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DVD writer in XP
I have a HP pavilion with a dvd writer/cd writer combo. This device has
previously (for 2 years) worked OK.. lately, although the drive works OK as a CD in both read and write, I am unable to write to a DVD...read is OK. Message I get when attempting to write a erase a DVD through the "wizard" is "unable to complete process" . I also have Intervideo Win DVD creator and attempting to format / write to either a new or used DVD+R i get "Unable to show Disc Manager because there is no DVD rewritable drive found in this system" I have checked Device Manager in windows system and the DVD writer is there and "working properly". Anyone out there had a similar problem or have a solution? Thanks |
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#2
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DVD writer in XP
Garfield wrote:
I have a HP pavilion with a dvd writer/cd writer combo. This device has previously (for 2 years) worked OK.. lately, although the drive works OK as a CD in both read and write, I am unable to write to a DVD...read is OK. Message I get when attempting to write a erase a DVD through the "wizard" is "unable to complete process" . I also have Intervideo Win DVD creator and attempting to format / write to either a new or used DVD+R i get "Unable to show Disc Manager because there is no DVD rewritable drive found in this system" I have checked Device Manager in windows system and the DVD writer is there and "working properly". Combo drives have two lasers - one for cd's and one for dvd's. Apparently your dvd one has died. You can try a drive cleaner, but probably you should just replace the drive. Malke -- Elephant Boy Computers www.elephantboycomputers.com "Don't Panic!" MS-MVP Windows - Shell/User |
#3
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DVD writer in XP
For exactly $31 dollars (free shipping), you can replace your dead drive
with a new drive that's (likely) 4 times faster. This unit also features LightScribe technology. I've ordered from this company numerous times. http://www.newegg.com/Product/Produc...82E16827151118 -- ------------------------------ Donny Broome www.broomeman.com/tech ------------------------------ "Garfield" wrote in message ... I have a HP pavilion with a dvd writer/cd writer combo. This device has previously (for 2 years) worked OK.. lately, although the drive works OK as a CD in both read and write, I am unable to write to a DVD...read is OK. Message I get when attempting to write a erase a DVD through the "wizard" is "unable to complete process" . I also have Intervideo Win DVD creator and attempting to format / write to either a new or used DVD+R i get "Unable to show Disc Manager because there is no DVD rewritable drive found in this system" I have checked Device Manager in windows system and the DVD writer is there and "working properly". Anyone out there had a similar problem or have a solution? Thanks |
#4
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DVD writer in XP
appears the dvd writer on the drive is bad, this is not uncommon.
"Garfield" wrote in message ... I have a HP pavilion with a dvd writer/cd writer combo. This device has previously (for 2 years) worked OK.. lately, although the drive works OK as a CD in both read and write, I am unable to write to a DVD...read is OK. Message I get when attempting to write a erase a DVD through the "wizard" is "unable to complete process" . I also have Intervideo Win DVD creator and attempting to format / write to either a new or used DVD+R i get "Unable to show Disc Manager because there is no DVD rewritable drive found in this system" I have checked Device Manager in windows system and the DVD writer is there and "working properly". Anyone out there had a similar problem or have a solution? Thanks |
#5
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DVD writer in XP
Malke,
Would agree with you except for the fact that using PC doctor, the DVD write section of the test works fine.. it is just the XP and Intervideo programs that don't work?? Garfield "Malke" wrote: Garfield wrote: I have a HP pavilion with a dvd writer/cd writer combo. This device has previously (for 2 years) worked OK.. lately, although the drive works OK as a CD in both read and write, I am unable to write to a DVD...read is OK. Message I get when attempting to write a erase a DVD through the "wizard" is "unable to complete process" . I also have Intervideo Win DVD creator and attempting to format / write to either a new or used DVD+R i get "Unable to show Disc Manager because there is no DVD rewritable drive found in this system" I have checked Device Manager in windows system and the DVD writer is there and "working properly". Combo drives have two lasers - one for cd's and one for dvd's. Apparently your dvd one has died. You can try a drive cleaner, but probably you should just replace the drive. Malke -- Elephant Boy Computers www.elephantboycomputers.com "Don't Panic!" MS-MVP Windows - Shell/User |
#6
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DVD writer in XP
Garfield wrote:
Malke, Would agree with you except for the fact that using PC doctor, the DVD write section of the test works fine.. it is just the XP and Intervideo programs that don't work?? Does the drive burn from PC Doctor? If you aren't actually burning a DVD from PC Doctor (I don't have that program on any of my Windows machines) but PC Doctor is only reporting that the drive is fine, that is not a good test. The only useful test in your case is if the DVD drive will burn DVD's from various programs. If it won't, then the DVD laser is dirty or has failed, probably the latter. Malke -- Elephant Boy Computers www.elephantboycomputers.com "Don't Panic!" MS-MVP Windows - Shell/User |
#7
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DVD writer in XP
From what I understand, PC doctor actually reads and writes to both CD and
DVD sections... I contacted HP support and they recommended the PC doctor test to exclude hardware as the problem. I also noted that My Computer does not have the "format" capability when looking at a DVD-RW or CD-RW... I guess the next thing is to use a known good burn program (does anyone know a good freeware/shareware program??) and see if it will operate. Thanks for your help "Malke" wrote: Garfield wrote: Malke, Would agree with you except for the fact that using PC doctor, the DVD write section of the test works fine.. it is just the XP and Intervideo programs that don't work?? Does the drive burn from PC Doctor? If you aren't actually burning a DVD from PC Doctor (I don't have that program on any of my Windows machines) but PC Doctor is only reporting that the drive is fine, that is not a good test. The only useful test in your case is if the DVD drive will burn DVD's from various programs. If it won't, then the DVD laser is dirty or has failed, probably the latter. Malke -- Elephant Boy Computers www.elephantboycomputers.com "Don't Panic!" MS-MVP Windows - Shell/User |
#8
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DVD writer in XP
Garfield wrote:
From what I understand, PC doctor actually reads and writes to both CD and DVD sections... I contacted HP support and they recommended the PC doctor test to exclude hardware as the problem. I also noted that My Computer does not have the "format" capability when looking at a DVD-RW or CD-RW... I guess the next thing is to use a known good burn program (does anyone know a good freeware/shareware program??) and see if it will operate. http://www.cdburnerxp.se/ - CDBurnerXP Pro (free) Another good way to determine if the issue is hardware or Windows (software) is to boot with Knoppix, a Linux distro that runs from cd. In your case, you'll need to have two optical drives in the computer because you'll want to boot with Knoppix in the non-burner drive and burn a dvd with K3b (a Linux burning program) in the drive to be tested. http://www.knoppix.net Alternately, you could pull the drive and put it in another machine and test it. If it fails there, then you know the drive is bad. Malke -- Elephant Boy Computers www.elephantboycomputers.com "Don't Panic!" MS-MVP Windows - Shell/User |
#9
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DVD writer in XP
Malke,
Downloaded and used CDBurnerXP Pro and all worked OK. I also went to the Ansoft site and downloaded the latest PhotoSlideshow software and it all works. I am assuming that there is a driver gone missing in XP that does not allow it to recognise the drive as a DVD burner.. probably a bit too advancerd for me to find. Thanks for your help..have a good one. "Malke" wrote: Garfield wrote: From what I understand, PC doctor actually reads and writes to both CD and DVD sections... I contacted HP support and they recommended the PC doctor test to exclude hardware as the problem. I also noted that My Computer does not have the "format" capability when looking at a DVD-RW or CD-RW... I guess the next thing is to use a known good burn program (does anyone know a good freeware/shareware program??) and see if it will operate. http://www.cdburnerxp.se/ - CDBurnerXP Pro (free) Another good way to determine if the issue is hardware or Windows (software) is to boot with Knoppix, a Linux distro that runs from cd. In your case, you'll need to have two optical drives in the computer because you'll want to boot with Knoppix in the non-burner drive and burn a dvd with K3b (a Linux burning program) in the drive to be tested. http://www.knoppix.net Alternately, you could pull the drive and put it in another machine and test it. If it fails there, then you know the drive is bad. Malke -- Elephant Boy Computers www.elephantboycomputers.com "Don't Panic!" MS-MVP Windows - Shell/User |
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