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32 bit fax print driver for W2008 x64 Fax Server
can you open fxssend.exe on the XP system and send fax locally?
-- Alan Morris Windows Printing Team Search the Microsoft Knowledge Base he http://support.microsoft.com/search/?adv=1 This posting is provided "AS IS" with no warranties, and confers no rights. "bk" wrote in message ... I don't see a fax driver listed under Server Properties on the XP client or on the W2K8 fax server where it is shared. I can fax successfully from the fax server. To review...I can add the shared fax printer on the XP client, but when I click the New Fax button from the fax console nothing happens. When I try the same thing from the fax server, the "new fax" screen is displayed & I'm able to fax a document. "Alan Morris [MSFT]" wrote: Does the Fax driver get installed on the XP machine? Look in printers folder, File, Server properties, Drivers. -- Alan Morris Windows Printing Team Search the Microsoft Knowledge Base he http://support.microsoft.com/search/?adv=1 This posting is provided "AS IS" with no warranties, and confers no rights. "bk" wrote in message ... Any other thoughts? "bk" wrote: OK. That worked, in as much as the server now shows an x64 and x32 driver loaded. I can connect to the Printer (fax) share from my x32 XP PC, but when I try & print a document I get an hourglass for a moment, and then nothing happens. This is the point where I would expect to see the send a fax wizard prompt me for the recipients name, fax #, etc. "Alan Morris [MSFT]" wrote: The driver installed for me. Did you get any error message? here's another method. Yes. 32-bit clients are supported for 64 bit WS08 Fax Server. As the customer is saying, 32 bit drivers should be installed on the server. The following is the procedure to install cross architecture drivers : i. Right click on the Fax printer in "Printers" page and share the fax printer. ii. Click on 'Additional Drivers' and select the architecture for which you want to install fax printer drivers for. iii. It will prompt for a Setup information file (Inf file) . iv. Copy the %windir%\system32\DriverStore\FileRepository\prnms 002.inf_* from a machine of the architecture which you are trying to install. v. Select the prnms002.inf from the share just copied. (this is the fax printer driver installation INF). vi. This should successfully install the necessary cross architecture Fax printer drivers in the server. vii. Check for the presence of the installed architecture in %windir%\system32\spool\drivers\ directory. P.S - This is my own wording of the procedure. The official white-paper containing these details will be released soon (Its currently in review by the doc writers) -- Alan Morris Windows Printing Team Search the Microsoft Knowledge Base he http://support.microsoft.com/search/?adv=1 This posting is provided "AS IS" with no warranties, and confers no rights. "bk" wrote in message ... Alan- Any other suggestions? "Alan Morris [MSFT]" wrote: And both the x64 and x86 Fax driver is installed on the server? -- Alan Morris Windows Printing Team Search the Microsoft Knowledge Base he http://support.microsoft.com/search/?adv=1 This posting is provided "AS IS" with no warranties, and confers no rights. "bk" wrote in message ... Thanks for your reply, Alan. I tried your suggestion on the server, but I'm afraid I still can't seem to add the driver on my XP client (by browsing to the server & double clicking on the shared fax). I'm getting the following error message: "The server for the 'Microsoft Shared Fax Driver' printer does not have the correct printer driver installed. If you want to search for the proper driver, click OK. Otherwise, click Cancel and contact your network administrator or original equipment manufacturer for the correct printer driver." Any other thoughts? BK "bk" wrote: I have a 64 bit Windows Server 2008 Standard server configured with the fax server role. I can't seem to figure out how to add x32 drivers so I can "print" to the shared fax device on the server from my 32 bit XP clients. When I try to add the x32 drivers to the shared fax printer on the server, I'm prompted to "please provide a printer driver". I've tried pointing to 32 bit XP media, 64 bit Server 2008 media, tried loading the driver from an XP and Vista PC via the server share, but it doesn't accept any of these paths. From my XP PC, I can browse to the share on the server & connect the fax print device. It appears on my XP PC as "Fax on %servername%". I can open the fax console on my XP PC & see jobs that are in the outbox (submitted from the server). When I attempt to create a new fax from the XP fax console, I get an hourglass for a brief moment, and then nothing. If I try & to the fax "print" driver from the XP PC, I get nothing. I believe with the x32 W2K3 fax server I worked with a wizard came up asking for the fax number, select a cover page, etc. I'm assuming this is because I don't have the x32 fax driver loaded on the server. Any ideas on how I can add this? Thanks in advance for your assistance. |
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