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#1
November 9th 07, 07:37 PM
posted to microsoft.public.windowsxp.newusers
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Restriction message
I have lost my control panel icon in start and have instead set programme
access and defaults. I cannot get in to this as i receive a restriction message "Operation cancelled due to restrictions in effect on this computer. Please contact your system administrator". I am also restricted in other ways, for example I cannot use system restore. I do suspect I have some corruption somewhere. Neither can I get in to properties when I right click my desktop. Any help will be appreciated The learner 
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#2
November 9th 07, 09:31 PM
posted to microsoft.public.windowsxp.newusers
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Restriction message
James wrote: I have lost my control panel icon in start and have instead set programme access and defaults. I cannot get in to this as i receive a restriction message "Operation cancelled due to restrictions in effect on this computer. Please contact your system administrator". I am also restricted in other ways, for example I cannot use system restore. I do suspect I have some corruption somewhere. Neither can I get in to properties when I right click my desktop. Any help will be appreciated The learner Unless you are an "administrator" or perhaps even a "power user", the only option is to contact the System Administrator. Privileges are given usually according to company policy and/or the technical abilities of the user, if this computer is owned and maintained by an organization.
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#3
November 9th 07, 10:14 PM
posted to microsoft.public.windowsxp.newusers
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Restriction message
"James" wrote: I have lost my control panel icon in start and have instead set programme access and defaults. I cannot get in to this as i receive a restriction message "Operation cancelled due to restrictions in effect on this computer. Please contact your system administrator". I am also restricted in other ways, for example I cannot use system restore. I do suspect I have some corruption somewhere. Neither can I get in to properties when I right click my desktop. Any help will be appreciated The learner James, more info will be more of help to anyone to give you a fix for your issue, like: 1- Are you an Admin or a member. 2- does this behaviour a recent or it happen over a period of time and now going worse. 3- Did you scan for malware, viruses and you have an up2date protection software. 4- does this issue occur in safe mode. 5- what version of the operating system are you using?. HTH. nass
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#4
November 9th 07, 11:29 PM
posted to microsoft.public.windowsxp.newusers
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Restriction message
Hi Nass
I will now show my ignorance. This is my home computer I am the only user. Not sure if this makes me an administrator or member have never looked in to this up til now. I suspect I am not an administrator as the restriction alert advises me to contact my system administrator. The problem seems to have crept up on me all of a sudden. I started to receive Windows spyware warnings and downloaded Spybot which cleaned my system. I am running Norton Internet security 2007 and regularly update this. I also scan regularly and this is always ok. Spybot has been used for 3 days and picks up spyware albeit of a low risk. That's about all I can tell you at present. I am using XP professional. Have not tried safe mode yet. James -- The learner "nass" wrote: "James" wrote: I have lost my control panel icon in start and have instead set programme access and defaults. I cannot get in to this as i receive a restriction message "Operation cancelled due to restrictions in effect on this computer. Please contact your system administrator". I am also restricted in other ways, for example I cannot use system restore. I do suspect I have some corruption somewhere. Neither can I get in to properties when I right click my desktop. Any help will be appreciated The learner James, more info will be more of help to anyone to give you a fix for your issue, like: 1- Are you an Admin or a member. 2- does this behaviour a recent or it happen over a period of time and now going worse. 3- Did you scan for malware, viruses and you have an up2date protection software. 4- does this issue occur in safe mode. 5- what version of the operating system are you using?. HTH. nass
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#5
November 10th 07, 03:06 PM
posted to microsoft.public.windowsxp.newusers
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Restriction message
"nass" wrote: "James" wrote: I have lost my control panel icon in start and have instead set programme access and defaults. I cannot get in to this as i receive a restriction message "Operation cancelled due to restrictions in effect on this computer. Please contact your system administrator". I am also restricted in other ways, for example I cannot use system restore. I do suspect I have some corruption somewhere. Neither can I get in to properties when I right click my desktop. Any help will be appreciated The learner James, more info will be more of help to anyone to give you a fix for your issue, like: 1- Are you an Admin or a member. 2- does this behaviour a recent or it happen over a period of time and now going worse. 3- Did you scan for malware, viruses and you have an up2date protection software. 4- does this issue occur in safe mode. 5- what version of the operating system are you using?. HTH. nass "James" wrote: Hi Nass I will now show my ignorance. This is my home computer I am the only user. Not sure if this makes me an administrator or member have never looked in to this up til now. I suspect I am not an administrator as the restriction alert advises me to contact my system administrator. The problem seems to have crept up on me all of a sudden. I started to receive Windows spyware warnings and downloaded Spybot which cleaned my system. I am running Norton Internet security 2007 and regularly update this. I also scan regularly and this is always ok. Spybot has been used for 3 days and picks up spyware albeit of a low risk. That's about all I can tell you at present. I am using XP professional. Have not tried safe mode yet. James -- The learner Either the viral infection blocked you or damaged your credentials on this machine or your profile is damaged, try System restore to when things were okay. And create a new account as instructed at the bottom of this post. Go through these Cleaning steps: 1... First, try to clean up your caches, Internet files and delete cookies by doing this: Click Start Control Panel Double click Network and Internet Connections Double click Internet Options. On the IE properties windows you will see these Taps: General | Security | Privacy | Content | Connections | Programs | Advanced Under General Tab clear your History, Internet Files and Cookies. Then click on Advanced tab and scroll down to under the Browsing Option: [&] Browsing [ ] Enable Third-Party browser extensions (Req Rest) uncheck this box. Then click on Programs Tab and click Manage Add-Ons and Disable all non Verified Add-Ons (You should Renable them later one-by-one and see the culprit and update it or remove it. How to manage Add-Ons: http://support.microsoft.com/kb/883256 Scan for malware from he Spybot Search & Destroy http://www.safer-networking.org/en/download/index.html Run a scan from here on-line: http://security.symantec.com/sscv6/d...d=ie&venid=sym http://www3.ca.com/securityadvisor/virusinfo/scan.aspx Download Avast Cleaner (offline scanner) from he http://www.avast.com/eng/avast-virus-cleaner.html Lots of tools to download and disinfect your machine (offline scanner): http://www.bitdefender.co.uk/site/Do...eeRemovalTool/ After the scan run disk cleanup on your drive. 2- Download the Hijackthis and send the report to one of many forums for analysis and troubleshooting: http://www.merijn.org/index.php When all else fails, HijackThis v2.0.2 (http://www.trendsecure.com/portal/en...ols/hijackthis) is the preferred tool to use. It will help you to both identify and remove any hijackware/spyware. Post your log to http://aumha.net/viewforum.php?f=30, http://castlecops.com/forum67.html, http://forums.subratam.org/index.php?showforum=7, or other appropriate forums for expert analysis, not here. Any error message, have a look in the event viewer and post them here. Do you have other accounts on this machine?, try them or create a new account. How to Identify a Damaged User Profile and Create a New Profile http://support.microsoft.com/kb/811151 How to copy data from a corrupted user profile to a new profile http://support.microsoft.com/kb/811151 HTH. nass --- http://www.nasstec.co.uk
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#6
November 10th 07, 09:51 PM
posted to microsoft.public.windowsxp.newusers
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Restriction message
Nass
A lot for me to go through but if it gives me the result I want it will be worth it. Will let you know how it all goes James -- The learner "nass" wrote: "nass" wrote: "James" wrote: I have lost my control panel icon in start and have instead set programme access and defaults. I cannot get in to this as i receive a restriction message "Operation cancelled due to restrictions in effect on this computer. Please contact your system administrator". I am also restricted in other ways, for example I cannot use system restore. I do suspect I have some corruption somewhere. Neither can I get in to properties when I right click my desktop. Any help will be appreciated The learner James, more info will be more of help to anyone to give you a fix for your issue, like: 1- Are you an Admin or a member. 2- does this behaviour a recent or it happen over a period of time and now going worse. 3- Did you scan for malware, viruses and you have an up2date protection software. 4- does this issue occur in safe mode. 5- what version of the operating system are you using?. HTH. nass "James" wrote: Hi Nass I will now show my ignorance. This is my home computer I am the only user. Not sure if this makes me an administrator or member have never looked in to this up til now. I suspect I am not an administrator as the restriction alert advises me to contact my system administrator. The problem seems to have crept up on me all of a sudden. I started to receive Windows spyware warnings and downloaded Spybot which cleaned my system. I am running Norton Internet security 2007 and regularly update this. I also scan regularly and this is always ok. Spybot has been used for 3 days and picks up spyware albeit of a low risk. That's about all I can tell you at present. I am using XP professional. Have not tried safe mode yet. James -- The learner Either the viral infection blocked you or damaged your credentials on this machine or your profile is damaged, try System restore to when things were okay. And create a new account as instructed at the bottom of this post. Go through these Cleaning steps: 1... First, try to clean up your caches, Internet files and delete cookies by doing this: Click Start Control Panel Double click Network and Internet Connections Double click Internet Options. On the IE properties windows you will see these Taps: General | Security | Privacy | Content | Connections | Programs | Advanced Under General Tab clear your History, Internet Files and Cookies. Then click on Advanced tab and scroll down to under the Browsing Option: [&] Browsing [ ] Enable Third-Party browser extensions (Req Rest) uncheck this box. Then click on Programs Tab and click Manage Add-Ons and Disable all non Verified Add-Ons (You should Renable them later one-by-one and see the culprit and update it or remove it. How to manage Add-Ons: http://support.microsoft.com/kb/883256 Scan for malware from he Spybot Search & Destroy http://www.safer-networking.org/en/download/index.html Run a scan from here on-line: http://security.symantec.com/sscv6/d...d=ie&venid=sym http://www3.ca.com/securityadvisor/virusinfo/scan.aspx Download Avast Cleaner (offline scanner) from he http://www.avast.com/eng/avast-virus-cleaner.html Lots of tools to download and disinfect your machine (offline scanner): http://www.bitdefender.co.uk/site/Do...eeRemovalTool/ After the scan run disk cleanup on your drive. 2- Download the Hijackthis and send the report to one of many forums for analysis and troubleshooting: http://www.merijn.org/index.php When all else fails, HijackThis v2.0.2 (http://www.trendsecure.com/portal/en...ols/hijackthis) is the preferred tool to use. It will help you to both identify and remove any hijackware/spyware. Post your log to http://aumha.net/viewforum.php?f=30, http://castlecops.com/forum67.html, http://forums.subratam.org/index.php?showforum=7, or other appropriate forums for expert analysis, not here. Any error message, have a look in the event viewer and post them here. Do you have other accounts on this machine?, try them or create a new account. How to Identify a Damaged User Profile and Create a New Profile http://support.microsoft.com/kb/811151 How to copy data from a corrupted user profile to a new profile http://support.microsoft.com/kb/811151 HTH. nass --- http://www.nasstec.co.uk
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