NetDiag 220520

To microsoft.public.windowsxp.basics

Thank you for the advice you gave me. Please answer another question. Should
I call "Dell Support" or " MS TechNet" to guide me through this so I can get
rid of that icon on my desktop. I don't feel competent myself. I change that
I know I'm not.

Thank you again
Robbie

Robbie Robinson wrote:

To microsoft.public.windowsxp.basics

Thank you for the advice you gave me. Please answer another question.
Should I call "Dell Support" or " MS TechNet" to guide me through
this so I can get rid of that icon on my desktop. I don't feel
competent myself. I change that I know I'm not.


Assuming that you are talking about a shortcut icon on your desktop (if it
has a curved arrow in its lower left corner, it's a shortcut), you don't
need to call anyone to get rid of it. I'm sure you're competent to do it.
It's extremely easy: just single-click on it, and press the delete key.

--
Ken Blake - Microsoft MVP Windows: Shell/User
Please reply to the newsgroup

It is not a shortcut. It popped up the following morning after I did a
Detect and Repair in Word and then ended up doing a System Restore when the
Detect and Repair was unsuccessful. The System Restore took care of the
problem with Word. If you still say I should just get rid of the icon I will
but I really think it needs a diagnostic test. I am having problems that I'm
sure you don't want to here.
Thanks again
Robbie
PS. You're only stupid if you don't ask questions. Right?


"Ken Blake, MVP" wrote in message
...
Robbie Robinson wrote:

To microsoft.public.windowsxp.basics

Thank you for the advice you gave me. Please answer another question.
Should I call "Dell Support" or " MS TechNet" to guide me through
this so I can get rid of that icon on my desktop. I don't feel
competent myself. I change that I know I'm not.


Assuming that you are talking about a shortcut icon on your desktop (if it
has a curved arrow in its lower left corner, it's a shortcut), you don't
need to call anyone to get rid of it. I'm sure you're competent to do it.
It's extremely easy: just single-click on it, and press the delete key.

--
Ken Blake - Microsoft MVP Windows: Shell/User
Please reply to the newsgroup

Robbie Robinson wrote:

It is not a shortcut. It popped up the following morning after I did a
Detect and Repair in Word and then ended up doing a System Restore
when the Detect and Repair was unsuccessful. The System Restore took
care of the problem with Word.


If it'd not a shortcut, you can still delete it the way I stated, but that
deletes the application, and makes it harder to get back if you change your
mind. Besides the best way to remove an application is from Add/Remove
Programs; just deleting it usually leaves left=over opieces of it.


If you still say I should just get rid
of the icon I will


No, I don't say you *should* get rid of it. I'm not familiar with NetDiag
220520 and have no opinions about it one way or another. What is it? How did
it get there?

--
Ken Blake - Microsoft MVP Windows: Shell/User
Please reply to the newsgroup



but I really think it needs a diagnostic test. I
am having problems that I'm sure you don't want to here.
Thanks again
Robbie
PS. You're only stupid if you don't ask questions. Right?


"Ken Blake, MVP" wrote in message
...
Robbie Robinson wrote:

To microsoft.public.windowsxp.basics

Thank you for the advice you gave me. Please answer another
question. Should I call "Dell Support" or " MS TechNet" to guide me
through this so I can get rid of that icon on my desktop. I don't
feel competent myself. I change that I know I'm not.


Assuming that you are talking about a shortcut icon on your desktop
(if it has a curved arrow in its lower left corner, it's a
shortcut), you don't need to call anyone to get rid of it. I'm sure
you're competent to do it. It's extremely easy: just single-click on
it, and press the delete key. --
Ken Blake - Microsoft MVP Windows: Shell/User
Please reply to the newsgroup

I found it!!!! It is a document from NetDiag. It says under "Network
Adapters".....Network Adapter......[00000001] Intel(R) PRO/100 VE Network
Connection----FAILED.......under "Internet Service" it says.......Default
OE Mail...mail.charter.net. / mail.charter.net----FAILED...
Default OE News-----Not Configured......Internet Explorer Web Proxy-----Not
Configured.
I'm hoping to be steered in the right direction to fix these.
Thank you
Robbie


"Ken Blake, MVP" wrote in message
...
Robbie Robinson wrote:

It is not a shortcut. It popped up the following morning after I did a
Detect and Repair in Word and then ended up doing a System Restore
when the Detect and Repair was unsuccessful. The System Restore took
care of the problem with Word.


If it'd not a shortcut, you can still delete it the way I stated, but that
deletes the application, and makes it harder to get back if you change
your mind. Besides the best way to remove an application is from
Add/Remove Programs; just deleting it usually leaves left=over opieces of
it.


If you still say I should just get rid
of the icon I will


No, I don't say you *should* get rid of it. I'm not familiar with NetDiag
220520 and have no opinions about it one way or another. What is it? How
did it get there?

--
Ken Blake - Microsoft MVP Windows: Shell/User
Please reply to the newsgroup



but I really think it needs a diagnostic test. I
am having problems that I'm sure you don't want to here.
Thanks again
Robbie
PS. You're only stupid if you don't ask questions. Right?


"Ken Blake, MVP" wrote in message
...
Robbie Robinson wrote:

To microsoft.public.windowsxp.basics

Thank you for the advice you gave me. Please answer another
question. Should I call "Dell Support" or " MS TechNet" to guide me
through this so I can get rid of that icon on my desktop. I don't
feel competent myself. I change that I know I'm not.


Assuming that you are talking about a shortcut icon on your desktop
(if it has a curved arrow in its lower left corner, it's a
shortcut), you don't need to call anyone to get rid of it. I'm sure
you're competent to do it. It's extremely easy: just single-click on
it, and press the delete key. --
Ken Blake - Microsoft MVP Windows: Shell/User
Please reply to the newsgroup

Robbie Robinson wrote:

I found it!!!! It is a document from NetDiag. It says under "Network
Adapters".....Network Adapter......[00000001] Intel(R) PRO/100 VE
Network Connection----FAILED.......under "Internet Service" it
says.......Default OE Mail...mail.charter.net. /
mail.charter.net----FAILED... Default OE News-----Not
Configured......Internet Explorer Web
Proxy-----Not Configured.
I'm hoping to be steered in the right direction to fix these.
Thank you


OK, glad you found it. I misunderstood and thought you were talking about
some third-party application called NetDiag 220520.

--
Ken Blake - Microsoft MVP Windows: Shell/User
Please reply to the newsgroup



"Ken Blake, MVP" wrote in message
...
Robbie Robinson wrote:

It is not a shortcut. It popped up the following morning after I
did a Detect and Repair in Word and then ended up doing a System
Restore when the Detect and Repair was unsuccessful. The System
Restore took care of the problem with Word.


If it'd not a shortcut, you can still delete it the way I stated,
but that deletes the application, and makes it harder to get back if
you change your mind. Besides the best way to remove an application
is from Add/Remove Programs; just deleting it usually leaves
left=over opieces of it.


If you still say I should just get rid
of the icon I will


No, I don't say you *should* get rid of it. I'm not familiar with
NetDiag 220520 and have no opinions about it one way or another.
What is it? How did it get there?

--
Ken Blake - Microsoft MVP Windows: Shell/User
Please reply to the newsgroup



but I really think it needs a diagnostic test. I
am having problems that I'm sure you don't want to here.
Thanks again
Robbie
PS. You're only stupid if you don't ask questions. Right?


"Ken Blake, MVP" wrote in message
...
Robbie Robinson wrote:

To microsoft.public.windowsxp.basics

Thank you for the advice you gave me. Please answer another
question. Should I call "Dell Support" or " MS TechNet" to guide
me through this so I can get rid of that icon on my desktop. I
don't feel competent myself. I change that I know I'm not.


Assuming that you are talking about a shortcut icon on your desktop
(if it has a curved arrow in its lower left corner, it's a
shortcut), you don't need to call anyone to get rid of it. I'm sure
you're competent to do it. It's extremely easy: just single-click
on it, and press the delete key. --
Ken Blake - Microsoft MVP Windows: Shell/User
Please reply to the newsgroup