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#1
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HP Laserjet 5si printing problem
Just yesterday our 5si started having a problem with multiple page print
jobs. When you print a multipage document, it prints all on top of each page on one sheet of paper. Five pages of text would print on one sheet of paper each page over the last. It works fine on our other computer. THe other night, I installed automatic updates, any chance this could have created the problem? Also, yesterday we installed more memory but it printed fine yesterday and now when we turned it on today, problems! Can any help? THank you |
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#2
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HP Laserjet 5si printing problem
"It works fine on our other computer"
This would seem to limit the problem to a computer or user account rather than the printer. I'd likely try uninstalling the printer driver on the PC with the problem, and reinstalling a "known good" version if possible. The memory replacement/addon would be suspect if the printer did not work correctly with another PC. "videoguy" wrote in message news Just yesterday our 5si started having a problem with multiple page print jobs. When you print a multipage document, it prints all on top of each page on one sheet of paper. Five pages of text would print on one sheet of paper each page over the last. It works fine on our other computer. THe other night, I installed automatic updates, any chance this could have created the problem? Also, yesterday we installed more memory but it printed fine yesterday and now when we turned it on today, problems! Can any help? THank you |
#3
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HP Laserjet 5si printing problem
First thing to try is uninstalling and reinstalling the printer.
http://www.coribright.com/windows/Article_One.htm -- Cari (MS-MVP) Windows Technologies - Printing & Imaging http://www.coribright.com/windows "videoguy" wrote in message news Just yesterday our 5si started having a problem with multiple page print jobs. When you print a multipage document, it prints all on top of each page on one sheet of paper. Five pages of text would print on one sheet of paper each page over the last. It works fine on our other computer. THe other night, I installed automatic updates, any chance this could have created the problem? Also, yesterday we installed more memory but it printed fine yesterday and now when we turned it on today, problems! Can any help? THank you |
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