HP 722c printer blurred and smeared since XP

An elderly friend of mine just had XP installed on his older Compaq
computer. He is still using the HP 722c printer he used with win 98. Since
installing XP all his copies are blurred and smeared. We have cleaned the
heads, aligned the cartridges, changed the cartridges, checked for new
drivers (he has the latest), and deleted and reinstalled the printer.
Nothing we've tried has helped. I'd appreciate any help you can give me with
this. I'm at a loss because I have a new Dell with XP and my 722c printer
works just fine.

Helene

Read this and do all the steps to completely remove all drivers then
reinstall drivers with printer DISCONNECTED from the computer:
http://members.shaw.ca/bsanders/CleanPrinterDrivers.htm

"Helene" wrote in message
...
An elderly friend of mine just had XP installed on his older Compaq
computer. He is still using the HP 722c printer he used with win 98. Since
installing XP all his copies are blurred and smeared. We have cleaned the
heads, aligned the cartridges, changed the cartridges, checked for new
drivers (he has the latest), and deleted and reinstalled the printer.
Nothing we've tried has helped. I'd appreciate any help you can give me
with
this. I'm at a loss because I have a new Dell with XP and my 722c printer
works just fine.

Helene

Read this and do all the steps to completely remove all drivers then
reinstall drivers with printer DISCONNECTED from the computer:
http://members.shaw.ca/bsanders/CleanPrinterDrivers.htm

"Helene" wrote in message
...
An elderly friend of mine just had XP installed on his older Compaq
computer. He is still using the HP 722c printer he used with win 98. Since
installing XP all his copies are blurred and smeared. We have cleaned the
heads, aligned the cartridges, changed the cartridges, checked for new
drivers (he has the latest), and deleted and reinstalled the printer.
Nothing we've tried has helped. I'd appreciate any help you can give me
with
this. I'm at a loss because I have a new Dell with XP and my 722c printer
works just fine.

Helene

Thanks Victor, I will try to get up there in the next few days and give it a

try. I'm going to take my printer up and try it first to rule out whether

his printer could have just gone bad for some reason. If my printer doesn't

work either, we'll know for sure it's the drivers or something with his

computer.

I appreciate the help, and I'll let you know how I make out.

Helene

"Victor D." wrote in message
...
Read this and do all the steps to completely remove all drivers then
reinstall drivers with printer DISCONNECTED from the computer:
http://members.shaw.ca/bsanders/CleanPrinterDrivers.htm

"Helene" wrote in message
...
An elderly friend of mine just had XP installed on his older Compaq
computer. He is still using the HP 722c printer he used with win 98.
Since
installing XP all his copies are blurred and smeared. We have cleaned
the
heads, aligned the cartridges, changed the cartridges, checked for new
drivers (he has the latest), and deleted and reinstalled the printer.
Nothing we've tried has helped. I'd appreciate any help you can give me
with
this. I'm at a loss because I have a new Dell with XP and my 722c
printer
works just fine.

Helene

Thanks Victor, I will try to get up there in the next few days and give it a

try. I'm going to take my printer up and try it first to rule out whether

his printer could have just gone bad for some reason. If my printer doesn't

work either, we'll know for sure it's the drivers or something with his

computer.

I appreciate the help, and I'll let you know how I make out.

Helene

"Victor D." wrote in message
...
Read this and do all the steps to completely remove all drivers then
reinstall drivers with printer DISCONNECTED from the computer:
http://members.shaw.ca/bsanders/CleanPrinterDrivers.htm

"Helene" wrote in message
...
An elderly friend of mine just had XP installed on his older Compaq
computer. He is still using the HP 722c printer he used with win 98.
Since
installing XP all his copies are blurred and smeared. We have cleaned
the
heads, aligned the cartridges, changed the cartridges, checked for new
drivers (he has the latest), and deleted and reinstalled the printer.
Nothing we've tried has helped. I'd appreciate any help you can give me
with
this. I'm at a loss because I have a new Dell with XP and my 722c
printer
works just fine.

Helene

Victor, I went to the website and followed the directions step by step. The
printer was still messed up. I thought maybe I had missed something, so I
did it again. Still nothing. So I deleted the printer and all drivers and
software, disconnected the printer cables, and uninstalled xp. Then I
reinstalled and then reinstalled and connected the printer. It is still
messed up. I thought maybe being connected through the scanner (Visioneer
5300, which is also not compatible with xp) was the problem, so I connected
the printer directly through the computer. Still nothing. After six hours
we're still nowhere. Do you have any other ideas? I really appreciate your
taking the time to help me.

Helene

"Victor D." wrote in message
...
Read this and do all the steps to completely remove all drivers then
reinstall drivers with printer DISCONNECTED from the computer:
http://members.shaw.ca/bsanders/CleanPrinterDrivers.htm

"Helene" wrote in message
...
An elderly friend of mine just had XP installed on his older Compaq
computer. He is still using the HP 722c printer he used with win 98.
Since
installing XP all his copies are blurred and smeared. We have cleaned
the
heads, aligned the cartridges, changed the cartridges, checked for new
drivers (he has the latest), and deleted and reinstalled the printer.
Nothing we've tried has helped. I'd appreciate any help you can give me
with
this. I'm at a loss because I have a new Dell with XP and my 722c
printer
works just fine.

Helene

Victor, I went to the website and followed the directions step by step. The
printer was still messed up. I thought maybe I had missed something, so I
did it again. Still nothing. So I deleted the printer and all drivers and
software, disconnected the printer cables, and uninstalled xp. Then I
reinstalled and then reinstalled and connected the printer. It is still
messed up. I thought maybe being connected through the scanner (Visioneer
5300, which is also not compatible with xp) was the problem, so I connected
the printer directly through the computer. Still nothing. After six hours
we're still nowhere. Do you have any other ideas? I really appreciate your
taking the time to help me.

Helene

"Victor D." wrote in message
...
Read this and do all the steps to completely remove all drivers then
reinstall drivers with printer DISCONNECTED from the computer:
http://members.shaw.ca/bsanders/CleanPrinterDrivers.htm

"Helene" wrote in message
...
An elderly friend of mine just had XP installed on his older Compaq
computer. He is still using the HP 722c printer he used with win 98.
Since
installing XP all his copies are blurred and smeared. We have cleaned
the
heads, aligned the cartridges, changed the cartridges, checked for new
drivers (he has the latest), and deleted and reinstalled the printer.
Nothing we've tried has helped. I'd appreciate any help you can give me
with
this. I'm at a loss because I have a new Dell with XP and my 722c
printer
works just fine.

Helene

Have you ran a test page and did it come out clear?

Being connected through the scanner will mess up the printers bi directional
communication. If you tried printing through scanner after you reinstalled
the drivers, then try uninstalling the drivers one more time then reinstall
drivers and connect printer directly to computer and see if this works if
you haven't already.

"Helene" wrote in message
...
Victor, I went to the website and followed the directions step by step.
The
printer was still messed up. I thought maybe I had missed something, so I
did it again. Still nothing. So I deleted the printer and all drivers and
software, disconnected the printer cables, and uninstalled xp. Then I
reinstalled and then reinstalled and connected the printer. It is still
messed up. I thought maybe being connected through the scanner (Visioneer
5300, which is also not compatible with xp) was the problem, so I
connected
the printer directly through the computer. Still nothing. After six hours
we're still nowhere. Do you have any other ideas? I really appreciate
your
taking the time to help me.

Helene

"Victor D." wrote in message
...
Read this and do all the steps to completely remove all drivers then
reinstall drivers with printer DISCONNECTED from the computer:
http://members.shaw.ca/bsanders/CleanPrinterDrivers.htm

"Helene" wrote in message
...
An elderly friend of mine just had XP installed on his older Compaq
computer. He is still using the HP 722c printer he used with win 98.
Since
installing XP all his copies are blurred and smeared. We have cleaned
the
heads, aligned the cartridges, changed the cartridges, checked for new
drivers (he has the latest), and deleted and reinstalled the printer.

Nothing we've tried has helped. I'd appreciate any help you can give
me
with
this. I'm at a loss because I have a new Dell with XP and my 722c
printer
works just fine.

Helene

Have you ran a test page and did it come out clear?

Being connected through the scanner will mess up the printers bi directional
communication. If you tried printing through scanner after you reinstalled
the drivers, then try uninstalling the drivers one more time then reinstall
drivers and connect printer directly to computer and see if this works if
you haven't already.

"Helene" wrote in message
...
Victor, I went to the website and followed the directions step by step.
The
printer was still messed up. I thought maybe I had missed something, so I
did it again. Still nothing. So I deleted the printer and all drivers and
software, disconnected the printer cables, and uninstalled xp. Then I
reinstalled and then reinstalled and connected the printer. It is still
messed up. I thought maybe being connected through the scanner (Visioneer
5300, which is also not compatible with xp) was the problem, so I
connected
the printer directly through the computer. Still nothing. After six hours
we're still nowhere. Do you have any other ideas? I really appreciate
your
taking the time to help me.

Helene

"Victor D." wrote in message
...
Read this and do all the steps to completely remove all drivers then
reinstall drivers with printer DISCONNECTED from the computer:
http://members.shaw.ca/bsanders/CleanPrinterDrivers.htm

"Helene" wrote in message
...
An elderly friend of mine just had XP installed on his older Compaq
computer. He is still using the HP 722c printer he used with win 98.
Since
installing XP all his copies are blurred and smeared. We have cleaned
the
heads, aligned the cartridges, changed the cartridges, checked for new
drivers (he has the latest), and deleted and reinstalled the printer.

Nothing we've tried has helped. I'd appreciate any help you can give
me
with
this. I'm at a loss because I have a new Dell with XP and my 722c
printer
works just fine.

Helene

XP does not support piggy-backing parallel port devices. BOTH scanner and
printer will have to be uninstalled in order to get it working correctly
again. And only ONE of them can be reinstalled...unless you want to move
one (or preferably both) to USB devices which may involve purchasing new
hardware.

--
Cari (MS-MVP Windows Client - Printing, Imaging & Hardware)
www.coribright.com

"Victor D." wrote in message
...
Have you ran a test page and did it come out clear?

Being connected through the scanner will mess up the printers bi
directional
communication. If you tried printing through scanner after you reinstalled
the drivers, then try uninstalling the drivers one more time then
reinstall
drivers and connect printer directly to computer and see if this works if
you haven't already.

"Helene" wrote in message
...
Victor, I went to the website and followed the directions step by step.
The
printer was still messed up. I thought maybe I had missed something, so
I
did it again. Still nothing. So I deleted the printer and all drivers
and
software, disconnected the printer cables, and uninstalled xp. Then I
reinstalled and then reinstalled and connected the printer. It is still
messed up. I thought maybe being connected through the scanner
(Visioneer
5300, which is also not compatible with xp) was the problem, so I
connected
the printer directly through the computer. Still nothing. After six
hours
we're still nowhere. Do you have any other ideas? I really appreciate
your
taking the time to help me.

Helene

"Victor D." wrote in message
...
Read this and do all the steps to completely remove all drivers then
reinstall drivers with printer DISCONNECTED from the computer:
http://members.shaw.ca/bsanders/CleanPrinterDrivers.htm

"Helene" wrote in message
...
An elderly friend of mine just had XP installed on his older Compaq
computer. He is still using the HP 722c printer he used with win 98.
Since
installing XP all his copies are blurred and smeared. We have
cleaned
the
heads, aligned the cartridges, changed the cartridges, checked for
new
drivers (he has the latest), and deleted and reinstalled the
printer.

Nothing we've tried has helped. I'd appreciate any help you can give
me
with
this. I'm at a loss because I have a new Dell with XP and my 722c
printer
works just fine.

Helene

Yes, I did run a test page. That had all kinds of things missing and some
garbled. The colors were wrong too. I already ried uninstall/install/connect
directly to computer. That didn't work either.

Helene

"Victor D." wrote in message
...
Have you ran a test page and did it come out clear?

Being connected through the scanner will mess up the printers bi
directional
communication. If you tried printing through scanner after you reinstalled
the drivers, then try uninstalling the drivers one more time then
reinstall
drivers and connect printer directly to computer and see if this works if
you haven't already.

"Helene" wrote in message
...
Victor, I went to the website and followed the directions step by step.
The
printer was still messed up. I thought maybe I had missed something, so
I
did it again. Still nothing. So I deleted the printer and all drivers
and
software, disconnected the printer cables, and uninstalled xp. Then I
reinstalled and then reinstalled and connected the printer. It is still
messed up. I thought maybe being connected through the scanner
(Visioneer
5300, which is also not compatible with xp) was the problem, so I
connected
the printer directly through the computer. Still nothing. After six
hours
we're still nowhere. Do you have any other ideas? I really appreciate
your
taking the time to help me.

Helene

"Victor D." wrote in message
...
Read this and do all the steps to completely remove all drivers then
reinstall drivers with printer DISCONNECTED from the computer:
http://members.shaw.ca/bsanders/CleanPrinterDrivers.htm

"Helene" wrote in message
...
An elderly friend of mine just had XP installed on his older Compaq
computer. He is still using the HP 722c printer he used with win 98.
Since
installing XP all his copies are blurred and smeared. We have
cleaned
the
heads, aligned the cartridges, changed the cartridges, checked for
new
drivers (he has the latest), and deleted and reinstalled the
printer.

Nothing we've tried has helped. I'd appreciate any help you can give
me
with
this. I'm at a loss because I have a new Dell with XP and my 722c
printer
works just fine.

Helene

I have XP on my new Dell, and have the same configuration as my friend
except I have Visioneer 3000 scanner and he has Visioneer 5300. My is piggy
backed also. Everything works fine even though XP warned the scanner might
not. Was it because mine was a new install of xp?

Helene

"Cari (MS MVP)" wrote in message
...
XP does not support piggy-backing parallel port devices. BOTH scanner and
printer will have to be uninstalled in order to get it working correctly
again. And only ONE of them can be reinstalled...unless you want to move
one (or preferably both) to USB devices which may involve purchasing new
hardware.

--
Cari (MS-MVP Windows Client - Printing, Imaging & Hardware)
www.coribright.com

"Victor D." wrote in message
...
Have you ran a test page and did it come out clear?

Being connected through the scanner will mess up the printers bi
directional
communication. If you tried printing through scanner after you
reinstalled
the drivers, then try uninstalling the drivers one more time then
reinstall
drivers and connect printer directly to computer and see if this works
if
you haven't already.

"Helene" wrote in message
...
Victor, I went to the website and followed the directions step by
step.
The
printer was still messed up. I thought maybe I had missed something,
so
I
did it again. Still nothing. So I deleted the printer and all drivers
and
software, disconnected the printer cables, and uninstalled xp. Then I
reinstalled and then reinstalled and connected the printer. It is
still
messed up. I thought maybe being connected through the scanner
(Visioneer
5300, which is also not compatible with xp) was the problem, so I
connected
the printer directly through the computer. Still nothing. After six
hours
we're still nowhere. Do you have any other ideas? I really appreciate
your
taking the time to help me.

Helene

"Victor D." wrote in message
...
Read this and do all the steps to completely remove all drivers then
reinstall drivers with printer DISCONNECTED from the computer:
http://members.shaw.ca/bsanders/CleanPrinterDrivers.htm

"Helene" wrote in message
...
An elderly friend of mine just had XP installed on his older
Compaq
computer. He is still using the HP 722c printer he used with win
98.
Since
installing XP all his copies are blurred and smeared. We have
cleaned
the
heads, aligned the cartridges, changed the cartridges, checked for
new
drivers (he has the latest), and deleted and reinstalled the
printer.

Nothing we've tried has helped. I'd appreciate any help you can
give
me
with
this. I'm at a loss because I have a new Dell with XP and my 722c
printer
works just fine.

Helene

XP does not support piggy-backing parallel port devices. BOTH scanner and
printer will have to be uninstalled in order to get it working correctly
again. And only ONE of them can be reinstalled...unless you want to move
one (or preferably both) to USB devices which may involve purchasing new
hardware.

--
Cari (MS-MVP Windows Client - Printing, Imaging & Hardware)
www.coribright.com

"Victor D." wrote in message
...
Have you ran a test page and did it come out clear?

Being connected through the scanner will mess up the printers bi
directional
communication. If you tried printing through scanner after you reinstalled
the drivers, then try uninstalling the drivers one more time then
reinstall
drivers and connect printer directly to computer and see if this works if
you haven't already.

"Helene" wrote in message
...
Victor, I went to the website and followed the directions step by step.
The
printer was still messed up. I thought maybe I had missed something, so
I
did it again. Still nothing. So I deleted the printer and all drivers
and
software, disconnected the printer cables, and uninstalled xp. Then I
reinstalled and then reinstalled and connected the printer. It is still
messed up. I thought maybe being connected through the scanner
(Visioneer
5300, which is also not compatible with xp) was the problem, so I
connected
the printer directly through the computer. Still nothing. After six
hours
we're still nowhere. Do you have any other ideas? I really appreciate
your
taking the time to help me.

Helene

"Victor D." wrote in message
...
Read this and do all the steps to completely remove all drivers then
reinstall drivers with printer DISCONNECTED from the computer:
http://members.shaw.ca/bsanders/CleanPrinterDrivers.htm

"Helene" wrote in message
...
An elderly friend of mine just had XP installed on his older Compaq
computer. He is still using the HP 722c printer he used with win 98.
Since
installing XP all his copies are blurred and smeared. We have
cleaned
the
heads, aligned the cartridges, changed the cartridges, checked for
new
drivers (he has the latest), and deleted and reinstalled the
printer.

Nothing we've tried has helped. I'd appreciate any help you can give
me
with
this. I'm at a loss because I have a new Dell with XP and my 722c
printer
works just fine.

Helene

Yes, I did run a test page. That had all kinds of things missing and some
garbled. The colors were wrong too. I already ried uninstall/install/connect
directly to computer. That didn't work either.

Helene

"Victor D." wrote in message
...
Have you ran a test page and did it come out clear?

Being connected through the scanner will mess up the printers bi
directional
communication. If you tried printing through scanner after you reinstalled
the drivers, then try uninstalling the drivers one more time then
reinstall
drivers and connect printer directly to computer and see if this works if
you haven't already.

"Helene" wrote in message
...
Victor, I went to the website and followed the directions step by step.
The
printer was still messed up. I thought maybe I had missed something, so
I
did it again. Still nothing. So I deleted the printer and all drivers
and
software, disconnected the printer cables, and uninstalled xp. Then I
reinstalled and then reinstalled and connected the printer. It is still
messed up. I thought maybe being connected through the scanner
(Visioneer
5300, which is also not compatible with xp) was the problem, so I
connected
the printer directly through the computer. Still nothing. After six
hours
we're still nowhere. Do you have any other ideas? I really appreciate
your
taking the time to help me.

Helene

"Victor D." wrote in message
...
Read this and do all the steps to completely remove all drivers then
reinstall drivers with printer DISCONNECTED from the computer:
http://members.shaw.ca/bsanders/CleanPrinterDrivers.htm

"Helene" wrote in message
...
An elderly friend of mine just had XP installed on his older Compaq
computer. He is still using the HP 722c printer he used with win 98.
Since
installing XP all his copies are blurred and smeared. We have
cleaned
the
heads, aligned the cartridges, changed the cartridges, checked for
new
drivers (he has the latest), and deleted and reinstalled the
printer.

Nothing we've tried has helped. I'd appreciate any help you can give
me
with
this. I'm at a loss because I have a new Dell with XP and my 722c
printer
works just fine.

Helene

I have XP on my new Dell, and have the same configuration as my friend
except I have Visioneer 3000 scanner and he has Visioneer 5300. My is piggy
backed also. Everything works fine even though XP warned the scanner might
not. Was it because mine was a new install of xp?

Helene

"Cari (MS MVP)" wrote in message
...
XP does not support piggy-backing parallel port devices. BOTH scanner and
printer will have to be uninstalled in order to get it working correctly
again. And only ONE of them can be reinstalled...unless you want to move
one (or preferably both) to USB devices which may involve purchasing new
hardware.

--
Cari (MS-MVP Windows Client - Printing, Imaging & Hardware)
www.coribright.com

"Victor D." wrote in message
...
Have you ran a test page and did it come out clear?

Being connected through the scanner will mess up the printers bi
directional
communication. If you tried printing through scanner after you
reinstalled
the drivers, then try uninstalling the drivers one more time then
reinstall
drivers and connect printer directly to computer and see if this works
if
you haven't already.

"Helene" wrote in message
...
Victor, I went to the website and followed the directions step by
step.
The
printer was still messed up. I thought maybe I had missed something,
so
I
did it again. Still nothing. So I deleted the printer and all drivers
and
software, disconnected the printer cables, and uninstalled xp. Then I
reinstalled and then reinstalled and connected the printer. It is
still
messed up. I thought maybe being connected through the scanner
(Visioneer
5300, which is also not compatible with xp) was the problem, so I
connected
the printer directly through the computer. Still nothing. After six
hours
we're still nowhere. Do you have any other ideas? I really appreciate
your
taking the time to help me.

Helene

"Victor D." wrote in message
...
Read this and do all the steps to completely remove all drivers then
reinstall drivers with printer DISCONNECTED from the computer:
http://members.shaw.ca/bsanders/CleanPrinterDrivers.htm

"Helene" wrote in message
...
An elderly friend of mine just had XP installed on his older
Compaq
computer. He is still using the HP 722c printer he used with win
98.
Since
installing XP all his copies are blurred and smeared. We have
cleaned
the
heads, aligned the cartridges, changed the cartridges, checked for
new
drivers (he has the latest), and deleted and reinstalled the
printer.

Nothing we've tried has helped. I'd appreciate any help you can
give
me
with
this. I'm at a loss because I have a new Dell with XP and my 722c
printer
works just fine.

Helene