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SP 2



 
 
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  #1  
Old September 7th 04, 04:40 AM
Smiley
external usenet poster
 
Posts: n/a
Default SP 2

Hi i have downloaded Windows XP sp2 but it keeps telling
me in the updates to install when i go to try and do it it
says that it is complete and then tells me to install
again.
i dont at all have the security centre in the pc and there
is nowhere in the add/remove for me to remove and start
again. It wont at all let me download again either. Can
someone please tell me how to get out of all this....Thanks
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  #2  
Old September 10th 04, 02:02 AM
Ashokan Achari [MSFT]
external usenet poster
 
Posts: n/a
Default SP 2

Hi,

Please see the KB Article "How to use the Automatic Recovery feature to
recover your computer if the Windows XP Service Pack 2 Setup program is not
completed successfully" at
http://support.microsoft.com/default...&Product=winxp

I have pasted the Article below
==========================

How to use the Automatic Recovery feature to recover your computer if the
Windows XP Service Pack 2 Setup program is not completed successfully

SUMMARY
==========
This article discusses how to use the Automatic Recovery feature to restore
your computer to its previous configuration if the installation of
Microsoft Windows XP Service Pack 2 (SP2) is not completed successfully and
you cannot start your computer. Follow these steps if your computer does
not start correctly after you try to upgrade your computer from Windows XP
to Windows XP SP2. This article also discusses how to collect information
about the Windows XP SP2 installation and about your computer to help
troubleshoot issue. The Windows XP SP2 Setup logs, the System Information
tool, and the event logs contain information that can help a Microsoft
Product Support Services professional who may be working with you to
diagnose the issue.

INTRODUCTION
===============
This article discusses how to use the Automatic Recovery feature to recover
your computer to its previous configuration if the installation of
Microsoft Windows XP Service Pack 2 (SP2) is not completed successfully.
Use the procedure that is discussed in this article to recover your
computer to a bootable state and to remove Windows XP SP2 if Windows does
not start correctly after you try to upgrade your computer from Windows XP
to Windows XP SP2. This article also discusses how to collect information
about the Windows XP SP2 installation and about your computer to help
troubleshoot and diagnose the issue.


Recover your computer to a bootable state and remove Windows XP SP2
================================================== ============
To recover your computer to a bootable state and remove Windows XP SP2,
follow these steps:
1. Start your computer by using the Windows XP Recovery Console or by using
the Microsoft Windows Preinstallation Environment (WinPE), depending on
your situation. To start your computer by using the Recovery Console,
follow these steps:
(a) Insert the original release version of the Microsoft Windows XP CD in
your computer's CD drive or DVD drive, and then restart your computer.

Note: Your computer must be configured to start from the CD drive or DVD
drive. For more information about how to do this, see your computer's
documentation or contact your computer manufacturer.

(b) When the "Press any key to boot from CD" message appears, press a key
to start your computer from the Windows XP CD.
(c) When the "Welcome to Setup" screen is displayed, press R to start the
Recovery Console.
(d) When you are prompted, type the number that corresponds to the
installation of Windows that you want to access from the Recovery Console,
and then press ENTER. For example, if you have one installation of Windows
on your computer, type 1, and then press ENTER.
(e) When you are prompted, type the Administrator password, and then press
ENTER.

2. At the command prompt in Recovery Console, type the following lines.
Press ENTER after each line.
cd $NtServicePackUninstall$\Spuninst
batch spuninst.txt
exit

3. Remove the Windows XP CD from your computer's CD drive or DVD drive, and
then restart your computer.
4. Run the Windows XP SP2 Removal Wizard to remove Windows XP SP2. To do
this:
(a) Click Start, click Run, type cmd, and then click OK.
(b) At the command prompt, type the following lines. Press ENTER after each
line.
cd %Windir%\$NtServicePackUninstall$\Spuninst
spuninst.exe

(c) Follow the instructions to remove Windows XP SP2.

Collect information about the Windows XP SP2 installation and about your
computer
================================================== =====================
You can gather information about the Windows XP SP2 installation and about
your computer that can help troubleshoot the issue. This information
includes the Windows XP SP2 log files, details about the configuration of
your from the System Information tool, and information that is logged in
the application event log and in the system event log in Event view. This
information can help a Microsoft Product Support Service professional who
works with you to diagnose the issue. To collect this information, follow
these steps:

1. Locate the Windows XP SP2 Setup log files. The Setup program logs
information about the Windows XP SP2 installation to the following log
files:
Setupapi.log
Svcpack.log
Spuninst.log
The log files are located in the %Windir% folder. For example, if Windows
XP is installed to the C:\Windows folder, the log files are located in the
C:\Windows folder.

2. Use the System Information tool to gather information about the
configuration of your computer. To do this:
(a) Click Start, click Run, type msinfo32, and then click OK.
(b) Click File, and then click Save.
(c) In the Save As box, click Desktop to save the file to your desktop,
specify a name for the file, and then click Save.

3. Collect the information that is logged in the application event log and
to the system event log. To do this:
(a) Click Start, click Run, type control admintools, and then click OK.
(b) Double-click Event Viewer.
(c) In the left pane, click Application.
(d) Click Action, and then click Save Log File As.
(e) In the Save "Application" As dialog box, click Desktop to save the file
to your desktop, specify a name for the file, and then click Save.
(f) In the left pane, click System.
(g) Click Action, and then click Save Log File As.
(h) In the Save "System" As dialog box, click Desktop to save the file to
your desktop, specify a name for the file, and then click Save.

REFERENCES
=============
If your computer does start correctly, but you want to roll back changes
that were made by the Windows XP SP2 Setup program and remove Windows XP
SP2, use one of the following methods.

Method 1: Remove Windows XP SP2 by using the Add or Remove Programs tool in
Control Panel
================================================== ==========================
======
1. Click Start, click Run, type appwiz.cpl in the Open box, and then click
OK.
2. In the list of currently installed programs, click Windows XP SP2, and
then click Remove.
3. Click Next, and then follow the instructions that are displayed on the
screen to remove Windows XP SP2.

Method 2: Remove Windows XP SP2 by using the Spuninst.exe command-line
command
================================================== =========================
To do this:

1. Click Start, click Run, type cmd, and then click OK.
2. At the command prompt, type the following lines. Press ENTER after each
line.
cd %Windir%\$NtServicePackUninstall$\Spuninst
spuninst.exe

3. Follow the instructions to remove Windows XP SP2.

For additional information about how to use the Recovery Console, click the
following article number to view the article in the Microsoft Knowledge
Base:
307654 How to install and use the Recovery Console in Windows XP

Hope this helps ......

Ashok (Ashokan Achari)

The Posting is provided "AS IS" with no warranties, and confers no rights.
--------------------
--From: "Smiley"
--Subject: SP 2
--Date: Mon, 6 Sep 2004 20:40:10 -0700
--
--Hi i have downloaded Windows XP sp2 but it keeps telling
--me in the updates to install when i go to try and do it it
--says that it is complete and then tells me to install
--again.
--i dont at all have the security centre in the pc and there
--is nowhere in the add/remove for me to remove and start
--again. It wont at all let me download again either. Can
--someone please tell me how to get out of all this....Thanks
--

 




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