3 + 1 general steps how to protect
your PC and the infomation stored on it,
your privacy and your family
1.Use an internet firewall
2.Enable Automatic Updates for your PC
3.Use an antivirus software
4.Use antispyware software

Goto http://www.microsoft.com/athome/security and learn more
Check the Security Essentials for your OS and also have a look at all
sections!




Panda_man
"Let's beat malware black and blue"
"No new epidemic of all kind of malware - Panda TruPrevent"