HI-SPEED USB Device Plugged into non-HI-SPEED USB Hub

Xref: kermit microsoft.public.windowsxp.general:946386 microsoft.public.windowsxp.hardwa206351

Well, it appears that the USB cable that was supplied with the scanner was
NOT USB 2.0. I went out and purchased a USB 2.0 cable and it works fine. I
spoke with HP, and they just said they would send me a cable at no cost. I
said "shouldn't a USB 2.0 scanner come with a USB 2.0 cable?" They had no
answer.


"Chris" wrote in message
news:bp9Tb.204041$na.335322@attbi_s04...
I have a System running Windows XP Pro with all patches and updates
applied.
The motherboard is an ASUS P4S8X. It has USB 2.0 ports. When I try to
update the drivers for the USB, it says that the drivers are already
installed. The problem is when I plug in a USB 2.0 device I get the
message"HI-SPEED USB Device Plugged into non-HI-SPEED USB Hub"
I have tried updating the drivers as stated above but it keeps telling me
that they are already there.

Any suggestions?

I have yet to see the difference between USB cables except in the
packaging.
The cable markings are all the same.

"Chris" wrote in message
news:OHATb.212353$na.345342@attbi_s04...
Well, it appears that the USB cable that was supplied with the
scanner was
NOT USB 2.0. I went out and purchased a USB 2.0 cable and it works
fine. I
spoke with HP, and they just said they would send me a cable at no
cost. I
said "shouldn't a USB 2.0 scanner come with a USB 2.0 cable?" They
had no
answer.


"Chris" wrote in message
news:bp9Tb.204041$na.335322@attbi_s04...
I have a System running Windows XP Pro with all patches and
updates
applied.
The motherboard is an ASUS P4S8X. It has USB 2.0 ports. When I
try to
update the drivers for the USB, it says that the drivers are
already
installed. The problem is when I plug in a USB 2.0 device I get
the
message"HI-SPEED USB Device Plugged into non-HI-SPEED USB Hub"
I have tried updating the drivers as stated above but it keeps
telling me
that they are already there.

Any suggestions?

Well, the coding/markings on this 2.0 cable is definitely different than my
old USB cables!


"Frank" wrote in message
...
I have yet to see the difference between USB cables except in the
packaging.
The cable markings are all the same.

"Chris" wrote in message
news:OHATb.212353$na.345342@attbi_s04...
Well, it appears that the USB cable that was supplied with the
scanner was
NOT USB 2.0. I went out and purchased a USB 2.0 cable and it works
fine. I
spoke with HP, and they just said they would send me a cable at no
cost. I
said "shouldn't a USB 2.0 scanner come with a USB 2.0 cable?" They
had no
answer.


"Chris" wrote in message
news:bp9Tb.204041$na.335322@attbi_s04...
I have a System running Windows XP Pro with all patches and
updates
applied.
The motherboard is an ASUS P4S8X. It has USB 2.0 ports. When I
try to
update the drivers for the USB, it says that the drivers are
already
installed. The problem is when I plug in a USB 2.0 device I get
the
message"HI-SPEED USB Device Plugged into non-HI-SPEED USB Hub"
I have tried updating the drivers as stated above but it keeps
telling me
that they are already there.

Any suggestions?

The higher speed of USB 2.0 should in theory mean that a better quality
cable is required but otherwise many web sites say they are the same...

http://www.gainbery.com/faq.htm

What are the differences between USB 2.0 and USB 1.1?
Basically, USB 2.0 includes everything that USB 1.1 offers and adds a
high-speed mode, which runs at 480Mbps. USB 1.1 supports two speed modes:
1.5 and 12Mbps whereas USB 2.0 has three of them: 1.5, 12 and 480Mbps. USB
2.0 also uses the same USB 1.1 compliant cables to connect high-speed
devices. However, classic USB hubs will slow down USB 2.0 devices. In
addition, a USB 2.0 host controller is required to enable the high-speed
connection with a USB 2.0 device.


http://www.silicom.co.il/susb2.htm

In fact, USB 2.0 uses the same cables and connectors as USB 1.1.

etc..



"Chris" wrote in message
news:OHATb.212353$na.345342@attbi_s04...
Well, it appears that the USB cable that was supplied with the scanner was
NOT USB 2.0. I went out and purchased a USB 2.0 cable and it works fine.
I
spoke with HP, and they just said they would send me a cable at no cost.
I
said "shouldn't a USB 2.0 scanner come with a USB 2.0 cable?" They had no
answer.


"Chris" wrote in message
news:bp9Tb.204041$na.335322@attbi_s04...
I have a System running Windows XP Pro with all patches and updates
applied.
The motherboard is an ASUS P4S8X. It has USB 2.0 ports. When I try to
update the drivers for the USB, it says that the drivers are already
installed. The problem is when I plug in a USB 2.0 device I get the
message"HI-SPEED USB Device Plugged into non-HI-SPEED USB Hub"
I have tried updating the drivers as stated above but it keeps telling
me
that they are already there.

Any suggestions?

I bet I know what's happening....

I suspect that your scanner was _trying_ to connect at 480 MHz and failing
because of the poor quality cable. Then it was dropping back to USB 1.1 bit
rates and succeeding hence the host thinking it's a USB 1.1 device.

Replace cable with better quality and bingo 480 MHz works.



"CWatters" wrote in message
...
The higher speed of USB 2.0 should in theory mean that a better quality
cable is required but otherwise many web sites say they are the same...

http://www.gainbery.com/faq.htm

What are the differences between USB 2.0 and USB 1.1?
Basically, USB 2.0 includes everything that USB 1.1 offers and adds a
high-speed mode, which runs at 480Mbps. USB 1.1 supports two speed modes:
1.5 and 12Mbps whereas USB 2.0 has three of them: 1.5, 12 and 480Mbps. USB
2.0 also uses the same USB 1.1 compliant cables to connect high-speed
devices. However, classic USB hubs will slow down USB 2.0 devices. In
addition, a USB 2.0 host controller is required to enable the high-speed
connection with a USB 2.0 device.


http://www.silicom.co.il/susb2.htm

In fact, USB 2.0 uses the same cables and connectors as USB 1.1.

etc..



"Chris" wrote in message
news:OHATb.212353$na.345342@attbi_s04...
Well, it appears that the USB cable that was supplied with the scanner
was
NOT USB 2.0. I went out and purchased a USB 2.0 cable and it works
fine.
I
spoke with HP, and they just said they would send me a cable at no cost.
I
said "shouldn't a USB 2.0 scanner come with a USB 2.0 cable?" They had
no
answer.


"Chris" wrote in message
news:bp9Tb.204041$na.335322@attbi_s04...
I have a System running Windows XP Pro with all patches and updates
applied.
The motherboard is an ASUS P4S8X. It has USB 2.0 ports. When I try
to
update the drivers for the USB, it says that the drivers are already
installed. The problem is when I plug in a USB 2.0 device I get the
message"HI-SPEED USB Device Plugged into non-HI-SPEED USB Hub"
I have tried updating the drivers as stated above but it keeps telling
me
that they are already there.

Any suggestions?

Well, the error started again, so apparently it is not the cable...I do not
know where to go from here!



"Chris" wrote in message
news:OHATb.212353$na.345342@attbi_s04...
Well, it appears that the USB cable that was supplied with the scanner was
NOT USB 2.0. I went out and purchased a USB 2.0 cable and it works fine.
I
spoke with HP, and they just said they would send me a cable at no cost.
I
said "shouldn't a USB 2.0 scanner come with a USB 2.0 cable?" They had no
answer.


"Chris" wrote in message
news:bp9Tb.204041$na.335322@attbi_s04...
I have a System running Windows XP Pro with all patches and updates
applied.
The motherboard is an ASUS P4S8X. It has USB 2.0 ports. When I try to
update the drivers for the USB, it says that the drivers are already
installed. The problem is when I plug in a USB 2.0 device I get the
message"HI-SPEED USB Device Plugged into non-HI-SPEED USB Hub"
I have tried updating the drivers as stated above but it keeps telling
me
that they are already there.

Any suggestions?

I notice that some of the web pages I saw for that scanner on the web says
"High speed USB (compatible with USB 2.0). That's not quite the same thing
as "USB 2.0 compliant" or "USB 2.0 certified". I wonder if they had problems
getting it to meet the specs and certified? It does begin to sound like a
hardware problem.


"Chris" wrote in message
news:WISTb.84145$U%5.450140@attbi_s03...
Well, the error started again, so apparently it is not the cable...I do
not
know where to go from here!



"Chris" wrote in message
news:OHATb.212353$na.345342@attbi_s04...
Well, it appears that the USB cable that was supplied with the scanner
was
NOT USB 2.0. I went out and purchased a USB 2.0 cable and it works
fine.
I
spoke with HP, and they just said they would send me a cable at no cost.
I
said "shouldn't a USB 2.0 scanner come with a USB 2.0 cable?" They had
no
answer.


"Chris" wrote in message
news:bp9Tb.204041$na.335322@attbi_s04...
I have a System running Windows XP Pro with all patches and updates
applied.
The motherboard is an ASUS P4S8X. It has USB 2.0 ports. When I try
to
update the drivers for the USB, it says that the drivers are already
installed. The problem is when I plug in a USB 2.0 device I get the
message"HI-SPEED USB Device Plugged into non-HI-SPEED USB Hub"
I have tried updating the drivers as stated above but it keeps telling
me
that they are already there.

Any suggestions?

As I read it, there isn't a difference between USB 1.1 and USB 2.0 cables.
If they meet the standards they should work fine for both.


"Chris" wrote in message
news:WISTb.84145$U%5.450140@attbi_s03...
Well, the error started again, so apparently it is not the cable...I do
not
know where to go from here!



"Chris" wrote in message
news:OHATb.212353$na.345342@attbi_s04...
Well, it appears that the USB cable that was supplied with the scanner
was
NOT USB 2.0. I went out and purchased a USB 2.0 cable and it works
fine.
I
spoke with HP, and they just said they would send me a cable at no cost.
I
said "shouldn't a USB 2.0 scanner come with a USB 2.0 cable?" They had
no
answer.


"Chris" wrote in message
news:bp9Tb.204041$na.335322@attbi_s04...
I have a System running Windows XP Pro with all patches and updates
applied.
The motherboard is an ASUS P4S8X. It has USB 2.0 ports. When I try
to
update the drivers for the USB, it says that the drivers are already
installed. The problem is when I plug in a USB 2.0 device I get the
message"HI-SPEED USB Device Plugged into non-HI-SPEED USB Hub"
I have tried updating the drivers as stated above but it keeps telling
me
that they are already there.

Any suggestions?

i meant 5 meters

--
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Please reply to newsgroups only.

"Doron Holan [MS]" wrote in message
...
how long is the cable? USB has a 6 foot limit distance from hub to device

--
This posting is provided "AS IS" with no warranties, and confers no
rights.
Please reply to newsgroups only.

"Chris" wrote in message
news:WISTb.84145$U%5.450140@attbi_s03...
Well, the error started again, so apparently it is not the cable...I do
not
know where to go from here!



"Chris" wrote in message
news:OHATb.212353$na.345342@attbi_s04...
Well, it appears that the USB cable that was supplied with the scanner
was
NOT USB 2.0. I went out and purchased a USB 2.0 cable and it works
fine.
I
spoke with HP, and they just said they would send me a cable at no
cost.
I
said "shouldn't a USB 2.0 scanner come with a USB 2.0 cable?" They
had
no
answer.


"Chris" wrote in message
news:bp9Tb.204041$na.335322@attbi_s04...
I have a System running Windows XP Pro with all patches and updates
applied.
The motherboard is an ASUS P4S8X. It has USB 2.0 ports. When I try
to
update the drivers for the USB, it says that the drivers are already
installed. The problem is when I plug in a USB 2.0 device I get the
message"HI-SPEED USB Device Plugged into non-HI-SPEED USB Hub"
I have tried updating the drivers as stated above but it keeps
telling
me
that they are already there.

Any suggestions?

6.5 ft - 2 meters


"Doron Holan [MS]" wrote in message
...
how long is the cable? USB has a 6 foot limit distance from hub to device

--
This posting is provided "AS IS" with no warranties, and confers no
rights.
Please reply to newsgroups only.

"Chris" wrote in message
news:WISTb.84145$U%5.450140@attbi_s03...
Well, the error started again, so apparently it is not the cable...I do
not
know where to go from here!



"Chris" wrote in message
news:OHATb.212353$na.345342@attbi_s04...
Well, it appears that the USB cable that was supplied with the scanner
was
NOT USB 2.0. I went out and purchased a USB 2.0 cable and it works
fine.
I
spoke with HP, and they just said they would send me a cable at no
cost.
I
said "shouldn't a USB 2.0 scanner come with a USB 2.0 cable?" They
had
no
answer.


"Chris" wrote in message
news:bp9Tb.204041$na.335322@attbi_s04...
I have a System running Windows XP Pro with all patches and updates
applied.
The motherboard is an ASUS P4S8X. It has USB 2.0 ports. When I try
to
update the drivers for the USB, it says that the drivers are already
installed. The problem is when I plug in a USB 2.0 device I get the
message"HI-SPEED USB Device Plugged into non-HI-SPEED USB Hub"
I have tried updating the drivers as stated above but it keeps
telling
me
that they are already there.

Any suggestions?

Hi, what is a USB 2.0 cable? Supposed to be all the same. Unless you have to
use a better cable.
"Doron Holan [MS]" wrote in message
...
how long is the cable? USB has a 6 foot limit distance from hub to device

--
This posting is provided "AS IS" with no warranties, and confers no
rights.
Please reply to newsgroups only.

"Chris" wrote in message
news:WISTb.84145$U%5.450140@attbi_s03...
Well, the error started again, so apparently it is not the cable...I do
not
know where to go from here!



"Chris" wrote in message
news:OHATb.212353$na.345342@attbi_s04...
Well, it appears that the USB cable that was supplied with the scanner
was
NOT USB 2.0. I went out and purchased a USB 2.0 cable and it works
fine.
I
spoke with HP, and they just said they would send me a cable at no
cost.
I
said "shouldn't a USB 2.0 scanner come with a USB 2.0 cable?" They
had
no
answer.


"Chris" wrote in message
news:bp9Tb.204041$na.335322@attbi_s04...
I have a System running Windows XP Pro with all patches and updates
applied.
The motherboard is an ASUS P4S8X. It has USB 2.0 ports. When I try
to
update the drivers for the USB, it says that the drivers are already
installed. The problem is when I plug in a USB 2.0 device I get the
message"HI-SPEED USB Device Plugged into non-HI-SPEED USB Hub"
I have tried updating the drivers as stated above but it keeps
telling
me
that they are already there.

Any suggestions?

Well, I installed a USB 2.0 PCI card and so far no problems.


"Chris" wrote in message
news:WISTb.84145$U%5.450140@attbi_s03...
Well, the error started again, so apparently it is not the cable...I do
not
know where to go from here!



"Chris" wrote in message
news:OHATb.212353$na.345342@attbi_s04...
Well, it appears that the USB cable that was supplied with the scanner
was
NOT USB 2.0. I went out and purchased a USB 2.0 cable and it works
fine.
I
spoke with HP, and they just said they would send me a cable at no cost.
I
said "shouldn't a USB 2.0 scanner come with a USB 2.0 cable?" They had
no
answer.


"Chris" wrote in message
news:bp9Tb.204041$na.335322@attbi_s04...
I have a System running Windows XP Pro with all patches and updates
applied.
The motherboard is an ASUS P4S8X. It has USB 2.0 ports. When I try
to
update the drivers for the USB, it says that the drivers are already
installed. The problem is when I plug in a USB 2.0 device I get the
message"HI-SPEED USB Device Plugged into non-HI-SPEED USB Hub"
I have tried updating the drivers as stated above but it keeps telling
me
that they are already there.

Any suggestions?

Hi, what is a USB 2.0 cable? Supposed to be all the same. Unless you have to
use a better cable.
"Doron Holan [MS]" wrote in message
...
how long is the cable? USB has a 6 foot limit distance from hub to device

--
This posting is provided "AS IS" with no warranties, and confers no
rights.
Please reply to newsgroups only.

"Chris" wrote in message
news:WISTb.84145$U%5.450140@attbi_s03...
Well, the error started again, so apparently it is not the cable...I do
not
know where to go from here!



"Chris" wrote in message
news:OHATb.212353$na.345342@attbi_s04...
Well, it appears that the USB cable that was supplied with the scanner
was
NOT USB 2.0. I went out and purchased a USB 2.0 cable and it works
fine.
I
spoke with HP, and they just said they would send me a cable at no
cost.
I
said "shouldn't a USB 2.0 scanner come with a USB 2.0 cable?" They
had
no
answer.


"Chris" wrote in message
news:bp9Tb.204041$na.335322@attbi_s04...
I have a System running Windows XP Pro with all patches and updates
applied.
The motherboard is an ASUS P4S8X. It has USB 2.0 ports. When I try
to
update the drivers for the USB, it says that the drivers are already
installed. The problem is when I plug in a USB 2.0 device I get the
message"HI-SPEED USB Device Plugged into non-HI-SPEED USB Hub"
I have tried updating the drivers as stated above but it keeps
telling
me
that they are already there.

Any suggestions?

Well, I installed a USB 2.0 PCI card and so far no problems.


"Chris" wrote in message
news:WISTb.84145$U%5.450140@attbi_s03...
Well, the error started again, so apparently it is not the cable...I do
not
know where to go from here!



"Chris" wrote in message
news:OHATb.212353$na.345342@attbi_s04...
Well, it appears that the USB cable that was supplied with the scanner
was
NOT USB 2.0. I went out and purchased a USB 2.0 cable and it works
fine.
I
spoke with HP, and they just said they would send me a cable at no cost.
I
said "shouldn't a USB 2.0 scanner come with a USB 2.0 cable?" They had
no
answer.


"Chris" wrote in message
news:bp9Tb.204041$na.335322@attbi_s04...
I have a System running Windows XP Pro with all patches and updates
applied.
The motherboard is an ASUS P4S8X. It has USB 2.0 ports. When I try
to
update the drivers for the USB, it says that the drivers are already
installed. The problem is when I plug in a USB 2.0 device I get the
message"HI-SPEED USB Device Plugged into non-HI-SPEED USB Hub"
I have tried updating the drivers as stated above but it keeps telling
me
that they are already there.

Any suggestions?

I am actually looking for a fix, not something thats hides the symptom.


"Mike" wrote in message
news


----- Chris wrote: -----

I have a System running Windows XP Pro with all patches and updates
applied.
The motherboard is an ASUS P4S8X. It has USB 2.0 ports. When I try
to
update the drivers for the USB, it says that the drivers are already
installed. The problem is when I plug in a USB 2.0 device I get the
message"HI-SPEED USB Device Plugged into non-HI-SPEED USB Hub"
I have tried updating the drivers as stated above but it keeps
telling me
that they are already there.

Any suggestions?


Yes,go to your device manager. then hilight your usb 2.0 (enhanced
usb controller), right click onto properties/
advanced tab, then check the Dont tell me about usb errors box. The
message will at least be gone