Programs closing unexpectedly

Recently my computer, Windows XP SP3 has started closing programs unexpectedly. e.g. I open Photoshop 7, it opens normally I load a photo all fine, I then try to open another photo using the 'Browse' feature and the program closes, another example, I open my Backup program, "Genie Backup Manager", it opens OK I then attempt to edit a Folder and the program closes. Event Viewer does not show anything unusual, I have scanned the Hard Drive, using Windows Defender, Malwarebytes, SpyBot, AVG and none of them report any virus or trojan etc.
Can anyone suggest another area or 'thing' I could check to try to erradicate this problem.
I would be most gratefull for suggestions.

"whinney17" wrote in message
...

Recently my computer, Windows XP SP3 has started closing programs
unexpectedly. e.g. I open Photoshop 7, it opens normally I load a
photo
all fine, I then try to open another photo using the 'Browse' feature
and the program closes, another example, I open my Backup program,
"Genie Backup Manager", it opens OK I then attempt to edit a Folder
and
the program closes. Event Viewer does not show anything unusual, I
have
scanned the Hard Drive, using Windows Defender, Malwarebytes, SpyBot,
AVG and none of them report any virus or trojan etc.
Can anyone suggest another area or 'thing' I could check to try to
erradicate this problem.
I would be most gratefull for suggestions.

It's possible you have a corrupt shell extension.
Download and run ShellExView - Shell Extension Manager For Windows
http://www.nirsoft.net/utils/shexview.html

Try disabling non-Microsoft handlers and extensions using the utility,
and see if there is any change. You can use the suggestions for
disabling shown in the section titled "Effective usage of ShellExView to
resolve right-click problems" in the lower section of this web page:
http://windowsxp.mvps.org/slowrightclick.htm

Even though this isn't a right-click problem, the shell extensions may
be involved.
--
Glen Ventura
MS MVP Oct. 2002 - Sept. 2009
CompTIA A+

Originally Posted by glee

"whinney17" wrote in message
...

Recently my computer, Windows XP SP3 has started closing programs
unexpectedly. e.g. I open Photoshop 7, it opens normally I load a
photo
all fine, I then try to open another photo using the 'Browse' feature
and the program closes, another example, I open my Backup program,
"Genie Backup Manager", it opens OK I then attempt to edit a Folder
and
the program closes. Event Viewer does not show anything unusual, I
have
scanned the Hard Drive, using Windows Defender, Malwarebytes, SpyBot,
AVG and none of them report any virus or trojan etc.
Can anyone suggest another area or 'thing' I could check to try to
erradicate this problem.
I would be most gratefull for suggestions.

It's possible you have a corrupt shell extension.
Download and run ShellExView - Shell Extension Manager For Windows
http://www.nirsoft.net/utils/shexview.html

Try disabling non-Microsoft handlers and extensions using the utility,
and see if there is any change. You can use the suggestions for
disabling shown in the section titled "Effective usage of ShellExView to
resolve right-click problems" in the lower section of this web page:
http://windowsxp.mvps.org/slowrightclick.htm

Even though this isn't a right-click problem, the shell extensions may
be involved.
--
Glen Ventura
MS MVP Oct. 2002 - Sept. 2009
CompTIA A+

Thanks Glen for your reply, I have downloaded ShellExView and will try the various options suggested. I see that I have some 344 Extensions so it will take me some time to go through them, selecting the possible likely onces for temporary disabling, it will be interesting to see how it goes.

John- Whinney17

"whinney17" wrote in message
...

glee;3534683 Wrote:
"whinney17" wrote in message
...-

Recently my computer, Windows XP SP3 has started closing programs
unexpectedly. e.g. I open Photoshop 7, it opens normally I load a
photo
all fine, I then try to open another photo using the 'Browse' feature
and the program closes, another example, I open my Backup program,
"Genie Backup Manager", it opens OK I then attempt to edit a Folder
and
the program closes. Event Viewer does not show anything unusual, I
have
scanned the Hard Drive, using Windows Defender, Malwarebytes, SpyBot,
AVG and none of them report any virus or trojan etc.
Can anyone suggest another area or 'thing' I could check to try to
erradicate this problem.
I would be most gratefull for suggestions.-

It's possible you have a corrupt shell extension.
Download and run ShellExView - Shell Extension Manager For Windows
http://www.nirsoft.net/utils/shexview.html

Try disabling non-Microsoft handlers and extensions using the
utility,
and see if there is any change. You can use the suggestions for
disabling shown in the section titled "Effective usage of ShellExView
to
resolve right-click problems" in the lower section of this web page:
http://windowsxp.mvps.org/slowrightclick.htm

Even though this isn't a right-click problem, the shell extensions
may
be involved.

Thanks Glen for your reply, I have downloaded ShellExView and will try
the various options suggested. I see that I have some 344 Extensions
so
it will take me some time to go through them, selecting the possible
likely onces for temporary disabling, it will be interesting to see
how
it goes.

If you have that many, use the method described.... disable half of all
of them, including the Microsoft ones, and see if the issue still
occurs. If it does not, the problem extension is in that disabled group
and you cab use the same procedure with that half to narrow it down.
If disabling the first half does not help, enable them and disable the
other half of all your extensions, then test for the issue. If that
helps, then you know the problem is in that half.
If you get no improvement from disabling both, then the issue is from
something else.
--
Glen Ventura
MS MVP Oct. 2002 - Sept. 2009
CompTIA A+

Glen
Thanks for your continuing interest in my problem. I started to disable half of my Shell Extensions including the Microsoft ones, but when I attempted to do this, the following message was displayed:-
"Shell Exttensions created by Microsoft are part of the operating system and disabling them may lead to a system that cannot boot properly. You should only disable the Shell Extension that you suspect they cause a problem"
I am a little uncertain about proceeding in view of this message and would appreciate your further comments.

Many Thanks

John(Whinney17)

Originally Posted by glee

"whinney17" wrote in message
...

glee;3534683 Wrote:
"whinney17" wrote in message
...-

Recently my computer, Windows XP SP3 has started closing programs
unexpectedly. e.g. I open Photoshop 7, it opens normally I load a
photo
all fine, I then try to open another photo using the 'Browse' feature
and the program closes, another example, I open my Backup program,
"Genie Backup Manager", it opens OK I then attempt to edit a Folder
and
the program closes. Event Viewer does not show anything unusual, I
have
scanned the Hard Drive, using Windows Defender, Malwarebytes, SpyBot,
AVG and none of them report any virus or trojan etc.
Can anyone suggest another area or 'thing' I could check to try to
erradicate this problem.
I would be most gratefull for suggestions.-

It's possible you have a corrupt shell extension.
Download and run ShellExView - Shell Extension Manager For Windows
http://www.nirsoft.net/utils/shexview.html

Try disabling non-Microsoft handlers and extensions using the
utility,
and see if there is any change. You can use the suggestions for
disabling shown in the section titled "Effective usage of ShellExView
to
resolve right-click problems" in the lower section of this web page:
http://windowsxp.mvps.org/slowrightclick.htm

Even though this isn't a right-click problem, the shell extensions
may
be involved.

Thanks Glen for your reply, I have downloaded ShellExView and will try
the various options suggested. I see that I have some 344 Extensions
so
it will take me some time to go through them, selecting the possible
likely onces for temporary disabling, it will be interesting to see
how
it goes.

If you have that many, use the method described.... disable half of all
of them, including the Microsoft ones, and see if the issue still
occurs. If it does not, the problem extension is in that disabled group
and you cab use the same procedure with that half to narrow it down.
If disabling the first half does not help, enable them and disable the
other half of all your extensions, then test for the issue. If that
helps, then you know the problem is in that half.
If you get no improvement from disabling both, then the issue is from
something else.
--
Glen Ventura
MS MVP Oct. 2002 - Sept. 2009
CompTIA A+

"whinney17" wrote in message
...

Glen
Thanks for your continuing interest in my problem. I started to
disable
half of my Shell Extensions including the Microsoft ones, but when I
attempted to do this, the following message was displayed:-
"Shell Exttensions created by Microsoft are part of the operating
system
and disabling them may lead to a system that cannot boot properly. You
should only disable the Shell Extension that you suspect they cause a
problem"
I am a little uncertain about proceeding in view of this message and
would appreciate your further comments.

Many Thanks

John(Whinney17)

In that case, exclude the Microsoft extensions, and just work with the
other 3rd-party extensions. If you click the column header named
"Company" in your displayed list of extensions (actually click the box
that has the word "Company" along the top of the list), the extension
list will be sorted by company name.... just don't select any of the
Microsoft ones when you disable. You can select multiple items by
holding down the CTRL key while clicking on them, just as you can do in
Windows Explorer.
--
Glen Ventura
MS MVP Oct. 2002 - Sept. 2009
CompTIA A+