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#1
November 4th 07, 05:45 PM
posted to microsoft.public.windowsxp.newusers
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System Restore problem
In XP Pro SP2, I've tried to run System Restore Wizard and get a message "
System Restore Application has encountered a problem and needs to close. We are sorry for inconvenience", and then the chance to send the error report to Microsoft. Is it poss. that something in XP is corrupted? If so, how should I fix it? Thanks in advance for any advice. John 
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#2
November 4th 07, 06:52 PM
posted to microsoft.public.windowsxp.newusers
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System Restore problem
Hi John,
Let's see if System Restore will function in Safe Mode. Boot into Safe Mode and perform a test restore using the following link. http://bertk.mvps.org/html/tips.html#3 How to starting Windows XP in Safe Mode: http://bertk.mvps.org/html/safemode.html If there are any Norton applications installed, take a look at this page. http://bertk.mvps.org/html/symantecdoc1.html Here are some more troubleshooting steps to take when System Restore fails to resto http://bertk.mvps.org/html/srfail.html The Event Viewer can sometimes be helpful in tracking down errors. Using the Event Viewer to troubleshoot System Restore errors: http://bertk.mvps.org/html/source.html Regards, Bert Kinney MS-MVP Shell/User http://bertk.mvps.org Member: http://dts-l.org J Bompas wrote: In XP Pro SP2, I've tried to run System Restore Wizard and get a message " System Restore Application has encountered a problem and needs to close. We are sorry for inconvenience", and then the chance to send the error report to Microsoft. Is it poss. that something in XP is corrupted? If so, how should I fix it? Thanks in advance for any advice. John
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#3
November 5th 07, 09:14 AM
posted to microsoft.public.windowsxp.newusers
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System Restore problem
Many thanks for your helpful suggestions, Bert. I'll have a go at them and
see what happens. John. "Bert Kinney" wrote in message ... Hi John, Let's see if System Restore will function in Safe Mode. Boot into Safe Mode and perform a test restore using the following link. http://bertk.mvps.org/html/tips.html#3 How to starting Windows XP in Safe Mode: http://bertk.mvps.org/html/safemode.html If there are any Norton applications installed, take a look at this page. http://bertk.mvps.org/html/symantecdoc1.html Here are some more troubleshooting steps to take when System Restore fails to resto http://bertk.mvps.org/html/srfail.html The Event Viewer can sometimes be helpful in tracking down errors. Using the Event Viewer to troubleshoot System Restore errors: http://bertk.mvps.org/html/source.html Regards, Bert Kinney MS-MVP Shell/User http://bertk.mvps.org Member: http://dts-l.org J Bompas wrote: In XP Pro SP2, I've tried to run System Restore Wizard and get a message " System Restore Application has encountered a problem and needs to close. We are sorry for inconvenience", and then the chance to send the error report to Microsoft. Is it poss. that something in XP is corrupted? If so, how should I fix it? Thanks in advance for any advice. John
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#4
November 5th 07, 03:20 PM
posted to microsoft.public.windowsxp.newusers
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System Restore problem
Bert,
None of these suggestions worked. Would I be better to reinstall, or repair, XP do you think? John "J Bompas" wrote in message ... Many thanks for your helpful suggestions, Bert. I'll have a go at them and see what happens. John. "Bert Kinney" wrote in message ... Hi John, Let's see if System Restore will function in Safe Mode. Boot into Safe Mode and perform a test restore using the following link. http://bertk.mvps.org/html/tips.html#3 How to starting Windows XP in Safe Mode: http://bertk.mvps.org/html/safemode.html If there are any Norton applications installed, take a look at this page. http://bertk.mvps.org/html/symantecdoc1.html Here are some more troubleshooting steps to take when System Restore fails to resto http://bertk.mvps.org/html/srfail.html The Event Viewer can sometimes be helpful in tracking down errors. Using the Event Viewer to troubleshoot System Restore errors: http://bertk.mvps.org/html/source.html Regards, Bert Kinney MS-MVP Shell/User http://bertk.mvps.org Member: http://dts-l.org J Bompas wrote: In XP Pro SP2, I've tried to run System Restore Wizard and get a message " System Restore Application has encountered a problem and needs to close. We are sorry for inconvenience", and then the chance to send the error report to Microsoft. Is it poss. that something in XP is corrupted? If so, how should I fix it? Thanks in advance for any advice. John
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#5
November 5th 07, 07:43 PM
posted to microsoft.public.windowsxp.newusers
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System Restore problem
What are your anti-virus, anti-spyware and firewall arrangements? What
volumes do you have and which are System Restore monitoring? Any removable drives? -- Hope this helps. Gerry ~~~~ FCA Stourport, England Enquire, plan and execute ~~~~~~~~~~~~~~~~~~~ J Bompas wrote: Bert, None of these suggestions worked. Would I be better to reinstall, or repair, XP do you think? John "J Bompas" wrote in message ... Many thanks for your helpful suggestions, Bert. I'll have a go at them and see what happens. John. "Bert Kinney" wrote in message ... Hi John, Let's see if System Restore will function in Safe Mode. Boot into Safe Mode and perform a test restore using the following link. http://bertk.mvps.org/html/tips.html#3 How to starting Windows XP in Safe Mode: http://bertk.mvps.org/html/safemode.html If there are any Norton applications installed, take a look at this page. http://bertk.mvps.org/html/symantecdoc1.html Here are some more troubleshooting steps to take when System Restore fails to resto http://bertk.mvps.org/html/srfail.html The Event Viewer can sometimes be helpful in tracking down errors. Using the Event Viewer to troubleshoot System Restore errors: http://bertk.mvps.org/html/source.html Regards, Bert Kinney MS-MVP Shell/User http://bertk.mvps.org Member: http://dts-l.org J Bompas wrote: In XP Pro SP2, I've tried to run System Restore Wizard and get a message " System Restore Application has encountered a problem and needs to close. We are sorry for inconvenience", and then the chance to send the error report to Microsoft. Is it poss. that something in XP is corrupted? If so, how should I fix it? Thanks in advance for any advice. John
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#6
November 6th 07, 05:10 PM
posted to microsoft.public.windowsxp.newusers
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System Restore problem
I've tried again, and been more careful, and switched off and restarted.
All is now well. I think I did a "restart" last time instead of switching off completely. Thanks. John "Gerry" wrote in message ... What are your anti-virus, anti-spyware and firewall arrangements? What volumes do you have and which are System Restore monitoring? Any removable drives? -- Hope this helps. Gerry ~~~~ FCA Stourport, England Enquire, plan and execute ~~~~~~~~~~~~~~~~~~~ J Bompas wrote: Bert, None of these suggestions worked. Would I be better to reinstall, or repair, XP do you think? John "J Bompas" wrote in message ... Many thanks for your helpful suggestions, Bert. I'll have a go at them and see what happens. John. "Bert Kinney" wrote in message ... Hi John, Let's see if System Restore will function in Safe Mode. Boot into Safe Mode and perform a test restore using the following link. http://bertk.mvps.org/html/tips.html#3 How to starting Windows XP in Safe Mode: http://bertk.mvps.org/html/safemode.html If there are any Norton applications installed, take a look at this page. http://bertk.mvps.org/html/symantecdoc1.html Here are some more troubleshooting steps to take when System Restore fails to resto http://bertk.mvps.org/html/srfail.html The Event Viewer can sometimes be helpful in tracking down errors. Using the Event Viewer to troubleshoot System Restore errors: http://bertk.mvps.org/html/source.html Regards, Bert Kinney MS-MVP Shell/User http://bertk.mvps.org Member: http://dts-l.org J Bompas wrote: In XP Pro SP2, I've tried to run System Restore Wizard and get a message " System Restore Application has encountered a problem and needs to close. We are sorry for inconvenience", and then the chance to send the error report to Microsoft. Is it poss. that something in XP is corrupted? If so, how should I fix it? Thanks in advance for any advice. John
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#7
November 8th 07, 03:54 AM
posted to microsoft.public.windowsxp.newusers
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System Restore problem
Check the Event Viewer for any "sr" and "srservice" errors that may exist
and post them here. Using the Event Viewer to troubleshoot System Restore errors: http://bertk.mvps.org/html/source.html Regards, Bert Kinney MS-MVP Shell/User http://bertk.mvps.org Member: http://dts-l.org J Bompas wrote: Bert, None of these suggestions worked. Would I be better to reinstall, or repair, XP do you think? John "J Bompas" wrote in message ... Many thanks for your helpful suggestions, Bert. I'll have a go at them and see what happens. John. "Bert Kinney" wrote in message ... Hi John, Let's see if System Restore will function in Safe Mode. Boot into Safe Mode and perform a test restore using the following link. http://bertk.mvps.org/html/tips.html#3 How to starting Windows XP in Safe Mode: http://bertk.mvps.org/html/safemode.html If there are any Norton applications installed, take a look at this page. http://bertk.mvps.org/html/symantecdoc1.html Here are some more troubleshooting steps to take when System Restore fails to resto http://bertk.mvps.org/html/srfail.html The Event Viewer can sometimes be helpful in tracking down errors. Using the Event Viewer to troubleshoot System Restore errors: http://bertk.mvps.org/html/source.html Regards, Bert Kinney MS-MVP Shell/User http://bertk.mvps.org Member: http://dts-l.org J Bompas wrote: In XP Pro SP2, I've tried to run System Restore Wizard and get a message " System Restore Application has encountered a problem and needs to close. We are sorry for inconvenience", and then the chance to send the error report to Microsoft. Is it poss. that something in XP is corrupted? If so, how should I fix it? Thanks in advance for any advice. John
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#8
November 8th 07, 12:49 PM
posted to microsoft.public.windowsxp.newusers
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System Restore problem
It seems to be OK now, thanks for help.
John "Bert Kinney" wrote in message ... Check the Event Viewer for any "sr" and "srservice" errors that may exist and post them here. Using the Event Viewer to troubleshoot System Restore errors: http://bertk.mvps.org/html/source.html Regards, Bert Kinney MS-MVP Shell/User http://bertk.mvps.org Member: http://dts-l.org J Bompas wrote: Bert, None of these suggestions worked. Would I be better to reinstall, or repair, XP do you think? John "J Bompas" wrote in message ... Many thanks for your helpful suggestions, Bert. I'll have a go at them and see what happens. John. "Bert Kinney" wrote in message ... Hi John, Let's see if System Restore will function in Safe Mode. Boot into Safe Mode and perform a test restore using the following link. http://bertk.mvps.org/html/tips.html#3 How to starting Windows XP in Safe Mode: http://bertk.mvps.org/html/safemode.html If there are any Norton applications installed, take a look at this page. http://bertk.mvps.org/html/symantecdoc1.html Here are some more troubleshooting steps to take when System Restore fails to resto http://bertk.mvps.org/html/srfail.html The Event Viewer can sometimes be helpful in tracking down errors. Using the Event Viewer to troubleshoot System Restore errors: http://bertk.mvps.org/html/source.html Regards, Bert Kinney MS-MVP Shell/User http://bertk.mvps.org Member: http://dts-l.org J Bompas wrote: In XP Pro SP2, I've tried to run System Restore Wizard and get a message " System Restore Application has encountered a problem and needs to close. We are sorry for inconvenience", and then the chance to send the error report to Microsoft. Is it poss. that something in XP is corrupted? If so, how should I fix it? Thanks in advance for any advice. John
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