Sonic DLA Now Fixed?

Hmmmmmmm...

Sonic DLA does NOT work in Vista?

DSH

"Hubert" wrote in message
...

Before purchasing a new Dell Vista equipped system I wonder whether any
readers here have purchased a system in the last 6 days and did NOT have
the
incompatibility problem? Maybe people without this problem do not read
this
post?
Well, I am trying.
Thanks,
Hubert.

If not, you should perhaps spend less time here and more time on Sonic's
site flaming their products.

Dale

"D. Spencer Hines" wrote in message
...
Hmmmmmmm...

Sonic DLA does NOT work in Vista?

DSH

"Hubert" wrote in message
...

Before purchasing a new Dell Vista equipped system I wonder whether any
readers here have purchased a system in the last 6 days and did NOT have
the
incompatibility problem? Maybe people without this problem do not read
this
post?
Well, I am trying.
Thanks,
Hubert.

This sounds as if it's from someone who worked on Vista -- and is chagrined.

DSH

"Dale" wrote in message
...

If not, you should perhaps spend less time here and more time on Sonic's
site flaming their products.

Dale

"D. Spencer Hines" wrote in message
...

Hmmmmmmm...

Sonic DLA does NOT work in Vista?

DSH

"Hubert" wrote in message
...

Before purchasing a new Dell Vista equipped system I wonder whether any
readers here have purchased a system in the last 6 days and did NOT have
the
incompatibility problem? Maybe people without this problem do not read
this
post?
Well, I am trying.
Thanks,
Hubert.

Sonic has assimilated Roxio; Sonic's name appears in Roxio products since
the merger, at times.

The DLA issue has been a big mess, as there was no problem until Microsoft
issued a day 0 "fix" that made about 20? programs more compatible with
Vista - and yet marked the DLA driver Roxio (written by Sonic) as a "bad
driver." For many it causes non-stop "bad driver" error messages, and they
keep coming back. I don't know if this driver is used by anyone other than
Easy Media Creator 9, but it seems particularly difficult to get rid of. I
just installed the program and didn't see the message, though - I deselected
via custom install a lot of items in Easy Whatever that I don't use, and
BEFORE rebooting got rid of drag to disc - I think this is where the driver
gets installed. Fingers and toes crossed, this install won't be
problematical because I did remove drag-to-disc before rebooting after
install. Seems Roxio doesn't think much of MS doing a day 0 poatch (1/31)
that broke their program that DID work before the patch. There is also an
MSKB article that shows steps to remove the patch from MS, for now.

You can read up on this on the Roxio message boards, look for support for
Easy Media Creator 9 - it was supposed to be Vista compliant. Now they are
going to evidently take their customer's good nature for granted and take
until April to release 9.1, at least that's what I saw in the support board
at roxio.com.

If your Dell came with Roxio burning software, by all means call Dell. I
believe they have a file that will banish this troublesome driver for you.

Roxio takes the stance that it's a "harmless" driver warning, however it
caused MSMAIL on my machine to stay resident in memory after being closed
(and so it wouldn't reopen unless the machine was rebooted). It also caused
Forte Agent Newsreader (no, don't use it often) to download everything at a
crawl - even just headers were slow. Removed all of Easy Whatever 9 and
both programs behaved normally.

From all I've read of this, Dell has the answer for when you're already
getting the message in the form of a file (15 megs, don't know why so big)
that uninstalls the bad driver and other programs that were dependent on it
(like drag to disk).

I don't have a Dell, but if you can't find this, at least check in the
message forums at roxio - the patch has been mentioned and the URL given.
It is likely Dell has Roxio s/w installed (and if Roxio is installed, then
Sonic is as well).

Not many definitive answers around here about ANYTHING, frustrating, when
you're having problems. Calling MS support has only resulted in 4 1/2 hours
on the phone, most of them spent on hold; and their "bottom line" was to get
rid of this driver or the whole program, or whatever, but it was NOT A
MICROSOFT PROBLEM. Makes me feel like recommending Vista to all my friends
(not). I hate to admit they (MS) were right, but removing Easy Media
Creator 9 put my computer back to perfect working condition.

I ran out of room for my last good XP image and had to erase it, else I'd be
going back to it for awhile. I thought this time would be different; with
the long lead times for Vista I thought s/w houses would have their stuff in
order THIS TIME (never has happened before, but I thought maybe THIS TIME).
I was wrong. I'm also waiting on Hewlitt Packard to release it's
comprehensive s/w package that goes along with my 7210 all-in-one printer.
I wonder how long it will be...


Bill Halvorsen




"D. Spencer Hines" wrote in message
...
This sounds as if it's from someone who worked on Vista -- and is
chagrined.

DSH

"Dale" wrote in message
...

If not, you should perhaps spend less time here and more time on Sonic's
site flaming their products.

Dale

"D. Spencer Hines" wrote in message
...

Hmmmmmmm...

Sonic DLA does NOT work in Vista?

DSH

"Hubert" wrote in message
...

Before purchasing a new Dell Vista equipped system I wonder whether any
readers here have purchased a system in the last 6 days and did NOT
have the
incompatibility problem? Maybe people without this problem do not read
this
post?
Well, I am trying.
Thanks,
Hubert.

VERY fine post.

Yes, I have a Dell XPS system, AM using Sonic drag to disc -- and I use it
often.

Well, no "upgrade" to Vista for ME for a while.

Thank you very much for your post.

Day 0 "fix"...

That's appalling.

DSH

"Non-entity" wrote in message
...

Sonic has assimilated Roxio; Sonic's name appears in Roxio products since
the merger, at times.

The DLA issue has been a big mess, as there was no problem until Microsoft
issued a day 0 "fix" that made about 20? programs more compatible with
Vista - and yet marked the DLA driver Roxio (written by Sonic) as a "bad
driver." For many it causes non-stop "bad driver" error messages, and
they keep coming back. I don't know if this driver is used by anyone
other than Easy Media Creator 9, but it seems particularly difficult to
get rid of. I just installed the program and didn't see the message,
though - I deselected via custom install a lot of items in Easy Whatever
that I don't use, and BEFORE rebooting got rid of drag to disc - I think
this is where the driver gets installed. Fingers and toes crossed, this
install won't be problematical because I did remove drag-to-disc before
rebooting after install. Seems Roxio doesn't think much of MS doing a day
0 poatch (1/31) that broke their program that DID work before the patch.
There is also an MSKB article that shows steps to remove the patch from
MS, for now.

You can read up on this on the Roxio message boards, look for support for
Easy Media Creator 9 - it was supposed to be Vista compliant. Now they
are going to evidently take their customer's good nature for granted and
take until April to release 9.1, at least that's what I saw in the support
board at roxio.com.

If your Dell came with Roxio burning software, by all means call Dell. I
believe they have a file that will banish this troublesome driver for you.

Roxio takes the stance that it's a "harmless" driver warning, however it
caused MSMAIL on my machine to stay resident in memory after being closed
(and so it wouldn't reopen unless the machine was rebooted). It also
caused Forte Agent Newsreader (no, don't use it often) to download
everything at a crawl - even just headers were slow. Removed all of Easy
Whatever 9 and both programs behaved normally.

From all I've read of this, Dell has the answer for when you're already
getting the message in the form of a file (15 megs, don't know why so big)
that uninstalls the bad driver and other programs that were dependent on
it (like drag to disk).

I don't have a Dell, but if you can't find this, at least check in the
message forums at roxio - the patch has been mentioned and the URL given.
It is likely Dell has Roxio s/w installed (and if Roxio is installed, then
Sonic is as well).

Not many definitive answers around here about ANYTHING, frustrating, when
you're having problems. Calling MS support has only resulted in 4 1/2
hours on the phone, most of them spent on hold; and their "bottom line"
was to get rid of this driver or the whole program, or whatever, but it
was NOT A MICROSOFT PROBLEM. Makes me feel like recommending Vista to all
my friends (not). I hate to admit they (MS) were right, but removing Easy
Media Creator 9 put my computer back to perfect working condition.

I ran out of room for my last good XP image and had to erase it, else I'd
be going back to it for awhile. I thought this time would be different;
with the long lead times for Vista I thought s/w houses would have their
stuff in order THIS TIME (never has happened before, but I thought maybe
THIS TIME). I was wrong. I'm also waiting on Hewlitt Packard to release
it's comprehensive s/w package that goes along with my 7210 all-in-one
printer. I wonder how long it will be...


Bill Halvorsen

"D. Spencer Hines" wrote in message
...

This sounds as if it's from someone who worked on Vista -- and is
chagrined.

DSH

"Dale" wrote in message
...

If not, you should perhaps spend less time here and more time on Sonic's
site flaming their products.

Dale

"D. Spencer Hines" wrote in message
...

Hmmmmmmm...

Sonic DLA does NOT work in Vista?

DSH

"Hubert" wrote in message
...

Before purchasing a new Dell Vista equipped system I wonder whether
any
readers here have purchased a system in the last 6 days and did NOT
have the
incompatibility problem? Maybe people without this problem do not read
this
post?
Well, I am trying.
Thanks,
Hubert.

There is a Roxio fix (link) posted on this forum and it works. I did this
update and it works on my Dell. You'll have to search for it. I can now
restart my computer without closing that error message 7 times. 14 clicks.

Thank you so much for the informative post, Bill, I have the notice from
Dell and also the one from Roxio. My feeling is that it is up to Dell to
configure the preinstalled items in such a way thet there is NO conflict. I
expect my brand new system to work without me, a customers, resolving an
error. Should not Dell have checked their final hard drive image before
sending them out to customers? As to whose fault it is, I could not care
less. I thought that by now Dell would have changed their configuration so
that this persistent error does not happen, that was the reason for my post.
Errors do happen, I worked in computer programming since the early 50's until
I retired, and I have seen (and made) a fair share. Well, maybe someone with
a new system will tell us that this error is no longer appearing. Thanks
again for the detailed post, Bill.
Hubert.

"Non-entity" wrote:

Sonic has assimilated Roxio; Sonic's name appears in Roxio products since
the merger, at times.

The DLA issue has been a big mess, as there was no problem until Microsoft
issued a day 0 "fix" that made about 20? programs more compatible with
Vista - and yet marked the DLA driver Roxio (written by Sonic) as a "bad
driver." For many it causes non-stop "bad driver" error messages, and they
keep coming back. I don't know if this driver is used by anyone other than
Easy Media Creator 9, but it seems particularly difficult to get rid of. I
just installed the program and didn't see the message, though - I deselected
via custom install a lot of items in Easy Whatever that I don't use, and
BEFORE rebooting got rid of drag to disc - I think this is where the driver
gets installed. Fingers and toes crossed, this install won't be
problematical because I did remove drag-to-disc before rebooting after
install. Seems Roxio doesn't think much of MS doing a day 0 poatch (1/31)
that broke their program that DID work before the patch. There is also an
MSKB article that shows steps to remove the patch from MS, for now.

You can read up on this on the Roxio message boards, look for support for
Easy Media Creator 9 - it was supposed to be Vista compliant. Now they are
going to evidently take their customer's good nature for granted and take
until April to release 9.1, at least that's what I saw in the support board
at roxio.com.

If your Dell came with Roxio burning software, by all means call Dell. I
believe they have a file that will banish this troublesome driver for you.

Roxio takes the stance that it's a "harmless" driver warning, however it
caused MSMAIL on my machine to stay resident in memory after being closed
(and so it wouldn't reopen unless the machine was rebooted). It also caused
Forte Agent Newsreader (no, don't use it often) to download everything at a
crawl - even just headers were slow. Removed all of Easy Whatever 9 and
both programs behaved normally.

From all I've read of this, Dell has the answer for when you're already
getting the message in the form of a file (15 megs, don't know why so big)
that uninstalls the bad driver and other programs that were dependent on it
(like drag to disk).

I don't have a Dell, but if you can't find this, at least check in the
message forums at roxio - the patch has been mentioned and the URL given.
It is likely Dell has Roxio s/w installed (and if Roxio is installed, then
Sonic is as well).

Not many definitive answers around here about ANYTHING, frustrating, when
you're having problems. Calling MS support has only resulted in 4 1/2 hours
on the phone, most of them spent on hold; and their "bottom line" was to get
rid of this driver or the whole program, or whatever, but it was NOT A
MICROSOFT PROBLEM. Makes me feel like recommending Vista to all my friends
(not). I hate to admit they (MS) were right, but removing Easy Media
Creator 9 put my computer back to perfect working condition.

I ran out of room for my last good XP image and had to erase it, else I'd be
going back to it for awhile. I thought this time would be different; with
the long lead times for Vista I thought s/w houses would have their stuff in
order THIS TIME (never has happened before, but I thought maybe THIS TIME).
I was wrong. I'm also waiting on Hewlitt Packard to release it's
comprehensive s/w package that goes along with my 7210 all-in-one printer.
I wonder how long it will be...


Bill Halvorsen




"D. Spencer Hines" wrote in message
...
This sounds as if it's from someone who worked on Vista -- and is
chagrined.

DSH

"Dale" wrote in message
...

If not, you should perhaps spend less time here and more time on Sonic's
site flaming their products.

Dale

"D. Spencer Hines" wrote in message
...

Hmmmmmmm...

Sonic DLA does NOT work in Vista?

DSH

"Hubert" wrote in message
...

Before purchasing a new Dell Vista equipped system I wonder whether any
readers here have purchased a system in the last 6 days and did NOT
have the
incompatibility problem? Maybe people without this problem do not read
this
post?
Well, I am trying.
Thanks,
Hubert.

How did you receive the notices from Dell and Roxio?

I have a Dell with Sonic DLA installed and did not receive any notices.

DSH

"Hubert" wrote in message
...

Thank you so much for the informative post, Bill, I have the notice from
Dell and also the one from Roxio. My feeling is that it is up to Dell to
configure the preinstalled items in such a way thet there is NO conflict.
I
expect my brand new system to work without me, a customers, resolving an
error. Should not Dell have checked their final hard drive image before
sending them out to customers? As to whose fault it is, I could not care
less. I thought that by now Dell would have changed their configuration so
that this persistent error does not happen, that was the reason for my
post.
Errors do happen, I worked in computer programming since the early 50's
until
I retired, and I have seen (and made) a fair share. Well, maybe someone
with
a new system will tell us that this error is no longer appearing. Thanks
again for the detailed post, Bill.

Hubert.

Apparently, Sonic, like Apple, didn't get the memo that Microsoft was
developing a new OS.

Dale

"Non-entity" wrote in message
...
Sonic has assimilated Roxio; Sonic's name appears in Roxio products since
the merger, at times.

The DLA issue has been a big mess, as there was no problem until Microsoft
issued a day 0 "fix" that made about 20? programs more compatible with
Vista - and yet marked the DLA driver Roxio (written by Sonic) as a "bad
driver." For many it causes non-stop "bad driver" error messages, and
they keep coming back. I don't know if this driver is used by anyone
other than Easy Media Creator 9, but it seems particularly difficult to
get rid of. I just installed the program and didn't see the message,
though - I deselected via custom install a lot of items in Easy Whatever
that I don't use, and BEFORE rebooting got rid of drag to disc - I think
this is where the driver gets installed. Fingers and toes crossed, this
install won't be problematical because I did remove drag-to-disc before
rebooting after install. Seems Roxio doesn't think much of MS doing a day
0 poatch (1/31) that broke their program that DID work before the patch.
There is also an MSKB article that shows steps to remove the patch from
MS, for now.

You can read up on this on the Roxio message boards, look for support for
Easy Media Creator 9 - it was supposed to be Vista compliant. Now they
are going to evidently take their customer's good nature for granted and
take until April to release 9.1, at least that's what I saw in the support
board at roxio.com.

If your Dell came with Roxio burning software, by all means call Dell. I
believe they have a file that will banish this troublesome driver for you.

Roxio takes the stance that it's a "harmless" driver warning, however it
caused MSMAIL on my machine to stay resident in memory after being closed
(and so it wouldn't reopen unless the machine was rebooted). It also
caused Forte Agent Newsreader (no, don't use it often) to download
everything at a crawl - even just headers were slow. Removed all of Easy
Whatever 9 and both programs behaved normally.

From all I've read of this, Dell has the answer for when you're already
getting the message in the form of a file (15 megs, don't know why so big)
that uninstalls the bad driver and other programs that were dependent on
it (like drag to disk).

I don't have a Dell, but if you can't find this, at least check in the
message forums at roxio - the patch has been mentioned and the URL given.
It is likely Dell has Roxio s/w installed (and if Roxio is installed, then
Sonic is as well).

Not many definitive answers around here about ANYTHING, frustrating, when
you're having problems. Calling MS support has only resulted in 4 1/2
hours on the phone, most of them spent on hold; and their "bottom line"
was to get rid of this driver or the whole program, or whatever, but it
was NOT A MICROSOFT PROBLEM. Makes me feel like recommending Vista to all
my friends (not). I hate to admit they (MS) were right, but removing Easy
Media Creator 9 put my computer back to perfect working condition.

I ran out of room for my last good XP image and had to erase it, else I'd
be going back to it for awhile. I thought this time would be different;
with the long lead times for Vista I thought s/w houses would have their
stuff in order THIS TIME (never has happened before, but I thought maybe
THIS TIME). I was wrong. I'm also waiting on Hewlitt Packard to release
it's comprehensive s/w package that goes along with my 7210 all-in-one
printer. I wonder how long it will be...


Bill Halvorsen




"D. Spencer Hines" wrote in message
...
This sounds as if it's from someone who worked on Vista -- and is
chagrined.

DSH

"Dale" wrote in message
...

If not, you should perhaps spend less time here and more time on Sonic's
site flaming their products.

Dale

"D. Spencer Hines" wrote in message
...

Hmmmmmmm...

Sonic DLA does NOT work in Vista?

DSH

"Hubert" wrote in message
...

Before purchasing a new Dell Vista equipped system I wonder whether
any
readers here have purchased a system in the last 6 days and did NOT
have the
incompatibility problem? Maybe people without this problem do not read
this
post?
Well, I am trying.
Thanks,
Hubert.

The whole signed driver thing for the audio and CD thing is, as I understand
it, all part of the DRM features in Vista. DRM sucks. But Sonic knew it
was coming. The problem with Sonic incompatibility is Sonic's fault, not
Microsoft's.

Dale

"D. Spencer Hines" wrote in message
...
VERY fine post.

Yes, I have a Dell XPS system, AM using Sonic drag to disc -- and I use it
often.

Well, no "upgrade" to Vista for ME for a while.

Thank you very much for your post.

Day 0 "fix"...

That's appalling.

DSH

"Non-entity" wrote in message
...

Sonic has assimilated Roxio; Sonic's name appears in Roxio products since
the merger, at times.

The DLA issue has been a big mess, as there was no problem until
Microsoft issued a day 0 "fix" that made about 20? programs more
compatible with Vista - and yet marked the DLA driver Roxio (written by
Sonic) as a "bad driver." For many it causes non-stop "bad driver" error
messages, and they keep coming back. I don't know if this driver is used
by anyone other than Easy Media Creator 9, but it seems particularly
difficult to get rid of. I just installed the program and didn't see the
message, though - I deselected via custom install a lot of items in Easy
Whatever that I don't use, and BEFORE rebooting got rid of drag to disc -
I think this is where the driver gets installed. Fingers and toes
crossed, this install won't be problematical because I did remove
drag-to-disc before rebooting after install. Seems Roxio doesn't think
much of MS doing a day 0 poatch (1/31) that broke their program that DID
work before the patch. There is also an MSKB article that shows steps to
remove the patch from MS, for now.

You can read up on this on the Roxio message boards, look for support for
Easy Media Creator 9 - it was supposed to be Vista compliant. Now they
are going to evidently take their customer's good nature for granted and
take until April to release 9.1, at least that's what I saw in the
support board at roxio.com.

If your Dell came with Roxio burning software, by all means call Dell. I
believe they have a file that will banish this troublesome driver for
you.

Roxio takes the stance that it's a "harmless" driver warning, however it
caused MSMAIL on my machine to stay resident in memory after being closed
(and so it wouldn't reopen unless the machine was rebooted). It also
caused Forte Agent Newsreader (no, don't use it often) to download
everything at a crawl - even just headers were slow. Removed all of Easy
Whatever 9 and both programs behaved normally.

From all I've read of this, Dell has the answer for when you're already
getting the message in the form of a file (15 megs, don't know why so
big) that uninstalls the bad driver and other programs that were
dependent on it (like drag to disk).

I don't have a Dell, but if you can't find this, at least check in the
message forums at roxio - the patch has been mentioned and the URL given.
It is likely Dell has Roxio s/w installed (and if Roxio is installed,
then Sonic is as well).

Not many definitive answers around here about ANYTHING, frustrating, when
you're having problems. Calling MS support has only resulted in 4 1/2
hours on the phone, most of them spent on hold; and their "bottom line"
was to get rid of this driver or the whole program, or whatever, but it
was NOT A MICROSOFT PROBLEM. Makes me feel like recommending Vista to
all my friends (not). I hate to admit they (MS) were right, but removing
Easy Media Creator 9 put my computer back to perfect working condition.

I ran out of room for my last good XP image and had to erase it, else I'd
be going back to it for awhile. I thought this time would be different;
with the long lead times for Vista I thought s/w houses would have their
stuff in order THIS TIME (never has happened before, but I thought maybe
THIS TIME). I was wrong. I'm also waiting on Hewlitt Packard to release
it's comprehensive s/w package that goes along with my 7210 all-in-one
printer. I wonder how long it will be...


Bill Halvorsen

"D. Spencer Hines" wrote in message
...

This sounds as if it's from someone who worked on Vista -- and is
chagrined.

DSH

"Dale" wrote in message
...

If not, you should perhaps spend less time here and more time on
Sonic's site flaming their products.

Dale

"D. Spencer Hines" wrote in message
...

Hmmmmmmm...

Sonic DLA does NOT work in Vista?

DSH

"Hubert" wrote in message
...

Before purchasing a new Dell Vista equipped system I wonder whether
any
readers here have purchased a system in the last 6 days and did NOT
have the
incompatibility problem? Maybe people without this problem do not
read this
post?
Well, I am trying.
Thanks,
Hubert.

Here we go again!

Finger pointing between the two corporations....

Leaving the sorry-rear-ended consumer caught in the middle and out of luck
for a while....

Another Good Argument for not leaping to jump on the bandwagon of a New OS.

DSH

"Dale" wrote in message
...

The whole signed driver thing for the audio and CD thing is, as I
understand it, all part of the DRM features in Vista. DRM sucks. But
Sonic knew it was coming. The problem with Sonic incompatibility is
Sonic's fault, not Microsoft's.

Dale

"D. Spencer Hines" wrote in message
...
VERY fine post.

Yes, I have a Dell XPS system, AM using Sonic drag to disc -- and I use
it often.

Well, no "upgrade" to Vista for ME for a while.

Thank you very much for your post.

Day 0 "fix"...

That's appalling.

DSH

"Non-entity" wrote in message
...

Sonic has assimilated Roxio; Sonic's name appears in Roxio products
since the merger, at times.

The DLA issue has been a big mess, as there was no problem until
Microsoft issued a day 0 "fix" that made about 20? programs more
compatible with Vista - and yet marked the DLA driver Roxio (written by
Sonic) as a "bad driver." For many it causes non-stop "bad driver"
error messages, and they keep coming back. I don't know if this driver
is used by anyone other than Easy Media Creator 9, but it seems
particularly difficult to get rid of. I just installed the program and
didn't see the message, though - I deselected via custom install a lot
of items in Easy Whatever that I don't use, and BEFORE rebooting got rid
of drag to disc - I think this is where the driver gets installed.
Fingers and toes crossed, this install won't be problematical because I
did remove drag-to-disc before rebooting after install. Seems Roxio
doesn't think much of MS doing a day 0 poatch (1/31) that broke their
program that DID work before the patch. There is also an MSKB article
that shows steps to remove the patch from MS, for now.

You can read up on this on the Roxio message boards, look for support
for Easy Media Creator 9 - it was supposed to be Vista compliant. Now
they are going to evidently take their customer's good nature for
granted and take until April to release 9.1, at least that's what I saw
in the support board at roxio.com.

If your Dell came with Roxio burning software, by all means call Dell.
I believe they have a file that will banish this troublesome driver for
you.

Roxio takes the stance that it's a "harmless" driver warning, however it
caused MSMAIL on my machine to stay resident in memory after being
closed (and so it wouldn't reopen unless the machine was rebooted). It
also caused Forte Agent Newsreader (no, don't use it often) to download
everything at a crawl - even just headers were slow. Removed all of
Easy Whatever 9 and both programs behaved normally.

From all I've read of this, Dell has the answer for when you're already
getting the message in the form of a file (15 megs, don't know why so
big) that uninstalls the bad driver and other programs that were
dependent on it (like drag to disk).

I don't have a Dell, but if you can't find this, at least check in the
message forums at roxio - the patch has been mentioned and the URL
given. It is likely Dell has Roxio s/w installed (and if Roxio is
installed, then Sonic is as well).

Not many definitive answers around here about ANYTHING, frustrating,
when you're having problems. Calling MS support has only resulted in 4
1/2 hours on the phone, most of them spent on hold; and their "bottom
line" was to get rid of this driver or the whole program, or whatever,
but it was NOT A MICROSOFT PROBLEM. Makes me feel like recommending
Vista to all my friends (not). I hate to admit they (MS) were right,
but removing Easy Media Creator 9 put my computer back to perfect
working condition.

I ran out of room for my last good XP image and had to erase it, else
I'd be going back to it for awhile. I thought this time would be
different; with the long lead times for Vista I thought s/w houses would
have their stuff in order THIS TIME (never has happened before, but I
thought maybe THIS TIME). I was wrong. I'm also waiting on Hewlitt
Packard to release it's comprehensive s/w package that goes along with
my 7210 all-in-one printer. I wonder how long it will be...


Bill Halvorsen

I did not express myself clearly enough, I went to the Dell site and also to
the Roxio site and each had a notice with instructions to eliminate the error
message.
In the Roxio answer there is this comment un der "Cause":
"Through a clerical error. a driver is incorrectly being blocked as
incompatible with Windows Vista. In fact all Easy Media Creator 9 products
including the latest version of MyDVD and Record Now are fully compatible
with Windows Vista".
Thanks for your post,
Hubert.


"D. Spencer Hines" wrote:

How did you receive the notices from Dell and Roxio?

I have a Dell with Sonic DLA installed and did not receive any notices.

DSH

"Hubert" wrote in message
...

Thank you so much for the informative post, Bill, I have the notice from
Dell and also the one from Roxio. My feeling is that it is up to Dell to
configure the preinstalled items in such a way thet there is NO conflict.
I
expect my brand new system to work without me, a customers, resolving an
error. Should not Dell have checked their final hard drive image before
sending them out to customers? As to whose fault it is, I could not care
less. I thought that by now Dell would have changed their configuration so
that this persistent error does not happen, that was the reason for my
post.
Errors do happen, I worked in computer programming since the early 50's
until
I retired, and I have seen (and made) a fair share. Well, maybe someone
with
a new system will tell us that this error is no longer appearing. Thanks
again for the detailed post, Bill.

Hubert.

from my reply to post of:
wednesday, February 21, 2007 10:00 PM
This driver is blocked due to compatibility issues - Sonic Solutions

had problem with new dell vista home premium desktop.
only answering as a dell system customer, & their fix which worked for me.

first area i searched was this forum:
http://www.dellcommunity.com/support...thread.id=8536
(page six has answer)

in the forum was a link to roxio. it discusses cause:
http://kb.roxio.com/content/kb/Creator/000131CR (this page loads slowly)


the dell fix is he
http://support.dell.com/support/topi...3&l=en &s=gen

i'm offering my experience only with a new dell system, e521 model. i am not
experienced enough to offer tech advice. i come here for that. only trying
to pay back for what these microsoft newsgroups have given so freely to me!

thank you. len kiesling

"Hubert" wrote in message
...

Thank you so much for the informative post, Bill, I have the notice from
Dell and also the one from Roxio. My feeling is that it is up to Dell to
configure the preinstalled items in such a way thet there is NO conflict.
I
expect my brand new system to work without me, a customers, resolving an
error. Should not Dell have checked their final hard drive image before
sending them out to customers? As to whose fault it is, I could not care
less. I thought that by now Dell would have changed their configuration so
that this persistent error does not happen, that was the reason for my
post.
Errors do happen, I worked in computer programming since the early 50's
until
I retired, and I have seen (and made) a fair share. Well, maybe someone
with
a new system will tell us that this error is no longer appearing. Thanks
again for the detailed post, Bill.
Hubert.

"Non-entity" wrote:

Sonic has assimilated Roxio; Sonic's name appears in Roxio products since
the merger, at times.

The DLA issue has been a big mess, as there was no problem until
Microsoft
issued a day 0 "fix" that made about 20? programs more compatible with
Vista - and yet marked the DLA driver Roxio (written by Sonic) as a "bad
driver." For many it causes non-stop "bad driver" error messages, and
they
keep coming back. I don't know if this driver is used by anyone other
than
Easy Media Creator 9, but it seems particularly difficult to get rid of.
I
just installed the program and didn't see the message, though - I
deselected
via custom install a lot of items in Easy Whatever that I don't use, and
BEFORE rebooting got rid of drag to disc - I think this is where the
driver
gets installed. Fingers and toes crossed, this install won't be
problematical because I did remove drag-to-disc before rebooting after
install. Seems Roxio doesn't think much of MS doing a day 0 poatch
(1/31)
that broke their program that DID work before the patch. There is also
an
MSKB article that shows steps to remove the patch from MS, for now.

You can read up on this on the Roxio message boards, look for support for
Easy Media Creator 9 - it was supposed to be Vista compliant. Now they
are
going to evidently take their customer's good nature for granted and take
until April to release 9.1, at least that's what I saw in the support
board
at roxio.com.

If your Dell came with Roxio burning software, by all means call Dell. I
believe they have a file that will banish this troublesome driver for
you.

Roxio takes the stance that it's a "harmless" driver warning, however it
caused MSMAIL on my machine to stay resident in memory after being closed
(and so it wouldn't reopen unless the machine was rebooted). It also
caused
Forte Agent Newsreader (no, don't use it often) to download everything at
a
crawl - even just headers were slow. Removed all of Easy Whatever 9 and
both programs behaved normally.

From all I've read of this, Dell has the answer for when you're already
getting the message in the form of a file (15 megs, don't know why so
big)
that uninstalls the bad driver and other programs that were dependent on
it
(like drag to disk).

I don't have a Dell, but if you can't find this, at least check in the
message forums at roxio - the patch has been mentioned and the URL given.
It is likely Dell has Roxio s/w installed (and if Roxio is installed,
then
Sonic is as well).

Not many definitive answers around here about ANYTHING, frustrating, when
you're having problems. Calling MS support has only resulted in 4 1/2
hours
on the phone, most of them spent on hold; and their "bottom line" was to
get
rid of this driver or the whole program, or whatever, but it was NOT A
MICROSOFT PROBLEM. Makes me feel like recommending Vista to all my
friends
(not). I hate to admit they (MS) were right, but removing Easy Media
Creator 9 put my computer back to perfect working condition.

I ran out of room for my last good XP image and had to erase it, else I'd
be
going back to it for awhile. I thought this time would be different;
with
the long lead times for Vista I thought s/w houses would have their stuff
in
order THIS TIME (never has happened before, but I thought maybe THIS
TIME).
I was wrong. I'm also waiting on Hewlitt Packard to release it's
comprehensive s/w package that goes along with my 7210 all-in-one
printer.
I wonder how long it will be...


Bill Halvorsen




"D. Spencer Hines" wrote in message
...
This sounds as if it's from someone who worked on Vista -- and is
chagrined.

DSH

"Dale" wrote in message
...

If not, you should perhaps spend less time here and more time on
Sonic's
site flaming their products.

Dale

"D. Spencer Hines" wrote in message
...

Hmmmmmmm...

Sonic DLA does NOT work in Vista?

DSH

"Hubert" wrote in message
...

Before purchasing a new Dell Vista equipped system I wonder whether
any
readers here have purchased a system in the last 6 days and did NOT
have the
incompatibility problem? Maybe people without this problem do not
read
this
post?
Well, I am trying.
Thanks,
Hubert.

On Sun, 25 Feb 2007 10:25:19 -0600, "Dale" wrote:

The whole signed driver thing for the audio and CD thing is, as I understand
it, all part of the DRM features in Vista. DRM sucks. But Sonic knew it
was coming. The problem with Sonic incompatibility is Sonic's fault, not
Microsoft's.

How much you get paid for being a Microsoft shill Dale?

Read my comments in the thread about gadgets. Or in any thread about DRM.
Or read where the Microsoft employee who plays distracter in the Windows
Media Player groups calls me evil.

I'm not a Microsoft shill at all.

But this is not a case of each company pointing their finger and neither
taking responsibility. This is definitely Sonic's responsibility. They new
it was coming.

Dale

"Adam Albright" wrote in message
...
On Sun, 25 Feb 2007 10:25:19 -0600, "Dale" wrote:

The whole signed driver thing for the audio and CD thing is, as I
understand
it, all part of the DRM features in Vista. DRM sucks. But Sonic knew it
was coming. The problem with Sonic incompatibility is Sonic's fault, not
Microsoft's.

How much you get paid for being a Microsoft shill Dale?